a Trends Shaping the Hospitality Industry by Jon Farzam | Aug 11, 2022 | business, Hospitality, Jon Farzam
After the devastating e몭ects of the COVID-19 pandemic in 2021, the hospitality industry struggled to recover. Getting the right people is a signi몭cant challenge for the hospitality industry. Finding quali몭ed individuals is still not easy despite the availability of tech solutions. In addition, implementing indoor mask mandates is still a concern for many regions. As the industry works toward recovery, four key trends will a몭ect the hotel management industry this year.
Improve Employee Experience Due to the increasing number of people not interested in returning to the hospitality industry, many companies have taken the necessary steps to address the issue. One of the most important factors employers consider when hiring and retaining employees is ensuring they are protected from the e몭ects of the COVID-19 pandemic. The new disease variants are still here and could cause further damage. Another issue a몭ecting the industry is the implementation of new rules that would allow workers’ compensation claims to be made if an employee contracts an infectious disease at work.
Technology In addition to improving the e몭ciency of the sales process, technology is also helping