JOHNATHAN MAHAFFEY 808-220-8675, mahaffey.88@icloud.com, Tumwater, Washington, 98512
SKILLS
PROFESSIONAL SUMMARY
• Client Relationship Management
Strategic Sales Manager with track-record of motivating and educating team in
• Sales presentation
proper methods to exceed sales targets. Develops training programs, monitors
• Account Management • New Business Development • Lead Generation • Profitability Optimization • Sales Planning • Sales team training • Territory Management • Sales Coaching • Goal setting
customer preferences and projects sales performance to generate and convert leads. Committed to growing business through sales and strong customer relationships.
EXPERIENCE Surgical Technologist, Jan 2021 - Current Us Army (Madigan General), Lakewood, Washington
• Assisted surgeons and assistants with gowning and gloving prior to procedures • Protected both staff and patients with consistent use of Standard Universal Precautions, hand hygiene and personal protective equipment
• Maintained strict adherence to infection control policies throughout pre-, intra-, and postoperative phases.
• Multitasking capabilities
Sales Manager, May 2014 - Jul 2017
• Conflict resolution
Bedding Experts, Schererville, IN
• Analytical thinking
• Established long-lasting relationships with customers to maintain high retention and satisfaction
• Developed and conducted persuasive verbal sales presentations to prospective clients
• Continuously researched new strategies or methodologies for improving overall sales performance
• Led team of sales professionals, providing coaching and training as needed • Resolved faulty product complaints with replacement and return policies • Directed and coordinated sales for new and existing items and services • Sustained high customer satisfaction rates with problem resolution and feedback loops
• Capitalized on emerging trends to sell new goods and services • Developed and implemented effective sales strategies to drive revenue growth. 68W Health Care Specialist, Feb 2008 - May 2014 US Army, Chicago, Il
• Monitored vital signs throughout transport, adjusting treatment plans as necessary based on changes in condition
• Communicated effectively with other emergency personnel to coordinate patient care and transportation.
EDUCATION