C1103 | Ceramic Coaster Set of 4 Cat Head | Cspk: 6 sets of Four
F757 | Tug & Fetch Dog Toy Goat | Cspk: 3 ea.
Baby Chick
F763 | Tug & Fetch Dog Toy Six Pack | Cspk:
Hawaiian Shirt
F760 | Tug & Fetch Dog Toy Sardines | Cspk:
F761 | Tug & Fetch Dog Toy Cheese | Cspk: 3
F762 | Tug & Fetch Dog Toy Sriracha | Cspk:
Happy Products for Good People and Pets ™
As we step into 2025, we are excited to unveil the latest additions to our best-selling collections, thoughtfully designed with your customers' satisfaction and preferences at heart. At Oré Originals, our commitment remains steadfast: to deliver products that artfully combine unique design, functionality, safety, and environmental sustainability.
What's New from Sugarbooger®
We’re thrilled to introduce the charming Penguin Collection in our most popular constructions, alongside two exciting additions: the Silicone Bowl and Spoon Set and the Silicone Bento Box. These delightful products are designed to bring both style and practicality to everyday moments.
The beloved Howdy & Yee Haw collection is growing with the launch of the Howdy & Yee Haw Super Zippee Lunch Tote. It’s the perfect companion for on-the-go lifestyles, blending fun and functionality seamlessly.
New Offering from Living Goods®
We’ve introduced a larger 12-ounce size of our soft matte, diner-inspired Cuppa This Cuppa That Mug, bringing a fresh, nostalgic charm to your customers’ coffee rituals. Additionally, three brand-new Camp Coasters double as small pet bowls and pair beautifully with our ever-popular Camp Mugs.
Fresh Finds from Speckle & Spot®
Pet lovers, rejoice! Speckle & Spot is bringing five new Go Kitty Go Cat Toy Sets to keep feline friends entertained, along with a nautical-themed dog toy collection and an eye-catching Bison Skull toy. These innovative additions are designed to keep pets happy and engaged.
We’re so excited to share these new collections with you and look forward to helping you delight your customers with fresh, inspired offerings. Here’s to a vibrant and successful 2025!
Cheers + Happy Selling!
Lisa Lowe Parent, Pet Owner, President & Creative Director
How to Order – Wholesale orders can be submitted via our website, fax, phone or through your local representative.
Customer Care – We are always ready to answer any questions you might have about your order. Don’t hesitate to call or email us 800-367-2675 or 562-961-3300 or customerservice@oreoriginals.com
When the chuck wagon rolls in, encourage little cowboys and cowgirls to rustle up to the table with a rustic Western-themed table setting. Hat & spurs sold separately.
All the best baby dinosaurs are featured together on our functional favorite baby & kid constructions. Soft, coordinated colors will make this collection a favorite!
Our best selling, newly updated diner-diner style mug, Cuppa This Cuppa That, brings with it a bold feel,, with a generous 12 ounces, larger handle, and smooth matte finish.
Features: The Cuppa This Cuppa That, with its new & improved capacity and feel, is the perfect modern diner mug! Bold etched graphics coupled with a soft matte finish make this mug a daily go-to hot beverage holder.
Size: 3.75" dia x 3.5" h, and holds 13.75 fluid oz.
Features: The Camp Mug perfectly captures that campfire feeling, from the comfort of home! It combines that signature camp mug shape with earthy tones and an etched-and-hand-painted design for a ceramic mug with a unique feel.
The Camp Mug perfectly captures that campfire feeling, from the comfort of home! It combines that signature camp mug shape with earthy tones and an etched-and-hand-painted design for a ceramic mug with a unique feel.
G607 | Camp Mug Dog | Cspk: 4
C1095 | Camp Coaster Dog | Cspk: 4 ea.
G605 | Camp Mug Yee Haw | Cspk: 4 ea.
$15.95
C1097 | Camp Coaster Howdy | Cspk: 4 ea.
G608 | Camp Mug Cat | Cspk: 4 ea.
C1096 | Camp Coaster Cat | Cspk: 4 ea.
$3.75
$8.95
Features: Dinnerware quality ceramics and includes gift tag. Microwave safe. Care: Dishwasher safe. Cspk: 4 ea.
Add some flash to the table with vibrant retro-modern mugs in striking colors and patterns. Matching coasters are great for candles, change, or yes, even under a mug or glass. Quality dinnerware ceramic construction, lead-free.
Frosted or Clear Shower Cap | Size: One size fits most Features: Made of either frosted or clear EVA. Re-usable zipper-lock package. Cspk: 6 ea.
S1016 | Frosted Shower Cap Random Dogs | Cspk: 6 ea.
Features: One size fits most. Made from soft bamboo viscose. Holds wet or dry hair off of face. Cspk: 6 ea.
Peggable Packaging
Good Sleep™ Mask | Size: 7.75” w. x 3.75” h. Features: 100% cotton fabric front, padded plush lining. Easy-to-adjust, hook-and-loop closure strap. Includes nose baffle to enhance performance. Re-usable zipper lock package. Care: Wipe clean. Cspk: 6 ea.
S P E c k l e & S P o T ® SP E ck l e & SP o T
TUG & FETCH DOG
TOYS
Inspire random play with your best four footed friend using these creatively themed dog toys sure to provide everyone some good exercise and fun.
Lobster
F753 | Tug & Fetch Dog Toy Puffer Fish| Cspk:
F730 | Tug & Fetch Dog Toy Octopus | Cspk: 3
Dolphin
F690 | Tug & Fetch Dog Toy Aloha | Cspk:
TuG & Fetch Dog Toys
Dogs will have a great time with these playful rope toys, whether at home or at the park.
F683 | Tug & Fetch Dog Toy Chicken | Cspk: 3 ea.
$14.95
F665 | Tug & Fetch Dog Toy Cowboy Boot | Cspk: 3 ea.
F693| Tug & Fetch Dog Toy Rodeo | Cspk: 3
F628 | Tug & Fetch Dog Toy Cactus | Cspk: 3 ea.
F746 | Tug & Fetch Dog Toy Bison Skull | Cspk: 3 ea.
F744 | Tug & Fetch Dog Toy Book of Dog Obedience | Cspk: 3 ea.
$7.00
$14.95
Size: All toys measure approx. 5.00" w. x 1.5" dia. x 12.5" h. (actual measurement varies due to shape).
Features: Our trendy rope toys are fun for your pup, perfect for holding or throwing. Features recycled cotton stuffing with squeaker, a sturdy canvas contoured exterior and clever graphics. Non-toxic.
Care: Spot Clean by hand. Cspk: 3 ea.
F627 | Tug & Fetch Dog Toy Buffalo | Cspk: 3 ea.
F681 | Tug & Fetch Dog Toy Guitar | Cspk: 3 ea.
F675 | Tug & Fetch Dog Toy
F705 | Tug & Fetch Dog Toy Day of the Dead Skeleton | Cspk: 3 ea.
Tug & Fetch Dog Toys
F706 | Tug & Fetch Dog Toy Carl the Cat | Cspk: 3 ea.
F708 | Tug & Fetch Dog Toy Rubber Ducky | Cspk: 3
F658 | Tug & Fetch Dog Toy Taco | Cspk: 3 ea.
F654 | Tug & Fetch Dog Toy Noodle Bowl | Cspk: 3 ea.
F660 | Tug & Fetch Dog Toy Avocado | Cspk: 3 ea.
F639 | Tug & Fetch Dog Toy Hot Dog | Cspk: 3 ea.
F686 | Tug & Fetch Dog Toy Puptato Chips | Cspk: 3 ea.
F632 | Tug & Fetch Dog Toy Rainbow | Cspk: 3 ea.
F635 | Tug & Fetch Dog Toy Sneaker | Cspk: 3 ea.
F659 | Tug & Fetch Dog Toy Can of Beer | Cspk: 3 ea.
$14.95
F634 | Tug & Fetch Dog Toy Donut | Cspk: 3 ea.
F743 | Tug & Fetch Dog Toy Smells Like Dog’s Breathe | Cspk: 3 ea.
TuG & Fetch Dog Toys
Dogs will have a great time with these playful rope toys, whether at home or at the park. And they squeak!
Tug & Fetch Dog Toys
Size: All toys measure approx. 5.00" w. x 1.5" dia. x 12.5" h. (actual measurement varies due to shape).
Features: Our trendy rope toys are fun for your pup, perfect for holding or throwing. Features recycled cotton stuffing with squeaker, a sturdy canvas contoured exterior and clever graphics. Non-toxic. Care: Spot Clean by hand. Cspk: 3
F715 | Tug & Fetch Dog Toy Pickle Ball | Cspk: 3 ea.
F707 | Tug & Fetch Dog Toy Pickle | Cspk: 3 ea.
F738 | Tug & Fetch Dog Toy Mallard Duck | Cspk: 3 ea.
F700 | Mini Tug & Fetch Snowman & Tree | Cspk: 3 sets
$13.95
MINI DOG TOYS
Dogs will have a great time with these playful rope toys, whether at home or at the park. Offered as a themed set of two - and they squeak!
F756 | Go Kitty Go™ Cat Toy Set
Surf Kitty | Cspk: 6 ea.
F750 | Go Kitty Go™ Cat Toy Set Motorcycle Kitty | Cspk: 6 ea.
F731 | Go Kitty Go! Cat Toy Set Cowboy & Horse | Cspk: 6 sets
F748 | Go Kitty Go™ Cat Toy Set Hippie Kitty | Cspk: 6
F749 | Go Kitty Go™ Cat Toy Set Country Music Kitty | Cspk: 6 ea.
GO KITTY GO CAT TOYS
Felines will love these catnip filled toys. Each set includes one kitty character and a coordinated kitty mini prop. Lightweight, small and sure to delight.
F732 | Go Kitty Go! Cat Toy Set Hula Cat & Ukulele | Cspk: 6 sets
Rock Star Cat & Guitar | Cspk: 6 sets
F733 | Go Kitty Go! Cat Toy Set Fisher Cat & Trout | Cspk: 6 sets
F747 | Go Kitty Go™ Cat Toy Set Ski Kitty | Cspk: 6 ea.
F651 | Wish You Were Here Florida Dog Toy | Cspk: 3 ea.
F741 | Pet Toy Wish U Were Here New Mexico| Cspk: 3 ea.
F740 | Pet Toy Wish U Were Here Minnesota | Cspk: 3 ea.
F641 | Wish You Were Here Washington Dog Toy | Cspk: 3 ea.
F713 | Wish You Were Here
Wish You Were Here Dog Toys
BONE SHAPED DOG TOYS
Fun bone shaped toys just right for the playful dog: they’re perfect for holding, throwing, and look stylish lying around the house awaiting playtime.
A | Tug & Fetch Rubber Bone Dog Toy
Size: 4.00" w x 0.75" d x 6.00" h
Features: Fun bone shape and unique design, easy for your pup to pick up and carry. Dogs love the cotton rope texture and the rope handle makes a nice handle and easy to throw. Made from non-toxic and durable rubber.
C | Rope Toy Bucket Size: 7” h. x 9” dia. Features: Cotton rope. Non-toxic. Cspk: 1
F698 | Tug & Fetch Bone Blush Pet Toy | Cspk: 6
F696 | Tug & Fetch Bone Blue Pet Toy | Cspk: 6 ea.
DPR28 | Rope Toy Bucket Red Trim | Cspk: 1 ea.
Practical sizing for smaller dogs and cats, these simple yet colorful bowl sets of two are great to take home or make the perfect gift.
D | Pet Feeding Bowl Sets of 2 Size: 5.5" dia. x 1.25" h. Features: Melamine. Set of 2. Gift box made of recycled materials. Care: Dishwasher Safe. Do not microwave. Cspk: 3 sets
DD309 | Pet Bowl Gift Set
Watercolor Paws
Cspk: 3 sets
DD308 | Pet Bowl Gift Set
Watercolor Cat | Cspk: 3 sets
DD295 | Pet Bowl Gift Set
Lucky Dog | Cspk: 3 sets
DD294 | Pet Bowl Gift Set
Lucky Cat | Cspk: 3 sets
Random Cat & Dog Pet Bowls
5.75 dia. x 1.00 t Features: Holds 1 cup. Matte
THEMEDPET BOWLS
These shallow ceramic bowls are designed for small dogs or cats and feature colorful themes or our best selling print of random dogs or cats (also offered in matching placemats, mugs & coasters).
ADVENTURE PET BOWLS
Generous sizing for medium sized pets, these nature inspired pet bowls are made of ceramic and mix-and-match with all our best selling favorite pet placemats.
Adventure Pet Bowls
Size: 7.00 dia. x 1.50 t
Features: Holds 1.5 cups.
Shiney glazed finish ceramic with etched graphics, stackable.
Care: Dishwasher safe. Cspk: 4 ea.
DD330 | Adventure Pet Bowl Ocean | Cspk: 4
DD331 | Adventure Pet Bowl Desert | Cspk: 4
DD332 | Adventure Pet Bowl Mountain
DD335 | Adventure Pet Bowl Yee Haw | Cspk: 4
BAMBOO PET BOWLS
Practical sizing for smaller dogs and cats, these simple yet colorful bowl sets of two are great to take home or make the perfect gift.
DD317 | Bowl Bamboo Rainbows Cspk: 6 ea.
DD315 | Bowl Bamboo Waves Cspk: 6 ea.
DD313 | Bowl Bamboo Red Paws Cspk: 6 ea.
DD316 | Bowl Bamboo Goldfish Cspk: 6 ea.
DD314 | Bowl Bamboo Grass Cspk: 6 ea.
DD312 | Bowl Bamboo Teal Paws Cspk: 6 ea.
A | Bamboo Pet Bowl Size: 7” dia. X .75" h. Holds 3/4 cup.
Features: Stackable low-profile bamboo bowls for dogs and cats can be pared for good eating. Frosted matte finish for that soft touch. Care: Dishwasher safe.
Low Profile is Whisker Friendly
Size: 12" h. x 18" l.
Features: Frosted PEVA, durable non-slip surface.
Care: Wipe clean. Cspk: 6 ea.
FRESH & Frosted PLACEMATS
The frosted grip surface of these placemats help make bowls stay in place. Pair with bamboo or ceramic bowls to mix and match.
B | Frosted Pet Placemats
M1359 | Frosted Pet Placemat Colorful Random Cats | Cspk: 6 ea.
M1356 | Frosted Pet Placemat Words | Cspk: 6 ea.
M1358 | Frosted Pet Placemat Green Grass | Cspk: 6 ea.
M1360 | Frosted Pet Placemat Colorful Random Dogs | Cspk: 6 ea.
M1357 | Frosted Pet Placemat Ocean of Paws | Cspk: 6 ea.
$3.00
$6.95
BEST SELLERS!
Made in the USA, our recycled rubber placemats & coasters are virtually indestructible. Durable polypropylene newspaper graphics adorn our two best selling favorites!
A | Skinny Placemats Size: 7.625” h. x 17” l.
Features: Made in USA of recycled rubber. Skinny shape great for small spaces. Care: Wipe clean. Cspk: 6 ea.
C
Mini
M1169 | Pet Placemat Jumbo Paws | Cspk: 6 ea.
M1347 | Pet Mat Recycled Rubber Cats in a Row | Cspk: 6 ea.
M1348 | Pet Mat Recycled Rubber Dogs in a Row | Cspk:
C1010
C1011
A | Cat Head Silicone Placemats
Size: 11.75 " l. x 10.25" h.
Features: Made of food grade silicone. Compact size great for small spaces. Functional rim catches spills. Flat peggable package protects product and makes for easy merchandising.
Care: Dishwasher Safe.
Cspk: 6 ea.
B | Oval Silicone Pet Placemats (this page)
Size: 18.50" w x 10.50" l.
Features: The Large Silicone Placemat has a raised edge to trap spills, is 100% food-grade silicone, easy to clean and can be used for kids, pets, and adults. Sold rolled up and packed in peggable bag.
Care: Wash in the sink with warm water.
Cspk: 6 ea.
C | Rectangle Silicone
Size: 15" l. x 10.5" h.
Features: Made of food grade silicone. Peggable package protects product and makes for easy merchandising.
Our colorful pet placemats are 100% food grade silicone. They look great paired with all Oré Pet bowls.
M1311 | Pet Placemat Silicone Awesome Aqua | Cspk: 6 ea.
M1338 | Silicone Placemat Indigo | Cspk: 6 ea.
M1322 | Silicone Placemat Jade | Cspk: 6 ea.
M1321 | Silicone Placemat Pink | Cspk: 6 ea.
M1342 | Pet Placemat Silicone Rose | Cspk: 6 ea.
$7.00
$15.95
M1337 | Silicone Placemat Chocolate | Cspk: 6
M1320 | Pet Placemat Silicone Black | Cspk: 6 ea. M1324 | Pet Placemat Silicone Dark Grey | Cspk: 6 ea.
PEToRGANIZING solutions
Featuring solid bold colors, this collection will fit any décor - with just a touch of quirky fun!
| Cspk: 4 ea.
| Pet Food Bag Clip
5.25” l. x 4” w. x 0.75” d. Made of durable ABS plastic. Wide “non-slip” grip surface keeps bags closed. Cspk: 4 ea.
A | Good Dog Stacker Poop Bag
Dispenser & Treat Container
Size: 6.5” h. x 2.25” w. dia. 2.25"
Features: Stacking container is a dog poop bag dispenser and container for treats, money or whatever you need for your next walk. Easily attach to your leash, belt with the carabiner. Complete with two different sized compartments, carabiner, and removable lid each container stacks and locks into place. Includes a roll of 15 dog poop bags.
Care: Dishwasher safe. Hand wash for best results. Cspk. 6 ea.
B | Poop Bag Refill Set
Size: 11.4" h. x 8.66" w. .
Features: Refill Poop Bag Kit for the Good Dog Stacker. Three rolls per kit and 10 bags per roll.
Cspk: 6 ea. set
C | Paw Food Scoop
Size: Mini: 4.5” dia. x 1.75” h.
Holds 1 cup Large: 5” dia. x 2” h.
Holds 1 cup
Features: Two-toned melamine. Hole for hanging or sits flat on counter.
Care: Dishwasher safe.
Cspk: 4 ea.
F684 | Poop Bag Refill Kit | Cspk: 6 ea.
White & Black
F669 | Good Dog Stacker Cspk: 6 ea.
Carabiner for carrying Holds treats, money, etc.
10 poop bags included
F426 | Pet Food Scoop Mini Paw Black & White | Cspk: 4 ea.
F396 | Pet Food Scoop Large Paw Black & White | Cspk: 4 ea.
One Cup for Big Pets
Half Cup for Small Pets
US WHSL $ 2.00 EA. | MSRP $5.00
$5.00
• Colorful fun paw shape design.
• Food-grade silicone.
• Lead-free
• BPA-free
• Non-toxic.
• Fits nearly every can size!
• Flexible and easy to use. FDA
E | Paw Pet Food Can Cover Set of Two Size: 4" dia.
Features: Silicone. Set of 2. Designed for 3 standard can sizes - but fits most! Matte Finish. Flexible for ease of use.
Care: Dishwasher Safe. Cspk: 4 sets.
F610 | Paw Can Cover Set of 2 Red & Blue | Cspk: 4 sets
F605 | Paw Can Cover Set of 2 Light Green & Green | Cspk: 4 sets
F604 | Paw Can Cover Set of 2 Orange & Cream | Cspk: 4 sets
F637 | Paw Can Cover Set of 2 Jade & Dusty Blue | Cspk: 4 sets
F638 | Paw Can Cover Set of 2 Black & White | Cspk: 4 sets
F655 | Paw Can Cover Set of 2 Pink & Light Pink | Cspk: 4 sets
F606 | Paw Can Cover Set of 2 Light Blue & Blue | Cspk: 4 sets
F742 | Paw Can Cover Set of 2 Camp Colors | Cspk: 4 ea.
MERCHANDISING & DISPLAY
DPR60 | Rope Toy Bucket Natural | Cspk: 1 ea.
A | Four Tier Counter Display
Size: 9” w. x 10” d. x 14” h.
Features: Merchandise in four tiered shelves. Each shelf holds 6 books. Ships flat for simple interlocking assembly. Made of birch plywood and clear acrylic in the U.S.A. Cspk: 1 ea.
B | Display Cuppa This Cuppa That™ Mug Tree
Size: 8” w. base x 17” h. (20” h. with sign)
Features: Made of pine wood. Comes assembled. Holds 8 mugs. Cspk: 1 ea.
C | Rope Toy Bucket with Red or Natural Trim
Size: 7” h. x 9” dia.
Features: Cotton rope. Non-toxic. Cspk: 1 ea.
D | Birch 4 Inch Display Easel
Size: 4” w. x 4.5” d. x 7” h.
Features: Holds 6 books. Ships flat for simple interlocking assembly. Made of birch plywood in the U.S.A. Cspk: 1 ea.
E | Mini Pegboard Display Size: 10” w. x 8.5” d. x 17” h.
Features: Merchandise both sides of the Mini Pegboard Display. Includes 6 long and 6 short dowels. Feet fit horizontally or vertically. Ships flat for simple screw and dowel assembly. Made of birch plywood and pine. Cspk: 1 ea.
F | Pegboard Floor Display
Size: 24” w. x 18” d. x 60” h.
Features: Ships flat for simple screw and easy dowel & peg hole assembly. Made of pine wood and birch ply. Includes 3 long and 2 short shelves. Maximum recommended weight, 40 lbs.
Cspk: 1 ea.
G | Mini Dowel Kit
Size: 6” l. x 0.25” dia.
Features: Designed for the DPR21 Pegboard Floor Display, this dowel kit converts shelf dowel holes into a peg system for smaller products. Kit includes (12) rubber inserts and (12) dowels. Simple insert assembly. Cspk: 1 set
Dishwasher safe. Do not microwave. Remove and hand wash silicone base.
& Messy®
Silicone bowl with suction base, spoon made of silicone and stainless steel.
SUGARBOOGER PRODUCT DETAILS
Bamboo plate with frosted finish, gift boxed. ABS plastic and stainless steel. Set of 2 is packaged in re-usable carrying case.
Dishwasher safe. Dishwasher safe – top rack only.
Dishwasher safe. Do not microwave.
Lil' Bitty™ Spoon Set of 3
Fresh & Messy® Silicone Bib & Spoon Set
Spoon - .25”w x 5.5” h Bib - 8”w x 11” h
Food Grade Silicone.
for
Functional catch tray & six neck adjustments. Soft spoon for new eaters.
Dishwasher Safe.
Silicone with three compartments, easy open lid. Avoid liquids or runny food.
Good Lunch® Bento Box
Three compartments with one kid-friendly, easy-open lid. Avoid liquids or runny food.
Hand wash. Do not microwave.
• Thank you for your interest in our products! Wholesale orders can be submitted by phone, fax, e-mail, on our website, or through your local representative.
ORDERS
• New and returning customers can request wholesale access to our website by visiting the wholesale section of our website oreoriginals. com. To call in your order, contact customer service at 562-961-3300. If you would like to fax us an order, please fax to 562-961-3305 or you can e-mail it to orders@oreoriginals.com.
PAYMENT
• First orders must be prepaid by credit card. For your convenience, we accept Visa, MasterCard, Discover, or American Express (US Only). Payments are finalized at the time of shipment.
• To apply for net 30 terms, please complete and sign our Oré Credit Application, which is available online under the Wholesale Terms section. Submit via fax to 562-961-3305 and allow 1 week for processing. Customers in business for less than one year must complete a 6-month waiting period after the first order prior to consideration for net
Silicone cup includes removable lid & straw. Easy grip handles for little hands.
Stacking containers for snacks. Complete with carabiner and removable lid.
Small holds 1 cup. Smaller holds 1/2 cup. Good Lunch® Small Containers
High-quality Tritan® snack container.
High-quality Tritan®, comes with a carabiner for easy attaching to a backpack, easy flip style spout and an extra straw inside.
Insulated, lightweight, expandable. Two carrying handles.
Machine wash, line dry.
Large Containers Larger holds 1 1/2 cups and Large holds 3/4 cup
High-quality Tritan® snack container.
Insulated, lightweight. Generous main storage with 2 pockets. ID Card. Handle clip.
Microwavable and dishwasher-safe, top rack only.
payment terms. Any account inactive for more than 12 months must submit new credit references to obtain net 30 terms.
• Prices & availability subject to change without notice.
SHIPPING & BACKORDERS
• Please allow 5-7 business days for your order to ship. Non-standard orders and shipments during peak season (July – September) may require longer lead times.
• All merchandise is shipped FOB Long Beach, CA via UPS Ground unless an alternate method is specified.
• Orders must observe designated case pack quantities. Oré reserves the right to adjust the quantity ordered to meet our requirements or apply a handling charge for each broken case pack quantity.
• Freight charges will be added to your invoice.
• We do not offer drop shipping.
• Backorders will be shipped within 60 days of original ship date or cancelled. All backorders under $50 will be automatically cancelled. If you do not accept backorders, it must be noted on your order. Normal freight will be charged on back-ordered goods.
• Ship Dates & Cancel Dates must be on orders.
Microwavable and dishwasher-safe, top rack only.
COLLECTIONS
• Past due invoices are assessed a late charge of 3% per month or 20% per year.
• Reorders placed by past-due accounts cannot be shipped until all open invoices are paid in full.
• Past-due accounts will not receive authorizations for returns.
• Returned checks, stopped-payment checks and unjustified credit card charge backs are subject to a $50 service fee. Customer agrees to pay all collection costs, attorney fees and court costs as well as interest at the rate of 1.5% per month on any past due, unpaid balance.
• We do not accept COD (Collect on Delivery) payments.
RETURNS
• Returns require prior authorization from Oré Originals.
• To assist in processing your return in a timely manner, please fill out our Returns and Exchange form, available on our website, and fax it to us at 562-961-3305 with a copy of your original order or invoice copy.
• Any claims of damages, shortages, or defective merchandise must be reported within 10 days of receipt of order.
• Transit claims and damages must be made with transit company within 7 days of receipt.
• Refused orders and merchandise returned due to customer error are subject to a 20% restocking fee and all freight costs.
• Items must be returned in their original condition, with no price stickers. Any item not returned in its original condition may be refused and/or subject to a 20% restocking fee.
• Remember that products made from recycled materials and handmade finished products may vary in color and texture. These are not considered flaws.
• All sale merchandise is sold as final sale and no returns or exchanges on these items will be accepted.
CUSTOMER SERVICE
• If you need further assistance, we are here to help. Customer Service can be contacted directly via email at customerservice@ oreoriginals.com. We are also available by phone, Monday through Friday, 8:00 am to 4:30 pm, PST. 800-367-2675 or 562-961-3300.