Johnathan Mahaffey
Tumwater, WA 98501, USA
808-220-8675 johnmahaffey1188@gmail com
PROFESSIONAL SUMMARY
Results-oriented sales professional with 10+ years of experience in sales management, client relationship development, and team leadership. Proven success in driving territory growth, training high-performing teams, and leveraging CRM tools to maximize conversions. Brings a unique background combining sales strategy, healthcare industry knowledge, and military discipline, making me highly effective in building trust, managing complex accounts, and achieving aggressive revenue targets Recognized for increasing sales revenue by 22% YoY and leading crossfunctional teams in both business and clinical environments
SKILLS
• Client Relationship Management
Sales Strategy & Territory Growth
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• CRM Tools (HubSpot, Salesforce –Familiar)
• Training & Team Leadership
B2B & B2C Sales Presentations
• MAY 2014-JULY 2017
• Customer Retention & Engagement
• Negotiation & Conflict Resolution
• Digital Communication & Remote Sales Support
EXPERIENCE
Sales Manager
Bedding Experts | Schererville, IN
• Built long-term client relationships that maximized repeat business and referrals
Increased territory revenue by 22% Year-over-Year through strategic planning and effective sales execution.
• Delivered persuasive product demos and closed high-value deals
• Designed lead generation strategies and tracked conversion metrics using CRM tools.
• Trained, coached, and supervised sales representatives across multiple locations, raising team performance
• DECEMBER 2024-CURRENT
Surgical Technologist
Capital Medical Center | Olympia, WA
• Applied communication and customer service skills to maintain patient trust and collaboration across teams.
Supported client-facing teams by preparing patients and ensuring safety in high-stakes medical environments
• Contributed to operational efficiency transferable to sales account management
• JANUARY 2021-DECEMBER 2024
Surgical Technologist
U S Army | Lakewood, WA
• Led in fast-paced environments with zero margin for error, demonstrating reliability and adaptability.
Coordinated cross-functional teams under high-pressure conditions experience directly applicable to managing client accounts and resolving issues quickly
• JANUARY 2008-JANUARY 2014
Healthcare Specialist / EMT
U S Army / Prompt Ambulance Services | USA
•
• Independently managed complex situations directly transferable to client relationship management and sales negotiations.
Delivered patient care under extreme pressure, honing strong communication, problem-solving, and trust-building skills
EDUCATION
Associate of Applied Science - Health Sciences
American Military University, Charles Town, WV
Certificate - Operating Room Specialist (Dean's List)
Medical Education & Training Campus, Fort Sam Houston, TX
AWARDS
Army Good Conduct Medal
• Army Certificate of Achievement (Leadership & Training Excellence)
• Armed Forces Service Medal
• Humanitarian Service Medal
• linkedin.com/in/johnathan-mahaffey-440024294/
• wwwjohn-mahaffeycom
WEBSITE, PORTFOLIO AND PROFILES
• CRM Systems (HubSpot, Salesforce – Familiar)
CERTIFICATIONS
• Licensed Surgical Technologist – Washington State
• Basic Life Support (BLS) & CPR
• HIPAA & OSHA Compliance
• FEMA Emergency Management: ICS-100 & National Response Framework
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• Technical Training: Confined Space, Trench Rescue, Hazmat Operations, Vehicle & Machinery Technician
October 2023
January 2022