SUSTAV UPRAVLJANJA KVALITETOM - ALAT ZA UPRAVLJANJE RIZIKOM

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13. međunarodni simpozij o kvaliteti „KVALITETA I DRUŠTVENA ODGOVORNOST“, 15.-16.3.2012.

QUALITY MANAGEMENT SYSTEM - RISK MANAGEMENT TOOL SUSTAV UPRAVLJANJA KVALITETOM - ALAT ZA UPRAVLJANJE RIZIKOM

Snežana Živković, Ph.D. Faculty of Occupational Safety in Niš, University of Niš 10a Čarnojevića street, 18000 Niš, Serbia E-mail: snezana.zivkovic@znrfak.ni.ac.rs Josip Taradi, M.Sc. University College of Applied Sciences in Safety, Zagreb 5 Ivana Lučića street, 10000 Zagreb, Croatia E-mail: josip.taradi@vss.hr

UDK/UDC: 005.6+613.6 Pregledni rad/Review Primljeno: 10. siječnja, 2012./Received: January 10th, 2012 Prihvaćeno: 19. siječnja, 2012./Accepted: January 19th, 2012

Izvor: Zbornik radova 13. međunarodnog simpozija o kvaliteti Kvaliteta i društvena odgovornost, Hrvatsko društvo menadžera kvalitete, Zagreb, Solin, 2012, str. 229-244.

ABSTRACT Risk management is an integral part of management decisions. Under the conditions of existence of the real danger of injuries emergence, occupational diseases or human casualties, risk management provides the direction of resources towards reducing the danger or their elimination. The quality management system requires the adoption of process approach in the organization, i.e. management of multiple activities grouped and classified into processes. This paper presents the results of the research conducted in order to determine the current state of knowledge of person responsible working for occupational safety and health in Serbian companies. Based on the identified problems and research objectives, seven research hypotheses were set and survey method as suitable scientific research methods was used, as the main method as well as other specific statistical methods. The research was based on Žmegač’s model of “Research of safety experts position in the Varaždin county” in 2008, and “Research issues of independent experts for occupational safety and health in medium-sized businesses in Croatia” in 2009 conducted by research team led by Taradi. The results of research indicates, among other things, the need of development of methods for assessing the occupational safety situation in the company and consistent application of standards OHSAS 18001 in order to achieve its positive effect as well as the existence of consciousness that for the improvement of work of people responsible for safety and health in the company it is necessary to plan and implement professional development and gain knowledge from management in this area. Key words: risk management, quality management, occupational safety.

1. INTRODUCTION Occupational safety and health at work includes the realization of working conditions in which they are taken certain measures and activities in order to protect life and health of employees. Implementation of the highest levels of occupational safety and health at work


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