iPad FAQs 1. Why will the iPad need to be purchased through the school supplier? Each device will be linked to the school system by Academia through Apple’s Device Enrolment Program (DEP). This puts the iPad into ‘supervised’ mode and prevents pupils from deleting the school profile, removing the iPad from our Mobile Device Management system (MDM), and bypassing the school’s security measures. The iPad will have its own LEH App Store, called “Self Service”, and the IT Services team will be able to push apps to the devices as necessary.
Once purchased, the device will be delivered to the school prior to the
beginning of the academic year. 2. Will the iPad cost less than it would on the High Street? The cost of the iPad includes a case and comprehensive insurance. The cost of this package will be less than it would be on the High Street owing to the educational discount. The price of the Apple Pencil is also less than it would be on the High Street. We have found the Apple Pencil to be the best stylus in line with the price. 3. Should I choose a bundle with insurance? Pupils will be taking their iPads from class to class around school and they will also be using them at home and anywhere else they choose, so there is the potential for iPads to be damaged or stolen. The insurance in the bundle is built specifically for pupils and for an academic setting. It offers worldwide coverage, which means even when the iPad is not at home or at school, it is covered. Academia has a standard turnaround time of 7 working days, as a pupil’s device gets priority service. All devices are picked up directly from school and delivered back to school. All services are official Apple replacements, using Apple’s global repair system to log the work that has taken place. If damage or occurs whilst abroad, pupils and parents must bring the device back to LEH, as the replacement can only be processed by the a company approved by the insurer. The insurance also includes Extended Warranty for the same time period as the Insurance. Please note: the insurance will not cover against loss. 4. How long will my device be insured for? The insurance will cover your device for three years (two if your daughter will start L6 in September 2023).