IN BIZ FEB_MARCH 2026

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welcome

2026 has kicked off spectacularly here at the Chamber with a whole range of exciting events in Northamptonshire and Milton Keynes to begin the new year.

Not only have we had our second HR Practitioners Forum, but we’ve also held our first Women with Vision of the year, with an inspirational talk from Jas Nicholson, midwife and codirector of Proaction Martial Arts, known for her warm, honest and empowering approach to leadership.

Recently we hosted our impressive MK Summit, at Stadium MK, bringing together policymakers, investors, business leaders, academics, and entrepreneurs to explore the opportunities and challenges surrounding the region’s continued economic expansion.

The event created a platform to share insights, foster partnerships, and shape policy direction to ensure long-term, inclusive growth in the city, evaluating the current and projected economic growth trends in Milton Keynes.

We also addressed the opportunities presented by Universal and the Oxcam partnership and reinforced the importance of the Local Skills Improvement plan to ensure the right skills in the right places as we grow.

Looking ahead, we have our Maximise Your Membership event on 25 February, giving members an opportunity to see how to get the most from your membership and highlight the tools and support available to help your business thrive.

Then next month, we have our much-anticipated Business Exhibition at Wickstead Park –more details on page 10 – a key opportunity for local businesses to connect, showcase, and grow.

It’s been a strong start to the year and with even more plans in the pipeline, we’re looking forward to celebrating the innovation and success of our local businesses throughout the year. Wishing you success and prosperity in the year ahead. We look forward to supporting you in 2026!

Louise Wall

CEO, Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce

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business report

inbusiness keeps Northamptonshire Chamber and Milton Keynes Chamber of Commerce members up-to-date with the latest business news

Upgrade for passengers on Milton Keynes to London route

PNorthampton, Milton Keynes and London Euston are set to enjoy upgraded journeys thanks to the introduction of London Northwestern Railway’s brand-new Class 730 trains.

With a range of thoughtful passenger-focused features, these state-of-the-art trains reflect LNR’s commitment to improving everyday travel and encourage more people to choose rail in Northampton, Milton Keynes and beyond.

The rollout of the new Class 730 trains began last June for services on the Milton Keynes and Tring to London Euston routes. Since then, the rollout has continued across the network, including the London Euston to Crewe route, with further expansion planned in the months ahead.

Key features of the Class 730s include underfloor heating and smart aircon systems that adapt to carriage conditions in real time, plug sockets, USB charging points and tables at every seat, as well as spacious visible storage racks so luggage is never left behind.

They also boast improved performance on the railway for more punctual, reliable services,

capacity, enhanced accessibility measures, baby changing facilities and free WIFI to stay connected on your journey.

All of the new trains are fully electric, helping reduce emissions and making it easier for residents to choose low-carbon ways to travel without compromising on comfort and convenience.

‘The Class 730s make getting from A to B more enjoyable, productive, and connected’

A spokesperson said: “Train travel gives you your time back without being stuck behind the wheel. Whether you’re diving into another chapter of your book, sitting back with a podcast, or kickstarting your workday, the Class 730s make getting from A to B more enjoyable, productive, and connected.

unwind, while plug sockets and free wifi mean you can stay in touch or keep entertained en route. Whether you’re heading into the office, planning a family outing, meeting friends for lunch, or exploring the city’s iconic galleries and green spaces, the journey itself becomes part of the experience.”

If you travel by train for business, you can also make use of the free travel booking platform Just Business, which is the perfect solution for corporate train travel. With one simple sign up form, each employee can access their individual account to book train tickets instantly, there’s no more expense claims or keeping receipts.

With access to all rail operators on the platform, employees can travel across the whole of the UK with no set-up fees and no booking or transaction fees, guaranteeing the cheapest startto-end fares and instant savings on every booking

If you’re ready to simplify your business train travel, get in touch today by emailing victoria.harris@wmtrains.co.uk or emma.bates1@wmtrains.co.uk

business report

Promotion for dedicated worker

A dedicated worker has made such an impression on thriving health and safety consultancy Acorn Safety Services in the six months since she joined that she has been promoted to operations manager.

Samantha Reeves was appointed as operations coordinator last year and made such a huge impact on the Northamptonshire-based company, which provides health and safety services to businesses, charities and organisations across the UK, that she has already joined the leadership team.

Alongside operations director Zeynep Guzelkasap, who was recently named Businesswoman of the Year at the Northamptonshire Business Excellence Awards, Samantha runs the day-to-day operations and the scheduling of work at the company’s Moulton Park base – a powerhouse female duo.

Samantha said: “I am so thrilled to have been given this opportunity. This is a goal I have been working towards for the last few years, and I am really looking forward to the challenges and opportunities this role presents.

‘I hope to contribute significantly to our team's overall performance and success’

“I am incredibly fortunate to be a part of a group that is not only skilled and dedicated but also shares the same visions and objectives. The camaraderie that exists within our team truly makes it feel like we are working with a group of friends.

“One of the things I truly appreciate about working here is the variety in our services. Each day is different and each day brings new learning opportunities.

“I hope to contribute significantly to our team’s overall performance and success going forwards. My focus will be on identifying opportunities for improvement, innovating, and to assist with growing the company.”

Chamber members join forces in the face of cybercrime

Franklins Solicitors LLP and Digital Origin Solutions, both proud members of the Chamber of Commerce, recently joined forces to host a cyber security event at the historic Bletchley Park.

The event brought together local business leaders and IT professionals to tackle one of the most pressing challenges facing SMEs today: cyber resilience.

This collaboration exemplifies the strength of the Chamber network, creating opportunities for businesses to share expertise, build relationships and deliver real value to the wider community. By pooling knowledge and resources, members can help each other navigate complex issues like cybercrime, which increasingly impacts organisations of all sizes.

The day featured expert-led sessions, including a presentation from fellow Chamber member, Fortis Cyber Security on ethical hacking, mobile security, email protection and business continuity planning.

Events like this demonstrate how Chamber membership goes beyond networking. It’s about mutual benefit, sharing insights, supporting growth and strengthening the local business ecosystem. For Digital Origin and Franklins, this partnership reflects a shared commitment to helping businesses futureproof their operations and protect their people.

‘Working alongside Franklins and Fortis Cyber Security is what makes these events so powerful’

Simon Long, managing partner at Franklins Solicitors, said: “It was fantastic to join forces with fellow Chamber members Digital Origin Solutions and Fortis Cyber Security Limited to shine a light on the growing threat of cybercrime. The strength of the Chamber lies

New leaders to take Piroto

Labelling into the future

Following a period of strong growth and investment, Northampton-based Piroto Labelling has announced changes to its senior leadership team to guide the company into its next phase.

Leigh Mann will assume the role of chief executive, with Andy Clarke taking over as managing director. Andy, who has been with Piroto for nearly two decades, has progressed from area sales manager and has played a key role on the senior leadership team. The transition marks a natural progression in his career with the company.

As chief executive, Leigh Mann will focus on the broader development of the group while continuing as managing director of sister company Label Solutions.

Joining Andy Clarke on the board is Malgorzata (Gosia) Zakrzewska, who takes on the role of financial director for both Piroto Labelling and Label Solutions.

Leigh Mann said: “I’m delighted to welcome Andy and Gosia to the board. Their expertise, combined with their deep understanding of Piroto and our customers, will help secure a bright future for our people and our customers alike.”

Andy Clarke added: “Our values haven’t changed – our customers remain at the heart of everything we do. I’m excited to lead Piroto into this next phase, working with a talented and enthusiastic team committed to embedding customer focus into every area of the business.”

Stephen Richardson, CEO at Digital Origin

in its ability to bring businesses together and this event was a perfect example of that collaboration in action. By pooling our expertise, we were able to give local organisations practical guidance on safeguarding their operations and their people - something that benefits the entire business community.”

Stephen Richardson, CEO of Digital Origin Solutions said: “Working alongside Franklins and Fortis Cyber Security is what makes these events so powerful. Cyber security isn’t just a tech issue, it’s a business issue that affects everyone. By sharing knowledge and experiences, we help each other stay ahead of threats and build resilience across the community. Collaboration like this is exactly what being a member of the Chambers is all about.”

Strategic appointments strengthen global team

Web Alliance, the Northampton-based specialist in bespoke CRM, ERP and workflow automation systems, has strengthened its international workforce with two key appointments.

These appointments reinforce the business’ commitment to growing a diverse, crosscontinental team that brings both expertise and cost-efficiency to its clients.

In September 2025, the company secured its sponsor licence, enabling it to welcome international talent to the UK. This has led to the recruitment of Liza Gilani, originally from Delhi, India, as an account manager. Liza relocated to the UK with her husband and two children, making Northampton their new home.

The team has also welcomed some more new team members in the shape of William Berry, who joins the company’s telemarketing division, boosting Web Alliance’s UK-based support and outreach for growing SMEs.

Web Alliance’s international model, which blends a 25-strong in-house development team in India with an eight-person UK account management and consultancy team, allows the company to deliver exceptional value.

The company’s culture has also become a defining strength. Built on transparency, respect and continuous learning, Web Alliance

enjoys exceptional staff stability, with no employees having ever left the business. This stability plays a key role in ensuring customer confidence.

Ashish Kumar, CEO of Web Alliance, said: “Our international team is one of our greatest assets. By bringing together talented specialists from both the UK and India, we’re able to offer clients the best of both worlds: proven technical expertise, deep sector insight and significant cost savings. Welcoming new colleagues like Liza and William reflects not just our growth, but our belief in building a company culture where people feel valued, supported and able to make a real impact.”

ITI’s revised code of conduct to offer ‘practical reassurance’

Members of the Institute of Translation and Interpreting (ITI) have voted to approve a revised code of professional conduct, following a year-long consultation process.

The Milton Keynes-based professional body worked with practitioners, academics and external advisors to fundamentally rethink its approach to professional standards. The result is a streamlined code organised around three core principles: professional values, professional competence, and professional business practices.

Sara Robertson, ITI’s chief executive, said: “The real value of a code of professional conduct lies in establishing shared expectations, building trust and promoting professionalism. For clients, it signals that our members operate within a defined professional framework. For members, it provides clarity in difficult situations and supports them when they need to decline inappropriate work or push back on unreasonable demands.”

‘Our code helps distinguish highly trained language practitioners from automated solutions’

The revised code includes new guidance on technology use, reflecting the rapid evolution of machine translation and generative AI.

For businesses commissioning translation or interpreting services, the code offers practical reassurance. It sets clear expectations around confidentiality, competence and contractual good practice, helping organisations identify professionals who meet recognised industry standards. This is particularly valuable when handling sensitive commercial documents, legal

materials or international communications where accuracy and discretion are essential.

Sara added: “While AI translation tools have their place, they cannot replicate the judgement, cultural understanding and accountability that a professional translator provides. Our code helps distinguish highly trained language practitioners from automated solutions, giving businesses confidence.”

ITI is a professional membership body representing translators and interpreters across the UK.

NNBN bids farewell to co-founder

A business support organisation in Northamptonshire has announced the departure of one of its directors.

Marie Baker co-founded the Northamptonshire Business Network (NNBN) with Simon Cox in January 2022 to provide support to small businesses and charities in the county, helping them to make connections at events and grow. Since then, the organisation has firmly established itself as a core part of the local business community, representing 174 members and expanding its service offering to also include a digital magazine, workshops, annual visits to the Houses of Parliament, and its own business awards – the NNBN Business Awards.

Prior to establishing NNBN, Simon and Marie worked together to launch the Kettering Business Network in 2015, a networking group which brought businesses based in Kettering together to attend regular events to see how they might be able to work together. This was a resounding success and led to the creation of the Corby

Business Network, the Wellingborough Business Network, the Daventry Business Network and the Northampton Business Network.

Marie, who also runs two web design agencies, Poppy Design Studio and Poppy Eco Hub, has officially stepped away from NNBN and the NNBN Awards at the end of last year. Simon

will continue to operate NNBN and the NNBN Awards.

Marie said: “Simon and I have poured so much time and energy into getting NNBN to where it is now and I couldn’t be prouder of what we have achieved. However, Poppy Eco Hub and Poppy Design Studio are both growing quickly and I have been presented with so many great opportunities that I need to explore.

“I wish NNBN and its members the best of luck for the future and am so grateful to have been a part of their business growth journeys.”

Simon added: “Marie and I have worked together for 10 years now, and she has been a major part of NNBN and our business community. During that time, I have seen Marie and her businesses grow and flourish and I wish her luck for the future. I would also like to take this opportunity to thank Marie for everything she has contributed to NNBN over the years, and her previous support of the various local business networks which led to the creation of NNBN.”

MAIN PICTURE: The tree planting team from iNREACH Group

TOP LEFT: A day of labour, laughs and leaves

BOTTOM LEFT: Over 500 trees were planted

iNREACH offsets carbon footprint

Business technology firm iNREACH Group has held their annual tree planting day, in partnership with Treeapp, to help reduce its carbon footprint.

The Milton-Keynes based team returned to a local farm in Little Horwood where they spent the day planting over 500 trees of various species to help populate the patch of land.

An iNREACH Group spokesperson said: “These trees do more than offset our carbon footprint. They also replenish the land, create habitats for

animals, increase groundwater recharge and stabilise soil health among other benefits. We have now planted nearly 1,000 trees with Tim who owns the land.

“As well as all of the environmental benefits our tree planting has brought, it also gave us a day to be out of the office to get stuck in with nature. Members of our team were joined by our partners Bubble Creative Solutions and Silverstone for a morning of labour, laughs and leaves! Stella from Treeapp also joined us, and it

was lovely to be able to talk to her about the amazing work Treeapp do. Treeapp works with businesses all over the world, in partnership with their clients, who fund tree planting where the world needs them the most.

“During our time working with Treeapp, we have funded nearly 15,000 trees being planted across the globe. With an average of 109kg of carbon being absorbed by one tree each year, this is making a huge difference to the environment we call home.”

Business expo to put the spotlight on ‘tremendous’ local businesses event in focus fact file

NAME: Northamptonshire

Business Exhibition

SPONSORS: Newgen

DATE: 19 March

TIME: 10:00 - 15:30

VENUE: Wicksteed Park, Kettering, NN15 6NJ

Northamptonshire Chamber of Commerce’s first Business Exhibition of 2026 will be held next month. The exhibition will be held on Thursday 19 March 2026, at Wicksteed Park, Kettering, NN15 6NJ, from 10:00 until 15:30 and is open to both members and non-members.

The free to attend event will boast up to 100 stands showcasing the best of Northamptonshire’s businesses. There will be plenty of opportunities for organisations across the county to connect, promote, and network. The exhibition itself will attract hundreds of local businesses visiting throughout the day.

Headline sponsor Newgen IT Services will host a Microsoft Copilot talk for visitors to share their knowledge.

Before the exhibition begins there will be a free Coffee and Connect breakfast networking session from 8:30 to 10:00 and Speed Networking, sponsored by London Northwestern Railway, from 13:30 to 14:30.

There will also be a focus on the International Women’s Day theme for 2026, #givetogain, a campaign focused on collective generosity, donating time, knowledge, resources, and advocacy, to accelerate gender equality, emphasizing that when women thrive, everyone rises.

Northamptonshire Chamber of Commerce’s group commercial director Sunny Singh said: “After the roaring success of our Northamptonshire Business Exhibition that took place in September it’s with great pleasure that the Chamber can announce our first exhibition of 2026. Our popular exhibitions bring together businesses of all sizes and industries with a simple aim of championing, supporting and firmly putting the spotlight on our tremendous

local businesses across the county. I am delighted to see that we are returning to Wicksteed Park, a fantastic venue that hosted us last year, giving us space for more networking, more opportunities to connect and more access to promote your business.

“Finally, a big thank you to our headline sponsors Newgen IT Services. We look forward to welcoming our sponsors, partners, exhibitors, and every visitor on the day.”

Exhibition stands are available to book for Chamber members strictly on a first come first serve basis. Visit our website: northants-chamber.co.uk to see our exhibitor packages.

Niftylift apprentices win prestigious automation comp

Ateam of talented apprentices from Niftylift, based in Milton Keynes, has won the 2025 IMechE Apprentice Automation Challenge (AAC), marking the company’s second consecutive victory in the prestigious national competition.

The finals took place at the Manufacturing Technology Centre in Coventry, where a record 17 apprentice teams from across the UK competed to design and showcase innovative automated products.

Niftylift’s winning team, called Elevation Nation, made up of Paigan Huish, George Mott,

Haydn Nixon, Ben Gillow and Ewan Bell, impressed the judges with their creation, the Automated Stirrer, a clever kitchen aid that makes cooking easier through hands-free stirring. Designed and built entirely by the apprentices, the product demonstrates both creativity and engineering skill, offering practical benefits for everyday use.

Chief Judge Toby Heagarty said: “The winning team significantly impressed with their presentation skills. The prototype they developed showed iteration over time into their final product and the significant amount of

The team’s winning prototype, the Automated Stirrer

research they had done into the market was a key factor in the judges’ decision.”

Karl Digby, Niftylift’s apprentice development manager, added: “The team should be really proud of themselves for the work they put in. They’ve been excellent ambassadors for the company and for the apprenticeship scheme.”

‘This achievement is a testament to the enthusiasm, creativity and professionalism of our young engineers’

Niftylift’s chairman and founder, Roger Bowden, said the result highlights the strength of engineering talent in Milton Keynes: “This achievement is a testament to the enthusiasm, creativity and professionalism of our young engineers. To see two different Niftylift teams win this competition in consecutive years is remarkable and reflects the strength of our apprenticeship programme. Our apprentices continue to make us proud, not only through their technical skill but also their passion for engineering innovation.”

The win follows Niftylift’s 2024 success at the same competition.

New position is a ‘privilege’ for Adam

Popular property experts Jackson Grundy have announced a new joint managing director.

For the first time in the company’s 31 year history, the role of leading the company will be shared by founder David Jackson and former director Adam Faulkner.

Adam became joint managing director on 1st January.

Adam, who began his career in 2010 as a trainee negotiator, has gradually progressed through every position within the business, gaining a deep understanding of each part of the operation.

Adam became a director of the company in 2022 and last year began discussions with David about stepping into the new role.

He said: “Having worked closely with David and the wider team for many years, the opportunity felt like a natural progression and an exciting step forward in helping to lead the next chapter of the company.

“It is a great privilege to take on this position. Jackson Grundy has been established for more than 30 years, and to be entrusted with helping lead such a respected and long-standing company is something I’m extremely proud of.

“We have ambitious plans for the future as we continue to modernise the way we market properties and deliver excellent service. I’m excited to drive the business forward with the fantastic team we have in place.”

David said: “After 32 years of running the company, it is incredibly special to reach this moment. I have had the privilege of working with many exceptional people over the years, but for the first time it feels absolutely right to have Adam alongside me. He brings tremendous passion, energy, and humility to the business. I am immensely proud of everything Adam has achieved and truly look forward to working together as we lead the company into its next chapter.”

Amazon team backs local community organisations

The team at the Amazon fulfilment centre in Daventry has supported 14 local community organisations throughout 2025.

Amazon employees have made donations of over £14,500 to community organisations throughout Daventry such as Royal Derngate Theatre, The Beehive School and McCarthy Dixon.

Alex Barrett, site leader, said: “On behalf of the team at Amazon Daventry, we’re proud to support the Daventry community this year with these donations and volunteering our time.

Seeing our team collaborate with local partners and witnessing the difference we make together is fantastic, and we’re looking forward to another year of building lasting connections that have a real impact.”

Ralph Baker, from Amazon in Daventry, who volunteered with Daventry Foodhub, added: “I really enjoy the volunteer opportunities Amazon provides. As a Daventry native, it’s great to get

out in our community and lend a helping hand, and I can’t wait for what’s to come in 2026!”

The Amazon team marked milestones throughout the year with their colleagues, friends and family, celebrating summer, Prime Day, Halloween and Christmas. The Daventry fulfilment centre also celebrated their eighth anniversary in 2025, supporting customers around the UK since opening in 2017.

‘We’re looking forward to another year of building lasting connections that have a real impact’

Great start to the year for foundation

Northamptonshire Chamber’s Charity of the Year 2025/26 has started 2026 with lots to celebrate.

Northamptonshire Community Foundation has awarded more than £1.3m in grants to local community groups since the start of the 2025/26 financial year, and recently celebrated dozens of local charities at its annual awards event.

The foundation supports small, grassroots Northamptonshire charities and volunteer-led organisations doing vital work for the county's most at-risk residents. Recent awards given by

the grant-maker funded the Sikh Community Centre and Youth Club’s support service for poverty-affected families from minority communities; Volunteer Action’s Christmas meal for 100 people who are lonely or isolated over the festive season; and counselling bursaries for Manna House Trust’s Wellbeing Programme, for Northampton residents who have been referred through local mental health services.

Rachel McGrath, chief executive of Northamptonshire Community Foundation, said:

“We’re immensely proud to have awarded more than £1.3m in grants since April. Every

penny funds projects carefully tailored to meet the critical and diverse needs of our county's most vulnerable residents, from combating isolation to supporting mental health and alleviating poverty.”

This vital and varied work was showcased at Northamptonshire Community Foundation's Annual Awards event in late 2025. Across eight award categories, dozens of grassroots charities and dedicated volunteers were celebrated for their life-changing – and often lifesaving – work at the event hosted at the Royal Theatre, Northampton.

Super Seven take on Parkrun for charity

A team from USB2U swapped walking boots for running shoes as they took on a charity Parkrun in support of Sands, the leading charity for baby loss awareness.

For some of the runners, this was their firstever race, making the challenge even more meaningful. The Super Seven includes sales team members Sam Gardner, Arun Sampla, Cassidy Flynn, and Tristan Heard, marketing team members George Cook and Sara Day, and managing director Natalie Sharpe.

Natalie said: “We have always embraced fundraising with enthusiasm – whether through bake sales or 100k walks, we love going the extra mile for good causes.

“Sands is a charity close to our hearts, working tirelessly to prevent baby loss and provide vital support to families affected by this tragedy. So far, we’ve raised £765, and we’re determined to keep that total rising.

“After weeks of training, our Super Seven had a fantastic time partaking in the run and were overwhelmed by the support of the Northampton Parkrun organisation and the amazing people who have donated. Every donation helps fund Sands’ incredible work, and we’re grateful for the support we’ve received.”

To donate, visit:

www.justgiving.com/page/usb2u

Community donations and employee volunteering are just two of the ways Amazon supports the communities where it operates. Amazon co-founded the Multibank initiative with former UK Prime Minister Gordon Brown to support families in need. The West Midlands Multibank opened this year, with Birmingham Voluntary Service Council (BVSC). The initiative has donated more than 12 million surplus goods to over 800,000 families across Wales, Scotland, Greater Manchester, London, Tees Valley and Birmingham. This year, the Multibank will send one million orders to families across the UK.

‘After weeks of training, our Super Seven had a fantastic time partaking in the run and were overwhelmed by the support of

the Northampton Parkrun organisation and the amazing people who have donated’

Award winners included Volunteer Action for their Community Transportation Scheme; People’s Theatre Collective for A Home for Harmony, a musical play about a disabled owner, their cat, and assistance dog learning to live together; Delapré Abbey Preservation Trust for their Growing for Wellbeing gardening project; Headway East Northants for the support and services they provide to survivors of brain injury; and Higham Gateway Club for the weekly wellbeing sessions they run for their members, all of whom are adults with a learning disability. In 2026, Northamptonshire Community Foundation is proudly celebrating its 25th anniversary.

To find out more about the foundation’s work across the county, visit ncf.uk.com

Unity Place offers a new home to purpose-driven businesses

Fgrowing its presence in Milton Keynes with new developments designed to support modern, purpose-driven ways of working.

This year, x+why is introducing a series of smaller, more flexible studio office units at its home at Unity Place, opposite the train station, responding to growing demand from early-stage and scaling businesses in Milton Keynes seeking an inspiring base without committing to large footprints.

The expansion marks another step in x+why’s mission to support ambitious organisations at different stages of growth, particularly those driven by purpose as well as profit.

As a certified B Corp, x+why is known for creating workspaces that prioritise sustainability, community and meaningful connection. The location offers a mix of private offices, studios, meeting rooms and shared spaces, all designed to encourage collaboration between like-minded organisations.

The Unity Place community is already home to a diverse mix of members, from creative studios to sustainability-led tech companies, all benefiting from proximity to transport links and a thriving local ecosystem.

‘The word community gets bandied around a lot, but it feels genuine here.’

One such member is TrackZero, a sustainability technology company helping organisations measure, manage and reduce their carbon emissions. TrackZero joined the x+why community after winning Pitch for Six, x+why’s local initiative designed to support standout early-stage businesses.

From the outset, TrackZero stood out for its clear mission: to make carbon reporting

collaborative, credible and accessible. Through intuitive software and guided assessments, the company enables organisations to better understand their environmental impact and take meaningful action.

Since joining x+why Unity Place, TrackZero’s growth has continued to accelerate. Most recently, the company also achieved B Corp certification, marking a significant milestone in its journey and reinforcing its commitment to high standards of social and environmental performance.

Oliver Waters, co-founder and chief product officer at TrackZero, said: “The word community gets bandied around a lot, but it feels genuine here. We’re really proud to be based at Unity Place because of that.”

General manager x+why Unity Place Marian Powell said: “Milton Keynes is home to a growing

community of purpose-led businesses, prioritising impact, collaboration and long-term value.

“Located on Level 2, x+why at Unity Place is a light-filled workspace within the vibrant Unity Place campus – home to cultural venues, independent food and drink offerings and community-focused spaces. Designed with collaboration and wellbeing in mind, the workspace reflects x+why’s belief that where we work should actively support how we live and the impact we want to have.

“It is inspiring to see the local business community thriving in Milton Keynes. Stories like that of TrackZero’s highlight how x+why Unity Place is becoming a hub for businesses focused on building a more responsible and sustainable future, together.”

Project Management Solutions MK:

Delivering clarity, confidence & control to your projects

In today’s fast-paced business environment, successful project delivery is no longer a luxury, it’s a necessity. At Project Management Solutions MK, we empower organisations to deliver projects with precision, purpose, and measurable impact.

Whether you’re navigating complex stakeholder landscapes, scaling operations, or launching new initiatives, our tailored project management services are designed to bring clarity to chaos. We don’t just manage timelines, we build trust, drive collaboration, and ensure every milestone aligns with your strategic goals.

Founded on the belief that great project management is about people as much as process, our approach blends industry best practices with a human touch. From SMEs to public sector bodies, our clients value our ability to embed seamlessly into their teams, lead with integrity, and deliver results that speak for themselves.

Meet the team

Mark Eustace. BA (Hons) MSc. MCIOB

With decades of hands-on experience in capital project delivery, I lead complex construction and infrastructure programmes across the education and charity sectors. My focus is on governance, compliance and clarity – managing public funds with precision and trust. Embedded within client teams, I align capital delivery with long-term strategy, stakeholder needs and operational impact.

Georgina Thompson. PRINCE2

With 15-plus years’ experience, I deliver peoplefirst project leadership across education and charity sectors. I specialise in embedding within teams to drive revenue projects and operational change that reflect real-world goals and values. Passionate about clarity and collaboration, I bring structure, momentum and results – from digital rollouts to complex builds.

Our services include:

• End-to-end project delivery

• Stakeholder engagement and communications

• Risk and issue management

• Agile and hybrid methodologies

• Lead bid writing opportunities, coordinate programme delivery and ensure full compliance with audit and reporting requirements.

Our

successes

Camphill Milton Keynes – Bradbury House Development (pictured)

PMS MK partnered with Camphill Milton Keynes Communities to deliver Bradbury House, a fully decarbonised residential home for adults with learning disabilities. Mark led the team to overcome live-site constraints, accessibility challenges, and complex stakeholder coordination. The result: a benchmark in inclusive housing with a 92% satisfaction rate and a 38% reduction in carbon footprint. “This project has truly transformed lives,” said Tim Davies, CEO of Camphill MK.

We played a pivotal role in securing over £5.2m in LSIF funding for Milton Keynes College and four partner colleges across the South East Midlands. Georgina led the development of the bid to the Department for Education, translating complex regional skills priorities into a compelling, fundable programme. By coordinating requirements across five institutions, PMS MK established a unified delivery framework spanning green technologies, digital skills, employer engagement and health. The programme encompassed four distinct projects; each managed under a central governance structure designed to meet rigorous audit and reporting standards. Georgina’s leadership ensured full compliance with funder expectations while enabling agile delivery across multiple sites and stakeholders.

Why choose us?

• Local expertise with national reach

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policymatters

The Chambers represent the views and interests of members at local, regional and national levels

Engaging with key policymakers remains a priority

By Simon Cox (pictured), head of policy at Northamptonshire Chamber of Commerce and Milton Keynes Chamber of Commerce

It’s certainly been a busy period on the policy front, engaging with ministers, MPs and the BBC.

A key highlight was representing Milton Keynes Chamber of Commerce on the BBC Look East Politics Show, alongside Milton Keynes Central MP Emily Darlington. The programme focused on the growth, ambition, and economic potential of Milton Keynes, providing a high-profile platform to discuss the area and thoughts around AI. Also on the programme were Milton Keynes Chamber of Commerce members ICR Leasing who spoke about their presence in the local area. Engagement with policymakers has remained a strong priority. Business breakfasts were attended with Stuart Andrew MP (Daventry) and Sarah Bool MP (South Northamptonshire), where concerns raised by local businesses were presented using Quarterly Economic Survey (QES) data. These discussions ensured that the lived experiences of businesses were clearly communicated and evidenced, strengthening the case for policy consideration at a parliamentary level.

The reach and impact of the QES continues to grow. It is now circulated through the Northamptonshire Manufacturing Forum, Northamptonshire Logistics Forum, and other interested stakeholders, with plans to maintain and expand this distribution.

QES data was also presented during a meeting with Shadow Chancellor Mel Stride, also attended by Kevin Rogers of Wilson Browne Solicitors, demonstrating the national relevance of regional business intelligence.

Throughout the period, the Chamber was represented across a range of local business networks, including the Northamptonshire Logistics Forum and Northamptonshire Manufacturing Forum. Attendance at Northamptonshire Day celebrations in Westminster, organised by Mike Reader MP, further strengthened regional advocacy and relationship-building.

Additional engagement included attending Business Buzz events in Wellingborough, Kettering, and Northampton to support QES participation, leading speed networking and QES engagement at the MK Business

Exhibition and participating in Small Business Saturday celebrations in Westminster with Chamber members.

I joined Stuart Thomas from Medi8 Therapies and Kelly Israel from Melody Woman Music who were two members selected by the national Small Business Britain team and recognised in the top 100 small businesses in the UK. Northamptonshire MPs Sarah Bool, Rosie Wrighting and Lee Barron all came to congratulate them for their achievement in a special reception.

Kelly and I also attended an event at Barclays HQ in London which discussed Disabled Entrepreneurship and the Lilac Review – an independent review, tackling the inequality faced by disabled founders and aiming to levelup entrepreneurial opportunity. Here, again, we heard from leading figures in the UK about supporting disabled entrepreneurs and the value of “The Purple Pound” – the total spending power of disabled people and their families. This is an area that I’m keen to better understand to find out what more we can do to support local businesses.

Chamber Business Partners are an exclusive group of influential companies within Chamber membership

Protecting your leaders is the best way to protect your firm

Milton Keynes-based insurance broker Everywhen is urging local businesses to consider management liability protection (MLP) to protect their company.

How management responds in critical moments can have serious consequences. In some cases, senior managers may face personal litigation – and the company may be legally prohibited from covering those costs.

A claim doesn’t need to be valid to be expensive. Even unfounded allegations can lead to significant legal costs and reputational damage.

Common reasons for claims include mismanagement, negligence, unfair dismissal, discrimination, libel, slander, breach of statutory duties or sexual harassment.

MLP provides protection in three key areas. Firstly, directors’ and officers’ liability, which safeguards the personal wealth of directors, senior officers, and management against legal costs and awards from claims.

‘Leadership isn’t just about trading – it also carries a duty of care to employees and consumers’

Next employment practices liability, which protects against allegations from current, former, or potential employees relating to breaches of contract or employment law. And finally, corporate legal liability, which covers the company for defence costs and claims similar to those faced by directors and officers.

Client director Marc Taylor said: “The global economy remains under immense pressure, and senior leaders are often required to make rapid decisions to protect their organisation, customers, and suppliers. But

Marc Taylor, client director at Everywhen

leadership isn’t just about trading – it also carries a duty of care to employees and consumers. Acting responsibly is essential to prevent avoidable harm.

“The consequences of not having protection for your directors, senior officers and their families can be devastating, and may even

result in disqualification as a director, criminal prosecution, personal bankruptcy, a custodial sentence, or financial hardship.”

If you want to know more about MLP, and how it can protect your business and staff, call Everywhen on 01908 258388 or email marc.taylor@everywhen.co.uk

Report reveals Trilogy Active’s full impact

A journey of expansion, impact on the local community and investment and growth is at the heart of an annual review of the operator of one of the Midlands leading health and fitness providers.

Trilogy Active, which owns and operates leisure centres and active play centres across the Midlands, has published its annual report which sets out the impact they are making on the local communities they serve.

As a health and wellbeing trust, Trilogy Active operates Berzerk Active Play Centres in Northampton, Derby, Birmingham and Atherstone as well as Cripps Recreation Centre, Danes Camp, Duston Sports Centre, Lings Forum, The Mounts Baths and the Forum Cinema in Northampton as well as Belper Leisure Centre in Derbyshire.

“As a leading not-for-profit social enterprise, Trilogy Active operates an extensive portfolio of leisure facilities across the Midlands,” said John Fletcher at the publication of the report, called Inspiring Active Lifestyles. “The past year has marked a milestone, with record levels of participation, member growth, and programme expansion.

“I am proud that our financial performance was equally strong, generating a healthy surplus that, in line with our social enterprise model, is reinvested into programmes that improve health, wellbeing,

and community outcomes. This success ensures we continue to deliver on our charitable objectives while creating longterm social value.”

‘Our centres provide the perfect setting for children to develop physically, mentally, and socially’

Inspiring Active Lifestyles sets out the real impact that has been made by Trilogy Active and specifically showcases the power of Active Play on families, which includes how Berzerk Active-Play has quickly become a favourite destination for families, offering children a safe, stimulating, and fun environment to play and grow.

“With a wide variety of play structures and interactive activities, our centres provide the perfect setting for children to develop physically, mentally, and socially, while supporting overall health and wellbeing,” John said.

Bulk Text Service to exhibit at major show

Northamptonshire-based SMS marketing company Bulk Text Service will be exhibiting at the International Franchise Show this April, continuing a run of successful appearances at major UK trade shows.

Bulk Text Service’s presence at this year’s show follows strong engagement and positive feedback from exhibitions attended throughout 2024 and 2025, where demand for simple, reliable customer communication tools continued to grow. The company says the franchise sector in particular has shown increasing interest in scalable messaging solutions that support multi-site operations and consistent customer engagement.

At the International Franchise Show, Bulk Text Service plans to demonstrate how their SMS platform can be used across a wide range of business needs, from promotional marketing messages and product updates to appointment reminders, receipts and essential customer notifications. With SMS consistently delivering high open rates, the service offers businesses a fast and effective way to stay connected with their customers.

Danielle Harris, head of SMS at Bulk Text Service, said: “When used properly, SMS isn’t just a reminder tool; it’s a powerful channel for reliable, professional customer communication.”

Designed to be easy to use and costeffective, Bulk Text Service’s platform supports organisations of all sizes, helping them improve communication, reduce missed appointments and strengthen customer relationships.

If you’re attending the International Franchise Show this year and would like to learn more about Bulk Text Service and its SMS communication platform, the team will be exhibiting on stand 604 and welcoming visitors throughout the event.

The report explains that active play centres are vital community spaces, supporting children’s holistic development and laying the foundations for lifelong health and wellbeing. By combining physical, cognitive, social, and emotional benefits, they play a key role in developing physical literacy and resilience.

“I am proud that once again Trilogy Active can showcase the real and tangible difference, we are making to the communities that we serve,” John continued. “Over the past 12 months we have again secured funding to expand the HAF programme which provides more than 2,100 children on free school meals with access to activities and meals during school holidays. Through our network of ActivePlay centres and the Junior Active programme, we are providing families with the opportunity to nurture the wellbeing of future generations.”

going global going global

Expert advice, guidance and updates from the world of international trade

Forum is a must for all businesses interested in trading

Northamptonshire Chamber of Commerce will hold its next International Trade Forum on Wednesday 15 April.

The event, which will be held at RS Components Limited in Corby, supports all business that have an interest in starting, continuing, or growing in the world of export and overseas trade.

‘There will then be a panel discussion about current trade insights’

Representatives from the Department of Business and Trade, Export Academy, Export Finance and Innovate UK Business Growth will all be on hand to answer questions and share trusted advice and knowledge.

Representatives from the British Chambers of Commerce and others will all be on hand to answer questions and share trusted advice and knowledge. There will then be a panel discussion about current trade insights and an opportunity to have delegate questions put to the panel for their thoughts or to answer specific questions. Any questions will need to be submitted by the delegate prior to the event.

There are 60 places available and the forum, which runs from 9:00 to 12:00, is open to both Chamber members and non-members. Chamber members are free to attend. Non-members cost £10.

To book a place visit www.northants-chamber.co.uk

The healthcare logistics sector gets major boost

Yusen Logistics Global Management Co Ltd is pleased to announce that Yusen Logistics (Europe) B.V., an overseas subsidiary of Yusen Logistics Group, has completed the acquisition of the Walden Group subsidiaries Movianto, Eurotranspharma, Transpharma International and Walden Digital.

This transformative and strategic acquisition further reinforces Yusen Logistics’ leadership in the European healthcare logistics sector and demonstrates its unwavering commitment to delivering best-in-class transportation and logistics solutions for the healthcare industry.

‘This integration strengthens our position in the healthcare logistics sector’

All entities – Movianto, Eurotranspharma, Transpharma International and Walden Digital – will operate as part of the Yusen Logistics Healthcare network, as wholly owned subsidiaries of Yusen Logistics (Europe)B.V., creating a dedicated healthcare

platform that connects end-to-end logistics services and supply chain solutions.

Hiroki Harada, CEO of Yusen Logistics Global Management Co Ltd, said: “This marks an important step forward for Yusen Logistics as we officially welcome our new colleagues from Walden Health into our organisation.

“This integration strengthens our position in the healthcare logistics sector and reflects our commitment to delivering best-in-class solutions for customers across Europe and beyond. I am confident that this strong start will accelerate our growth and support the ambitious objectives of our new mid-term plan starting April 2026. Together, we will set new benchmarks for excellence in healthcare logistics.”

Minoru Futonaka, managing director of Yusen Logistics (Europe) B.V., added: “By combining our long-standing regional presence with the specialised expertise of these healthcare professionals, we are strengthening our ability to deliver comprehensive, tailored solutions across the entire supply chain. This integration not only expands our footprint but also reinforces our commitment to supporting customers with world-class healthcare logistics.”

It’s time to get the word out about Digital Origin

This local IT managed service provider is the region’s best kept secret. Now Stephen Richardson, CEO of Digital Origin, says the focus is on brand awareness and reaching an ‘audacious’ goal.

In the last year, IT managed service provider Digital Origin has doubled its office space, grown to a workforce of 65 and reached more than £12m in turnover.

Yet CEO Stephen Richardson believes his company could still be the region’s best kept secret.

“If you came to Milton Keynes or Northampton and asked, can you name an IT managed service provider, we probably wouldn’t make the list,” said Stephen. “We’ve spent the last six months increasing our brand awareness and that’s one of our key focuses for the year ahead.”

So, who are they?

Digital Origin was established in 2019 by founder James Evans. With previous experience earned from building and selling telecoms business Sunrise Associates, four years previously, James wanted to create a one-stop-shop for connectivity services for small to medium sized businesses.

The journey began with the acquisition of local IT company, EBS. This gave Digital Origin an IT help desk function and a client base to start talking to. Digital Origin was born.

Soon after, Bob Sweetlove, former managing director of Carphone Warehouse Business, was appointed as operations director. In 2020, Stephen Richardson joined as commercial director, bringing with him a decade of experience in mergers and acquisitions at PricewaterhouseCoopers.

“James and I had been at school together, so knew each other well, and I had seen him build and sell a reputable business. After about six months of conversations with James and Bob, I decided to join the team and haven’t looked back! The three of us

owned the business and were fully involved, day to day, in building and developing the business – setting about growing Digital Origin as you see it today.”

Over the next three years Digital Origin acquired three more IT managed service provider (MSP) businesses. Their uniqueness was that all three business leaders had commercial and service-focused backgrounds, rather than being technology-led leaders, as is usually traditional in the sector.

Continued on page 28...

‘Staying close to Milton Keynes and Northampton seemed like a good idea as the areas have a rich heritage of locally grown, established businesses’

L-R: Rupert Evans, COO, and Stephen Richardson, CEO of Digital Origin

...from page 27

“We came into it very green from a technical perspective, but were commercially led, so that was a strength, as well as us being friends,” said Stephen.

“Although we were new to the scene, because of how we set the business up, we’ve been very careful every time we’ve acquired a business, checking it fitted in with the model and culture we were trying to create. Each business had to have good people that all integrated into Digital Origin.

“We’ve kept the knowledge of multiple decades of experience from people, pooling it together. It’s made us robust and resilient in what we deliver, but it also allows us still to be dynamic, and innovative in what we do.”

Digital Origin is based at Pury Hill Business Park, Towcester, where the team recently moved into new offices, two and a half times bigger than the last, at 8,000 square feet over three floors.

The whole team is office-based five days a week, which is important to the leadership team, as is the central, commutable location. Stephen said: “It can create a challenge in recruiting, as all employees need to be able to drive to reach the office, and hybrid working isn’t an option for us.”

This means the Digital Origin team all live locally to

Milton Keynes and Northampton, and as the company grew through acquisition, the leadership team purposefully chose local acquisitions.

“We knew we would consolidate into one location, so each acquisition had to be relatively close to us. Staying close to Milton Keynes and Northampton seemed like a good idea as the areas have a rich heritage of locally grown, established businesses,” said Stephen.

“IT providers are the lifeblood of a business, so for a client to switch, their current provider has got to have done something wrong, or we really need to show why we’re the better choice. Being in an area where there are lots of opportunities with businesses moving in and growing, allows the pond you’re fishing in to become bigger.”

As an IT managed service provider, Digital Origin offer an IT, cyber security and telco extension to businesses. Typical clients are businesses between one and 250 without an IT team to fall back on.

‘It’s not your typical private equity model. We’re decentralised, so we continue running as our own entity’

“The business started with an idea called CaaS (Connectivity as a Service), building a service wrap around business connectivity – meaning we’re not just the IT service, but also the telco, the internet, and the mobile provider as well.

“Technology leads everything we do. If your email goes down now, it pretty much stops your business working. And so, Connectivity as a Service provided the client a better path of ownership to when they had a problem. With us they had one help desk and one point of contact who would be able to sort out their problems for them.”

In October 2023, American private equity firm, Evergreen Services Group, in conjunction with its global management company, Lyra Technology, made an offer to buy Digital Origin, with the trio selling the business in its entirety in March 2024.

Stephen said: “It’s not your typical private equity model. We’re decentralised, so we continue running as our own entity and deliver back to Lyra Technology at the end of each year. We’re one of 109 MSP’s that they own around the world.

“Taking the offer from Lyra Technology allowed James and Bob to step away from the business in 2024 with me becoming CEO in January 2025. We also appointed Rupert Evans as our COO, who joined us with strong experience in operations and client service.

“We were always going to sell at some point, although we probably did it two or three years earlier than planned. World economics were partly to do with it but also the way the private equity management piece was set up was key – it had to work for our clients and our staff.

“Following this we have been able to give back to our people. We introduced private health, a salary sacrifice EV scheme, gym membership and many more employee benefits. We wanted to reward the people that had allowed us to get to where we were and demonstrate that long term.

“Since being American-owned, there has been a big injection of energy into the business. One of the first things they asked us for was our Big Hairy Audacious Goal (BHAG), a shoot for the stars goal for the next five years.

“Our Big Hairy Audacious Goal is to be a £30m business by 2030, which effectively is doubling our standpoint as we are now. That opportunity will only come through organic growth, so delivering the best client service and the best product sets, through great people is really important to us to be able to actually achieve that.”

In line with Digital Origin’s ambitious goals, the team want to extend their reach and become more well known locally. Joining the Chamber has been a key part of making new contacts and spreading the word and they have already started doing reciprocal business generated through recent events.

Stephen has used the Chamber’s international trade services since 2012 when he was running his family’s manufacturing business in the Far East. In 2025, when Digital Origin decided they wanted to increase brand awareness, Stephen suggested joining the Chamber.

“Everything that we try to do in terms of PR, we want to be local,” he said. “Starting to meet more local businesses is important to us. Plus, we want to share our knowledge on cyber security and help local businesses with their data security, security awareness and reliability reputation.

“We are meeting and working with more and more businesses that are not prepared or managing their IT and cyber security. It may sound like scare tactics, but we tell businesses they are literally on a list waiting for a hacker to attempt to access their data – and there’s not always a guarantee to get it back. Invest in securing your business adequately or at least take advice on some best practices to protect your business, and in many cases family businesses.”

issue spotlight: sustainability & green business issue spotlight

Each issue of inbusiness takes a closer look at the key sectors operating in Northamptonshire and Milton Keynes

Sustainable pump helps drive down maintenance costs

CDR Pumps UK Ltd has demonstrated how innovative technology can drive both environmental and commercial gains by partnering with a leading national cardboard manufacturer to help reduce their energy usage and ongoing pump maintenance costs.

Many UK manufacturers still rely on air-operated diaphragm pumps (AODDs). While dependable, AODDs suffer from poor energy efficiency, noisy operation and high maintenance due to issues such as icing, air leaks and numerous moving parts.

With energy costs continuing to challenge industry, CDR Pumps knew a more sustainable alternative was essential.

A spokesperson said: “For us, sustainability isn’t an aspiration – it’s a commitment embedded in the solutions we deliver. In this instance, we introduced the QUANTM™ electric diaphragm pump, a direct replacement for traditional AODDs that fits the same footprint but operates with remarkable efficiency.

“During a live trial, we measured both air and electrical consumption and uncovered striking results: a single AODD consumed 47,813 kWh annually, compared with just 5,880 kWh for the QUANTM™ pump. That translated into an annual saving of over £8,800 per pump.

“Following the success of the first installation, the manufacturer replaced seven units – cutting energy use by 334,687 kWh a year. With sustainability as a strategic priority across all 11 of their sites, they went on to order 96 QUANTM™ pumps, achieving nearly £1m in energy savings in the first year alone.”

College’s Refill campaign to cut single-use plastic

Milton Keynes College Group has launched a new scheme to cut single-use plastic bottle waste across its campuses.

The Refill campaign focuses on promoting water fountains around campus as well as providing reusable water bottles to encourage refill and reuse. 600 bottles are being donated by waste management company, SUEZ recycling and recovery UK, and are made from recycled plastic.

Lauren Gallyot, college group sustainability lead, said: “Last year we sold 29,832 plastic water bottles at our Chaffron Way and Bletchley campuses –our Refill Campaign is encouraging everyone across our campuses to use their refillable bottles, so we can dramatically cut the amount of plastic we’re throwing away. This is just one way we’re looking at to make the college a more sustainable place, as part of our Climate Action Plan.”

The student-facing campaign was launched at student Welcome events at both campuses, where Karen Thompson from SUEZ came along to help

speak to students about the campaign and hand out water bottles, alongside Lauren and students from the college’s sustainability action group.

The Refill campaign was inspired by the winning idea at the college group’s Green Futures competition earlier in the year, where students Katherine Watkiss and Jonathan McTeer presented their proposals for a recycling scheme on campus. The idea was then developed into the Refill campaign.

Peter Marshall, contract manager at SUEZ recycling and recovery UK, said: “Creating a more sustainable future is really important to us and part of our core commitments in Milton Keynes, helping to make the city and region cleaner and greener. We are proud to support the communities across the city region through partnerships like the refill scheme at MK College, as we believe these efforts play a key role in building a more sustainable future for all and encourage positive change.”

issue spotlight: sustainability & green business

Smart tills measure waste prevention

Charity shops encourage re-use and prevent thousands of tonnes going to landfill every year – and Age UK Northamptonshire has the data to prove it.

The introduction of new smart tills in 10 of their 11 Northamptonshire shops means that since July the local charity can see a running total of sales in kilograms each week.

Each item sold is categorised and then the tills perform the calculation. The system also comes up with a figure for how much carbon dioxide has been saved by avoiding waste.

‘Age UK Northamptonshire improves life for older people in the county. The income from our shops is vital to our survival’

In the past five months the tills show that the 10 shops have prevented a grand total of 31,770 kilograms from going to landfill by giving unwanted items such as plastic toys, books and men’s trousers a new lease of life.

The charity needs donations of good quality clothes, bric-a-brac and books that are in a saleable condition in order to achieve this, but it can also generate a small amount of revenue from

donations that could not be sold.

It has even partnered with Cash4Coins to turn foreign, outof-date and damaged currency into donations.

Retail development manager Yvette Prior said: “Age UK Northamptonshire improves life for older people in the county. The income from our shops is vital to our survival, representing roughly 17% of our annual turnover.

“Increases in national insurance contributions and the National Minimum Wage introduced in the Chancellor’s Autumn budget have meant that 2025 was a challenging year for all charities. Everybody who shops in a charity shop or donates their unwanted items is helping to make the world a better place.”

issue spotlight: professional services

TC Group celebrates 40 years in the biz

TC Group’s Northampton office is marking a major milestone as it celebrates 40 years of championing businesses in the county and beyond. As one of the longestestablished professional services firms in the town, the anniversary offers an opportunity to reflect on decades of growth, community involvement, and ongoing commitment to the county’s business landscape.

Founded in 1986 in Cliftonville, the Northampton practice later relocated to Moulton Park, operating for many years under the Haines Watts and Fortus brands. In July 2023, following sustained growth, the firm joined TC Group, now one of the UK’s Top 18 accountancy firms. Since 2017, the Northampton team’s been based at Rushmills, delivering full-service accountancy and trusted advisory support to businesses and individuals across Northamptonshire.

Today, the Northampton office is home to several of TC Group’s specialist national service lines, strengthening the firm’s advisoryled approach for business owners

both locally and across the UK.

“Having traded in the county for over 40 years, we’ve had the privilege of supporting generations of entrepreneurs and business owners as they grow, adapt, and plan for the future,” said Northampton-born and proud Northamptonian Stephen Watts, chief operating officer at TC Group, who has been with the firm for 13 years.

“Over that time, we’ve built a strong advisory offering alongside our core services, recognising the real value that proactive, forwardlooking advice can bring to these businesses. We’re proud of our roots in Northamptonshire and remain committed to supporting the success of the local business community for many years to come.”

Fellow proud Northamptonian Partner Ben Young added: “Collaboration’s central to how we work. We partner with banks, legal teams, and other professional advisors across the

county, sharing insight and strengthening the support available for local SMEs. With advisory services spanning HR consultancy, property services, corporate finance, innovation reliefs, and tax advisory, we offer clients a joined-up, full-service solution under one roof.”

TC Group continues to evolve as a full-service, advisory-led partner

‘Having traded in the county for over 40 years, we’ve had the privilege of supporting generations of entrepreneurs and business owners as they grow’

for business owners nationwide. Its Northampton office will be accelerating its client development and client experience strategic priority, ensuring every interaction is underpinned by personal chemistry, professionalism, and proactivity.

“Our focus going forward is on strengthening specialist expertise, leveraging the significant investment made at Group level to ensure we are well positioned to benefit from ongoing digital transformation in our profession, and maintaining a strong focus on client experience,” added Stephen.

Partner Day brings HR experts together

hireful, the UK-based recruitment software and services provider, has hosted its fourth annual Partner Day for 2026, designed for independent HR consultants and recruitment partners across the UK.

The one-day event was held last week at Kettering Park Hotel & Spa, bringing together consultants, practitioners and partner organisations for a day of discussion, insight-sharing and networking.

Partner Day 2026 focused on the practical challenges facing HR and recruitment consultants, including business development, pricing and positioning, and changing client

expectations. The agenda is deliberately discussion-led, featuring roundtable sessions and peer-to-peer conversations.

Many of those who joined in are members of the hireful Partner Programme, a free initiative supporting independent HR consultants and smaller consultancies looking to expand their services into recruitment. The programme enables partners to offer recruitment software and services alongside their existing HR support, with access to expert guidance, sales resources and a growing professional community.

Commenting on the event, Leanne Hayward, hireful’s head of

partners, said: “Partner Day has grown year on year, and reaching our fourth event reflects the

It’s about creating space for honest conversations and shared learning.”

Acquisition set to make a big Impact

People-first HR consultancy, Impact HR, has expanded following an acquisition and series of strategic appointments.

The company, which rebranded from Kingswood Group in October, recently announced the acquisition of Tugela People, a leading HR and payroll systems consultancy based in Milton Keynes.

The acquisition brings together Impact HR’s national HR consultancy, compliance and people advisory capability, with Tugela People’s expertise in HR and payroll technology implementation and optimisation.

This move follows other successful acquisitions in the last year in Leeds and Leicester.

To support this business growth, Impact HR has also restructured its leadership team with a series of strategic appointments.

The first of these appointments was Greg Guilford as group CEO. Greg joined Impact HR with more than 20 years’ experience in

senior leadership, consultancy and HR. At his previous consultancy in Northamptonshire, he spent 17 years as CEO, scaling the business, leading mergers and acquisitions, and delivering award-winning client service.

A second appointment followed with Juliet Irving joining the business as director of HR operations. In this role, Juliet manages and develops and oversees a team of HR Consultants

and HR Advisors providing outsourced HR support to SMEs. Thirdly, James Balding has been recruited as head of health and safety. James will lead the development and delivery of health and safety services across Impact HR’s national client base through consultancy, audits, safety culture reviews and ongoing advisory partnerships.

Greg said: “I am delighted to be leading Impact HR Consulting at such an exciting time in its

journey. The business has built an excellent reputation for delivering high-quality HR services, and the new name reflects its ambition to make a real impact for clients, which I am a firm believer in. I look forward to working with the talented leadership team, and everyone at Tugela People, to continue driving growth and ensuring we deliver the very best HR, payroll and health and safety services to businesses across the UK.”

The Xerox–Lexmark merger:

In a landmark $1.5bn acquisition, Xerox has officially welcomed Lexmark into its portfolio, uniting two titans of the print and imaging world. At Ican Technology Ltd, we see this as more than a merger – it’s a signal of transformation for the entire office technology landscape, and a powerful step toward smarter, more sustainable workplaces.

A strategic match with end-user benefits

Xerox, long known for its innovation in managed print services and workplace solutions, now gains Lexmark’s robust laser printing technology, global reach, and deep channel partnerships. This union creates a powerhouse of complementary strengths: Xerox’s cloud-first, service-driven model meets Lexmark’s hardware reliability and security-focused design.

For our clients, this means:

• Broader product choice across A4 and A3 formats, from compact desktop units to highvolume multifunction systems.

• Enhanced service continuity, with unified support and streamlined supply chains.

• Smarter integration with cloud platforms and IT infrastructure – areas where Ican Technology excels in tailoring solutions.

Sustainability at the core

This acquisition isn’t just about scale – it’s about shared values. Both Xerox and Lexmark have long-standing commitments to environmental responsibility. Xerox’s “Reinvention” strategy includes phasing out legacy hardware and investing in energy-efficient systems. Lexmark brings its award-winning cartridge recycling and circular economy programs to the table.

Together, they’re accelerating the industry’s shift toward:

• Lower energy consumption through smarter print engines and sleep modes.

• Reduced waste via remanufacturing and closed-loop toner systems.

• Cloud-based fleet management, cutting unnecessary print volumes and carbon footprints.

At Ican Technology Ltd, we’re proud to align with these goals. Our portfolio already includes sustainable energy solutions, atmospheric water generators, and indoor air quality systems –technologies that complement the eco-conscious direction of modern office environments.

Why it matters to you

As your trusted partner in office technology, Ican Technology Ltd is uniquely positioned to help you harness the benefits of this industry evolution. Whether you’re upgrading your print fleet, integrating AV and signage, or rethinking your workspace with smart furniture and climate systems, we deliver future-proof, sustainable solutions that work together seamlessly.

The Xerox–Lexmark merger is a milestone –but it’s also a launchpad. Let’s use it to build smarter, greener, more connected workplaces –together.

Discover what’s

issue spotlight: hotels, tourism & events

How to plan an event on a tight deadline

Short lead events are becoming a regular feature of corporate life –as Northampton-based Brightspace Events well know. Late approvals, delayed budgets, and leaner teams mean many businesses are now delivering conferences, meetings, and events with just four to six weeks’ notice.

“The good news is short lead events are achievable,” said Sarah Threlfall, managing director at Brightspace Events. “The challenge lies in understanding what changes when time is tight.

“Short lead delivery works when there’s honesty about what’s achievable. The earlier everyone understands the implications on cost, availability and logistics, the smoother the process becomes.”

Sarah believes that businesses

need to consider a few key factors when timelines are compressed. Venue and supplier availability can reduce sharply and budget pressure intensifies, driven by limited negotiation time.

Vitally, safety and compliance still require the same rigour.

Sarah added: “Internal capacity is tested, especially when events sit alongside day-to-day roles. This is where agency support becomes vital. An experienced agency brings structure when time is limited. With production, safety, staffing, and logistics managed in one place, decisions are faster and risks are controlled. This level of co-ordination is difficult to replicate internally at short notice.”

Brightspace Events are encouraging organisations to approach 2026 planning with flexibility in mind.

Gala dinner in aid of children’s charity

Holiday Inn Corby is hosting a charity gala dinner for the amazing local children with cancer charity, Be More Fab.

On Thursday 26 March, comedian and TV presenter Joel Dommett will host the glamorous Have Happy Days event, which will also feature local pianist Lincoln Noel and Britains Got Talent magicians Jay and Joss.

There will also be a special superstar guest in the form of the charity’s inspiration, founder and national star, Florrie Bark.

VIP tables are already sold out, with eight standard tables remaining at £100 per ticket. Tables seat 10 people. There is also one table of individual bookers at £100 per person for those attending in a smaller group. Organisers are also looking for raffle and auction prizes for the evening.

For more information, to book tickets or to add your support, email salesmgr@hicorby.com

“Securing key dates and trusted partners early gives teams breathing space,” concluded Sarah. “So, you’re already in a position to respond with confidence, rather than compromise, if a short lead requirement appears.”

issue spotlight: hotels, tourism & events

Update standard for events sustainability

Sustainability is now a core expectation in the events industry. From conferences and venues to global sporting occasions, stakeholders demand responsible practices that minimise environmental impact and create positive legacies.

Robinson Management Services says the latest revision, ISO 20121:2024, provides a robust framework to achieve this.

Originally inspired by the London 2012 Olympics and updated ahead of Paris 2024, ISO 20121:2024 strengthens its focus on inclusivity, human rights, and event legacy.

‘An experienced agency brings structure when time is limited. With production, safety, staffing, and logistics managed in one place, decisions are faster and risks are controlled’

‘For venues, ISO 20121:2024 ensures operational efficiency and resource optimisation’

It enables venues, event owners, and suppliers to embed sustainability at every decision point – covering social, economic, and environmental impacts. Certification to this internationally recognised standard

demonstrates leadership and credibility in a competitive market.

For venues, ISO 20121:2024 ensures operational efficiency and resource optimisation. Event owners gain clear guidance for compliance and stakeholder engagement, while suppliers benefit from meeting global benchmarks that attract new business and strengthen supply chain resilience.

As Paul Robinson, managing director of Robinson Management Services Ltd, said: “ISO 20121 has consistently proven its value by helping organisations reduce waste, improve reputation, and deliver events that leave a lasting positive impact. The 2024 revision makes it even more relevant for today’s sustainability challenges.

“In an industry where reputation matters, ISO 20121:2024 is more than a checklist – it’s a transformative framework for future-proofing your events. With sustainability now influencing client decisions and procurement policies, adopting this standard is a strategic move that positions your organisation as a responsible leader.”

sector focus: finance sector focus

The latest news from the finance, legal and skills sectors.

CFW Accountants are entering an exciting new chapter, marked by sustained growth, fresh talent and the continued strengthening of its specialist services. Following the retirement of two long-standing partners last year, the firm has continued to expand its team and develop its capabilities to meet growing client demand across Northamptonshire and beyond.

A key part of this momentum has been the appointment of several rising leaders within the practice. Leanne Revie has been appointed partner, Daniel Little now heads up the audit team, Laura Auld has progressed through the firm to become accounts manager and Emerson John is leading innovation and development, supporting the fastpaced changes within the accountancy profession.

CFW has also welcomed four new team members over the last 12 months including Michael Woolston, further strengthening capacity across the practice.

Kim Parry, partner at CFW Accountants, said: “The firm remains committed to investing in young talent with their apprenticeship schemes and plans to continue this as part of its longterm training and development

‘The firm remains committed to investing in young talent with their apprenticeship schemes’

The VIEW looks good for Cottons Group Accountancy firm drives growth

Cottons Group has announced that it has joined VIEW Group, following the acquisition of 100% of the shares in Cottons Group Ltd. Headquartered in the Midlands, Cottons Group provides accounting, tax, payroll and corporate finance services and employs around 120 people across seven UK locations. The firm will continue to operate under the Cottons Group name, with its existing internal leadership and all employees retained.

strategy. One of the most significant areas of growth has been audit. Particularly with a rise in UK subsidiaries of overseas

companies. As regulatory responsibilities grow more complex, CFW’s experienced team is well placed to support businesses

through every stage. With strong leadership and a growing team, CFW is poised for continued success.”

The decision to join VIEW Group was made to ensure Cottons Group has the right level of long-term investment to continue supporting clients with the tools, systems and insight they need, as expectations of the profession continue to change.

Cottons Group has long taken a technology-led approach to accounting and advisory work. The firm believes that stronger access to data and insight is essential to helping clients.

John Hugosson, CEO of VIEW Group, said: “This is an important and highly strategic acquisition for VIEW Group. Cottons Group is a well-established firm with a strong reputation, a broad client base, and an impressive track record of growth. By joining forces, we are not only strengthening our presence in the UK, but also creating new opportunities for innovation, collaboration, and value creation for our clients and employees.”

Will Smart, managing partner at Cottons Group, said: “This decision was made with our clients, and our people front of mind. We care deeply about the businesses we support and the teams who support them, and we didn’t want to stand still while the profession continues to change.

“VIEW Group shares our thoughts on where the profession is heading and how technology and insight should be used to support better decisions.”

Hillier Hopkins earns B Corp status

Milton Keynes accountancy firm, Hillier Hopkins, has become a Certified B Corporation™.

Hillier Hopkins joins a global movement of businesses committed to balancing profit with purpose. The certification recognises companies that meet high standards of social and environmental performance, accountability, and transparency.

Principal James Johnson said: “For Hillier Hopkins, becoming a B Corp is not the end of the journey but a commitment to continuous improvement. It demonstrates their dedication to creating a positive impact for their clients, their people, and the planet.

“We integrate sustainability into every aspect of our business, from switching to renewable energy suppliers and cutting waste to boosting recycling efforts. We actively support local communities through charity fundraising and volunteering, while creating an inclusive workplace that champions training, development, and staff wellbeing through dedicated programmes.

“Milton Keynes is fast becoming a hub for green innovation, with ambitious targets to reach net zero

by 2030. As a B Corp, we’re proud to contribute to this vision. Our certification means we are part of a network of like-minded businesses

working together to build a more resilient, ethical economy.”

For potential clients, partnering with a B Corp means working with a

firm that prioritises integrity and longterm value. For future employees, it signals a workplace where purpose matters as much as profit.

sector focus: legal

Strategic appointment boosts the team at Geoffrey Leaver

Geoffrey Leaver Solicitors has announced the appointment of Kevin Edwards as partner within its expanding commercial property team.

This strategic addition reinforces the firm’s commitment to delivering exceptional expertise and service in the commercial property sector.

Kevin brings 20 years of experience in commercial property and development work. His career began at the Homes and Communities Agency (now Homes England), where he was involved in high-level initiatives and projects, including compulsory purchase and the assimilation of assets from Regional Development Agencies.

With a strong background in affordable housing, Kevin has spent over 15 years advising on complex transactions for registered providers, landowners, and developers. His expertise spans a wide range of agreements and contracts, including: options; golden brick development agreements; turn-key development agreements; stock transfers; conditional contracts;

promotion agreements and preemption agreements.

Prior to joining Geoffrey Leaver Solicitors, Kevin was a partner at a boutique firm in the Southeast specialising in affordable housing.

Commenting on his appointment, Kevin said: “I am thrilled to join Geoffrey Leaver Solicitors and contribute to the continued growth of the well-

respected commercial property team. I look forward to working with clients to continue to deliver the innovative solutions and exceptional outcomes that the team, and Geoffrey Leaver more widely, is renowned for.”

Managing partner Richard Millard said: “We are excited to welcome Kevin to our team.

“His appointment continues the growth that Geoffrey Leaver Solicitors has enjoyed over the past five years and strengthens our position as a trusted advisor to those involved in property and development.”

The drama of an employment tribunal — minus the consequences

Wilson Browne Solicitors is hosting a uniquely practical event designed to demystify the employment tribunal process for lawyers, HR professionals and business owners.

On 3 March 2026, delegates will have the opportunity to step inside a fully staged Mock Employment Tribunal to see how a final hearing unfolds—without the costs, stress or risk of actual litigation.

The immersive session will be brought to life by experienced employment law barristers and

employment law solicitors, who will simulate a real tribunal hearing and highlight key aspects of the process. Before the mock tribunal begins, Wilson Browne’s own employment solicitors will guide attendees through the essential stages of tribunal preparation, including claim and response forms, schedules of loss, disclosure, witness statements and case management hearings.

The importance of proactive preparation in employment disputes, where tight deadlines and

procedural requirements exist, cannot be underestimated: to do so can have serious consequences for those involved.

The one-day seminar, which includes refreshments and lunch, offers valuable insight at just £80 per person plus VAT and is aimed at helping participants understand tribunal procedures with confidence and clarity.

The event will take place at Whittlebury Hall, Towcester, beginning with registration at 9:00 am and finishing around 3:00 pm

with an optional Q&A and networking session. Find out more at: wilsonbrowne.co.uk/mock-et

Howes Percival named best law firm to work for

East Midlands law firm Howes Percival has been independently ranked as the #1 Best Law Firm to Work For in the UK by Best Companies.

The firm, which has offices in Leicester and Northampton, has been ranked in the Best Companies to Work For list for the sixth year running and has retained the highest level of accreditation for ‘world class’ workplace engagement.

The list celebrates excellence in workplace engagement and is widely acknowledged as the most searching and extensive research into employee engagement carried out in the UK.

‘This is a stunning result for the firm and an incredible endorsement of everything we have been working towards’

The results are based on employee opinions on how the company supports wellbeing in the workplace, gives something back to society, shows strong leadership and teamwork, provides opportunities for personal growth and offers fair pay and benefits. Only the organisations with the highest level of overall employee engagement qualify for the ‘Best Companies to Work For’ list.

This year’s list confirmed Howes Percival in fifth position overall in the UK’s Best Large Companies to Work For category (up from 23rd in 2024). The firm retained the highest level three-star Best Companies accreditation, first awarded in 2024.

In addition, Howes Percival ranked first in the Top 10 Best Law Firms to Work For 2025 list.

Geraint Davies, Howes Percival’s chairperson, said: “This is a stunning result for the firm and an incredible endorsement of everything we have been working towards for the last 10 years. I’m so proud of what we have achieved in terms of workplace culture and the contribution everyone has made to ensuring Howes Percival is such a great place to work.

“The Best Companies list is based on employee opinion, so there is no hiding place! To get this reinforcement from our own people means everything. We continue to listen to our people and invest in training and development, as well as the IT and office spaces. These rankings send a very strong message to the market that Howes Percival is an employer of choice and that can only benefit us further in terms of attracting and retaining the best talent to each of our offices.”

sector focus: skills

Educators unite in Northampton to deliver new skills strategy

Amajor new partnership bringing together the University of Northampton, Moulton College and Northampton College has been launched to deliver a bold new skills strategy for the county.

Futureskills Northamptonshire formalises a shared commitment by the three leading education providers to work as a partnership to develop a skilled, agile and inclusive workforce capable of driving sustainable growth and innovation across the region.

The partnership follows the signing of a Memorandum of Understanding between the institutions, marking the start of a new era in skills collaboration for Northamptonshire.

Futureskills Northamptonshire will coordinate education and training provision across all levels –from entry to degree and

postgraduate study – aligning it with real-time employer needs in key sectors such as advanced manufacturing, clean energy, construction, health, digital and logistics.

It will also focus on expanding opportunities for adults to retrain and upskill, strengthening workforce resilience and supporting the Northamptonshire’s economic priorities.

‘Together, we will build a truly joinedup approach to skills development’

Professor Anne-Marie Kilday, vice chancellor and CEO of University of Northampton, said: “Futureskills Northamptonshire not only means local people will have easy access to a wider range of high-quality education at every stage of their lives, but it will also help us power

the region’s economy by matching that education to the needs of employers across a range of sectors where there are gaps in the local workforce.

“This new way of working, more closely and collaboratively with the county’s colleges, shows how Northamptonshire is leading the way responding to the needs of learners and business alike.”

Oliver Symons, principal and CEO of Moulton College, added: “Futureskills Northamptonshire will bring together our shared expertise in technical and vocational education with the research and innovation strengths of the university.

“Together, we will build a truly joined-up approach to skills development that connects education with industry, supports individual aspirations and helps employers recruit and retain the skilled people they need.”

Jason Lancaster, principal and CEO of Northampton College, said:

“Northamptonshire has an incredible opportunity to lead the way in how we prepare people for the jobs of tomorrow. This partnership ensures we’re not working in isolation but as a united network – creating clear pathways from school to college, university and beyond, and giving learners the confidence and skills to thrive in high-growth sectors.

“Engagement in training and skills equips people to be much more active and engaged members of the community and Northamptonshire is a community of extremely talented people. Through this partnership, we want to unleash that talent by building their skills and expertise. By doing this, we will equip local and regional employers with the excellent workforce they need for their continued success and we will create an attractive talent pool to help bring new employers and industries into our county.”

Helping young people get into the sports sector

The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) has announced Northamptonshire-based Moulton College as its latest Further Education Partner.

As the sport and physical activity sector workforce’s only chartered professional body, CIMSPA works to support, develop and enable

professionals to succeed in the industry. Through the partnership, CIMSPA will work closely with Moulton College to ensure its sports course curriculum offering meets the priorities of local employers.

Micki Ruggins, technical education officer, CIMSPA, explained: “We work with further

education colleges to ensure the curriculum is responsive to the needs of local businesses operating in the sports sector.

“By working closely with staff on the design, development and delivery of the curriculum across Moulton’s range of sports and associated courses, we can help address skills gaps and ensure the employability of students heading into the industry.”

Moulton College runs a host of sports-based courses and is home to thriving rugby, football, basketball and netball academies. Its sports facilities are also used by Northampton Town F.C., who train at the college. The multi-use site also hosts a range of sporting activities as diverse as volleyball,

weightlifting and rugby, and was used by South Africa and Samoa for training during the 2025 Women’s Rugby World Cup.

Leigh Jones, head of sport at Moulton College, said: “Working with CIMSPA keeps what we teach our students up to date and relevant to the needs of the sector. It also enables us to upskill students in readiness for employment so that they leave us equipped to meet the demands of the ever-evolving sport and physical activity industry.

“We are delighted to partner with CIMSPA and look forward to the opportunities it will provide for our students, who will benefit from a smooth transition into work and help build the foundations for successful careers.”

events & training events & training

Business Toolkit

Intermediate Excel

Date: 25 February

Time: 09:30 - 15:30

Venue: Online

Cost: £249 members, £319 non-members

Anyone who is familiar with the basic features of Excel together with basic formulas will benefit from attending this course. This course places great emphasis upon the importance of understanding how to build the spreadsheet correctly with Dynamic Ranges. It is therefore important that participants are at the appropriate level to ensure a good learning experience.

Advanced Excel

Date: 17 March

Time: 09:30 - 15:30

Venue: Online

Cost: £249 members, £319 non-members

This course builds on prior knowledge and progresses further with formulas by nesting formulas. Also working with text formulas when data is downloaded incorrectly to put this into the correct format. The delegate will learn to analyse data effectively using Pivot Tables and automate repetitive tasks by recording and playing macros.

Benefits to an organisation: Users will be able to get to grips with the popular and useful features of this powerful programme. You will be able to improve your productively and maximise your time when producing complex spreadsheets. Users will be able to master some of the complex Excel functions, bringing a new level to your ability to present, store and analyse data. The organisation benefits this can provide are wide ranging and can help improve overall business performance and customer satisfaction levels.

Introduction to Excel

Date: 20 April 2026

Time: 09:30 - 15:30

Venue: Online

Cost: £259 members, £329 non-members

Excel is a multi-functional tool that can aid in several business functions. It is useful for creating databases of customers and suppliers or can be used for financial reporting.

Staff will learn how to produce simple, clear and attractive spreadsheets. Staff will also gain confidence and efficiency in their use of Excel and learn shortcuts and timesaving top tips.

Management & Personal Development

Managing Your Workload

Date: 11 March

Time: 09:30 - 16:30

Venue: Northamptonshire Chamber

Cost: £249 members, £319 non-members

This course provides busy people with an overview of how time is wasted and provides effective strategies to make a real impact upon their time management skills.

Benefits to an organisation: Managers who use their time effectively inspire, empower and motivate people to deliver key organisation priorities. They will be better able to structure their work between planning, setting priorities, developing and delegating to deliver objectives in a timely fashion.

Coaching Skills Workshop

Date: 30 April

Time: 09:30 - 12:30

Venue: Northamptonshire Chamber

Cost: £155 members, £215 non-members

Coaching is acknowledged as an essential skill for managers and leaders to create a motivated and engaged workforce.

By the end of this course you will be able to: Apply effective questioning, active listening, rapport building, challenging and feedback skills to your coaching sessions

International Trade

Import Procedures including IP & OP

Date: 6 February

Time: 09:30 - 15:30

Venue: Online

Cost: £330 members, £365 non-members

This course provides an overview of the end-toend import procedures and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk etc. It will review documentation requirements and how to ensure goods are imported successfully to include duty payments and an overview of the available Special Procedures.

Customs Procedures and Documentation

Date: 18 March

Time: 09:30 - 15:30

Venue: Online

Cost: £330 members, £365 non-members

This course provides further detail around the key information and documentation required for Customs while also looking at the Customs Procedures and Compliance requirements for successful International Trade.

It also covers detailed information on origin calculations and how this effects sales and purchases, while advising on what documentation maybe be required when importing/exporting.

Understanding Export & Export Documentation

Date: 7 April

Time: 9.30 - 15.30

Venue: Online

Cost: £335 embers, £375 non–members

This course is suitable for beginners who are new to the role or those who work in an export environment but may not have had previous training, the course takes a look at the end-toend process providing an understanding of the export documentation requirements and shipping using freight forwarders and couriers. By the end of this course, delegates will have gained the confidence that they are completing the correct forms in the correct way for the correct reasons.

Import Procedures including IP & OP

Date: 21 April

Time: 9.30 - 15.30

Venue: Online

Cost: £335 members, £375 non–members

This course would follow the Customs course or can be provided standalone for those who are only interested in Importing Procedures. It would be suitable for those currently working in an import environment who have never had any formal training or those wanting a refresher course. The course provides an overview of the end-to-end import process and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk, payment risk etc. available Special Procedures.

Sales & Marketing

LinkedIn as a Sales Tool

Date: 16 April

Time: 9.30 - 12.30

Venue: Online

Cost: £160 members, £215 non–members

This course is designed to support the delegate to generate quality sales leads through LinkedIn. By the end of this workshop delegates will: Have a ‘sales-ready’ LinkedIn profile, understand how to use your company page content to increase your reputation and build relationships, understand how to use LinkedIn pro-actively and strategically to create strong sales leads and get results.

Maximise Your Membership

Date: 25 February

Time: 8:30 to 10:30

Cost: Free

Venue: Northampton Active, Bedford Rd, Northampton NN4 7AA

Northamptonshire Chamber will host its next free Maximise Your Membership event on Wednesday, 25 February.

The popular event is exclusive to Chamber members and helps new members to find out about the varied Chamber membership offering, as well as reacquaints existing members with all the services and products that are available to them.

Jenny Copeland, membership manager, said: “We run these events to make sure our members are getting the most out of their Chamber membership. They are great for members who want a refresh as to what products and services their Chamber

upcoming events event in focus

membership covers. Members can also meet the third-party suppliers behind some of the Chamber benefits and services and can catch up with members of the Chamber’s team to make sure they are taking advantage of every available opportunity that Chamber membership offers to them.”

The event will take place from 8:30 to 10:30 and will also include time for members to meet one another in a relaxed environment over tea and coffee.

For bookings or further information visit www.northants-chamber.co.uk or call the Events Team on 01604 490490

Milton Keynes Chamber

Speed Networking Brunch

Date: 5 March

Time: 09:00 - 11:00

Venue: Mercure MK

Cost: £20 + VAT MK members only

Procurement Insights – MK Council

Date: 5 March

Time: 11:15 - 12:00

Venue: Mercure MK

Cost: Free MK members only

Northamptonshire Chamber

Northamptonshire Business Exhibition

Date: 19 March

Time: 10:00 - 15:30

Venue: Wicksteed Park

Cost: Free to attend, open to all

Coffee and Connect

Date: 19 March

Time: 08:30 - 10:00

Venue: Wicksteed Park

Cost: Free to attend, open to all

Speed Networking with NNBN, sponsored by London Northwestern Railway

Date: 19 March

Time: 13:30 - 14:30

Venue: Wicksteed Park

Cost: Free to attend, open to all

Next Generation

Personal Development - Delivering the Perfect Pitch

Date: 11 March

Time: 17:30 - 19:00

Venue: Chamber HQ, NN4 7YB

Cost: Free for Next Generation members

Bringing Northamptonshire and Milton Keynes businesses together and celebrating our community

Hospice launches clearance outlet

Wlaunched a brand new clearance outlet in Stacey Bushes, Milton Keynes –a vital step in helping to fund its care services for local people.

Every item is priced at just £1, £3 or £5, with a great selection of women’s and men’s clothing and homewares on offer. The shop also features a concession from Off The Record, the Hospice’s hugely popular independent music store based in central Milton Keynes.

With the new store sitting at the front of Stacey Bushes Trading Centre on Erica Road, there’s plenty of free parking.

Ian Palmer, associate director of retail at Willen Hospice, said: “This isn’t just another shop – it’s a game-changing clearance concept

Willen Hospice. We’re giving unsold items one last chance to find a home before recycling, creating a bold, sustainable retail experience that combines affordability, innovation and impact. By shopping there, your cash will help to keep our life-changing care completely free of charge for patients. This new outlet is all about making a big impact through small prices.”

Providing expert care services for local people with a life-limiting illness costs the hospice £11m each year. Ongoing NHS funding covers only 12.7% of this, so the hospice’s shops are one of its most important and reliable sources of income. Through shopping sustainably, customers are directly helping care for patients and their families across Milton Keynes.

The outlet follows the hugely successful launch of the hospice’s new, larger Stony Stratford shop in November, as well as new stores in Oxley Park and Brooklands.

If you’d like to get involved in running the newly opened shops, the hospice is currently looking for enthusiastic volunteers. For more information, visit willen-hospice.org.uk/volunteer-in-retail or call 01908 306998.

community zone

Bold plans revealed for new sports hall

Northamptonshire Association of Youth Clubs (NAYC) has announced plans for a new £1.2m sports hall at its King’s Park Site.

The Sunley Centre will help increase capacity and help reach an additional 20,000 young people each year. It will be seamlessly connected to the existing tennis centre by a glass walkway, with full access to changing rooms, toilets, and café.

This redevelopment will increase capacity by 500 sqm and allow the organisation to

introduce new sports such as Pilates, martial arts, Zumba, dance and pickleball to the centre.

CEO John Whittaker said: “Imagine a place where young people can discover their potential, grow in confidence, and build skills that last a lifetime. That’s our vision for King’s Park Sports – a truly world class facility that inspires more than 2,000 young people each week. Young people come here to enjoy 22 different sports – from tennis and trampolining to climbing and archery and is

already a training base for national teams. King’s Park currently consists of Benham Sports Centre and Indoor Tennis Centre, but it’s far more than a sports centre. It’s a place where friendships are made, challenges are overcome, and young people’s lives are changed forever. And yet too many young people are missing out. Cuts to funding for youth services and the ongoing cost-of-living crisis mean it’s increasingly difficult for sports clubs to run affordable activities. That’s why we’re building a new sports hall – to open the door for 20,000 more young people every year.

“To make this vision a reality, we need your support. The total cost is £1.2m. Thanks to generous partners and donors, we’ve already raised £480,000 – but we still need £720,000 to finish the job. Every gift, large or small, brings us closer to opening the doors of a facility that will change lives for decades to come.”

Fundraisers mark 50 years of vital care

Much-loved palliative care provider Cynthia Spencer Hospice Charity celebrates its 50th anniversary in 2026 and is calling on the Northamptonshire community to help them mark the mammoth milestone.

The charity is looking for 50 individuals or groups to host 50 big fundraisers throughout the year to commemorate each of the 50 incredible years of providing vital care across the county – from the inpatient unit to the wellbeing service, the Big Charity Shop to the lymphoedema service and everything in between.

Those who successfully raise more than £2,000 will be honoured as a Big Fundraiser, with their name in lights on social media and a commemorative semicentennial gift.

The Cynthia Spencer Hospice Charity team are also looking for 50 people to recount their own experience of the care their family received. The 50 stories collected will be shared across the charity’s social media platforms over the next 12 months.

There will also be special golden jubilee editions of all your favourite Cynthia Spencer events, including the Twilight Walk, Colour Run, Cycle for Cynthia and Big Band Bash, as well as brand new community celebrations for all ages and new creative ways to give back.

Maya Joseph Hussain, CEO at Cynthia Spencer Hospice, said:

“We’re planning a full year of celebration, remembrance and gratitude to mark our 50th anniversary, and we want everyone to be part of it!

“Whether you’re a fundraiser, a volunteer, a shop customer, a local business, or a family we’ve cared for, our story is your story too. However you have supported us, this is your time to shine.

“Our 50 Big Fundraisers and 50 Stories campaigns give the whole community a chance to share their own experiences in memory of their loved ones and make new memories together too.

“Community support is more important than ever to hospices, who face rising costs, growing

demand for services and limited fundraising potential. We are immensely proud of the services we have provided over the last five decades, helping palliative patients to live every moment, and we hope

that with your support we can continue to do so for many more decades to come.

“Let’s join forces to really make our anniversary year one to remember!”

chamber chat

chamber chat

Meet Chamber members and learn about the latest member benefits available to you

member profile

Eileen Petley

Company: Retail Technology Services

Job title: Managing director

What does your organisation do?

We are a local fully managed technology service provider, supporting organisations across a wide range of sectors and charitable organisations. From market leading connectivity solution to cutting-edge modern workplace features and multi-layered security, we are your partner in navigating the ever-evolving business world with confidence and efficiency.

How did it all start?

Back in 2002, John (CEO) had the vision to start his own company. His idea was simple yet powerful: create a business dedicated to supporting hospitality operators, helping them thrive in a competitive and ever-changing industry.

That initial spark of ambition laid the foundation for everything we’ve built since.

What’s your greatest achievement so far?

Becoming managing director in 2024 was a milestone I never imagined for myself, especially in the IT industry, a space where, throughout my career, I was often surrounded by men and very few women. Stepping into this role wasn’t just

‘Never underestimate the importance of bringing your team along with you, they will always be central to your success’

about personal achievement; it felt like breaking through a barrier that had existed for years. Another will always be having my two wonderful sons. Life has thrown plenty of challenges our way, but they’ve grown into such lovely, fun and mature men.

What keeps you awake at night?

For me, it’s making sure we’re doing right by everyone – the team, our partners, and our customers. And then there’s the growth plan; it’s exciting, but I’m always thinking about how we turn ambition into reality. That’s the bit that keeps me up.

What has surprised you most in your job?

Just how all-encompassing the job truly is. Every aspect of the business ultimately connects back to you, from shaping the culture and supporting people, to driving performance, managing risk, and setting the long-term direction.

What’s the biggest risk you’ve ever taken – and did it work out?

Becoming managing director. It’s worked out well, not without its hurdles, but with plenty of growth and achievements along the way.

product spotlight: Quest

There are now four essential services available to Chamber members that will help to protect their business and reputation. These consist of Chamber HR, Chamber Legal, Chamber Health & Safety and Chamber Tax.

All four services are underpinned by one advice line, offering you unlimited access to experienced, specialist advisors covering HR, employment law, legal, health & safety, tax and VAT. Quest also offers a website with a comprehensive library of over 750

What advice would you give to someone starting out?

Learn fast, stay humble, and resist the temptation to chase shortcuts. Make understanding cash flow a priority early on; it’s the lifeblood of any business. Never underestimate the importance of bringing your team along with you, they will always be central to your success. Above all, remember that relationships and reputation will carry you further than any single deal or quick win.

Which businessperson do you most admire?

Founder of Sony, Masaru Ibuka, who symbolises the spirit of challenge, and Martin Leib, of Samuel’s Charity in Milton Keynes, whose son inspired his charity which helps sick children.

What exciting projects is your organisation working on?

We are currently working on several exciting strategic projects focusing on bringing technology together in smarter, more meaningful ways for our customers. Alongside this we are exploring the next wave of AI and smart technologies. We continue to invest in how customers engage with RTS. Our shiny, new website has just gone live, which makes complex technology easier to understand, deploy and manage.

What made your organisation join Northamptonshire Chamber and how are you making use of your membership?

We’re not the type to sit quietly at the back of the room – we love getting involved, sharing ideas, and having real conversations. That commitment has only grown stronger since becoming a Gold Partner. We’ve sponsored the NCC Workplace Wellbeing Award for the second consecutive year, a commitment that reflects our dedication to promoting positive, healthy and supportive working environments across the community.

Telephone: 07539 314421

Email: eileen.petley@rtsl.net

Website: rtsl.net

documents that are free to download and can be customised to suit the needs of your business, as well as comprehensive legal expenses insurance which covers you for employment disputes, tax investigations, property disputes, data protection and more.

The Chamber is working in partnership with QuestOffice to provide these essential services to our members. Their contact number is 01455 852037.

next generation

Introducing the next generation of the region’s business leaders

member profile

Joseph Burrell

Company: Everywhen

Job title: Account handler

What is your background?

I am an enthusiastic individual who loves to see myself and others around me achieve their goals. In my free time, I like to exercise through weightlifting and running which I have been slowly improving at over the course of the last three years. Reflecting on my personal development, it has become very apparent that when I take an interest in something new, I take inspiration from people that are experienced and look at their traits, skills and how they approach different challenges.

How did you get into this job?

I applied for an apprenticeship at Everywhen (Previously Towergate Insurance Brokers) and started straight after sixth form. When looking at my options, I found that the university route was not the path I wanted to take. The opportunity this apprenticeship gave me to learn a wide range of skills on the job appealed to me.

‘Contrary to the perception insurance has among younger individuals, working in an insurance brokerage is a surprisingly dynamic environment’

What does your job involve?

My day-to-day responsibilities involve assisting clients with their insurance renewals and developing new business myself or with my colleagues. My attention to detail allows me to help clients across multiple lines of insurance and provide tailored solutions.

Contrary to the perception insurance has among younger individuals, working in an insurance brokerage is a surprisingly dynamic environment where teamwork is pivotal to succeeding.

What training and development are you receiving?

I currently am undertaking a Level 4 Apprenticeship, where I will eventually achieve my Diploma in Insurance through the Chartered Insurance Institute (CII). On top of this, I am

always able to approach my colleagues to learn and develop my technical skills further.

What are your ambitions for the future?

Looking forward, I would like to achieve my Advanced Diploma in Insurance to show my commitment to progressing in the insurance industry. I have always had a keen interest in

becoming more knowledgeable and believe that further developing my technical knowledge throughout the coming years, will allow me to demonstrate the skills and professionalism I have to offer.

Social media contact:

LinkedIn: Joseph Burrell Cert CII

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