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21 SEPTEMBER 2026 ISSUE 510
A SPA BUSINESS PUBLICATION
Yuki Kiyono joins Hyatt's top team
CLICK TO READ
Yuki Kiyono has joined Hyatt Hotels Corporation as corporate vice president of brand effectiveness, luxury, following 13 years with Aman. “After 13 extraordinary years with Aman, a new and exciting chapter is now beginning,” she said. Working under the leadership of Tamara Lohan, Hyatt’s global brand leader – luxury, Kiyono will support wellbeing is brought to life across its luxury brands and guest experiences.
AMAN
the group’s strategic focus how on ■ Yuki Kiyono will support Hyatt's strategic focus on wellbeing
Lohan co-founded luxury hotel platform Mr & Mrs Smith and joined
Kiyono will also work to strengthen
Hyatt’s luxury portfolio includes
Hyatt following its acquisition of
the brands and shape their vision,
Park Hyatt, Alila, Miraval, Impression
the business in 2023. She now
connecting brand strategy with
by Secrets and The Unbound
leads the group’s global luxury
development, operations, residences,
Collection by Hyatt. Miraval
brand strategy, with responsibility
guest experience and commercial
opened its first resort outside
for differentiating its brands and
performance. Her appointment
the US, Miraval The Red Sea in
strengthening consistency and guest
signals a distinct luxury strategy for
Saudi Arabia, in June 2026.
experience across the portfolio.
Hyatt’s wider wellbeing offering.
MORE >>> hhttp://lei.sr/9z8U5_B
The first iteration will debut in Indianapolis, US
p04
NERVOUS SYSTEM
BRIANNA MARIE CROKE
Hilton creates Signia Restore wellness concept
REENA SHETH
HILTON
NEW CONCEPT
EVENT
Spas should be offering more than just indulgence
Industry shifts identified at Wellness Tourism Summit
Reena Sheth focuses on nervous system services
Judy Chapman reports from the event
p08
p17
spa business people Thomas Heatherwick to make the case for healthier buildings at Global Wellness Summit
D
esigner Thomas
The designer has become an
Heatherwick will take to
increasingly vocal critic of what he
the stage at this year’s
describes as boring and soulless
Global Wellness Summit (GWS) to
architecture through Humanise,
explore the relationship between
a 10-year campaign launched in
the built environment and
2023 to put human emotion back
human health and wellbeing.
at the heart of building design.
Heatherwick, founder and design
The campaign draws on research into the neurological and
has been confirmed as a keynote
physiological effects of the built
speaker at the 20th anniversary
environment, including studies
ELENA HEATHERWICK
director of Heatherwick Studio,
event, which takes place at Angsana Laguna Phuket in Thailand from 10 – 13 November 2026. His appearance will bring
debate, with Heatherwick arguing
Let’s create buildings that are radically more human
that the design of cities should be
Thomas Heatherwick
architecture, urban design and placemaking into the wellness
recognised as a public health issue.
suggesting visually monotonous surroundings can increase stress responses. Heatherwick Studio says the aim is to create places that are more joyful, engaging and human. Heatherwick has previously predicted that neuroscience will increasingly influence real estate and architecture. MORE >>> http://lei.sr/G7Z9j_B
Mikkel Aaland speaks at Scottish sauna festival Soul Gathering
CHRIS MICHEL
T
he second edition of a
of three sauna locations in the
Scottish sauna and wellbeing
Edinburgh area, founded by sauna
festival called Soul Gathering
master and enthusiast Kirsty Carver.
welcomed photographer, author
Aaland discussed his work
and Sauna Aid charity co-founder
during a fireside conversation at
Mikkel Aaland for a reflective talk on
the festival. He is an award-winning
nearly five decades of documenting
photographer, author of Sweat and
global bathing traditions.
Naked Sweat and a founding member
Soul Gathering, a one-day annual
Sweat is beautiful Mikkel Aaland
2
www.spabusiness.com
of the Norwegian Sauna Association.
sauna bathing event, took place
He is also the co-founder of Sauna
on 12 September at the cultural,
Aid – the multi-country initiative
community-focused hub called The
bringing mobile sauna facilities
Pitt on the Granton Promenade in
and services to people facing
Edinburgh. The festival was organised
natural and man-made disasters.
by Soul Water Sauna, a network
MORE >>> http://lei.sr/5m6h3_B
©Cybertrek Ltd 2026 Spa Business Issue 510
Live news:
www.spabusiness.com
CONTENTS ISSUE 510 04
Signia Restore
05
Fivelements
Hilton announces a new integrated wellness concept called Signia Restore
GOCO Hospitality outlines the plans for new Fivelements properties
FLATLIGHT
SPA BUSINESS INSIGHTS
Reetta Ranta to host Sisu retreat at Red Bird House
R
ed Bird House, the wellness retreat destination in Bethel, New York, US, will
08
Reena Sheth
10
Thermal feast
14
Fire and ice
17
Wellness Tourism
21
Supplier news
host a retreat between 11-13 December for
an intimate group of women called Stillness and Sisu: A Finnish-Inspired Women’s Retreat. The different experiences will focus on the Finnish concept of Sisu, which has no direct translation in English but refers to “a quiet and unshakeable courage that carries you through difficulty.” Red Bird House co-founders and co-owners Sallie Fraenkel and Wendy Bosalavage discovered the concept firsthand earlier this year on a visit to Finland. They invited Finnish storyteller, media executive and coach Reetta Ranta to co-facilitate this retreat in the Catskills forest location, which offers a winter landscape and natural surroundings that lend themselves to Finnish wellness traditions of stillness, contrast and restoration – and Sisu. This will be Ranta’s first retreat in the US, where she will lead the group in fireside storytelling, drumming and forest rituals. She lives in Fiskars, Finland’s wellknown artists’ village. In 2025 she published a book called Sacred Trees, which is about stories, rituals and mythological wisdom related to Finnish trees.
MORE >>> http://lei.sr/9e9M4_B
Spa Business Issue 510 ©Cybertrek Ltd 2026
Spas need to invest in nervous system regulation services, says consultant Reena Sheth
MY TAKE
Fine dining and banya bathhouse Sonara prepares to launch in London, UK
A geothermal bathing destination spa Reykjaböð Hot Springs opens in Iceland
Judy Chapman reports on EVENT industry trends in Australia from REPORT the Wellness Tourism Summit
The latest in products and innovation from Gaia Skincare, Myrtha Wellness, 111Skin, Zenoti and Saskia Spa
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3
spa business news NEW CONCEPT
Hilton's Signia brand introduces wellness concept Signia Restore Hilton’s Signia brand will debut an
Cantera Resort and Spa in San
integrated fitness and wellness
Antonio, Texas, US, and Signia
concept called Signia Restore
by Hilton Amman in Jordan.
at Signia Hilton Indianapolis,
Signia Restore has been created
US, which is accepting
to “reimagine the role of wellness
reservations for January 2027.
during travel,” according to Hilton. Fitness, recovery and wellness
introduced to the Hilton portfolio
technologies are combined in an
in 2019, targets business and
integrated experience rather than
leisure travellers and was originally
offering separate fitness or spa
described as a design-forward
amenities. The aim is to provide a
meetings- and events-focused
collection of technologies to reduce
brand offering premium wellness
stress, boost energy and accelerate
experiences. The properties are
recovery while travelling. The space
located in what Hilton calls gateway
is organised around recovery,
cities and resort destinations,
fitness and retail experiences.
such as Signia by Hilton La
MORE >>> http://lei.sr/3x8W4_B
■ Robotic massage will be on offer
HILTON
The Signia brand, which was
We see wellness as an increasingly important part of how guests want to travel Amanda Al-Masri, VP of wellness for Hilton
DEVELOPMENT
A new premium wellness experience has opened at the Kaipātiki Hot BELGRAVIA LEISURE
Springs in the Auckland town of Parakai, New Zealand, as part of a wider programme of renewal at the geothermal facility.
■ Kaipātiki Ora is an adults-only wellness experience
The development of the Kaipātiki
Kaipātiki Hot Springs is a place for whānau, wellbeing and connection Zubran Nabi, Belgravia Leisure
4
www.spabusiness.com
Ora is the result of a partnership
year, following the end of a previous
between the operator, Belgravia
long-term lease that ended in
Leisure; the kaitiaki (community
December 2025. The new adults-
stewards) and owners of the hot
only Kaipātiki Ora area has been
springs, Te Poari o Kaipātiki ki
designed to sit alongside the wider
Kaipara; as well as the venue’s team.
recreational hot pools experience
Belgravia joined the management
for families, rather than replacing it.
team for the site at the start of this
MORE >>> http://lei.sr/s7k2j_B
©Cybertrek Ltd 2026 Spa Business Issue 510
JAY FARNWORTH, BRAND AND CHANNEL DESIGN STUDIO
Geothermal wellness facility opens at Kaipātiki Hot Springs
Live news:
www.spabusiness.com
insider
PROGRAMMING
MEET THE TEAM
Equinox Hotels offers hypnotherapy The Spa by Equinox Hotel Hudson
True wellness isn't only physical
by a cognitive wellness coach, hypnotherapist and psycho-spiritual
ANITA HODOSI
Yards in New York, US, has introduced hypnotherapy sessions
For email use: fullname@ leisuremedia.com Editorial director
Liz Terry
Anita Hodosi
+44 (0)1462 431385
coach called Anita Hodosi. The 90-minute session is called
Spa Business editor
Hypnotherapy for High Performers.
Katie Barnes
The US$350 (€301, £264) experience
Spa Business: “What makes this work
is designed to help the participant
at The Spa by Equinox Hotels special
reset their nervous system and
is that it meets people where they
release mental overload. This
already are – investing in their bodies
is achieved through guided
– and invites them to bring that
subconscious work, deep meditation
same intention to their inner world.”
and reframing. Hodosi told
MORE >>> http://lei.sr/d6W8u_B
+44 (0)1462 471925
Publisher
Astrid Ros +44 (0)1462 471911
Head of news
Helen Andrews +44 (0)1462 431385
EXPANSION Head of digital
GOCO reveals rollout plans for Fivelements
Tim Nash
+44 (0)1462 471917
■ Fivelements Samui will open in early 2027
Fivelements in Bali, has revealed plans for new properties around the
We want to create destinations that inspire healthier ways of living
healing sanctuary’s philosophy and form part of its new global wellness hospitality brand. Fivelements’ expansion is
GOCO HOSPITALITY
world that will share the Balinese
supported by GOCO’s investment
Ingo Schweder, GOCO founder
partnership with Fullerton Fund Management, a wholly owned subsidiary of Singapore’s sovereign
GOCO’s ambition for the
GOCO HOSPITALITY
GOCO Hospitality, which owns
Head of design
Ed Gallagher +44 (0)1462 431385
Spa Business insider is published fortnightly by The Leisure Media Company Ltd, PO Box 424, Hitchin, SG5 9GF, UK. The views expressed in this publication are those of the author and do not necessarily represent those of the publisher The Leisure Media Company Ltd. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recorded or otherwise, without the prior permission of the copyright holder, Cybertrek Ltd. Printed by Preview Cromatic Ltd. Distributed by Royal Mail Group Ltd and Whistl Ltd in the UK and Total Mail Ltd globally.
wealth fund. Established in
Fivelements brand is to create
2023, the partnership focuses
a connected global ecosystem
©Cybertrek Ltd 2026.
on accelerating investment in
where hospitality can support
wellness real estate and longevity
healthier choices.
hospitality around the world.
MORE >>> http://lei.sr/m4Q7K_B
ISSN: Print: 1753-3430 Digital: 2397-2408 Subscribe to Spa Business and Spa Business insider at to www.leisuresubs.com, email: subs@leisuremedia.com or call +44 1462 471930.
Spa Business Issue 510 ©Cybertrek Ltd 2026
22 OCTOBER 2026
Queen Elizabeth II Conference Centre, London
GLOBA L EVENT
Fitness, health, wellness Excitement is building for the new all-keynote HCM Summit 2026 from Spa Business magazine and HCM magazine. The event will bring together a powerful lineup of speakers to share insights and experience, with a focus on business success and innovation. You’ll go away inspired and informed, with ideas to implement in your professional life, as well as valuable contacts and access to best practice to drive your success as we head into 2027.
Liz Terry HCM editor and CEO of Leisure Media
In addition to the summit talks, a carefully curated exhibition will showcase the latest innovations, while summit networking events, including the After Party, hosted by Les Mills, will give the opportunity to make new contacts and do business. All this, along with product sampling, book signings and activations make the summit a powerful and useful event for the sector.
Platinum Partner
Gold Partner
Innovation Partner
Silver Partner
Bronze Partner
MEET THE SPEAKERS Chair Humphrey Cobbold
Alex Perry
Sondre Gravir
Chair, PureGym
CEO, Nuffield Health
CEO, SATS
Oliver Patrick
Anna Milani
Jonathan Fisher
CEO, Pillar Wellbeing
CEO, Brain & Fitness
CEO, Tribute Brands
Marc Diaper
John Oxley
Duncan Jefford
CEO, Fitness First UK
CEO, Life Leisure
MD, Everyone Active
Steffen Gausselmann
Dr Hussain Al-Zubaidi
Gaëtan De Smet
Harry Aikines-Aryeetey
Senior Manager, Strategy, Risk and Transactions, Deloitte GmbH
Lifestyle and TV doctor
MD, Jims
GB sprinter, TV personality and You+ ambassador
CONTACT JAN WILLIAMS TO EXPLORE PARTNERSHIPS E: janwilliams@leisuremedia.com T: +44 (0)1462 471909
Book your tickets at www.HCMsummit.live/register
spa business opinion
MY TAKE
Technology can enhance recovery, but it can't replace the power of skilled hands and therapist presence REENA SHETH
Reena Sheth, founder and chief wellness strategist, Gaiia
Beyond indulgence Reena Sheth explores how spas are the new hubs for nervous system hacking
F
or decades, spas were designed
state of chronic sympathetic activation. The
as spaces of escape. Today,
consequences are increasingly visible: disrupted
they are being redefined as
sleep, emotional volatility, inflammation, fatigue,
spaces of regulation.
hormonal imbalance, and burnout. This is where
Modern life has placed the human nervous
the role of the spa is beginning to evolve.
system under sustained load. Constant digital
Forward-thinking operators are moving
exposure, performance pressure, irregular
beyond aesthetic treatments and into autonomic
sleep and metabolic stress have created a
recalibration. Infrared therapy, contrast SHA
hydrotherapy, breathwork, neuro-sensory sound immersion and circadian lighting are no longer fringe additions. They are interventions designed to shift the body from survival physiology into parasympathetic repair.
Restorative programming Clinics such as Lanserhof and SHA Wellness Clinic have demonstrated that structured recovery environments can influence inflammation, sleep quality, metabolic resilience and stress markers. Their programmes combine diagnostics, nutrition therapy, hydrothermal circuits and recovery protocols to address the ■ SHA Wellness Clinic's
programmes offer holistic 8 www.spabusiness.com nervous system protocools
nervous system as the foundation of health. ©Cybertrek Ltd 2026 Spa Business Issue 510
SHUTTERSTOCK_SVITLANA HULKO
Live intentional news: www.spabusiness.com ■ Slow, human touch activates specific neural pathways
Even hospitality brands are beginning to respond. Six Senses has introduced integrated sleep programmes, longevity diagnostics and recovery-focused spa environments across
Modern life has placed the human nervous system under sustained load
several properties. The shift is subtle but important: the spa is no longer positioned purely
The spas that will stand apart will be those
as indulgence, but as physiological restoration.
that understand this balance. Technology can enhance recovery, but it can't replace the power
Manual versus machine At the same time, another shift is emerging. As wellness becomes increasingly devicedriven – with wearables, AI diagnostics,
of skilled hands and therapist presence. Spas that remain in the “pampering” category will gradually commoditise. Spas that design environments specifically for
red-light panels, cryotherapy chambers and
nervous system recovery, combining intelligent
compression technologies – the industry
technology with deeply skilled human touch,
risks drifting towards mechanical recovery.
will become something far more valuable:
Yet the nervous system does not regulate through technology alone. Slow, intentional
essential recovery infrastructure for modern life. In an increasingly automated, device-
human touch activates neural pathways
led wellness world, the next premium
associated with safety and emotional regulation.
will be intentional human touch.
Therapeutic bodywork stimulates C-tactile afferent fibres, influences vagal tone and reduces cortisol levels – mechanisms that remain difficult to replicate through devices alone. Spa Business Issue 510 ©Cybertrek Ltd 2026
Spas that invest in therapist presence, slower rituals and deep manual skill will stand apart. High-tech may attract attention, but high-touch will restore regulation. ● www.spabusiness.com
9
spa business insights
Feast for the senses
A
new model of social wellness is coming to London later this year, with Sonara integrating dining, thermal bathing, wellness treatments and socialising into a single extended experience. Describing itself as London’s first ‘Fine Bathing and Dining Club’, Sonara will open on King’s Road in Chelsea with a concept that makes food and social connection integral to the bathing journey, rather than ancillary services added to a spa or bathhouse. After changing into swimwear and robes, guests will be allocated a table in Sonara’s 80-cover dining room, which will remain their base throughout the visit. They will then move between their table, thermal experiences, treatments and relaxation areas – eating light dishes between
A 1,500sq m bathing and dining club called Sonara will open later this year in London bathing cycles or settling down for longer meals before returning to the bathhouse.
Guest journey The aim is to create an uninterrupted, multi-hour wellness experience in which eating, bathing, resting and socialising become part of the same ritual. The thermal journey will centre on a 30-person oaklined banya chamber, where traditional whisk-steaming rituals known as parenie will be carried out using handcrafted veniki made from birch, oak or fir.
The facilities will occupy two floors at the mixed use development One Twenty King’s Road
10
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©Cybertrek Ltd 2026 Spa Business Issue 510
A 30-person oaklined banya chamber will sit at the heart of the bathhouse
The veniki are swept and pressed rhythmically against the body during the heat ritual, with each cycle followed by cold contrast experiences and periods of rest. Other facilities will include a snow room, red salt grotto, hammam, cold plunge, shower buckets, flotation room and hyperbaric oxygen chamber, with further experiences due to be revealed ahead of opening. Four private suites of around 90sq m each will take the integrated model a stage further. Accommodating up to 10 people, Spa Business Issue 510 ©Cybertrek Ltd 2026
www.spabusiness.com
11
ALL CREDITS SONARA
The 80-cover restaurant will serve European cuisine throughout the bathing experience
spa business insights
Sonara will operate as both a membership club and a destination for day guests
each will have its own banya chamber, cold plunge, dining area and relaxation space, enabling groups to experience an entire bathing and dining journey privately.
Fine dining
12
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©Cybertrek Ltd 2026 Spa Business Issue 510
ALL CREDITS SONARA
The 80-cover restaurant will serve European cuisine, with dishes designed around different stages of the bathing experience. Guests will dine in their robes, allowing them to return repeatedly to the thermal areas without formally ending either the dining or wellness element of the visit. Sonara will operate as both a membership club and a destination for day guests. The 1,500sq m club will occupy two floors at One Twenty King’s Road, the 7,800sq m redevelopment of the former King’s Walk shopping centre by Crosstree Real Estate, designed by Squire and Partners. ●
organized by
patron partner
spa business insights
Fire and Ice Reykjaböð Hot Springs is now open in Iceland, with a geothermal lagoon and premium adults-only bathhouse experience
A
n 8,000sq m geothermal destination spa, Reykjaböð Hot Springs, has opened at the base of the Valley in Hveragerði in Iceland, a 40 minute drive from Reykjavik. Three companies own an equal share in the development company Reykjaböð ehf, which was established to construct the bathhouse, lagoon and own the real estate. Those are Hveraberg, a tourism-focused development and investment company that also owns the nearby Greenhouse Hotel; an investment company called Dionysus; and tour operator Icelandia. These three companies also own a separate operating company, Reykjaböð Hot Springs ehf, which has been set up to manage the property. International spa and wellness consultant Katherine Connolly worked on the project
with architects Reykjavik Arkitektar, interior designer Hálfdán Pedersen and lighting designer Þórður Orri Pétursson. Connolly told Spa Business, “Together, the owners bring development experience, investment capability and a genuine understanding of Icelandic tourism. That combination has been important in creating something intended to become a lasting part of the region, rather than simply another visitor attraction.”
The guest journey She also said that Reykjaböð’s bathhouse is the first concept of its kind in Iceland. “It gives the development a very different dimension, taking the experience beyond the geothermal lagoon and into a more layered journey through heat, cold, water and rest.”
KATHERINE CONNOLLY
The geothermal heat, cold air, stone, mist, snow and open space became the language 12consultant www.spabusiness.com Spa Katherine Connolly worked on the project
©Cybertrek Ltd 2026 Spa Business Issue 510
There is a large geothermal lagoon
REYKJABÖÐ
There is no sense in having to complete a prescribed circuit
REYKJABÖÐ
Quia verit vel mostrum ullenim fugiam ipsunt ad mo nemquia vitatempelit qui am
TechnoAlpin Indoor supplied the snowroom Spa Business Issue 510 ©Cybertrek Ltd 2026
www.spabusiness.com
13
REYKJABÖÐ
16
Reykjaböð combines a large geothermal lagoon with a smaller, “more elevated” indoor bathhouse experience. The facilities include the lagoon, a natural herbal pool and a float pool where guests can wear a head flotation support that provides a zero-gravity feel by Flothetta Cap. There is also a steamroom, infusion sauna, event sauna, experience showers by Aquaform, cold plunge, snowroom by TechnoAlpin Indoor, Kneipp pool, fire-pit relaxation area, and changing and shower facilities. Klafs supplied the sauna and steam facilities. There are three treatment rooms, including a couples’ room for massages, though the offering doesn’t revolve around spa treatments. Reykjaböð also features a restaurant, where seasonal dishes and drinks inspired by Icelandic ingredients are served. To protect the quality of the guest experience, the geothermal lagoon welcomes
www.spabusiness.com
a larger number of visitors and provides a more social experience in comparison to the bathhouse – where capacity is limited – allowing guests to move at their own pace. Children over the age of 10 can visit the hot springs but the bathhouse is only accessible to over-18s. The price of a day pass to the facility starts from ISK 7,900 (US$62, €53, £46).
The vision Connolly described the vision for the destination, “The lagoon and bathhouse have very different emotional qualities. The lagoon opens the guest outwards
Three Icelandic tourismfocused companies own the destination spa
©Cybertrek Ltd 2026 Spa Business Issue 510
The bathhouse contains treatment rooms and other thermal experiences
towards the landscape, the weather and the enormous Icelandic sky. The bathhouse draws them inward, into a quieter and more intimate journey through temperature, scent, sound and ritual. “From the beginning, I did not want Reykjaböð to feel like a collection of facilities. I wanted every experience to lead naturally into the next. Guests might move from geothermal warmth into steam, from steam Spa Business Issue 510 ©Cybertrek Ltd 2026
REYKJABÖÐ
The lagoon and bathhouse have very different emotional qualities into snow or cold water and then return to warmth and rest. Some will choose a more intense contrast journey. There is no sense in having to complete a prescribed circuit. That freedom matters. The experience should invite people in, not challenge TAP OR SCAN them to prove something. “Most importantly, the concept has remained deeply rooted in Iceland.” ● http://lei.sr/K2L7k
www.spabusiness.com
17
spa business opinion
EVENT REPORT
RICHARD LUDBROOK/ LUDBROOK AGENCY
The next evolution of wellness may be about creating space for people to reconnect with themselves Judy Chapman, industry author and consultant
Deep transformation Judy Chapman finds Australian wellness is adopting a 'less is more' approach
W
ellness travel is entering a
A consistent theme emerged: the future of
new phase, according to
wellness may not be about doing more, but
speakers at the recent Wellness
about going deeper — and, in many cases,
Tourism Summit in Byron
simplifying. More than 100 wellness and travel
Bay, Australia. Guests are no longer satisfied
professionals attended the event, which was
with surface-level relaxation; increasingly,
opened by founder Katherine Droga of wellness
they want meaningful outcomes, deeper
travel platform Well Traveller. “Wellness is what
experiences and a stronger connection, both
we do, wellbeing is how we want to be, and
with themselves and the natural world.
wellness travel connects the two,” she said, highlighting Australia’s growing position as one TANYA HAZLEWOOD
■ The summit is an industry networking event
of the world’s leading wellness economies.
Informed consumers Melanie James, GM of Gwinganna Lifestyle Retreat, told delegates that guests are increasingly willing to undertake "deep, deep work" – including somatic recovery, trauma-informed approaches and meaningful transformation – rather than simply seeking a restorative escape. The modern traveller, she suggested, is also highly articulate about their own needs. That shift is changing how people search for retreats. Janine Cottle, founder of destinations
18 12
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©Cybertrek Ltd 2026 Spa Business Issue 510
www.spabusiness.com
■ L-R Katherine Droga, Melanie James and Janine Cottle shared their thoughts
TANYA HAZLEWOOD
Live news:
Escape Haven and Mana in Bali, said guests increasingly search by outcome rather than modality, looking for "sleep" or "burnout recovery" rather than "yoga retreat". Consumers are buying the feeling and the outcome, not necessarily the activity.
Feeling more The idea of stripping back rather than adding
Melanie James, GM of Gwinganna Lifestyle Retreat, told delegates guests are increasingly willing to undertake "deep, deep work" we move, eat, sleep and begin our mornings. The business of wellness travel is changing too,
more also ran through the summit. On a
with retreat operators reporting more last-minute
nature-as-medicine panel, Tim Jack Adams,
bookings and responding with greater flexibility,
founder of employee wellbeing consultancy
inclusions and payment options. For me, this was
Green X7, suggested wellness is about removing
one of the Summit's biggest takeaways: less may
infrastructure to allow guests to feel more.
be more. Rather than adding more technology, the
Paul Tribe, founder of leadership business Tribe
next evolution of wellness may be about creating
Journeys, described time in nature as a "gentle
space for people to reconnect with themselves –
catharsis," arguing that landscapes, oceans and
without prescribing what that journey looks like.
silence offer something no facility can replicate.
Perhaps this is where Australia has
Brain health expert Ellice De Giovanni, founder of
something important to contribute to the
brain training methodology Eligned, challenged our
global wellness conversation: a reminder
reliance on wearables and data, reminding us that
that some of the most powerful experiences
we already have a sophisticated internal feedback
don't need to be complicated. Sometimes
system. "Our bodies are our best GPS," she said,
they simply require nature, space, time
encouraging a return to the fundamentals of how
and the opportunity to reconnect. ●
Spa Business Issue 510 ©Cybertrek Ltd 2026
www.spabusiness.com
19
SUPPLIER NEWS
For the latest supplier news and company information, visit
spa-kit.net
Suppliers tell Spa Business insider about their latest product, design and technology launches
GAIA SKINCARE
Gaia Skincare creates Gaia Lymphatic Sculpt treatment using wooden tools
G
aia Skincare has created
tools, which are used to help
a new results-driven
reduce feelings of fluid retention
body treatment called
and heaviness during rhythmic and
Gaia Lymphatic Sculpt, which
sculpting movements. The tools are
combines lymphatic drainage
also said to support circulation and
techniques with the use of
improve the appearance of skin tone.
expertly crafted wooden tools.
GAIA SKINCARE
■ The treatment incorporates four specialist tools: a body brush and roller, lymphatic cups and shaping tools
■ Diane Nettleton
The therapy has been developed
Described by the company as
as either a 60-minute treatment
has always been at the heart of
a deeply nurturing treatment, the
(costing £140) or an extended
everything we do. We wanted to
therapy is designed to support the
90-minute experience (costing
create a treatment that delivers
body’s natural detoxification process
£160). The 90-minute version
exceptional, visible results while
and help guests feel lighter, more
includes an additional facial
remaining true to our philosophy
energised and deeply restored.
drainage ritual to define facial
of nurturing both body and mind.”
The treatment incorporates four
contours and reduce puffiness.
specialist tools: a body brush and
Diane Nettleton, founder of Gaia
roller, lymphatic cups and shaping
Skincare, said: “At Gaia, wellbeing
Spa Business Issue 510 ©Cybertrek Ltd 2026
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21
Scale with yoga Elevate your offering with a high-impact wellness solution.
22
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Ltd 2026 Scan here to©Cybertrek learn more
Spa Business Issue 510
SUPPLIER NEWS 111Skin launches resurfacing facial solution Precision Peel
1
11Skin has launched a chemical
dehydration. It removes these cells so
peel solution called Precision
that other healthier cells can increase.
Peel that resurfaces the skin.
The formula’s hero ingredient is
The rinse-off formula is designed
milk thistle extract, combined with
to smooth skin texture, even tone
three acids – mandelic, salicylic and
and create a brighter complexion
lactobionic. Other ingredients include
while remaining gentle on the skin.
papain, which is an exfoliant, and
The solution is said to target
glutathione for antioxidant benefits.
maturing skin cells that lead to
The Precision Peel is used in
wrinkles, fine lines, dryness, and
the brand's facial treatment called the Glass Facial, developed by its founder – plastic and reconstructive 111SKIN
surgeon Dr Yannis Alexandrides while working at his Harley Street clinic in London, UK.
■ The rinse-off formula is said
Alexandrides said, “I formulated
to target maturing skin cells
111SKIN
the Precision Peel with the
MORE ON spa-kit.net
knowledge of having successfully ■ Dr Yannis Alexandrides
MYRTHA WELLNESS
MYRTHA WELLNESS
Myrtha Wellness develops durable sauna
A
http://lei.sr/3z7Z7
treated hundreds of patients.”
quatic engineering company Myrtha Wellness has developed a modular stainless steel
sauna structure, called Myrtha Stainless Steel Sauna, to increase the lifecycle of the
■ Stefano Cattaneo
thermal facility compared to traditional wooden saunas that often require complete replacement. Myrtha Wellness is providing a 25-year warranty for the steel structure, which can be adapted for various
■ The structure is covered by a 25-year guarantee
sauna categories. These include Finnish saunas, bio saunas, event saunas and outdoor saunas. The interior timber finishes can be renewed or replaced, without modifying the structural frame, which the company describes as a low-cost solution that reduces maintenance and refurbishment costs.
Spa Business Issue 510 ©Cybertrek Ltd 2026
Stefano Cattaneo, global director of Myrtha Wellness, said: “This is not simply a new sauna; it’s a completely new construction concept.” MORE ON spa-kit.net http://lei.sr/w9M2a
www.spabusiness.com
23
SUPPLIER NEWS Reception technology PavilionFlow joins Zenoti's platform
Z
enoti, an AI-powered cloud software platform for the wellness industry, has integrated salon technology created by nail salon
operator Townhouse into its software ecosystem. Townhouse’s PavilionFlow technology is designed T OWNHOUSE/ PAVILIONFLOW
to reduce the need for a traditional salon front desk team at multi-site and franchise operations. It uses self-service kiosks at the entrance of salons to allow returning guests to check in and walk-in customers to find and book appointments. Mobile tablets using the PavilionFlow system also enable check-outs, payments and rebookings to take place
■ PavilionFlow was built to speed up the guest journey
from the seat post-treatment, with the spa practitioner who delivered the treatment – rather than needing
Townhouse originally built PavilionFlow while
to return to reception to book in with separate staff.
scaling its own portfolio of salons. Traditional front-
PavilionFlow now connects directly to an
of-house models required high fixed costs at each
operator’s existing Zenoti account. Customer data
location, but queues, missed walk-ins and inconsistent
remains within the Zenoti platform, eliminating
rebooking processes resulted in lost revenue.
the need for system migration, parallel customer databases, or extensive technology replacement.
MORE ON spa-kit.net http://lei.sr/Y9f4B
Saskia Spa introduces Pink Lotus Shimmering Massage Cream
S
pa brand Saskia Spa has
The cream was developed to
created a product designed
offer therapists a way to offer a
to be the finishing step in
premium finish without adding
existing treatment protocols and drive
more steps to existing protocols,
retail. The Pink Lotus Shimmering
extending treatment time or creating
Massage Cream comes in a 1000ml
the need for further training. The
professional back-of-house size and
product is to be used in place of a
a 250ml bottle for retail purposes.
standard finishing lotion or oil in the final minutes of a massage. The formula absorbs quickly and leaves a light shimmer
SASKIA SPA
on the skin, without glitter. The shimmer is derived from SASKIA SPA
minerals titanium dioxide and iron oxide, rather than plastic. ■ Mariam Georges,
founder of Saskia Spa
24
www.spabusiness.com
MORE ON spa-kit.net
http://lei.sr/2b5p9
■ Pink Lotus Shimmering Massage
Cream can replace finishing lotion ©Cybertrek Ltd 2026 Spa Business Issue 510
bbspa_Group
We Think
Develop
Design
Deliver
info@bbspagroup.com
bbspagroup.com
Manage YOUR SPA
A long-standing expertise and a tailored approach drive and shape the design, efficiency and profitability of each Wellness&SPA project to which we commit.
sponsored
Lip service he demand for non-invasive aesthetic alternatives is reshaping the professional skincare market. Consumers want visible, clinically-proven results without needles or lengthy recovery periods. At the same time, a growing focus on skin longevity has shifted attention from wrinkle correction towards preserving the skin’s structure, resilience and long-term health. For spas, this presents an opportunity to offer advanced treatments that combine immediate visible improvements with ongoing skin benefits. This demand has inspired G.M. Collin to develop its Hyaluronic Filler Collection – a range that uses hyaluronic acid to plump, firm and hydrate the skin while supporting its natural structure over time.
G.M. COLLIN
T
G.M. Collin is meeting consumer demand for non-invasive skin rejuvenation with the launch of its new Lip Plumping Oil
“Today’s consumers want skin that appears firmer, fuller and more resilient over time” Myriam Sayer, vice president, marketing and operations, G.M. Collin
G.M. COLLIN
The products help reduce the appearance of fine lines and wrinkles, intensely hydrate, improve skin texture, minimise the appearance of enlarged pores and enhance skin suppleness for a smoother, softer and more youthful-looking complexion. “Today’s consumers are looking for more than wrinkle correction,” says Myriam Sayer, VP marketing and operations at G.M. Collin. “They want skin that appears firmer, fuller, healthier and more resilient. Our objective was to develop high-performance skincare inspired by the visible benefits of aesthetic procedures while remaining non-invasive.” By delivering immediate visible improvements, the collection gives therapists results-driven solutions aligning with consumer expectations.
The latest innovation
The new Lip Plumping Oil from G.M. Collin
66 SPABUSINESS.COM issue 2 2026 26
The newest addition, Lip Plumping Oil, extends the ‘Lift and Plump’ philosophy of the Hyaluronic Filler Collection to one of the face’s most delicate areas. Lips naturally lose volume, definition, hydration and elasticity as we age. Unlike the surrounding skin, they’re exceptionally thin, produce no natural oils and are continually exposed to environmental stressors, making them particularly vulnerable to dehydration and the appearance of fine lines. Recognising that lip care has become an important part of modern skincare, G.M. Collin developed this ©Cybertrek Ltd 2026 Spa Business Issue 510
The product is part of the Hyaluronic Filler Collection G.M. COLLIN
dermocorrective lip treatment to go beyond the cosmetic benefits of a traditional gloss or balm. The formula combines clinically recognised technologies that work synergistically to deliver immediate and long-term visible benefits. G.M. Collin has also focused on creating a luxurious sensorial finish that encourages regular use and enhances client satisfaction. Lip Plumping Oil glides effortlessly onto the lips with a silky, non-sticky texture, leaving a delicate shine that enhances their natural colour while delivering lasting comfort. When incorporated into the wider Hyaluronic Filler Collection, Lip Plumping Oil completes the Lift and Plump ritual, visibly restoring hydration, smoothness and youthful-looking volume.
New services for spa operators
For spa operators, the collection offers an opportunity to respond to one of the industry’s fastest-growing trends: delivering clinically inspired, non-invasive skincare solutions that provide visible results while supporting long-term skin health. By combining advanced skincare science with luxurious treatment experiences, the collection helps professionals meet evolving client expectations with confidence. l More: www.gmcollin.com Spa Business Issue 510 ©Cybertrek Ltd 2026
The science of Lip Plumping Oil
l At the heart of the formula is Volulip, which support the skin’s natural structure to promote visibly fuller, smoother and better-defined lips. l Maxi-Lip – a biomimetic peptide – complements this by improving lip definition and helping restore a smoother appearance. l A gentle warming complex with Tocopheryl Nicotinate and Vanillyl Butyl Ether provides instant plumping immediately after application. l Hyaluronic Filling Spheres deliver long-lasting hydration, visibly reducing the appearance of fine lines. l Linefill helps improve the appearance of fullness and reduce the visibility of vertical lip lines. l A blend of ceramides, squalane and mango butter helps reinforce the skin’s lipid barrier and preserve hydration, leaving lips feeling softer, smoother and more comfortable. VOLULIP, MAXI-LIP and Linefill are trademarks
SPABUSINESS.COM issue 3 2026 27 67 www.spabusiness.com
WEB ADDRESS BOOK Connect with spa organisations from around the world. We welcome your entries – write to spateam@leisuremedia.com Asia-Pacific Spa & Wellness Coalition (APSWC) ■ www.apswc.org
Association of Malaysian Spas (AMSPA) ■ www.amspa.org.my
Australian Hot and Mineral Springs Alliance ■ www.bathing.org
Bali Spa and Wellness Association
■ www.balispaandwellnessassociation.id
Bulgarian Union for Balneology and Spa Tourism (BUBSPA) ■ www.bubspa.org
Association of Spas of the Czech Republic
■ www.jedemedolazni.cz
Day Spa Association
■ https://dayspaassociation.com
Estonian Spa Association ■ www.estonianspas.eu
European Historic Thermal Towns Association
■ www.historicthermaltowns.eu
European Spas Association ■ www.europeanspas.eu
Federation of Holistic Therapists (FHT) ■ www.fht.org.uk
Federterme
FEMTEC (the World Federation of Hydrotherapy and Climatotherapy) ■ https://www.femteconline.org/m
French Spa Association (SPA-A) ■ https://spa-a.org/
Romanian Spa Organization
Global Wellness Institute (GWI)
Salt Therapy Association
GSN Planet
Saudi Arabian Wellness Association
■ www.deutscher-heilbaederverband.de ■ www.globalwellnessinstitute.org ■ www.gsnplanet.org
Hot Springs Association
■ https://hotspringsassociation.com
Hungarian Baths Association ■ www.furdoszovetseg.hu/en
Hydrothermal Spa Forum
■ www.hydrothermal-spa-forum.net
■ www.romanian-spas.ro
■ www.salttherapyassociation.org ■ www.saudiwellness.org
Sauna from Finland
■ www.saunafromfinland.com
Serbian Spas & Resorts Association ■ www.ubas.org.rs
South African Spa Association ■ www.saspaassociation.co.za
Icelandic Spa Association
Spanish National Spa Association
International Sauna Association
Spa and Wellness Association of Africa (SWAA)
■ www.hlsi.is
■ www.saunainternational.net
■ www.balnearios.org
International Spa Association (ISPA)
■ www.swaafrica.org
Irish Spa Association
Spa & Wellness Association of Canada
■ www.experienceispa.com
■ www.irishspaassociation.ie
■ www.spaandwellnessassociationofcanada.com
JSSA - Japan Sauna & Spa Association
Spa Industry Association
■ https://sauna.or.jp/
■ www.dayspaassociation.com
Latin American Spa Association
The Sustainable Spa Association (SSA)
Leading Spas of Canada
Taiwan Spa Association
National Guild of Spa Experts Russia
Thai Spa Association
■ www.spalatinoamerica.com
■ www.leadingspasofcanada.com ■ www.russiaspas.ru
Norwegian Sauna Association
■ www.norgesbadstulaug.no/home-english
Portuguese Spa Association (APSPT) ■ www.associacaoportuguesadespas.pt
Portuguese Thermal Spa Association ■ www.termasdeportugal.pt
■ www.sustainablespas.org ■ https://www.twspa.tw/
■ www.thaispaassociation.com
The UK Spa Association ■ www.spa-uk.org
Touchless Wellness Association
■ www.touchlesswellnessassociation.com
Wellness Tourism Association
■ www.wellnesstourismassociation.org
SHUTTERSTOCK/ANDREYUG
■ www.federterme.it
German Spas Association