Public administrations across all countries and regions are faced with an increasingly complex environment. Climate change, digitalization and a more demanding civil society are only some of the challenges the public sector must respond to, especially on the local level. Bureaucratic structures are too rigid to quickly adapt to a volatile and unpredictable environment, where citizens are well connected and better-informed through technology and demand open and accountable institutions. Furthermore, all members of the United Nations have committed to sustainable development, as expressed in 17 Sustainable Development Goals (SDGs) that provide guidance for governments all over the world to ensure prosperity for people and planet also for future generations.
