Yeastar Cheat Sheet

About

YEASTAR CHEAT SHEET

Your 10-min onboarding kits to Learn and Evaluate Yeastar

Used by more than 650,000 customers globally, Yeastar helps businesses remove the barriers to a connected and collaborative digital workplace. Through our easy-to-adopt, easy-to-use, and easy-to-manage solutions, we embark our customers to an easy and pleasant digital transformation journey.

This Cheat Sheet features Yeastar Unified Communications briefs, Partner Program guide, free trial access kits, and learning resources to make your Yeastar evaluation a success.

Table of Content

Solution Brief

P-Series Phone System

Voice, video, message, customer experience and more, all in one.

Solution Highlights

Plan and Feature List

Editions and Deployment Options

S-Series VoIP PBX

Entry-level on-premises phone system for small businesses.

Yeastar Central Management

A centralized platform for Yeastar hosted PBX services delivery and on-prem devices remote management.

VoIP Gateways

Standalone FXS /FXO/PRI/BRI/Cellular VoIP gateways for cost efficiency and operation flexibility.

Partner Program

Open up new opportunities with all-round Yeastar partner enablement, resources, and support built for a shared success.

Learning Resources

Yeastar Academy training, webinar, documents, brochures & ebooks and customer success stories for you in-depth learning of the industry and Yeastar solutions.

Free Trial & Live Demo Kits

Get free trial access to the state-of-the-art Yeastar Unified Communications (PBX systems) and digital workplace solution, or book a dedicated in-person demo session.

P-Series Phone System

Go Boundless with Easy-first Unified Communications

Easy to use

Easy to manage

Easy to integrate

Easy to grow

Yeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.

Featured Solution Overview

Linkus UC Clients

Web, Mobile. Desktop. Stay connected anywhere anytime with an innovative unified communication app that bring all your communications in one place.

Contact Center

Empower agents and delight customers with advanced call center features, WhatsApp chats and SMS messaging. Manage all your customer interactions in one place.

Integrated Video Conferencing

Better than just face-to-face. Host and join a video conferencing instantly right from your browser with powerful in-meeting screen sharing, team chat, and more.

3rd Party Integrations

SIP Trunks, IP Phones, gateways, CRMs, and other 3rdparty office infrastructure and IT services. Get rich ready integrations to break the boundary of systems.

Remote Access Service

Purpose-built for P-Series appliance and software edition users to work securely anywhere with full office unified communications while freeing from port forwarding.

All-integrated for a Be er Way of Work

Full list of enterprise-grade features at no additional costs: call queue, ring group, IVR, voicemail, and more Call, meet, chat, and message in one simple app

Complete inbound and outbound call center features

Robust AI-powered capabilities driving efficiency

Powerful 3rd-party platform & tool integrations

Comprehensive reports

None of the Hassle

Available both in the cloud and on-premises

Plug & play with IP phone auto-provisioning

Bring your own SIP trunks & providers

Inbuilt remote access & high availability solution

Easy configurations and remote management

Plans & Features at a Glance

Choose your best-fit solution with three flexible feature plans and three deployment methods.

"So far whoever we’ve showcased the P-Series were very impressed because of its simple, easy-to-use management and at the same time customizable to many extents."

“We’ve experienced the state-of-the-art call center features that other PBX can’t offer. Features such as operator panel, remote access, integration with other software and more...Yeastar P-Series has never stopped to impress us.”

“We managed to save communication costs even with additional sales people. Continued business calls even on the road is now not a dream with Linkus.”

Easy Call. Meet. Chat.

Linkus UC Clients

Get a fully-featured unified communications app that makes communications easy for everyone, from anywhere.

Integrated AI Capabilities

Handle calls, chat with teams, audio/video conference, message with customers, listen to call recordings, voicemails, and more, all in one simple app. All o ice extension features

All contacts in one place

With PBX-native contact management, intuitive phonebooks, and cross-system contacts synchronization, manage all your contacts in one place.

Easily switch devices

Use the app on your web, mobile, or desktop and flip calls seamlessly between devices.

Web/Mobile/Desktop Clients

Lightweight Google Chrome Extension

Integrated Video Conferencing

Meet and connect your teams and customers from anywhere, instantly and securely. The web-based video conferencing feature provides HD audio and video, embedded screen sharing, in-meeting team chat, and more functionalities to help you get more out of every meeting.

Advanced Call Center Features

Deliver exceptional customer services with all the agent and supervisor tools that drive faster call resolution and boost agent productivity.

Enhanced IVR, skills-based routing, priority queue and more

Switchboard-type Queue Panel for all operations in one place

Real-time wallboard & SLA performance monitoring

Auto dialers for outbound call campaigns

Automatic queue callback settings

Call recording & monitoring for agent coaching

Call note, missed call disposition, and queue call logs

Post-call survey and 17 pre-built reports

Omnichannel Messaging

Process all inbound inquiries in one place and drive outbound growth.

Handle all messaging channels in one inbox

Assign responsible agents & elevate to group support

Match contacts & track the history of every chats

Engage conversations with rich media support

Power outreach with robust SMS & WhatsApp bulk messaging

Easy

Call Control

Call Operator Panel

Fine tune your call routing using real-time call operator panel. This web-based interface gives you a holistic view and complete control over all call activities as they happen.

Inbound/outbound call activities in one view

Real-time state of available call destinations

Drag-and-drop call distribution

Advanced call control with clicks

Call Flow Designer

Visually design and automate your call flows with simple drag-and-drop actions. From simple time-based routing to complex database-driven caller authentication, you don’t need to wait for IT to create smart call routes.

Desk Phone Control (CTI)

Turn Linkus desktop/web client into CTI mode to click-to-dial and control calls on computer while talking through your IP phone.

With Yeastar Remote SIP Service and Remote Access Service for your P-Series Phone System, everyone and every SIP-enabled device can be part of your office communications system, whether they are in the office, at home, or remote.

Remote SIP Service Remote Access Service

Connect your remote IP phones, branch office PBXs, gateways, and similar remote SIP endpoints to your PBX, as easily and securely as they are deployed on your PBX’s intranet.

Custom PBX domain name (FQDN service) for easy remote SIP registration & PBX web access.

Get instant remote connection to your PBX’s web portal and Linkus UC Clients. Enjoy a complete business phone service from anywhere.

Private & secure remote access tunnel that overcomes common firewall and networking issues.

Effortless setup. No risky port forwarding and extra setup at both the remote and the PBX location.

Enhanced security with enterprisegrade data encryptions and systeminbuilt security rules.

Granular remote access permission based on features, IP address, extension account, etc.

Better remote call quality by resolving the NAT Traversal issues at the remote location.

* The remote access solution is designed especially for Yeastar P-Series PBX Appliance and Software Edition. The Cloud Edition doesn't need the solution for remote connectivity.

Easy Administration

Set Up in Clicks

Intuitive admin portal & point-and-click configuration

Drag-and-drop call flow designer

Auto-provisioning templates for IP phones & SIP trunks

Granular user permissions based on user roles and groups

User sync with Mircrosoft 365, Google Workspace, etc.

Monitor Performance

Graphical system performance dashboard

Scheduled Automatic system upgrade, backup, and restore Interactive CDR timeline for complete call journey tracking

Secure remote & centralized management for service providers

Be Secured & Compliant

Multi-layered defenses: 2FA, anti-hacking IP blocklist, and more

Zero security breaches in 20 years

ISO 27001 certified and GDPR compliant

High Availability Solutions

99.99% Uptime for Cloud PBX hosted by Yeastar. The distributed cloud architecture is powered by the global resilient AWS facilities.

Hot Standby. Solid dual-server redundancy with real-time PBX replication, auto heartbeat check, and near-instant failover.

Cross-region Disaster Recovery to maintain uninterrupted call services even in case of regional disasters like network failure or power outage. *

* Supported only on Yeastar P-Series PBX Software Edition.

Easy Integration

with any CRM or helpdesk that supports REST

Hotel Features & PMS Integration

Use the PBX-integrated hotel management features or integrate with any PMS supporting FIAS portocal, enabling easy room check-ins/out, status monitoring, wake-up call scheduling, etc.

Mircosoft Teams

Integration

Integrate with Microsoft Teams to enable enterprise voice and call handling right inside Teams. Use your existing SIP trunks and eliminate costly Microsoft calling plans.

and Linkus

Build your own custom integrations with our open APIs or Linkus SDKs. The possibilities are immense: in-app calling, intelligent call control, data synchronization, and more.

P-Series Phone System Feature Plans Editions and

Yeastar P-Series Phone System is available in three editions: Appliance Edition, Software Edition, and Cloud Edition, supporting easy and flexible deployment in the cloud or on-premises.

Get started in minutes with minimal investment. Yeastar takes care of all the server-side hard work for you.

Fully-managed. No server to maintain

Choose the server location: US, Europe, APAC, and more

Unlimited scalability

You can also choose to bring your own cloud infrastructure for the entire UCaaS service delivery and management platform hosting. Start in minutes

Hands-on Control Cloud or On-prem

Self-host the PBX in your public cloud, private cloud, or local data center and enjoy complete hands-on control. P-Series Software Edition

Self-managed with hands-on control

Deployed on your server: Cloud or on-premise

Scalable on demand (Up to 10,000)

White-label available

Plug-and-play ready appliance with fixed user capacity (Up to 500), innovative modular hardware design, and flexible telephony interfaces.

With both business customers and service providers in mind, P-Series Cloud Edition strikes the perfect balance between offering best-ofbreed UCaaS and easing deployment and operation complexity.

Start in minutes with the least upfront. No IT expertise is required. 99.99% uptime, load balancing, and active-active high availability. Hosting architecture powered by Amazon AWS with globally distributed data centers.

Unlimited scalability. Go at your own speed to scale up and down users.

White label and BYOI (Bring Your Own Infrastructure) available

Self-managed in your cloud or on-premises server, P-Series Software

Edition comes fully packaged and is ready to run on any VMware, Hyper-V, KVM, or Proxmox compatible virtual machines and cloud platforms like Amazon AWS, Microsoft Azure, Google Cloud, and more.

Almost tech-free deployment with launch wizard

Scalable on demand. Support up to 10,000 users

Embedded in your security concept Friendly for remote workforce even when deployed on-premises

P-Series Appliance Edition

Innovative Modular Design

Customize telephony interfaces as needed and scale up users and concurrent calls when the business grows.

UCaaS Service Delivery and Management

Yeastar offers ready-to-go P-Series Cloud Edition hosting and service delivery platforms for MSP, VAR, and other service providers to jump-start hosted voice business and drive revenue as fast as possible. With minimum upfront investment, technical expertise, and training, you can confidently deliver best-of-breed UCaaS while keeping complete ownership of customers.

Multi-instance Cloud Architecture

Dynamically share extension and concurrent call capacity among Cloud PBX instances while ensuring per-instance data & configuration isolation. It takes only a few clicks to create a PBX instance and resize its capacity as needed.

Automated PBX Maintainance

Automate PBX provisioning, upgrade, restore, backup, and more with advanced task management, provisioning templates, and file repository features.

Central Trunk & DID Management

Maximize your SIP trunk resources by sharing them across multiple PBXs. Configure SIP trunk, assign DID numbers, manage PBX instances—all in one place.

Remote Management

For Yeastar Software and Hardware Solutions

Designed to manage Yeastar products before, during and after deployment, Yeastar Remote Management provides an easy-to-use, centralized interface to configure, provision, manage, monitor and troubleshoot Yeastar software PBX, hardware PBX, and gateways individually or in batches, no matter where they are deployed.*

S-Series VoIP PBX

TA1610/1600/2400/3200 VoIP Gateway

Rich Resource Usage Monitor

Track your customers' real-time and historical usage of PBX resources including extensions, trunks, concurrent calls, and more at a glance for early issue identification and per-PBX capacity planning.

Best-in-Class Security & Uptime

Take advantage of the highest standard of active/ active high availability, load-balancing, SBC, fail2Ban, dynamic defense, and more to deliver reliable service.

Ultimate Control Over Your UCaaS Business

Use your existing infrastructure or let us host it for you

Optional white-label branding to increase your presence

Set your own pricing, package, and margins

Unlock potential with open ecosystem & rich APIs

Keep track of your device's critical information and performance data in real-time at a glance.

model. P-Series Phone System (Software and Appliance Edition)

With one simple click, securely access the administrator portal of your connected devices via encrypted, private tunnel.

Schedule tasks to provision, backup, upgrade, or reset your PBX, either individually or in batches, in minutes.

Bank-grade encryption, twofactor login authentication, two-way certificate verification, and more to maximize security and reliability.

S-Series VoIP PBX

Entry Level Phone System for Small Businesses

Right out of the box with rock-solid hardware & software, optimal UC features, and refined user interface, S-Series VoIP PBX delivers seamless business communications, in a secure and extremely flexible manner.

Linkus Cloud Service Pro (LCS Pro)

Customizable telephony interfaces and scalable users, thanks to the unique modular design

Full business phone system features plus Linkus

mobile and desktop client

Easy to use and manage

High levels of compatibility with 3rd-party CRM, Hotel PMS, etc.

Plug & play with IP phones, gateways & SIP trunks

Remote management support

Built for S-Series VoIP PBX, LCS Pro clears all obstacle of remote SIP access & communications. It provides encrypted, instant remote connection for Linkus UC

Clients and offers a dedicated PBX domain name (FQDN) for secure, effortless registration of remote SIP endpoints to the PBX. Wherever your teams work and whatever SIP devices you use, rest easy with secure and uninterrupted remote connectivity.

Yeastar VoIP Gateways

Best VoIP Gateways for SMEs and Service Providers

TA Series Analog VoIP Gateway

Offer 4/8/16/24/32 FXS ports or 4/8/16 FXO ports to connect analog phones, telephone lines, fax machines, etc. to IP networks, preserving existing legacy infrastructure.

4/8/16/24/32 FXS ports or 4/8/16 FXO ports

Advanced and flexible calling rules

Support various methods to light up the MWI

Web interface for easy configuration and management

Interoperable with a wide range of legacy and IP devices

Best for connecting analog devices to VoIP and providing SIP trunkings for legacy PBX

TG Series VoIP 4G Gateway

Offer 2 to 16 4G LTE Channels to line up PBX with celluar trunks, providing fallback or alternative solution for areas with limited landlines or SIP.

2 to 16 4G LTE Channels

Link up PBX with cellular trunks

Save costs with mobile-to-mobile calls and SIP trunks

Send and receive SMS and bulk SMS via Web GUI

Work as a backup when the landline goes down

Everything can be easily set up on the Web interface

High compatibility with IP-PBX and softswitches

TE Series PRI VoIP Gateway

Offer single or dual E1/T1/J1 ports (support up to 60 simultaneous VoIP to ISDN calls) to bring ISDN telephony to VoIP-only phone system and provide dial tone.

Up to 60 simultaneous VoIP to ISDN PRI calls

Configurable E1/T1/J1 ports and TE/NT Modes

Flexible call routings to reduce communication costs

Simple management with easy-to-navigate Web GUI

Connect ISDN PBX to VoIP and retain the dialing habits

Bring ISDN trunks to a VoIP-only phone system

Compatible with various ISDN PBX and IP-PBX

TB Series BRI VoIP Gateway

Offer 2 or 4 BRI ports to integrate ISDN BRI lines into VoIP systems or enable IP PBX to be connected to the public ISDN network.

Software configurable TE/NT modes

ISDN PBX has access to VoIP network

Preserve investment on PBX infrastructure

Additional ISDN BRI trunking for IP-PBX

Cost savings on phone calls via VoIP

ISDN compliant and proven interoperability

Compatible with your ISDN PBX, IP-PBX, and softswitch

Digital Value, Delivered.

Business Communications

Customer Experience

Empower Employees

All communications in one platform: voice, video, messaging, call center, and more.

Seamless cross-system integration: PBX, phone terminals, CRM, Microsoft Teams, Outlook, etc. Easy to use Linkus UC Clients with features that streamline workflow and automate repetitive tasks.

Delight Customers

Resolve customer queries faster and optimize the experience with advanced call center features. Help customers in the messaging channel of their choice. Personalized conversations powered by CRM integrations. Always know who is calling or as messages come in.

Remote Working

Meet dynamic workforce's need with anywhere anytime connectivity and device flexibility. Encrypted remote connection for securer system management and usage everywhere. Never miss a conversation with true one number reach.

Yeastar Partner Program

Partner with Yeastar, Xcelerate Your Business

Team with Yeastar to deliver solutions that overcome digital transformation obstacles. Whether you are an IT reseller, system integrator, MSP, or VAR, Yeastar Xcelerate Channel Program helps you thrive with award-winning product portfolio, expert training and support, along with extensive assets and rewards.

Resources for In-depth Learning

Learning and selling a new product can be challenging, Yeastar provides systematic sales & technical training and a

of self-learning resources to pave the way for the transition.

Yeastar is trusted by businesses worldwide, presenting over 350,000 users and unrivaled R&D resources.

Claim your share of billion-dollar VoIP and Digital Workplace markets. Take advantage of our leading margins and recurring revenue model.

Sales, training, marketing, customer support, and more. We have everything you need to grow and thrive.

Train and get certified for free. From basic to advanced, Yeastar provides 5 certification courses to cover everything form Yeastar PBX System learning, operating, and mastering. These courses are open to everyone, and you can take them by self-paced video tutorials, highly-interactive webinars, or instructor-led onsite training to your preference.

Access to Yeastar Partner Portal

1 FREE remote connection to manage customer-premised PBX

NFR, free demo, and trials for evaluation and demonstration

Partner-ready sales and marketing materials

Free on-going training and certificates

Focused channel & sales incentives

Direct free technical support

Online deal registration

Document Center

Get on-demand Yeastar product documents, configurations guides, and user manuals to stake up your expertise on Yeastar PBX, gateways, and workplace solutions.

Explore

Brochures & Ebooks

Insightful ebooks, brochures, and infographics featuring industrial trends, user toolkits, and featured Yeastar integration solution.

Explore

Customer Stories

Get valuable insights on how Yeastar PBX Systems helps organizations of different industries and sizes to overcome challenges and achieve business goals.

Explore

Yeastar Free Trial Kits

Business Uni ed Communications

Experience how the Cloud PBX will work for your business with unrivaled unified communications. Enjoy advanced call handling, rich call center features, Linkus UC Clients, and many more.

30-day free trial

10 extensions and 10 concurrent calls.

Full feature access to P-Series Enterprise Plan

Try Yeastar UCaaS service delivery and Cloud PBX instances management with access to Yeastar Central Management. Experience how your hosted PBX business will run with Yeastar.

30-day free trial

2 PBX instances, 10 extensions and 10 concurrent calls.

Full feature access to P-Series Enterprise Plan

Test run the PBX on your own cloud or on-premises server. Virtualization support: VMware, Hyper-V, KVM, and Proxmox; Tested cloud servers: Amazon AWS, Microsoft Azure, Google Cloud, and more.

30-day free trial

100 extensions and 25 concurrent calls.

Full feature access to P-Series Enterprise Plan

About Yeastar

State-of-the-art product is just the start. Instead of merely a technology provider, Yeastar delivers well-engineered solutions, topnotch customer support, comprehensive partner programs to arm channel partners. 100% channel-focused, Yeastar sells only through the channel and keeps the focus on the support and development of our channel partners worldwide. Yeastar’s pricing model eliminates hidden costs and simplifies complicated license fees, boosting partners’ return on investments.

We have been cooperating with Yeastar since 2014 and both the personal and business relationships with the whole company have been developing in a very positive and productive way. Thanks to Yeastar Partner Portal we always have access to updated marketing materials. It gives us the opportunity to create newsletters, banners, prepare presentations, webinars and as a result to generate leads.

——

Magdalena Szydłowska, Acnet

The reason why I chose Yeastar is mainly due to the ductility of the product that allows me, after carefully studied it, to make everything I want! Despite having a series of customers with needs that have given me the opportunity to operate with very different scenarios, there is always something that you cannot solve on your own. In these cases, being able to count on assistance becomes fundamental which I received from Italian support.

—— Stefano Cacciabue, Telbe Srl