Name Change:
In general, a change of name is permissible only in cases of misspellings or where there has been a legal change to the passenger's name—for example, when people get married or for other legal purposes.
Etihad Airways may require legal documentation, such as a marriage certificate or court order, on account of the name change.
Restraints and Conditions:
The changes of name are not usually permitted in case of promotional or special fare tickets.
- Partially used tickets and considerably changed tickets will not be subjected to a change of name
- Request for change of name has to be placed within a stipulated time frame prior to the scheduled departure, as stipulated by Etihad Airways.
Fees and Charges
Etihad Airways includes some processing fee for name change. The amount of the processing fee includes much depending on the route, fare type, and time of request.
- Extra fees can be added in case there is some difference in fare price between your original ticket and the new one to be issued with the new name.
Procedure to Apply for a Name Change
• In case of change of passenger name other than the title, the request will be placed directly with Etihad Airways or by the travel agent with whom the ticket has been purchased for those passengers who booked through a third party.
• Attach supporting documents, if necessary, like a proof of change of name or proof of Identification Documents.
• Etihad Airways will review this request and advise the passenger of the applicable fee and conditions to apply it.
Important Points to Consider
It is advisable to initiate name change requests as early as possible to avoid last-minute complications.
- Be aware that not all tickets may be eligible for name changes. Policies also vary based on the fare rules and conditions mentioned while booking.
Conclusion
Etihad Airways' Name Change Policy is devised in order to help customers who need to rectify errors or update their names due to legal changes. Knowing eligibility criteria, associated fees, and documentation to be provided will definitely help the passenger manage his travel arrangement in a timely manner and avoid any hassle while flying with Etihad Airways. In case of specific queries or for help on how to proceed, passengers must contact Etihad Airways or seek the advice of their booking agent regarding available options in their situation.