KE Fibertec Warranty Certificate KE Fibertec AS offers the best product warranty on the market. As one of the oldest and largest suppliers of textile based ventilation ducts (hereinafter referred to as TBV), we have built up more than 50 years of experience in supplying projects for nearly all applications. We have confidence in our product quality as we still maintain many of the TBV products that we supplied more than 20 years ago. We want to share that confidence with our customers, which is why we offer a very comprehensive warranty programme of 5, 10 and 15 years on the terms and conditions below. Our warranty is not ‘pro rata’ or otherwise limited by fine print. We cover the entire TBV product, including the technical functioning of the TBV product. KE Fibertec does not sell textiles by the metre, but ‘Air The Way You Want’. We offer four different types of warranty: Period of warranty in years (from date of invoice)
1) 2)
Materials1) 2)
Zips / bulbs2)
DireJet nozzles and other accessories2)
Suspension material2)
Design and technical performance
GreenWeave, GW Antistatic, Nomex, and MultiWeave combined with a maintenance agreement with KE Fibertec2)
15 years
15 years
15 years
15 years
1 year
GreenWeave, GW Antistatic, Nomex and MultiWeave without a maintenance agreement with KE Fibertec
10 years
10 years
10 years
10 years
1 year
ZeroWeave
5 years
5 years
5 years
5 years
1 year
FBS panels
10 years
10 years
N/A
10 years
1 year
Please refer to the general KE material specification for tolerances and properties TBV systems installed in aggressive environments, such as swimming pools, dairies, galvanising plants, etc., are covered by the standard 5-year warranty. The extended 10-year product warranty is only valid with a written agreement with KE Fibertec
Design warranty on technical performance KE Fibertec provides a 1-year design warranty on the technical performance of the system (pulsations, pressure losses and air velocities in the occupied zone) if this is specifically stated on the order confirmation. The design warranty covers the first full year of operation with both heating and, if relevant, cooling requirements. A complete adjustment and balancing report must be available, showing the current operating conditions and demonstrating the defect in KE Fibertec’s design. The adjustment and balancing report must be carried out by a recognised adjustment and balancing company or by a consulting engineer. In all cases, KE Fibertec reserves the right to carry out measurements on the ventilation system itself before accepting a design complaint.
... 2