NINA N. ANISKINA YARIPK, Jaroslavl, Rusija
SUMMARY The lack of efficient monitoring of labor market and its tendencies forecast in Russia results in quality management of educational institutions according to indirect data which are weakly correlated with the satisfaction degree of the future customer of the specialists. Consequently, in educational institutions there appear problems with the understanding of ISO 9000 standards philosophy and that is why with the introduction of systems of quality management (SQM). It also results, within the frames of higher education, in mass multiplication of such standards which are far from ISO 9000 philosophy and from international approaches in quality management. The article deals with the issues of introduction into the Russian practice of professional standards as the means of clarifying the consumers requirements, it includes the differentiation of the notions “consumer” and “customer” in the sphere of education, the labor market demands are analyzed on the basis of “competency”. Taking that into account there is a requirement formulated to be included in academic projects which comprises the block of common for the customers requirements and requirements for the academic programmes and conditions of application the knowledge, skills and habits in practical activity. It serves as the basis for recommendations to educational institutions to apply the project approach in formulating the academic programmes and including consulting into them. To introduce the project approach into education it is recommended to combine the efforts of enterprises and educational institutions of all levels to create corporate universities. The experience of SQM in Russian educational establishments is analyzed, and the possibility of quality management for the whole system of education is considered.
PROBLEMS AND EXPERIENCE IN THE DEVELOPMENT OF QUALITY MANAGEMENT IN INSTITUTIONS OF PROFESSIONAL EDUCATION
Key words: quality system in educational institution, project approach, corporate universities.
Professional education in Russia is being developed through two systems: basic education, including institutions of elementary, middle (MEI) and higher education (HEI); and the system of supplementary professional education. The consumer of the system of professional education is labor market. Therefore, speaking about the development of quality management in professional education we should, first of all, be oriented to the demands of labor market as the main consumer of the system product. Though, if we trace how a student rises up the steps within the system, the
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