KE Fibertec Warranty Certificate KE Fibertec AS offers the best product warranty on the market. As one of the oldest and largest suppliers of fabric duct ventilation systems (Textile Based Ventilation, in the following called TBV) we have more than 50 years of experience in supplying projects for nearly all applications. We have confidence in our product quality as we still maintain many of the TBV products that we supplied more than 20 years ago. We want to share that confidence with our customers, which is why we offer a very comprehensive warranty program of 5, 10 and 15 years on the terms and conditions below. Our warranty is not ”prorated” or otherwise limited by fine print. We cover the complete TBV product and that also applies for the technical performance of the TBV product. KE Fibertec does not sell fabrics by the foot, but ‘Air the Way You Want’. We offer three different types of warranty:
Period of warranty in years (from date of invoice)
1) 2)
Materials1) 2)
Zips/bulbs2)
DireJet nozzles and other accessories2)
Suspension material2)
Design and technical performance
GreenWeave, GW Antistatic, Nomex and MultiWeave combined with a maintenance agreement with KE Fibertec
15 years
15 years
15 years
15 years
1 year
GreenWeave, GW Antistatic, Nomex and MultiWeave without a maintenance agreement with KE Fibertec
10 years
10 years
10 years
10 years
1 year
ZeroWeave
5 years
5 years
5 years
5 years
1 year
We refer to the general KE material specifications regarding tolerances and properties TBV systems installed in aggressive environments such as swimming pool facilities, dairies, galvanizing plants etc. are covered by the standard 5 year warranty. The extended 10 year product warranty only applies by written agreement with KE Fibertec
Design warranty on technical performance KE Fibertec provides a 1-year design warranty on the technical operation of the system (pulsations, pressure loss and air velocity in the occupied zone) provided that this has been specifically stated in the order confirmation. The design warranty covers the first full year of operation with heating and, if relevant, cooling requirements. A complete adjustment and balancing report must be available, showing the current operating conditions and demonstrating the defect in KE Fibertec’s design. The adjustment and balancing report shall be prepared by an authorized adjusting and balancing company or by a consulting engineer. In all cases, KE Fibertec reserves the right to carry out measurements on the ventilation system on its own before accepting a design complaint.
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