NEWS, AWARDS, INSIGHTS, INTERVIEWS, NEW PRODUCTS, PROMOTIONS AND MUCH MORE…
News
T DON’ .. . MISS
Are you ready for Easter? Jack’s range grows NEW
Own brand spirits
Vol 34 Issue 2 March – April 2021
GIVE YOUR
UNBORING DR IN E K M !!
M068194
M143162
RUBICON SPARKLING RECRUITS YOUNGER CONSUMERS 5 X FASTER THAN FANTA! RUBICON SPRING IS THE UK’S NO.1 SPARKLING FLAVOURED WATER
M210727
no ADDED M210730
Contents
In this issue...
5
29 Holiday hints
a big success of
9
weeks leading up
ACS Chief Executive James Lowman praises rural shops.
66 New Stores
Working together – our Londis Retail Forum
A warm welcome to the new retailers joining us.
Contact details for all our members.
67 Birthdays
11 Warm up your followers
Best birthday wishes to those stores celebrating an anniversary with Londis.
How social media can drive shoppers to your store as the seasons change.
the long Easter weekend, and the
65 Viewpoint ACS
Stewart Fenn highlights the great sales and profit opportunities coming up.
All you need to know to make
Get set for Spring
13 Your Londis
to it.
Londis stores pick up more industry awards, and how two community stores are thriving.
17 Grocery Aid Events and new initiatives designed to help those less fortunate.
19 Special Feature An update on how to keep your store safe and ensure customers retain confidence in you.
Make more profit Follow nine simple steps to achieve an amazing
33 Own brand spirits A new range of pricemarked half and quarter sizes are just what your shoppers are looking for.
41
52
£50,000 a year in extra profit.
38 New to Londis Impulse products from big brands to keep your tills ringing.
46 Sweet value An bigger range of pricemarked confectionery multipacks means a bigger sales opportunity.
50 Meet the Buyer
On track with More lines are added to your favourite own– brand value range, backed up by great promotions.
In the chair for this issue is Charley Stentaford Junior Buyer for seasonal confectionery
57 Own Brand Some tasty houmous lines join the Discover The Choice snack and picnic range.
60 Top New Products Exciting new lines destined to grow your footfall and sales.
a n i t Ge ch Tou
Booker Retail Partners Tel: 0870 050 0158
Opening hours: 8am–5:30pm Monday to Friday
IT and Customer Services
Opening hours (Monday to Friday): For customer services: 6am–9pm For IT: 7am–9pm
Email: For customer services: londis.claims@bookerretail.co.uk or enquiries@londis.co.uk
Helpdesk: 0800 298 0758 Londis News team: Email: mediaenquiries@booker.co.uk
NEW FLAVOUR INCOMING
coming soon
One of the UK’s fastesT * s d n a r b s growing Fruit Carbonate *Nielsen Total Coverage, Fruit Carbonates, Value Abs Diff vs YA. 52w/e 02.01.21
Time to
WELCOME
Londis News! Welcome to our March-April issue of
Step up for
Spring Spring is on the way, and with it comes warmer weather and a host of occasions and events to boost sales and profits in-store.
Easter is always a great sales opportunity, and this year we have hordes of “Cracking” deals to help you take advantage of this important trading period, and to encourage your shoppers to pick up extra items each time they visit your store. Confectionery is going to be key
Stewart Fenn Londis Brand Director
obviously, but even in the current environment families will want to get together in some virtual way, so there are plenty of opportunities for both trading up and offering great value
to increasing footfall, basket spend
safe. Our latest set of information,
in-store.
and the profitability of your business
guidance and store packs should give
and it might come as a surprise just
you everything you need to maintain
how much extra can be earned by
hygiene in your store and retain the
keeping up with market shifts and
confidence of your shoppers and staff
focusing on your shoppers’ needs.
until the lockdown-related restrictions
By taking advantage of new ranges
are lifted.
Further opportunities come in the shape of an extended range of £1 price marked confectionery multipacks, meaning greater choice and value for all your shoppers, and a bigger basket spend for you.
and improved pricing across nine key categories – confectionery multipacks,
When it comes to value, it’s hard to
fractional spirits, Costa Coffee, F’Real,
beat the new Jack’s range which is
Tango Ice Blast, EuroShopper, Tobacco
growing all the time in terms of sales
Club, Vape and an enhanced deal on
and product range, and is being
bread – you can earn an additional
backed this Spring by an exciting
£50k per year in profit!
promotional programme that is really going to turn heads in-store. Initiatives such as these all contribute
While making profit is always a priority, it is also vitally important to stay
And don’t forget that social media is a helpful – and completely free – tool that you can use to communicate the quality and safety of your in-store environment as well as your great range of products and special offers.
Look forward to seeing you in-store! 5
s i d n o L the m u r o F l Retai
NATALIE LIGHTFOOT
Londis, Lanarkshire, Glasgow Tel: 0141 7710490 Mobile: 07915 059101 Email: londis.solo@hotmail.com
LONDIS RETAIL FORUM
r... e h t e g o t g in k r Wo
JAMIE WOOD
St. Michael’s Services, Dumfries Tel: 01387 254304 Mobile: 07759 260621 Email: stmichaelsservicesltd@gmail.com
TERRY CATON
Londis, Chesterfield, Derbyshire Tel: 01246 208565 Mobile: 07769 644853 Email: tcaton.londis@gmail.com
BEN SIMONS
Londis, Lechlade, Gloucestershire Tel: 01367 252202 Mobile: 07901 711659 Email: ben@oxringltd.com
ROGER PERRY
Londis, East Riding, Yorkshire Tel: 01964 544200 Mobile: 07786 330164 Email: perryroger9@aol.com
ASHTON GARDNER
Gardner Garages, Cheltenham, Gloucestershire Mobile: 07826 857797 Email: ashton@gardnergarages.co.uk
ALPESH PATEL Londis, London N4
SARAH COPE
Londis, Lynton, Devon Tel: 01598 753326 Mobile: 07808 831379 Email: scope71@hotmail.co.uk
Tel: 020 8340 1919 Mobile: 07939 944557 Email: alpeshspatel@hotmail.com
ARJAN MEHR
DANNY PONT
Tel: 01344 425565 Mobile: 07710 567008 Email: arjanmehr@aol.com
Tel: 01728 602322 Mobile: 07814 568127 Email: stratfordss@hotmail.co.uk
Londis, Bracknell, Berkshire
STEVE BASSETT
Londis, Weymouth, Dorset Mobile: 07875 286657 Email: steedthrust@googlemail.com
Supporting the Londis retail family!
Stratford Service Station
RAMESH SHINGADIA
Londis, Caterways, West Sussex Tel: 01403 265949 Mobile: 07885 625376 Email: rameshshingadia@aol.com
We are always happy to hear from you, so please give us a call or send us a message on our contact details above…
7
Financial Grants Covid-19 Fund & Advice Counselling & CBT Support AI Emotional Support Health and Wellbeing
WE’RE HERE We provide emotional, practical and financial support for all grocery colleagues through the 24/7 Helpline and website.
Online Wellbeing Community for ages 11-25 Family & Relationship Support Workplace Critical Incident Support Managers Help & Information line Telephone Information Specialists Debt Advice
Scan the QR Code
GROCERYAID HELPLINE:
08088 021 122
Gambling Support Legal Advice
Follow us: Back to Work Support
groceryaid.org.uk
Hand y Hints Post pictures of your seasonal displays, particularly Easter eggs!
SOCIAL MEDIA
g n i Spr
Put a
in your step
Facebook, Instagram and Twitter can help you shout about your Spring product ranges and build a valuable connection with your shoppers Easter is on the way, so it is a great
with any Easter promotions or events
opportunity to build a dazzling
you are running, where possible.
display of chocolate eggs and other seasonal items and post it on your social media accounts.
Engage your online audience with Easter related posts & polls!
After Easter, we can expect the weather to get warmer, so get your shoppers in the mood with some
Being open throughout the Easter
warm–hearted posts about the
weekend is a huge advantage
Spring and Summer, along with fresh
compared to larger stores so
displays of fruity alcohol, ice cream
remember to let your online
and picnic & BBQ items.
audience know with frequent reminders. Also use the platforms to invite your customers to get involved
HAVE YOUR SAY…
Don’t forget to post on social media before, during and after in-store events so you can reach a new audience of potential customers
In my opinion, social media is something all retailers need to get into – if you’re not already using it then you are falling behind. It’s no longer an optional extra, it’s the norm, especially with shoppers staying at home and on their phones all day. Raaj Chandarana, Tara’s Londis, High Wycombe
Search Tara’s Londis
Instagram.com/taraslondis
Get excited by posting about warmer weather on the way!
9
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Find us on
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A great double win
YOUR LONDIS
YOUR LONDIS
Stories from around the Londis Family...
for Londis Caterways Amish Shingadia and the team at Londis Caterways & Post Office, Horsham, West Sussex, are celebrating two outstanding accolades at the recent Retail Industry Awards. The store was selected as Independent Retailer of the Year (up to 1,200sq ft) and Post Office Retailer of the Year (Independent). Amish used heat maps, customer tracking, EPoS data and shopper surveys to help restructure his store – leading to a 12% uplift in sales, despite stiff local competition. The Retail Industry Awards judges praised the “tidy, wellstructured and well-merchandised” store with its high housekeeping standards, excellent fresh produce, extensive use of local suppliers, standalone vaping section and use of online advertising. The store also created its own community fund and a home delivery service. Amish sees the store’s Post Office Local as its biggest single attraction and one that has successfully expanded the catchment area of the business, with PO transactions up
“We are absolutely delighted to have received such high recognition from the Retail Industry Awards. The accolade is more poignant with the events of the previous year, and the team are delighted to have their efforts recognised on the highest stage.”
15%.
More success for Londis retailers! Two more Londis retailers
have in their area”, offering
Stores & Post Office,
are celebrating after brilliant
an array of specialist
run by Claire Tonkin, in
wins at the recent Asian
products alongside
Goonhavern, Cornwall.
Trader Awards.
traditional ranges.
The Independent Retailer
Real community retailers,
really proud of our bakery
of the Year Award went
the Patel family also run a
department, and it was
to Kirtan and Kirti Patel at
food donation scheme for
amazing to win an award.”
Londis Ferme Park Road,
the most vulnerable in the
London.
local area.
The judges described
The award for Bakery
the store as “a shop any
Retailer of the Year Award
community would love to
went to Londis Bridge
Claire said: “We are
A key principle for us is that we are a family–run store, and it’s a great feeling to know that the hard work you do pays off. This award win helps motivate the staff, and the customers are really happy to know their store has been recognised in this way, so it is good for the community too. Kirti Patel Londis Ferme Park Road
11
®Wrigleys and ®Extra are registered trademarks. ©2021 Mars or Affiliates.
YOUR LONDIS
Investment in the
community Being there for your customers means they will be there for you, as Jon Corp and his wife Amy from Londis Hall Green are finding. Jon had originally traded from the unit for many years but, after he sold the business, he saw that the new owners were not able to make the site a success and invested heavily in a refit and new stock in 2018, and retained the Post Office. He also invested in safety screens, a hand sanitiser station and created a queuing system during the lockdown, and found customers flooding back as they felt more safe and secure in his store, and complimented him on a well-stocked store. Basket spend went up from £6 to £14 during the first lockdown, and Jon contains to retain a large chunk of that even now. “We aren’t on a main road, we are tucked away in amongst all the chimney pots, so you have to work hard to get customers by word of mouth,” Jon says. “We always have a good atmosphere in store and provide good service. Social media is really important too: whenever we get a new product in we stick it on Facebook. I find that word of mouth works, but Facebook works all the time!”
Jon Corp and wife Am y at Londis Hall Green
Keeping a clean regime In common with many local shops, Londis Cradley Heath experienced a huge surge in business during the initial lockdown period. As a family business, Rab Sangha and brother Manni made all the necessary adjustments such as screens, signage and customer flow systems, but their commitment to keeping their customers safe means they have retained most of that gain even during the quieter Rab Sangha (right) with brother Manni outside Londis Cradley Heath
months of January and February. “We implemented a new cleaning programme in-store and put in a hand sanitiser station,” Rab told Londis News. “Once the customers got used to all the changes they were great and I think we have kept 60-70% of the initial sales surge. We are looking forward to another big upturn once the warmer weather comes along.”
13
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Diversity in Grocery is a brand new, unique event for the industry
INDUSTRY NEWS
Diversity is Everyone's Business Grocery Aid Helpline: 08088 021 122 Visit: www.groceryaid.org.uk
Follow us
October 14th 2021 will be a day like no
bring D&I to their workplace along with
other, designed by the industry for the
the drive to take action and enact change
industry with one key goal - to make
through live learning, panel discussions,
diversity everyone’s business. Over 1,000
speed networking and celebrity guest
professionals will come together to
appearances.
connect, learn and inspire change across
GroceryAid has partnered with Kooth,
The event will bring people from across
an organisation who
the business together to help meet
specialises in digital
Tackling important and difficult topics, the
Diversity & Inclusion objectives and build
mental health for
unique format of the day is a product of
sustainable programmes.
children and young
the grocery sector.
grassroots passion and collaboration of over 35 of the biggest industry brands. Attendees will leave with enhanced knowledge and understanding of how to
To find out more and secure your tickets
people.
visit
Through Kooth,
www.diversityingrocery.co.uk.
GroceryAid now offers a mental health and wellbeing platform which
Carrier Bag Charges
can give confidential
There have been changes in legislation regarding carrier bag charges, coming into force
students and young
from 1st April 2021.
people aged 11-25. If
In England, the minimum charge will increase from 5p to 10p a carrier bag and covers all retailers whatever size. It is expected that retailers donate the proceeds (after any reasonable costs) to charity – a great opportunity for retailers to support local causes. In Scotland, the charge will also increase to 10p per bag for all retailers, while in Wales
online counselling and support to children,
you work in the grocery industry your children or dependents can access this free service by signing up to Kooth.
and Northern Ireland the charge remains at 5p.
15
The Retail Mutual is urging retailers: “Don’t take the risk when it comes to your customers, staff, business and cover providers”. With many retail businesses facing financial strain as a result of the pandemic, it can be easy to look to their business cover to reduce overheads. But by doing so, businesses are running the risk of not having the correct protection in place. If your business is closed because of needing to self-isolate, there can still be
payment options as well as no admin fees, no cancellation fees, and no broker
The last thing these businesses need is an additional incident happening due to neglected and unidentified risks, adding to the financial strain they are already facing as a result of this pandemic.
fees, saving money on your cover when you come to the Mutual direct. Don’t take
Kirsty Hampton, Mutual Manager
incidents which occur whilst the premises is unoccupied such as burst pipes, fires and break-ins. The Retail Mutual wants to remind these businesses that accidents still can and do happen. One way to identify risks is to carry out a risk assessment, just head over to The Retail Mutual’s website (www.theretailmutual.com/downloads) and download your free risk assessment guide for your industry type. The Retail Mutual has been providing business cover to newsagents and convenience store owners for over 20 years. The Mutual offers interest-free
ADDED VALUE SERVICES
Don’t take the risk!
the risk: protect your business with cover from The Retail Mutual today and call 0333 2121 278 or visit www.theretailmutual.com/bookerfor more information.
Accidental Building Damage
Flooding and Escape of Water Employers’ Liability Slips and trips Goods in Transit
Break-ins and thefts
Damaged Shop Fittings and Fixtures Electrical Equipment
Fire Damage
Business Interruption
GET A QUOTE TODAY Call 0333 2121 278
Public Liability Stock and Contents
PLAY IT SAFE WITH
Visit: www.theretailmutual.com
The Retail Mutual is a trading name of The NFRN Mutual Limited, which is regulated by the Financial Conduct Authority, FRN:312391.
No.1
SELLING RTD CAN IN THE
IMPULSE CHANNEL
JAC K DA N I E L S T E N N E S S E E W H I S K E Y & C O L A R T D 3 3 0 M L – M 1 4 9 8 6 6 JAC K DA N I E L S T E N N E S S E E H O N E Y & L E M O N A D E 3 3 0 M L – M 2 0 3 1 6 4
P L E A S E D R I N K R E S P O N S I B LY JACK DANIEL’S AND TENNESSEE HONEY ARE REGISTERED TRADEMARKS. ©2021 JACK DANIEL’S. ALL RIGHTS RESERVED. Source: Nielsen, Total Impulse, Value Sales, MAT 30.01.21
COVID-19 UPDATE
Stay safe in-store
Safe store, profitable store With new variants of the coronavirus in circulation and lockdowns still in force, it’s more important than ever that retailers ensure effective and consistent social distancing in-store to give shoppers the confidence they need to visit your store time and again.
m s a re A ll P o S ite in t s h o p a t r P m o r f k/ ava il a b le .l o n d is .c o .u p o h s t in r p h t t p s :/ / px r t St o re .as a m S / F S D
Shoppers continue to flock to Londis stores during lockdown as more and more are choosing to shop locally. It looks likely that this will continue well into the future as they continue to enjoy the great range, service and prices at their local Londis
while virus restrictions persist. As the effects of coronavirus continue to impact on the lives of shoppers, many are understandably unwilling to use a store if they believe that proper social distancing and hygiene measures are not in place.
19
a new Social Distancing POS kit for all retailers. The kit includes everything you need to reassure your shoppers, and staff, that your store is a safe and welcoming environment. Additionally, Londis News has some key
COVID-19 UPDATE
shoppers, Londis has recently produced
advice for you to ensure that you both meet shopper expectations and cover all health and safety requirements for staff and other visitors to your store. The advice from the Government is to maintain a distance of two metres
Wear a face covering
between people to minimise the chance of
Unless you have a valid exemption.
the virus spreading. The following advice
As a result, ensuring you maintain a safe
can help you with this social distancing in
environment for your shoppers should 2m
Keep a safe distance
letting your shoppers know
Please ensure you are keeping 2 metres apart.
that you take their health and wellbeing extremely seriously. To
Sanitise your hands
help retailers communicate this to
Please use hand sanitiser when entering and exiting the store.
Stay local. Stay safe. 102903 LONDIS Social Distancing Poster A2 JAN21.indd 1
and around your store.
be a top priority for retailers - as should
15/01/2021 12:45
SOCIAL MEDIA Using social media is a great way to let shoppers know that their safety and wellbeing is you number one priority in-store. Here are some useful
2 METRES
Of fi cia l Go ve rn m en t ad vi ce is to m ai ntai n a di stan ce of at least tw o m et re s be tw ee n pe op le to m in im ise th e ch an ce of th e vi ru s sp re ad in g.
suggestions for relevant, important content:
OUR STORE HAS MADE SOME CHANGES
Opening times – Our hours are currently ...... , but may change going forward.
Social distancing – please follow government guidelines on social distancing and stay two metres apart.
Family Members – Where possible please do not bring children and extra members of your household with you when shopping. Please help us to keep everyone safe.
Don’t forget to amend your opening hours on your Google business listing. Advice on how to do this is available at www.Booker.co.uk> Services > Social Media & Digital Support
21
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COVID-19 UPDATE
HAVE YOUR SAY… Keeping the store as clean and hygienic as possible is absolutely vital, of course – but so too is telling shoppers that you take your hygiene responsibilities extremely seriously. Making use of the free Londis POS is a brilliant way of doing that, as is talking to your shoppers on social media. It’s so important that they feel completely comfortable to visit your store.
Outside the Store
Natalie Lightfoot, Londis Solo Convenience, Glasgow
Have someone at the entrance to control numbers of people entering the store.
Throughout the Store
antibacterial cleaning materials, it
If possible provide a cleaning station
will send the right message to your
Decide how many customers your store
with sanitiser and wipes to enable
shoppers. It will show them that you
can safely accommodate and operate a
customers to wipe basket handles
are doing all that you can to keep them
‘one in, one out’ policy.
should they wish
safe, as well as keeping your store
Communicate the measures you have in place once in-store. Close the doors temporarily, if necessary, to keep everyone safe. Discourage shoppers from bringing children or extra members of the family with them. Use posters to communicate the two metre rule. Place markings on the floor where possible to enabling social distancing whilst queuing to enter. Reduce opening hours to allow you to restock safely. Use poster and social media to communicate revised opening hours.
Place posters and barkers around the store to remind customers to observe the social distancing rules. Depending on store size and layout, line the floor at two metre intervals in aisles and place arrows using hazard tape around the shop floor to indicate the shopping route you would like customers to take. Use floor stickers at two metre intervals. Review replenishment timing where possible to avoid customer peaks. Consider restricting access to aisles that are being restocked during trading.
colleagues safe. Stores with in store radio already have social distancing messages.
At the Checkouts Use contactless payment A4 poster. Were space permits line mark the floor at two metre intervals for queuing. Use floor stickers. If you wish to provide a screening solution, see the end of article for details of companies that provide this.
Receiving Deliveries The driver is not permitted to place
By having staff regularly wiping down
cages or stock around the shop floor.
common touchpoints in-store with
If the store is registered as a ‘handball
23
Contact details of suppliers that will be able to help with social distancing measures you wish to install in store. COUNTER SCREENS
COVID-19 UPDATE
EQUIPMENT SUPPLIERS
Bartuf (Central Billing Available) Lead Time: 5-7 working days Telephone: 0113 244 5524 Email: sales@bartuf.com Pivotal Lead Time: 5-10 working days Telephone: 0845 652 0025 Email: sneezescreens@pivotalrm.co.uk Harrison Products Lead Time: 3-4 working days from order
2m
Wear a face covering
Please use Hand Sanitiser when entering the store
Unless you have a valid exemption.
Keep a safe distance
are Please ensure you apart. keeping 2 metres
Sanitise your hands
iser Please use hand sanit when entering and exiting the store.
HandSanitiser A5
ndd 1
Posters JAN21.i
Email: sales@harrisonproducts.net FLOOR MARKERS
15/01/2021 12:47 102903 LONDIS
Social Distancing
dd 1
Small Shelf Card.in
Al l Po S ite ms are avai lab le from Pr int sh op at / ht tp s:/ /p rin ts ho p.l on dis .co .uk DS F/ Sm ar tSto re. as px 15/01/2021 12:46
102903 LONDIS
Telephone: 01451 830 083
Northern Flags Telephone: 0113 205 5189 Email: info@northernflags.com GLOVES & SANITISER UNITS (EQUIPMENT SOLUTION ONLY) Concept Data (Central Billing Available) Telephone: 0113 265 0093
delivery’ the driver will support the
‘Load Sheet’ is completed whilst
retailer colleagues in handballing the
maintaining social distancing at all
stock to the agreed delivery point.
times.
Do not allow customers or retail colleagues to remove stock from the
Should an incident occur, you are
completed and signed for.
responsible for making and retaining
be moved to an area where it can be safely counted (ideally in view of CCTV) both the retailer and the driver must be in attendance and the security seal
will take relevant details at the time of the incident and report this on their return. Clean Cardboard must be flat-packed to minimise space and clear plastic as
attendance, following social distancing
well as shrink wrap must be separated
guidelines.
from cardboard and not soiled with
must ensure with the Driver that the
Email: sales@harrisonproducts.net
a written record at the store. Drivers
must be broken with both present in
When your delivery is complete, you
Harrison Products
As the retailer, you are responsible for Lead Time: 3-4 working days from order the safety of all visitors to your store. Telephone: 01451 830 083
cages until your delivery has been
For high value items, stock should
Email: sales@concept-data.com
food or oil etc. No other waste will be accepted.
25
SEASONAL FOCUS
Get behind big brands
The
Easter opportunity Turn the run–up to Easter into a profitable period, and then cash in further over the holiday weekend itself.
KEY EASTER STATS Buying a brand they recognise is the most important factor for a shopper at Easter (Kantar)
During the run–up to Easter,
at Easter is buying a brand they
seasonal confectionery is one of the
recognise. So it’s important to get
most important categories in the
behind the big brands particularly
entire store, only just behind beer &
when they are making significant
cider, according to Kantar.
investment during the run-up to
For families, Easter and the Spring
Easter.
season is all about giving, sharing
Cadbury Crème Egg is 50 years
and making memories at home and
old this year and, to celebrate, the
with others. This gives you a great
brand is launching a major campaign
opportunity to get creative with
inviting shoppers to “Find the
displays, stock the bestselling core
Golden Egg”, with cash prizes up
56% of shoppers buy Easter confectionery from a secondary location (Kantar)
Easter lines and make sure you have
for grabs, including a top prize of
both a value offering for shoppers,
£10,000. TV advertising is backing
and the opportunity to trade them
the popular brand to the tune of
up with extra-special purchases.
£4m this year.
An ideal Easter range includes both
Backing big brand campaigns like
Large eggs have the biggest share in independent symbol stores and grew by 9% in 2020 (Nielsen)
boxed gift lines on core brands
this can only bring good results, but
for shoppers to give to loved ones
local community activities such as
and to share with those nearest to
egg hunts or arts and crafts activities
them, as well as impulse lines such
can also help to bring people
as Crème Eggs and Mini Egg bags
together and put your store at the
that will drive repeat purchases
heart of the holiday action.
throughout the season.
Easter is a time when many families
According to Kantar research, the
get together, and hopefully this will
most important factor for a shopper
still be possible in a virtual form.
27
SEASONAL FOCUS
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2 for £1.00 /£0.60
30.00%
M241268
Cadbury Oreo Egg Single 31g
48
£14.00
2 for £1.00 /£0.60
30.00%
M241313
Cadbury Mini Egg Bag 80g
24
£15.89
£1.00
20.55%
M263248
Smarties Orange Mini Eggs 80g
12
£7.69
£1.00
23.10%
M253363
Aero Milk Mini Eggs 70g
12
£7.69
£1.00
23.10%
M263305
Kit Kat Bunny Single 26g
24
£6.99
2 for £1.00 / £0.59
M253367
Milkybar Mini Eggs 80g
12
£7.69
£1.00
23.10%
M253372
Smarties Mini Eggs 80g
12
£7.69
£1.00
23.10%
M095744
Malteaster Bunny Single 29g
32
£10.49
2 for £1.00 / £0.59
21.33%
M263156
Cadbury Mixed Mini Eggs Large Bag 240g 12
£29.99
£3.89
22.90%
M126662
Malteaster Mini Bunnies Bag 58g
24
£17.50
2 for £2.50 / £1.29
M200815
Cadbury Creme Egg 5pack 200g
28
£34.80
£1.99
25.05%
M262943
Galaxy Caramel Mini Eggs Bag 80g
22
£16.55
£1.29
30.02%
M253314
Galaxy Enchanted Mini Eggs Bag 80g
22
£16.55
£1.29
30.02%
M263182
Cadbury Oreo Mini Eggs Bag 72g
18
£15.37
£1.29
20.57%
M263179
Cadbury Daim Mini Eggs Bag 77g
18
£15.37
£1.29
20.57%
M263183
Cadbury Crème Egg Mini Eggs Bag 78g
22
£18.79
£1.29
20.55%
30.10%
30.00%
We go big on Easter. We stock a big range of Easter eggs, Crème Eggs and Mini Eggs and also things like Easter cakes too. “I think Easter will be very good for us this year. Despite what’s been going on I can’t see it being any different to a normal Easter, I think people will still buy eggs for the kids and for themselves. “When people have had a rough time of it, little treats are very important so it might turn out to be even better this year than it is normally. Rab Sangha Sangha News, Cradley Heath
This means there are further sales opportunities for other products as well as Easter confectionery – why not
Top tips!
1
Stock the best–selling products
2
Engage shoppers with some new lines
3
Make use of your Opening Hours poster
4
Get creative with displays around your store
5
Make sure you have a value offe ring for last-minute purchases
6
At the same time, encourage tra deup to larger packs
SEASONAL FOCUS
HAVE YOUR SAY…
make white wines and Prosecco available in the chiller for customers to pick up as a last-minute gift? Boxed chocolate should be on an end for easy last minute gift purchases. Easter offers seasonal POS kits are being sent to all retailers who have opted-in to the Seasonal POS Scheme, and additional POS will be available to order from Londis Printshop. We recommend that POS should be displayed around the store as well as alongside key Easter products to bring the season to life – according to Kantar, 56% of shoppers buy Easter confectionery from a
50 YEARS OF CADBURY CREME EGG Major national campaign including T V advertising Golden Eggs to be found Hundreds of prizes to be won
secondary location.
Top prize of £10k
Many of the POS elements can be left in
Backed by POS, in–store media, outdoor ads and online
store after Easter to support the Spring Season. Don’t forget to use your “Opening Hours” poster to inform customers of any opening hours changes over the Bank Holiday weekend. Use Social Media to remind shoppers you have everything you need for
Cadbury Crème Egg is worth £53m in sales per year and enjoys 91% awareness among the public. An amazing four eggs are sold every second in the UK! (Sources: Nielsen, Kantar, Millward Brown)
their last-minute Easter essentials and treats.
29
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AVAILABLE
CATEGORY CATCH-UP
Halves and quarters
Go
BIG
NEW
small sizes
NEW
NEW
on
NEW
A new range of fractional own-brand spirits has been launched into Londis, giving retailers further ways to demonstrate choice and value to their shoppers as well as driving footfall, sales and profits. Sometimes to win big, you have to think
25% POR on all £7.99 PMP fractionals
small. Fractional spirits – half and quartersized bottles, as well as other smaller sizes – offer a great sales and profit opportunity for Londis stores, and the good news is that retailers can now get hold of an even wider range of products in a format that their shoppers will appreciate and demand. Fractionals provide convenience retailers with a great opportunity to achieve a point of difference in the spirits market, by offering a choice to those shoppers who have a smaller budget or simply don’t want a larger bottle.
31
CATEGORY CATCH-UP
HAVE YOUR SAY… Until now, I have not stocked very many of these but I was looking at them again because the margins are so good – you can’t moan about 25% on spirits! “I’m a big fan of pricemarking, the customer gets so much confidence from that, and as long as the margins are there it works very well for the shopper and the retailer. “Sometimes you can make more from the smaller sizes than you can for a standard bottle. Rab Sangha, Sangha News, Cradley Heath
All lines have a POR of at least 25% for the retailer, compared to the branded equivalent of 20%.
Stocking fractionals, therefore, gives
full range of own–brand pricemarked
Londis retailers a means of offering
fractionals into Booker, allowing
shoppers top quality spirits for a much
retailers to unlock sales and
smaller cash outlay, and is therefore a
profits from a strong growth
fantastic opportunity for them to drive
area.
incremental sales and profits.
Not only do these fractionals offer amazing choice and value for the customer, but they deliver an enhanced profit, too.
The new range of price
All lines have a POR of at least
Price marked packs are extremely
marked fractionals includes
25% for the retailer.
important in this sub-category as they
Cane Trader Rums in
offer shoppers confidence that they
White, Dark and
are getting value for money as well as
Spiced variants plus
quality they can trust. The fractional
a new Grosvenor
market is dominated by price marked
Gin. These new
packs with only two of Londis’s top
additions joining
25 best-selling fractionals being plain
existing best–
pack products. The other 23 are all
sellers Chekov
price-marked.
Vodka and
Own–label fractionals
Jacobite Whisky
are highlighted
So Londis retailers that are able to offer a varied range of spirits with PMP options to offer the shopper great value are well placed to take advantage.
32
pack of Chekov Vodka.
So take a look at the expanded range available, and start making some “small” changes to your spirits offering in– store!
in smaller sizes. A
on the webshop,
5cl miniature of
and in Londis trade
Christian Dupre
packs. Planograms
Brandy is also
are available on the
newly–available,
webshop to show
Continued expansion of the sub-
along with a
how to merchandise
category has led to the launch of a
similar–sized 5cl
the range effectively.
1 2
Fractionals offer shoppers access to great quality spirits for a smalle r cash outlay - so stocking a good ran ge will drive sales and profits.
CATEGORY CATCH-UP
23
Top tips!
of Londis’s Top 25 best-selling fractionals are PMPs
The vast majority of Londis’s top selling fractional lines are PMPs which helps communicate value to shoppers.
3
The new own brand range includ es six new products, allowing you to offer your shoppers greater cho ice.
4
New 5cl Christian Dupre Brandy and Chekov Vodka products offe r shoppers a great value route into the spirits category.
Product code
Product description
Case size
RRP
POR
M232064
Jacobite Whisky PM £4.79 6x20cl
£17.95
£4.79
25.0%
M259963
Christian Dupre Brandy PM £5.29 6x20cl
£19.79
£5.29
25.0%
M263372
Chekov Vodka PM £4.49 6x20cl
£16.79
£4.49
25.0%
M263365
Chekov Vodka PM £7.29 6x35cl
£27.29
£7.29
25.0%
M232047
Jacobite Whisky PM £7.99 6x35cl
£29.95
£7.99
25.0%
M259962
Christian Dupre Brandy PM £7.99 6x35cl
£29.95
£7.99
25.0%
M263508
NEW Cane Trader Spiced Rum PM £7.99 6x35cl £29.95
£7.99
25.0%
M263526
NEW Cane Trader White Rum PM £7.99 6x35cl
£29.95
£7.99
25.0%
M263523
NEW Cane Trader Dark Rum PM £7.99 6x35cl
£29.95
£7.99
25.0%
M263506
NEW Grosvenor Gin PM £7.99 6x35cl
£29.95
£7.99
25.0%
M831115
NEW Christian Dupre Brandy 12x5cl
£11.89
£1.75
32.1%
M074190
NEW Chekov Vodka 12x5cl
£11.99
£1.75
31.5%
33
NEW TO LONDIS
Exciting impulse lines
Best new
products Product developments from major manufacturers for your store to stock this Spring
Keeping up to date with new product
This month sees some new additions to
development from major brand
the ranges of Red Bull and Monster, sure
manufacturers is essential to maintain
to drive additional interest in your energy
healthy sales and profits and to keep your
drinks fixtures; Cadbury Nuttier – a new
store relevant for your shoppers.
snack bar made with fruit and nuts; plus
This is particularly true for impulse products, where new flavours and formats or limited-
some exciting new developments from the Cadbury Buttons, Aero and KiKat brands.
edition lines that catch shoppers’ eyes in
Why not trial them yourself, or ask your staff
store are a major stimulus for incremental
to try the new products so that they can
purchases, helping to boost their basket
understand the products and recommend
spend to even higher levels.
them to the right shoppers in-store?
Red Bull Summer Edition 2021 is a cactus fruit flavour. Delivering all of the functional benefits of Red Bull Energy Drink, the new line has an exotic fruit and violet flower taste suitable for those who would try a tropical fruit flavour. Red Bull Summer Edition in 2020 has now become a permanent SKU known as the Red Edition.
34
Cadbury Nuttier is a fruit and nut snack brand with milk chocolate. Available in two flavours - Cranberry, Almond & Peanut and Peanut & Almond. Range in your designated ‘Healthier Bars’ segment or alongside existing single biscuit bars.
NEW TO LONDIS
e sales Three new lines from Monster can driv on your energy fixture. ured Monster Mule is the first ginger-flavo Ultra energy drink in Great Britain; Monster with the Fiesta blends a juicy mango flavour ious Monster energy blend, delivering a delic ar; while energy boost with no calories or sug and Monster Juiced Monarch real peach nectarine fruit juice. the last 72% of the energy sector’s growth over lsen). year has come from new products (Nie
Product code
Product description
Case size
WSP
RRP
POR
M265453
Reign Razzleberry 500ml
12
£11.79
£1.69
30.0%
M265452
Monster Monarch 500ml
12
£11.09
£1.65
32.8%
M264782
Red Bull Cactus Edition 250ml
12
£10.39
£1.55
33.0%
M264536
Monster Mule Ginger 500ml 500ml
12
£9.59
£1.49
35.6%
M264535
Monster Ultra Fiesta 500ml
12
£9.59
£1.49
35.6%
M265049
Cadbury Giant White Chocolate Buttons 119g
10
£13.25
£2.19
27.4%
M264725
Aero Dark Milk Block 90g
15
£9.99
£1.00
20.1%
M264729
Aero Dk + Mlk Pmnt Bck UtzMbal 90g
15
£11.69
£1.39
32.7%
M264404
Kit Kat Marbled 4 Finger Zebra 41.5g
27
£15.06
£0.85
21.3%
M264186
Cadbury Nuttier Almond Cranberry 40g
15
£11.10
£1.19
25.4%
M264185
Cadbury Nuttier Bar Peanut Almond 40g
15
£11.10
£1.19
25.4%
35
CLASSIC RICH TASTE, NEW PREMIUM LOOK.
PRODUCT
MIDAS CODE
SAN MIGUEL 8X660ML NRB
M090305
SAN MIGUEL 6X4X330ML NRB
M019205
SAN MIGUEL 6X4X330ML PM £5.49
M235464
SAN MIGUEL 1X12X330ML NRB
M227424
SAN MIGUEL 6X4X500ML CAN
M250722
SAN MIGUEL 2X10X440ML CAN
M237097
Enjoy Responsibly drinkaware.co.uk
Boost your sales with the No.1 World Beer* *Nielsen Scantrak / Total Off Trade / By Value & Volume / MAT to 31/10/2020.
for the facts
JACK'S RANGE
Expanded Jack’s range set to drive footfall, sales and profits
GREAT SHOPPER DEALS ON AMBIENT Jack’s Tortilla Chips & Salsa – 2 for £1.50 Double Concentrate Squash – £1.19 Cereals – Save 25% Trigger Sprays – £1 More new lines and some very enticing promotions are going to boost Jack’s range for Londis retailers this year. The Jack’s range is already proving
The Jack’s range
to be a great success for Londis
provides increased
retailers, and this month the exclusive
choice in the key
own–brand range is turning up the
areas of fresh foods, frozen, produce,
heat even more with more new lines
bakery and grocery, with excellent
added to the portfolio and a number
quality and great value products in
of shopper–friendly promotions on
a large number of subcategories
key lines.
including: red meat, poultry, sausages,
The Jack’s range was introduced to improve choice in stores for shoppers, while delivering PORs of 30% for retailers. In the current economic climate, the need for value is arguably greater than ever so the opportunity for retailers stocking the Jack’s range is clear for everyone to see.
pies, wet fish, cheese, cooked meat, soups, stir-frys, desserts, frozen ready meals, cakes, biscuits, crisps & snacks, home baking, preserves, cordials, hot beverages, cereals, household & laundry and pizzas sold under the Pizza Company brand. Retailer feedback shows clearly that
37
OWN BRAND
Top tips!
GREAT SHOPPER DEALS ON FRESH Sausages – 2 for £3
1
Stock the full Jack’s range to imp rove choice for your shoppers.
2
Be sure to feature the Jack’s ran ge in social media posts to drive foo tfall.
3
Use all of the available POS to make the range unmissable in-store.
4
Highlight the meal deals in-stor e and on social media to drive bas ket spend.
Breaded Chicken – 2 for £4 Jack’s Prawns – £2.99, Save 99p Boxed Cakes – £2, Save 99p
Product code
Product description
Case size
WSP
RRP
POR
M263023
Jack’s Garlic & Herb Spatchcock Chicken
1.18kg
£16.80
£5.99
30.0%
M258174
Jack’s Butter Basted Chicken Breast Joint
640g
£22.05
£5.29
30.0%
M263008
Jack’s Hunters Chicken Breasts 2 Pack
430g
£16.80
£3.99
30.0%
M258167
Jack’s Chicken Kievs with Garlic Butter 2 Pack
260g
£13.38
£2.49
30.0%
M258173
Jack’s Breaded Chicken Steaks 4 Pack
500g
£6.69
£2.49
30.0%
M258166
Jack’s Southern Fried Breaded Chicken Goujons 270g
£14.56
£2.59
30.0%
the new Jacks lines coming through are filling genuine
HAVE YOUR SAY… Jack’s is a very good range. “It’s very good value for money, but as a retailer you have to bear in mind the pack size and not just the price point. The thing that makes the products good value is the large pack size for the outlay, the value is not just about the price point per pack. “The fresh range is really good quality. We’ve been encouraging customers to try the fresh products, and we haven’t had any negative feedback at all. Jon Corp, Londis Hall Green
38
range gaps, with frozen pizzas, sausages, breaded chicken, fresh poultry and boxed cakes all working particularly well. The next phase of development sees the introduction of 16 additional fresh lines and eight additional ambient lines, taking the total number of lines in the range to over 140. To support the ranges, a number of fantastic new promotions are running to make the products even more attractive to shoppers. These include special meal deals on pizzas and stir-frys, multibuy deals across key
tortillas, and price reductions in grocery and bakery.
Jack’s, as a value line, is an excellent move
The meal deals include a stir fry meal deal, which sees a stir fry pack plus noodles plus sauce for £3 – a saving for the shopper of
“It will provide long–term value proposition for Londis stores across a number of product categories.
OWN BRAND
lines such as sausages, breaded chicken and
HAVE YOUR SAY…
83p. The pizza meal deal, comprising a pizza plus a side dish and a dip for £6, delivers a saving for the shopper of £3.50.
“It’s an excellent range for retailers to have.
Some amazing deals on fresh products
Arjan Mehr, Londis Bracknell
include 2 for £3 on sausages; 2 for £4 on breaded chicken; £2.99 (save 99p) on Jack’s Prawns and boxed cakes for £2 (save 99p). In ambient, deals include Jack’s Tortilla Chips & Salsa at 2 for £1.50, double concentrate squash priced at £1.19, save 25% on cereals and trigger sprays for £1.
Product code
Product description
Case size
WSP
RRP
POR
M260409
Jack’s Angel Layer Cake
10
£9.45
£1.39
30.0%
M260416
Jack’s Lightly Fruited Cake
8
£5.60
£1.39
30.0%
M260969
Jack’s Genoa Cake
8
£11.20
£1.99
30.0%
M260429
Jack’s Battenberg Cake
12
£13.86
£1.65
30.0%
M260418
Jack’s Carrot Cake
6
£12.60
£2.99
30.0%
M260419
Jack’s Chocolate Cake
6
£12.60
£2.99
30.0%
M260438
Jack’s Victoria Cake
6
£12.80
£2.99
30.0%
M260432
Jack’s Lemon Drizzle Cake
6
£12.60
£2.99
30.0%
M260945
Jack’s Milk Chocolate Mini Rolls 6 Pack
12
£8.40
£1.00
30.0%
M260972
Jack’s British Bramley Apple Pies 6 Pack
15
£11.55
£1.09
30.0%
M260942
Jack’s Jam Tarts 6 Pack
12
£7.98
£0.99
30.0%
M260974
Jack’s Chocolate Fairy Cakes 12 Pack
12
£10.08
£1.19
30.0%
M263697
Jack’s Hot Cross Buns 6 Pack
1
£0.69
£1.30
46.9%
M260423
Jack’s Madeira Cake
8
£7.56
£1.39
Product code
Product description
Case size
WSP
RRP
POR
M261748
Jack’s British Pork Sausages 8 Pack
454g
£6.30
£1.89
30.0%
M262012
Jack’s British Lincolnshire Pork Sausages 8 Pack 454g
£6.30
£1.89
30.0%
M261746
Jack’s British Cumberland Pork Sausages 8 Pack 454g
£6.30
£1.89
30.0%
M261763
Jack’s British Reduced Fat Pork Sausages 8 Pack 454g
£6.30
£1.89
30.0%
30.0%
39
g n i k c a n S y
h t l a He
All of our top 5 sku’s now feature on the Londis & Budgens Healthy Snacking planograms.
M242908
M261474
M252567
M249349
M242926
Top tips!
will continue for the year. More information can be found in retailers’ promotional packs. Jack’s products are now included in planograms, which will be updated on an ongoing basis, and more Jack’s
1
products will be launched in the future, where it is felt they will improve choice for shoppers.
Highlight new Jack’s products instore using POS provided
OWN BRAND
These deals are running across NP12 – 2 and a full plan
The Jack’s range represents a massive opportunity for Londis retailers to grow footfall, sales and profits and
2
helps offer yet more USPs that help set your store apart.
Communicate the latest price reductions and multibuy deals
3
Encourage staff to try the produc ts so they can tell customers about them
4
Use social media to highlight new products and special offers
5
Shout about the quality and val ue – and enjoy the 30% POR!
A SLICE OF THE ACTION £6 Meal Deal – Pizza, Side, Dip WSP Launch offer – £2 off (NP13, NP1 and NP2) Launch WSP = 30% POR (£11.60 cash margin) Standard WSP = 15% POR (£5.60 cash margin)
Product code
Product description
Case size
WSP
Launch WSP
RSP
Launch POR
M264993
Pizza Co Big Cheese Pizza
6x588g
£16.20
£14.20
£5.00
52.7%
M264995
Pizza Co Pepperoni Pizza
6x577g
£16.20
£14.20
£5.00
52.7%
M264996
Pizza Co Meat Metropolis
6x590g
£16.20
£14.20
£5.00
52.7%
M264998
Pizza Co Garlic Pizzabread
6x230g
£9.00
£7.00
£3.00
61.1%
M264979
Pizza Co Chicken Pops
6x128g
£9.00
£7.00
£3.00
61.1%
M264992
Pizza Co Cajun Onion Rings
6x300g
£9.00
£7.00
£3.00
61.1%
M264997
Pizza Co Garlic & Herb Dips
8x90g
£7.20
£5.20
£1.50
56.7%
41
CATEGORY CATCH-UP
Great £1 value
Max up your £1 multipacks
With a huge range to choose from and offering great value to the consumer, £1 price marked confectionery multipacks are a great way to build sales and profits. Shopping habits have changed
include Bounty Duo, Terry’s Chocolate
dramatically in the past year, and this has
Orange Bar and Kit Kat 4–finger in three–
had a significant impact on the way that
packs and Cadbury Boost in a four–pack.
people purchase and enjoy confectionery. With individuals and families spending a lot more time at home, we have
£2.6K
p ro f i t unity opport
seen a shift in buying patterns for confectionery, away from on–the– go singles and towards increased demand for larger pack formats.
on every pack all year round, it means your shoppers will be able to get a great value take–home purchase whatever their particular favourite confectionery brand happens to be. Take Home Chocolate is currently growing
From this month, the available
at +21% per year (DH Total Category/
range has been expanded by 20
Nielsen Scantrack) due to a change
additional brand skus, boosting
in shopper trends, with more people
the total number of lines in the multipack portfolio up to 32. New lines
42
With a £1 everyday low price message
spending time at home. While multipacks still take a smaller share than singles in
Booker customers implementing a £1
closing the gap of the decline in singles
bay and selling 250 units per week, the
and take advantage of the changing
new multipack range will deliver a£13k
shopper habits..
sales opportunity per year, and £2.6k in
Within the growth of take home chocolate
additional profit!
as a whole, the growth in multipacks is
Planograms have been issued to support
significant at +20% (Nielsen Indies &
the launch, and shelf stripping and barker
Symbols, Year to 26/12/2020). The new,
cards are being sent to stores to help
more extensive, Booker range meets these
retailers create a £1 bay fixture so that
changing shopper needs, so stock up to
shoppers cannot miss the great value
ensure you’re taking advantage of this
available.
growth opportunity.
The value message and sales opportunity
New pricing across the range also
will also be backed up by social
ensures that you will be boosting your
media posts, and on the Booker.co.uk
profits as well as your sales. Based on
homepage.
Top tips! 1
Dual site stock to maximise sales
2
Merchandise at till point and in dump bins
3
Use £1 shelf strips to highlight value
HAVE YOUR SAY…
CATEGORY FOCUS
conveneince, there is the potential to start
Key Facts £1 Value Message
There’s a big range, all for £1, and I’ve ordered everything.
Up to 26% POR
“It’s a good value £1 pick–up, and because it’s such a big range of brands there is always going to be something for everybody. It also tells shoppers that you can do value–for–money in your shop.
20 New Lines £2.6k profit opportunity
“I’m planning to put them on a feature end. If you can get every other shopper to pick one up then that’s £1 extra each time, and your average spend gets a good nudge upwards.
POS available
Jon Corp, Londis Hall Green
Product code
Product description
Case size
WSP
RRP
POR
M203092
NEW Kit Kat 4 Finger 3 Pack PM£1 20
3x41.5g
£13.29
£1.00
20.00%
M265089
NEW Rowntree Fruit Pastilles 3 Pack PM£1
20 3x45g
£13.29
£1.00
20.00%
M265115
NEW Frys Turkish Delight 3 Pack
22 3x51g
£15.39
£1.00
16.00%
M265118
NEW Frys Orange Cream 3 Pack
18 3x49g
£12.59
£1.00
16.00%
M265119
NEW Frys Peppermint Cream 3 Pack
18 3x49g
£12.59
£1.00
16.00%
M265117
NEW Frys Chocolate Cream 3 Pack
18 3x49g
£12.59
£1.00
16.00%
M265128
NEW Terrys Chocolate Orange Bar 3 Pack
16 3x35g
£10.65
£1.00
20.00%
M265112
NEW Bounty Duo Bars 3 Pack
12 3x57g
£8.00
£1.00
20.00%
M265104
NEW Galaxy Ripple 3 Pack* 29
3x33g
£19.30
£1.00
20.00%
M265106
NEW Topic 3 Pack 15
3x47g
£9.99
£1.00
20.00%
43
MEET THE BUYER
Say
‘hello’ to...
Charley Stentaford Junior Buyer Category: Seasonal confectionery
How is seasonal confectionery performing? It’s doing really well. We had a tremendous Christmas, and for the Spring season to date we are tracking even better, with still a couple of weeks to go. We are really
I’ve been with BRP for six and a half years
pleased so far.
What changes have we seen in the past year? We have definitely seen an increase in sharing formats for confectionery. Larger blocks and bags are doing well, while novelties remain a bit more challenging, probably because people weren’t sure about whether they would be able to meet and gather face to face. Boxed gifting has actually performed really well considering that people haven’t been mixing with each other. People are probably treating themselves and their families at home a bit more than usual.
How important is Easter going to be this year? I think it’s really important. At this time
44
last year no-one really knew what the lockdown was about or how long it was going to last, so seasonal sales fell away in the two weeks immediately before Easter. With the lockdown running all the way from December through to April, and with a roadmap in place for exiting, I hope we will see much more of an uplift this year, as people can go out and buy shell eggs as gifts with a lot more confidence.
What advice would you give retailers to maximise sales this Easter? Make sure you follow the recommended end guidelines, use stands where possible and the available POS material. The lines on free sale are key for the season, and there is also an opportunity for premium products if you encourage shoppers to trade up. Also, make your store look as seasonal as possible – make it all about Easter from the moment the shopper comes in all the way to the till point. It’s important to maximise both planned and impulse
throughout their journey in-store they more likely to pick up something extra even if they are making a
Top tips!
MEET THE BUYER
purchases, but if shoppers are made aware it is Easter
’s
ey l r a h C
planned purchase.
1
How important are promotions?
Follow the recommended end layout
Very important. We have promotional pricing on all the pre-sell items and we also have special deals on KitKat Single Bunny and Nestle Mini Eggs – Smarties, Orange Smarties, Aero and Milky Bar.
What are the key products to focus on for the next few weeks? The above, and
2
Use POS and display stands
3
Make the store look as seasonal as possible
4
Make sure stock is clearly priced
5
Trade shoppers up with premium products
Cadbury Mini Eggs, too. We also have strong allocations of large eggs of Cadbury Twirl, Crunchie and Dairy Milk, plus KitKat Chunky large egg.
Product code
Product description
Case size
WSP
RRP
POR
M241313
Cadbury Mini Egg Bag 80g
24
£15.89
£1.00
20.55%
M263248
Smarties Orange Mini Eggs 80g
12
£7.69
£1.00
23.10%
M253363
Aero Milk Mini Eggs 70g
12
£7.69
£1.00
23.10%
M263305
Kit Kat Bunny Single 26g
24
£6.99
2 for £1.00 / £0.59
30.10%
M253367
Milkybar Mini Eggs 80g
12
£7.69
£1.00
23.10%
M253372
Smarties Mini Eggs 80g
12
£7.69
£1.00
23.10%
45
FOCUS ON PROFIT
Your guide to growing profits
Make £50k more profit! Here’s nine great ideas to use in-store to boost your profits. Adopt all nine and it all adds up to an additional £50,000 per year to the bottom line.
Everyone wants to make more profit,
product category or taking advantage of
right? Well, Londis retailers now have nine
new opportunities within a category you
more reasons to celebrate with a range of
already stock.
opportunities to add more to the bottom line of your business. With the retail market changing all the time, Londis retailers always need to look for new ways to increase sales and boost profits. And the good news is, new product developments, additional pack formats and enhanced terms negotiated all add up to a host of ways that bring more footfall, sales and, most importantly, profits. Londis News brings you nine key ways that you can build that profit by adding a new
46
And if you adopt all nine it should add up to a whopping £50,000 per year in extra profit! Food to Go is just one of several great opportunities to earn more profit. For Costa Coffee, a new deal gives you an enhanced rebate, earning you more with each cup sold, while Tango Ice Blast and F’Real milkshakes both come with healthy margins and an expanding choice of flavours. Great value can mean more profit too, with 100 lines in the EuroShopper range
Enhanced deal Improved rebate (+10%) 175 cups per week RRP £2.10 (regular)
£5.5k profit per Year
F’Real Improved choice 74 cups per week RRP £3.50 38% Margin
£4.9k Profit per Year
FOCUS ON PROFIT
Costa Coffee
Tango Ice Blast Improved choice 72 cups per week RRP £3.20-£5.99 56% margin
£7.4k Profit per Year
£1 multipack confectionery 22 x New Lines £13k sales per year PORs up to 25%
£2.6k Additional Profit
Hovis Bread Improved pricing Great footfall driver £13.2k sales per year
£4k Additional Profit
EuroShopper range 100 lines available Great Value 30% POR minimum
GROW FOOTFALL, SALES & PROFIT! WITH THE LEADING VALUE BRAND IN CONVENIENCE RETAIL
£7.5k Additional Profit
£2.4k Additional Profit
FREE STOCK VOUCHERS
VALID UNTIL 29th JUNE 202
Spirits halves and quarters Improved pricing Improved PORs up to 30% £10.4k sales per year
EURO SHOPPER
1
102099 ES Voucher Leaflet
8pp.indd 1
23/12/2020 14:34
Tobacco Club £5k sales per week on tobacco club skus Improved PORs +2% £100 profit per week
£5.2k Additional Profit 47
KP SNACKS BIGGEST EVER £1 PMP RANGE Even more variety from our most loved brands!
NEW £1 PMPs
M265045
N£E1 PW MP
N£E1 PW MP
M265046
KP SNACKS £1 PMP RANGE,
*AC Nielsen, Total Impulse MAT 30.01.2021
GROWING +18% YOY!
STOCK UP TODAY
*
N£E1 PW MP
FOCUS ON PROFIT
Vape Improved choice Product knowledge £26k sales per year 45% POR
£11.7k Additional Profit
to choose from, all with great PORs, plus improved pricing for halves and quarters of spirits and more lines available in
HERE’S HOW IT ADDS UP SALES
confectionery multipacks - all meaning great value for your shoppers and more
PROFIT
Category
Per Week
Per Year
Per Week
Per Year
Coffee
£515
£26,754
£98
£5,110
F’Real
£252
£13,104
£96
£4,992
day after day.
Tango Ice Blast
£233
£12,116
£143
£7,447
And when you add in the growing
Multipack Confec £250
£13,000
£50
£2,600
opportunity to become an expert in the
Halves/Quarters
£200
£10,400
£46
£2,400
Hovis Bread
£254
£13,208
£77
£4,004
Euro-Shopper
£481
£25,000
£144
£7,500
Vape
£500
£26,000
£225
£11,700
Tobacco Club
£5,000 £260,000
£100
£5,200
Total
£7,685 £399,582
£979
£50,953
money through the tills for you. Key footfall drivers play their part too, with improved PORs for retailers joining the Tobacco Club, and improved pricing for Hovis bread, so you can earn more on the lines that keep your shoppers returning
vape market too, it all adds up to a huge £50,000 bonus to your profits!
49
NP2
O
N
*IRI Total Market data, Sugar Confectionery, 52wks to 24/01/2021, Value Sales **IRI Total Market data, Sugar Confectionery, 52wks to 24/01/2021, £ROS, £1 Hanging Bags in over 2,000 stores
N
MO PRO TIO
Two new houmous lines are joining the Discover the Choice range this month.
With the weather getting warmer once again, demand for interesting and veganfriendly picnic food is certain to grow.
Dips
OWN BRAND
Delicious Choice dips multibuy offer of ‘2 for £2’. Also launched this month is Discover The Choice Crackers & Sweet Red Pepper
With this in mind, Discover the Choice is
Houmous Dip, an addition to the already
introducing two fantastic new houmous-
popular Discover The Choice houmous
based snacks and dips this month.
snacking lines.
Discover The Choice Caramelised Onion
Perfect for ‘on the go’ snacking and
Houmous launches mid-March, containing
picnics, the new line comprises delicious
chunks of sweet caramelised onion, which
Italian crackers made with olive oil, and a
replaces Discover The Choice Lemon &
Sweet Red Pepper houmous dip.
Coriander houmous.
HAVE YOUR SAY…
Suitable for vegetarians and Vegans, it is
Suitable for vegetarians and vegans, it will
pricemarked at £1.39.
The product quality and packaging for Discover the Choice is very good. We are introducing more chilled food into the store and the Discover the Choice chilled proposition is really helping us move in the right direction.
be included as part of the Discover The
Caramelised Onion Houmous is a well established and popular flavour in the market, ranking number seven in the top dip flavour profiles, according to the manufacturer.
Arjan Mehr, Londis Bracknell
Product code
Product description
Case size
WSP
RRP
POR
M265685
DTC Caramelised Onion Houmous 160g
6
£4.24
£1.19
41%
M265243
DTC Crackers & Sweet Red Pepper 6
£5.25
£1.39
36.57%
Houmous Dip PM 139 60g
51
Top new products Take a look at our regular round-up of new products available to order now.
52
Product code
Product description
Case size
RRP
M149968
Yellow Tail Cabernet Sauvignon
6x75cl
£7.99
M182202
Cadbury Freddo 5Pk
30x5x18g
£1.00
M191325
Milky Way Crispy Roll
13x5pk
£1.00
M203092
Kit Kat 4 Finger 3pk PM100
20x124.5g
£1.00
M205923
Uncle Bens Wholegrain Rice
6x500g
£2.50
M219103
Royal Dutch Double Filter TPD
10x10s
£4.79
M219107
Royal Dutch Mini TPD
10x20s
£9.95
M227844
Rolo 4 Pack PM100
12x165g
£1.00
M228086
Toffee Crisp 4 Pack PM100
14x124g
£1.00
M255459
Cadbury Boost Multipack PM100
9x136g
£1.00
M262359
Jacks Carrot & Coriander Soup
4x600g
£1.79
M262363
Jacks British Salted Butter
20x250g
£1.70
M262395
Jacks Chicken and Vegetable Soup
4x600g
£1.79
M262539
Jacks Tomato & Basil Soup
4x600g
£1.79
M262615
Jacks Vegetable Soup
4x600g
£1.79
TOP NEW PRODUCTS Product code
Product description
Case size
RRP
M262669
Jacks Melting Middle Sponge Pudding
4x2x135g
£2.49
M262836
Jacks Syrup Sponge Pudding
4x2x110g
£1.99
M263725
Jacks Beansprouts
6x300g
£0.75
M263726
Jacks Mushroom Stir Fry
6x320g
£1.19
M263727
Jacks Veg & Beansprout Stir Fry
6x320g
£1.19
M263728
Jacks Egg Noodles
6x300g
£1.45
M263777
Sterling Dual Leaf TPD
10x20s
£9.20
M264004
Ploom Evo Sepia
10x20s
£4.50
M264005
Ploom Evo Bronze
10x20s
£4.50
M264006
Ploom Evo Purple
10x20s
£4.50
M264007
Ploom Evo Emerald
10x20s
£4.50
M264456
Nordic Mint Can
5x12mg
£6.50
M264458
Nordic Elderflower Can
5x9mg
£6.50
M264535
Monster Ultra Fiesta
12x500ml
£1.49
M264536
Monster Mule Ginger BRW
12x500ml
£1.49
53
Top new products
54
Product code
Product description
Case size
RRP
M264595
Jacks Pepper Stir Fry
6x320g
£1.19
M264665
Aqua Vit Mixed Berry
12x500ml
£0.99
M264729
Aero Dark Milk Peppermint Block
15x90g
£1.39
M264979
Pizza Co Chicken Pops
6x128g
£3.00
M264992
Pizza Co Cajun Onion Rings
6x300g
£3.00
M264993
Pizza Co Big Cheese Pizza
6x588g
£5.00
M264995
Pizza Co Pepperoni Pizza
6x577g
£5.00
M264996
Pizza Co Meat Metropolis
6x590g
£5.00
M264997
Pizza Co Garlic & Dips
8x90g
£1.50
M264998
Pizza Co Garlic Pizzabread
6x230g
£3.00
M265104
Galaxy Ripple 3pack
29x99g
£1.00
M265106
Topic 3 Pack
15x141g
£1.00
M265112
Bounty 3 Pack
12x171g
£1.00
M265113
Cadbury Curly Wurly 5PK
28x107.5g
£1.00
M265115
Frys Turkish Delight 3pk
22x153g
£1.00
TOP NEW PRODUCTS Product code
Product description
Case size
RRP
M265117
Frys Chocolate Cream 3 pack
18x147g
£1.00
M265118
Frys Orange Cream 3 Pack
18x147g
£1.00
M265119
Frys Peppermint Cream 3Pack
18x147g
£1.00
M265122
Twix Fingers 6 pack
13x138g
£1.00
M265125
Jacks Chinese Stir Fry Sauce
12x180g
£1.19
M265126
Jacks Sweett Chilli Stir Fry Sauce
12x180g
£1.19
M265128
Terrys Choc Orange Bar 3pk
16x3x35g
£1.00
M265178
TREK Power Mill Shortbread
16x55g
£2.25
M265182
TREK Power Peanut Butter
16x55g
£2.25
M265432
Topo Chico Mango
12x330ml
£2.20
M265434
Topo Chico Cherry Acia
12x330ml
£2.20
M265435
Topo Chico Lemon Lime
12x330ml
£2.20
M265453
Reign Razzleberry
12x500ml
£1.69
M265493
Magnum Billionaire Tub
8x440ml
£3.99
55
VIEWPOINT: ACS
Make your voice heard
Community
s r e t t a m
Recently, we launched our 2021 Rural Shop
rural convenience stores trade in isolated
Report during a virtual event where we
locations with no other retail or service
celebrated the value of local shops to rural
businesses nearby, for the people living
shoppers and communities across the UK.
in these communities these stores are
As well as virtual “study tour” of rural shops,
absolutely crucial for their day to day lives.
we heard from Lord Gardiner of Kimble, Minister for Rural Affairs who reflected on
Rural retailers have invested over £197m in
the findings of the report and acknowledged
their businesses in the last year, to improve
the fantastic work that rural convenience
their stores and to ensure that they can
retailers have done to sustain their local
continue to provide their shoppers with the
communities over the past year.
essential services that they need such as cash machines and post offices.
So, what does this year’s report tell us? Convenience stores have a unique reach Rural shops have always been a lifeline for
into the lives of the communities that they
their communities but this became more
serve and this is particularly true for those
important during the Covid-19 pandemic,
who operate in more rural locations. I would
particularly for those shoppers who may be
like to add my voice to Lord Gardiner’s in
more isolated or vulnerable.
thanking the thousands of retailers and colleagues working in rural convenience
Convenience retailers adapt their stores
stores for their hard work and dedication
all the time to meet the needs of their
throughout the pandemic and beyond.
communities, but the rate of change hit warp speed as we provided home grocery
The full report is available to download on
deliveries for those who are shielding,
the ACS website at www.acs.org.uk
worked with local suppliers who lost their hospitality trade but had great products to sell in stores, introduced card not present transactions, and worked with volunteers to shop for vulnerable people. The report showed that one in five rural consumers depend on their local shop more now than they did a year ago, and it’s no wonder that more than half of rural shoppers feel that their local shop is important to their community. For thousands of people living in rural communities across the UK, their local convenience store is the only place where they can get access to groceries and services locally. Over half of
James Lowman ACS Chief Executive
57
LET'S CELEBRATE
with our new members and longstanding partners
New stores Londis – Anna Food and Wine Crawley, West Sussex
Londis – Hartley Road Radford, Nottinghamshire
Londis – Bamber Bridge Preston, Lancashire
Londis – Palmarsh Service Station Hythe, Kent
Londis – Sheena White City, London
Londis – Albany Street Camden Town, London
Ruby’s Wellingborough, Northamptonshire
Londis – Virginia Water Surrey
Londis – Islington London
Londis – Next Stop News Leamington Spa, Warwickshire
Londis – Poole Food and Wine Epsom, Surrey
Londis – Wingfield Close Birmingham
Londis – The General Store London N7
Londis – Lowedges Sheffield
Londis – Woolwich Kent
Londis – Penge London
Londis – Langley West Midlands
Londis – Boughton Road Rugby, Warwickshire
Londis – West Street Rochford, Essex
Londis – Foxhill Store Nottingham
Londis – TW7 Supermarket Isleworth, Middlesex
Londis – Silvertown London
Londis – Greet Birmingham
Londis – Saviletown Service Station Dewsbury, West Yorkshire
Londis – St James Church Paisley, Lanarkshire
Londis – Spa Road Service Station Melksham, Wiltshire
Londis – Union Street Aberdeen
Londis – Yateley Hampshire
Londis – Kent Supermarket Bexleyheath, Kent
Londis – Martin Service Station Norwich, Norfolk
Londis – Balgores Lane Romford, Essex
Londis – Woodborough Nottinghamshire
Londis – Purley Surrey
Londis – Paxcroft Stores Trowbridge, Wiltshire
Londis – Magdalen Road Exeter
Londis – Terry & Kent Newsagents Hythe, Kent
Londis – Windle RSS Food & Fuel Shop St Helens, Merseyside
Londis – Siop Gwalia Felindre, Carmarthenshire
Londis – Thurston Suffolk
Londis – Meadow Lane Stores & PO Coalville, Leicestershire
Londis – Regents Park Southampton
Londis – Newtoll Wisbech, Cambridgeshire
Londis – Lincoln Lincolnshire
Londis – Thorney Toll Wisbech, Cambridgeshire
Londis – Krish’s Stores Darlington, County Durham
Londis – Barrhead Glasgow
Londis – South Park News Maidstone, Kent
Londis – Somerford Road Christchurch, Dorset
Londis – Gordon Hill Enfield, Middlesex
58
Many happy returns to all those celebrating their time with us. More than just a brand, Londis is a family of like-minded convenience retailers whose focus is to provide a much-needed service to their local community
5
LONDIS BIRTHDAYS
Londis birthdays YEARS
5
YEARS
1
2
3
4
5
6
Fairway Mini Mart Bristol
7
10
YEARS
8
9
10
11
12
10
YEAR
S
15
YEARS
10 year award Harry Sangha Far forest stores
13
14
15
16
20 YEARS
17
18
19
20
10
21
YEARS 22
Londis Oban Filling
23
Station
Londis – J&T Foods London Three Ways Petrol Station Wickford, Essex Barns Green Village Store Horsham, West Sussex Cardiff Road Service Station Barry, South Glamorgan Sandhus Off Licence Brean, Somerset Fairway Mini Mart Bristol Gravelly Park Service Station Birmingham Oban Filling Station Oban, Argyll Forest Stores Londis Kidderminster, Worcestershire Londis – Feltham Middlesex Priya Enterprises Newcastle upon Tyne, Tyne and Wear Londis – Harrow Road London Londis – Mitcham Road London Londis – Harrow Middlesex Londis – Alcester Road Service Station Flyford Flavell, Worcestershire GSAI Group York, North Yorkshire AK Enterprise Canterbury, Kent Byfords Food Hall Leigh-on-Sea, Essex Peverills Uxbridge, Middlesex Londis – Rossendale Rossendale, Lancashire Londis – Denby Dale Huddersfield, West Yorkshire Hillsnews Londis Middleton St George, County Durham Londis – Sutton Surrey
59
alcohol, meet sparkling r.* water.
M265434
M265435
new
M265432
a perfect contradiction. please drink responsibly *including sugar, acid, natural flavours, acidity regulator and flavour enhancers. ©2021 the coca-cola company