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OMV Oil & Gas company

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Completing the automation cycle of automatic filling stations with e-receipts and station finder app.

Taking the innovation of Avanti network of automatic lling stations a step further by adding centralized lling station maps and receipts database across all of Europe, Middle East and Africa.

About Client name OMV

Region Vienna, Austria

Industry


Oil and Gas, Innovative Energy and High-end Petrochemical Solutions

Brief Description OMV is one of the largest Oil & Gas company that has lling stations across Europe, Middle East and Africa. With millions of patrons in many countries all over Europe it is a well known brand which has been around for more than 60 years.

Centralise and make publicly available the fuel receipts data

Allowing loyal customers to nd lling stations

that was distributed over various databases and was accessible

when they are on the go with a smart station

only to OMV staff who would then manually search for the

finder app which would also pick out the best

receipt and send it to the customer.

route for the customer.


OMV has more than 1450 filling stations that serve millions of customers. T he receipts generated for each refuel were stored in separate databases based on the location of the fuelling stations. T he need of the hour was to centralise this data and make the receipts available to the customer.

Enhancing customer experience by providing a lling station app that would allow the customer to find OMV filling stations as per their location.


Millions of OMV patrons can now nd their nearest OMV lling station on the go Path Finder feature allows users to nd a route which would allow them to refuel at strategic points on a long drive. Find any back dated receipt in just a few clicks. Be noti ed of any new lling stations that are now opened up near your location. Be up to date on all the products OMV has to offer


Robust & Scalable Understanding

architecture needed to support Big Data.

existing OMV processes

Seamless App Reverse Engineering

that works both in English and German

the existing products

Data Migration

Large data volume

of past receipts

from multiple fuel stations

Different Pattern of data per fuel stations

1450+

50%

0%

Avant i Filling

Increase in

Dat a Loss

St at ions Aut omat ed.

Cust omer Loyalt y

100%


100% Accuracy in Maps and Filling

70% Reduct ion is use of Paper Receipt s

St at ion Locat ions

1 Reverse Engineering at it's Best Sof t ware Reverse Engineering is a process of gat hering det ails of t he design, requirement speci cat ions and f unct ions of a product by t horoughly analysing t he product .

2 The Promise Wit h our homework on t he app and dat abase done, Hidden Brains was able t o promise t he client t hat during t he revamping of the existing system and during t he dat a migrat ion t o a single t here would be no dat a loss. T his promise was made based on Hidden Brains expert ise on dat a migrat ion and having a 17 year long history wit h providing sof t ware solut ions.

3 The Planning Based on t he requirement s elicit ed during t he reverse engineering phase, Hidden Brains came t o a conclusion t hat t he best way t o execut e t his project would be t o go with sprint planning. T he sprint s were planned and t he best suit able resources were applied t o t he project t o ensure opt imum result s

4 Proof of Concept One of t he key f eat ures of t he app was t o be t he filling station finder. T his required t he app t o be able t o pin t he st at ions on t he map wit h complet e


accuracy. To achieve t he same t he Hidden Brains t eam prepared t he proof of concept f or t he app.

5 Development Wit h t he backing of st rong reverse engineering t he development st age began. Each f eat ure was developed wit h care and quality to ensure t hat OMV brand values were re ect ed in t he nal product .

6 Data migration T he next big challenge was t o merge dat a. T his was achieved by analysing t he invoices XML les and t heir pat t erns. Dat a migrat ion of all t he old lling st at ion receipt s f rom various servers and lling st at ions t o one single server was achieved successf ully WITHOUT THE LOSS OF A SINGLE RECEIPT.

7 QA Tests Once t he applicat ion was ready, Hidden Brains rigorously t est ing t he app t o ensure all t he dat a, f eat ures and perks f unct ioned as required. Af t er a det ailed t est of t he app, Hidden Brains and OMV were ready f or t he launch.

8 The Launch T he launch of t his app in Apple App Store and Google Play St ore re-est ablished OMV as an innovat ive brand and t he complet e revamp of t heir exist ing brought in many positive feedbacks and joined the OMV cust omers int o one big happy group of people across 3 cont inent s.

The ongoing journey


We are still proudly partnered with OMV in maintaining the app and adding new features to keep it fresh

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+44 (0)20-7993-2188

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+61 2 6145 2066

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Incepted in 2003, Hidden Brains is an IT company offering a suite of web & mobile application development services for diverse industry verticals. We act as an invaluable catalyst for building a culture of innovation. Our breakthrough solutions have the capability to challenge the limits and give business a competitive edge.

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