TITLE: AGENCY STRUCTURE & CHAIN OF AUTHORITY Policy 1.1 Rev. July 2023
PURPOSE AND SCOPE This policy outlines Kokua Services’ organizational structure and the supervisory chain of command. A. CHAIN OF AUTHORITY: Kokua has a Board of Directors composed of at least 2 but no more than 15 individuals. The Board meets at least quarterly (this may include virtual or emailed meetings). Subcommittees of the Board meet on a schedule designated by the Board as a whole. One meeting per year is designated as the Open Board Meeting. Clients of Kokua, guardians and family members are invited to the Open Board Meeting. This is to give feedback directly to Board members on the quality of services, suggestions for improvement and any other items they deem appropriate. The Executive Director reports directly to the Board of Directors. The Executive Director supervises the Client Programs Director, the Human Resources Team, the Finance Team, the Service Coordination Team, the Community Programs Team and the Office Management Team. Various levels of supervision exist further down the chain of command, this chain of command changes periodically due to necessity and agency resource limits. B. DESIGNATION OF AUTHORITY AND EMERGENCY SUCCESSION PLAN: The Officers of the Corporation are appointed by the Board. The Officers are the President, the Vice President and the Corporate Secretary. The Executive Director serves as the President of the Corporation. In the event of the unplanned absence the Board of Directors will follow the Emergency Succession Plan outlined here: EMERGENCY SUCCESSION PLAN Kokua Services – Last Updated September 2019 Procedure for the Appointment of an Acting Executive Director in the Event of an Unplanned Absence of the Executive Director: 1. Rationale In order to ensure the continuous coverage of executive duties critical to the ongoing operations of Kokua and its services to clients, the Board of Directors is adopting policies and procedures for the temporary appointment of an Acting Executive Director in the event of an unplanned and extended absence of the Executive Director. While the Board acknowledges that such an absence is highly improbable and certainly undesirable, it also believes that due diligence in exercising its governance functions requires that it have an emergency executive succession plan in place. It is expected that this plan will ensure continuity in external relationships and in staff functioning. 2. Priority functions of the Executive Director position at Kokua