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TRAINING TIP: First Quarter 2022 Promotions

CONSUMER LOANS REFINANCE OFFER

Law Enforcement’s Premier Credit Union Since 1936

CONSUMER LOANS REFINANCE OFFER

DETAILS: Members will get $200 when they refinance any vehicle or personal loan or credit card debt from another lender with LAPFCU. Credit card debt from another lender is eligible for a personal loan refinance. Plus, no payments for 90 days on qualified refinanced auto loans only. Eligible refinanced loans must be a minimum of $10,000. WHY?: The $200 auto refinance offer from Q4 – 2021 did so well that we wanted to expand on the offer and extend it to include all vehicle loans, personal loans, and credit card debt. DATES: January 18, 2022 – April 30, 2022 WHAT’S IN IT FOR YOU? As a trusted advocate for our members, you can help members save money with this unique offer. Plus, help bring in more loans to provide LAPFCU with higher yield assets than we can obtain from investments. MEMBER CREDIT INSTRUCTIONS: Once the staff member has added the promotional code to the system, IT will run a job at month end to credit the members S1 account.

CONSUMER LOANS REFINANCE OFFER

FREQUENTLY ASKED QUESTIONS: Q: What loans qualify for the $200 offer? A: Auto, motorcycle, boat, watercraft, motorhome, travel trailer, and personal loans or credit card debt. Credit card debt from another lender is eligible for a personal loan refinance. Loans must be from another lender and at least $10,000. Q: What loans qualify for the 90-day loan deferment? A: No payments for 90 days only applies to refinanced auto loans. Q: Can a member receive the $200 offer multiple times? A: Yes. If a member refinances an auto loan and a motorcycle loan from Chase with us, the member will receive $400. There is no limit to qualified loans. Q: How will the member receive the $200? A: The $200 will be credited to the primary applicant’s S1 Share Savings Account within 60 days after loan origination. Q: Can the member refinance the new loan again with LAPFCU to receive a lower APR. A: No. Q: Are members with A+ credit (800 or greater FICO) eligible for this offer? A: Yes

DISCLOSURE: *Offer valid January 18, 2022 – April 30, 2022. Existing LAPFCU loans do not qualify. Must refinance a personal loan, credit card debt, or vehicle loan (auto, motorcycle, boat and watercraft, motor home and travel trailer loans) from another lender that is at least $10,000. Credit card debt from another lender is eligible for a personal loan refinance. Offer applies to each eligible loan. The $200 will be credited to the primary applicant’s S1 Share Savings Account within 60 days after loan origination. Offer subject to change or cancellation at any time and other restrictions may apply. May not be combined with any other offers. Members who receive the $200 offer cannot refinance the new loan with LAPFCU again for a lower APR. Please ask for complete details. *Only applies to auto loans. Number of total payments on your auto loan remains the same, and interest continues to accrue during deferred payment months. Deferring an auto loan payment may void your GAP insurance. Consult your insurer for details.

CONSUMER REFINANCE OFFER CONSUMER LOANSLOANS REFINANCE COLLATERAL

GET 200 $

When you refinance ANY vehicle or personal loan from another lender with us!

GET 200 $

NO PAYMENTS FOR 90 DAYS ON REFINANCED AUTO LOANS2!

Visit lapfcu.org/refinance-save or scan the QR code. Call (877) 695-2732 for assistance.

WHEN YOU REFINANCE ANY VEHICLE OR PERSONAL LOAN FROM ANOTHER LENDER WITH US!

No payments for 90 days on refinanced auto loans2!

Visit lapfcu.org/refinance-save or scan the QR code. Call (877) 695-2732 for assistance.

Law Enforcement’s Premier Credit Union Since 1936 Offer valid January 18, 2022 – April 30, 2022. Existing LAPFCU loans do not qualify. Must refinance a closed-end personal loan or vehicle loan (auto, motorcycle, boat and watercraft, motor home and travel trailer loans) from another lender that is at least $10,000. Offer applies to each eligible loan. The $200 will be credited to the primary applicant’s S1 Share Savings Account within 60 days after loan origination. Offer subject to change or cancellation at any time and other restrictions may apply. May not be combined with any other offers. Members who receive the $200 offer cannot refinance the new loan with LAPFCU again for a lower APR. Please ask for complete details.

1 Offer valid January 18, 2022 – April 30, 2022. Existing LAPFCU loans do not qualify. Must refinance a closed-end personal loan or vehicle loan (auto, motorcycle, boat and watercraft, motor home and travel trailer loans) from another lender that is at least $10,000. Offer applies to each eligible loan. The $200 will be credited to the primary applicant’s S1 Share Savings Account within 60 days after loan origination. Offer subject to change or cancellation at any time and other restrictions may apply. May not be combined with any other offers. Members who receive the $200 offer cannot refinance the new loan with LAPFCU again for a lower APR. Please ask for complete details. 2Only applies to auto loans. Number of total payments on your auto loan remains the same, and interest continues to accrue during deferred payment months. Deferring an auto loan payment may void your GAP insurance. Consult your insurer for details. 1121-39

Law Enforcement’s Premier Credit Union Since 1936

Only applies to auto loans. Number of total payments on your auto loan remains the same, and interest continues to accrue during deferred payment months. Deferring an auto loan payment may void your GAP insurance. Consult your insurer for details. 1121-38

1121-39 Refi Consumer Loans Star News Ad.indd 1

1121-38 Refi Consumer Loans TBL.indd 1

12/14/2021 9:51:06 AM

Clockwise from upper left: Full page ad in the Thin Blue Line, Enplug screen, half page ad for Star News, email and branch billboard

12/14/2021 4:54:16 PM

OTHER FIRST QUARTER CAMPAIGNS

OTHER Q1 CAMPAIGNS/MEMBER COMMUNICATIONS: HAPPY HOLIDAYS <NAME> <ADDRESS 1> <ADDRESS 2>

• Holiday Letterchecks: Pre-approvals for closed-end personal loans – November 12 - January 11

This Offer Expires January 11, 2022!

<DATE> Dear <Member Name>: This holiday season, focus on merry making with family and friends, rather than worrying about bills and being able to afford the things you need. An LAPFCU personal loan is a smart way to pay for the things you need now, with the flexibility of monthly payments that fit within your budget – and you’re already pre-approved. Simply use the attached check to pay bills, pay off high-interest debt, finance a family vacation, pay for medical bills, vehicle repairs, or any important item. There’s no waiting or application fees. Simply endorse and deposit the check below into your LAPFCU account at an ATM or branch. Your rate is fixed at a low <X.XX%> APR* for 84 months. See complete rate, term, and payment details on reverse. Be sure to act soon as this offer expires January 11, 2022. If you recently obtained an LAPFCU personal loan or redeemed a personal loan pre-approval, you may not qualify for this offer.*** For more information, call (877) 695-2732, ext. 3191 or apply for a personal loan for a different loan amount at lapfcu.org. You can also visit a branch for fast, friendly, and personal service. Thank you for being part of law enforcement’s premier credit union. Warm wishes,

16150 Sherman Way, Van Nuys, CA 91406

• Loan Engine Wave 29: Pre-approvals for vehicle and personal loans – January 14 - April 13

Law Enforcement’s Premier Credit Union Since 1936

Linda Wong Vice President, Loan Services

((XFULLNAME)) ((XADDRESS1)) ((XADDRESS2)) ((XCITY)), ((XSTATE)) ((XZIP))-((XZIP4))

To stop receiving “pre-screened” offers of credit from LAPFCU or other companies, call toll-free (888) 567-8688. See PRE-SCREEN AND OPT-OUT NOTICE on other side for details.

YOU’RE PRE-APPROVED! *

Complimentary End Of Watch Debt Protection Included! †

100 11/12/2021

((DATE)) Dear ((Mbr/Cst First Name)), Congratulations! You are pre-approved for low rates on a variety of LAPFCU loans.

<XX,XXX.XX>

<XXXXX and 00/100 ––––––––––––––––––––––––––––> Not valid after 01/11/2022. PERSONAL ENDORSEMENT REQUIRED.

You may be able to select from one or more of these offers. And with your pre-approved status, you’re one step closer to having what you want! Plus, enjoy 90-day payment deferral on auto loans!^ Please read the “PRE-APPROVAL IMPORTANT TERMS AND CONDITIONS” on the other side for more details.

Choose one of the offers below:

Linda Wong, Vice President of Loan Services <Acct #

((X.XX))% fixed APR** Used Auto Loan1

((X.XX))% fixed APR** New Auto Loan2

((X.XX))% fixed APR** New Motorcycle Loan3

((X.XX))% fixed APR** Used Motorcycle Loan4

((X.XX))% fixed APR** New Boat/Watercraft5

((X.XX))% fixed APR** Used Boat/Watercraft6

((X.XX))% fixed APR** New RV/Travel Trailer7

((X.XX))% fixed APR** Used RV/Travel Trailer8

Pre-Approved up to $((XX,XXX)) for ((XX)) months^^

Routing #

MICR>

Pre-Approved up to $((XX,XXX)) for ((XX)) months^^

PLEASE NOTE: LAPFCU has certain restrictions under its policies that apply to combining certain types of loan products and/or offers, as well as limits on the total credit extended to members. Please see back of this letter or call 877-695-2732 for details.

ACCEPT YOUR PRE-APPROVED LOAN TODAY! Call (877) 695-2732 or visit your local branch Visit PATROL Online Banking Access your pre-approved offers on the go from your LAPFCU mobile app ACT NOW TO SAVE on the things you want— accept this offer before January 1, 2022!

Open our app and tap!

Choose “More”

Then choose “My Loan Offers”

You can choose to stop receiving “prescreened” offers of credit from this and other companies by calling toll-free 1-888-567-8688. See PRESCREEN & OPT-OUT NOTICE† on other side for more information about prescreened offers.

• Skip a Pay: Reminder email to skip a loan payment up to 2x a year – January

• CUSO Financial Services/BALANCE: Postcard to promote financial planning services and free money management education via BALANCE – January

OUR FINANCIAL PARTNERS CAN HELP YOU SAVE, BUDGET, INVEST, AND PLAN FOR THE FUTURE.

• FICO Score: Reminder online/mobile banking prompts to check your FICO Score for free if you have a loan or line of credit with us – January

OTHER FIRST QUARTER CAMPAIGNS

OTHER Q1 CAMPAIGNS/MEMBER COMMUNICATIONS: <DATE>

Law Enforcement’s Premier Credit Union Since 1936

Dear <Member Name>: There’s still time for a 2020 IRA contribution or to make one for 2021. Federal regulations allow annual total contributions in the 2020 tax year of up to $6,000 (or $7,000 for members 50 and older), as long as they’re made before April 15, 2021. Detailed information on contribution limits and requirements can be found online at irs.gov/Retirement-Plans. To make your 2020 or 2021 IRA contribution by mail, use the enclosed form and mail your check payable to LAPFCU in the included prepaid envelope. You can also visit your nearest branch.

• IRA Contribution: reminder letter with IRA contribution amounts and deadlines – January

If you want to make sure you’re on the right track to achieve your retirement goals, keep in mind LAPFCU offers many deposit account options. Additionally, you have access to in-house financial advisement and investment services through CUSO Financial Services, L.P.* For a complimentary consultation, contact our CFS Financial Advisor Chris Ellis at (818) 464-2070. For assistance or questions regarding IRA contributions, CFS or other services, please don’t hesitate to call us at (877) 695-2732. Thank you for being part of law enforcement’s premier credit union. Sincerely, Los Angeles Police Federal Credit Union

*Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make nondeposit investment products and services available to credit union members.

• Checking Accounts: email/letter promoting checking account benefits to members who don’t have a checking account yet – February

Before deciding whether to retain assets in an employer sponsored plan or roll over to an IRA an investor should consider various factors including, but not limited to: investment options, fees and expenses, services, withdrawal penalties, protection from creditors and legal judgements, required minimum distributions and possession of employer stock. 0121-07

Three Free Checking Accounts to Chose From

2022 LAPFCU SCHOLARSHIP

AWARDS

APPLICATION

mier Credit Union Since 1936

LAPFCU is pleased to have the opportunity to assist our young members in furthering their educational goals through our annual scholarship competition. Eight $4,500 Excellent Achievement awards and one $6,000 grand prize will be awarded. Herein, please find the application materials. Part one of the application process is a written essay. Our 2021 essay topic is:

732 | lapfcu.org 0121-10

your completed application and documents. Applications and all supporting documents must be submitted or postmarked by April 1. Winners will be notified May 1! Thank you for your interest in LAPFCU’s scholarship program. Best of luck!

“The past year saw unprecedented levels of tension among law enforcement, communities, and politicians. Describe solutions that can help ease tensions within our society while preserving public safety, trust, fairness, and peace officer morale.”

• Scholarship: invite members to join our annual scholarship contest to win up to $6,000 for college. Applications available in February and due in April.

Sincerely, Los Angeles Police Federal Credit Union

The essay must be between 500 and 1,000 typed words and will be judged along with

• Debit Card Promotion: postcards targeting 3 groups with gift card offers for using your debit card in March. Previews coming soon - mailing in March

PERKS & MORE WITH TOTAL REWARDS

Feonast

EARNINGS Use your Los Angeles Police Federal Credit Union debit card this March and have lunch on us!*

SAY20302_LAPFCU_DebitUsageSpend_PC_v1.indd 1

• Credit Card Rewards Program: online/mobile banking prompts and email will share the NEW Total Rewards credit card rewards program perks and encourage members to switch to Platinum and earn 10,000 intro bonus points – March

1/22/21 9:51 AM