Dear Valued Customer,
At Hadley Wren, we’re taking an exciting step forward.
We will now be fully focused on our Insect Shield® product line, enabling us to dedicate all our energy to creating high‑quality insect‑repellent apparel you can rely on. As part of this change, seasonal accessories will be phased out and will no longer be part of future collections. By streamlining our offerings, we can continue strengthening the Insect Shield® collection that has become the heart of our brand.
We’re thrilled about this next chapter and incredibly grateful for your continued support. If you have any questions or need help finding the perfect Insect Shield® products, our team is always happy to help.
Thank you for being such a valued part of the Hadley Wren community, we can’t wait for what’s ahead!
Warm regards,
The Hadley Wren Team
Insect Shield® technology converts clothing into effective & convenient insect protection.
Enjoy the outdoors!
Insect Shield ® repels mosquitoes, ticks, ants, flies, chiggers and midges (no-see-ums)
Insect Shield ® offers protection for the entire familyTechnology is the result of years of research and field studyBuilt-in invisible, odorless insect protectionStays in your clothes, not on your skin!
Lasts through 70 washes
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INSECT SHIELD ® BUCKET HAT
A REVOLUTIONARY DEFENSE IN THE BATTLE AGAINST BUGS
Insect Sheild’s technology for treating gear that repels mosquitoes, ticks, flies and fleas is the result of years of research and field study. Built in insect protection™ means you can’t tell it’s there, but the bugs can so you can repel without the smell!
FAQS:
Who can use Insect Shield ®?
Insect Shield® offers protection for the entire family, including women who are pregnant or nursing.
What protection does Insect Shield ® provide?
Insect Shield® repels mosquitoes (including those which may carry West Nile Virus or those that may transmit Malaria), ticks (including those which may carry Lyme disease), as well as ants, flies, chiggers, and midges (no see ums).
What makes Insect Shield ® effective?
The active ingredient in Insect Shield® is permethrin, which is recommended on apparel by the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the American Academy of Family Physicians, and the Public Health Agency of Canada.
Do Insect Shield ® garments have a scent?
No, Insect Shield® feels and smells just like your other clothes. It offers invisible, odorless protection just by putting on your clothes!
How long are Insect Shield ® products effective?
Insect Shield® lasts through 70 launderings, the expected lifetime of a garment.
How to care for Insect Shield ® products?
For washable items, normal home laundering is recommended. Insect Shield® repellent clothing can be bleached, starched, or pressed without affecting its repellent quality. Do NOT dry clean, as this removes some of the active ingredient and reduces insect repellency. See Care Label on item for specific care instructions.
If you have other inquires not found above, please email customerservice@hadleywren.com or call us at (253) 853-5300.
Our business hours are Monday - Friday 8am to 4pm (PST).
CONTACT US
phone: 253.853.5300
fax: 253.853.5311
customerservice@hadleywren.com www.hadleywrenwholesale.com
HADLEY
WREN ® TERMS & CONDITIONS
SALES
Please visit our website at www.hadleywrenwholesale.com to find your local sales representative or order online.
All items are priced as eaches and sold in minimums. Please place order in multiples of the minimum pack size as listed. Otherwise, Hadley Wren® will increase your order to the nearest minimum pack size.
MINIMUM ORDER (PER LOCATION)
• $100 minimum for all credit card and terms orders (credit approval needed for terms request, must submit credit application via email or fax)
• A completed signed Resale Certificate must be submitted for all new accounts.
PAYMENT OPTIONS
Credit Card:
We accept VISA, MasterCard, Discover and American Express. Your credit card will be charged at the time of shipment for total of product, shipping & handling. Hadley Wren reserves the right to process all charges and credits for an order placed by credit card against the card presented at the time of ordering. Please do not provide credit card information via email – phone or fax in directly to customer service.
Terms:
To apply for Net 30 terms, a completed signed Hadley Wren® credit application and 3 credit references must be provided. Please allow 2 weeks for initial credit review and processing on new Net 30 accounts. Interest will be charged at 1.5% per month (18% annually) on delinquent accounts. A $25 fee will be charged on all returned checks. Please note: orders on hold for credit information do not allocate product.
METHOD OF SHIPMENT
All merchandise is shipped FOB Sumner, WA. Please allow two weeks for delivery. Shipments are routed via the carrier determined by Hadley Wren® unless otherwise specified; usually UPS Ground. Hadley Wren is not responsible and will not reimburse for carrier delays of any kind, shipping information errors, failed delivery attempts and lost or stolen packages.
International locations:
Please note for shipping to outside of USA, your packages will be subject to the customs fees, brokerage fees, and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Hadley Wren® is not responsible for any customs or brokerage fees, or Ancillary Service Fees of any kind.
BACK ORDERS
Backorders under $50 will be canceled. All other back orders will be held open for 90 days from the original ship date and shipped without notice when available, unless specifically requested by customers to cancel. All back orders open past 90 days will be canceled automatically.
PRICES
Prices are effective June 1, 2026 and subject to change without notice.
Exclusivity:
Hadley Wren does not offer territorial or product exclusivity.
RETURNS
Hadley Wren® will authorize the return of miss sent or factory defective merchandise for full credit. A request for return authorization (RA) must be made within 30 days of receipt of merchandise. Returns will not be accepted without prior approval – please email customerservice@hadleywren.com to request return authorization approval. All returned merchandise must be in saleable condition and may be subject to a 25% restocking fee. Please review your order immediately upon receipt – no credits or claims will be accepted after 30 days.
MAP PRICING
All retailers may establish their own resale price but must not advertise pricing that is less than the Minimum Advertised Price (MAP) established by Hadley Wren® This policy covers all advertisements of Hadley Wren® products across various platforms, including, but not limited to, printed materials and all digital channels. This Policy is non-negotiable and will not be modified for any retailer. When you buy Hadley Wren® products as an approved retailer, you are agreeing to adhere to MAP and its restrictions.
ONLINE SELLER POLICY
All new retail applicants are required to prove the existence of a legitimate brick-andmortar storefront and/or a proprietary e-commerce website. All retailers are strictly prohibited from listing products for sale on online marketplaces, including but not limited to Amazon and Walmart. Exceptions to online marketplaces are social media platforms and eBay.
All orders from retailers identified as unapproved 3rd party re-sellers will be canceled.
POLICY VIOLATIONS
Violations of these policies will result in the cancellation of all orders and the termination of the customer relationship.
INSECT SHIELD ®
Insect Shield® products cannot be sold or shipped in/to Canada. Any customer found selling Insect Shield® products in/to Canada will be at risk of being denied future orders with Hadley Wren®; no exceptions. Insect Shield® products are only approved for sale and shipping within the United States.
ABOUT OUR PRODUCTS
Our Insect Shield® accessories are made for getting outside and staying there longer. Insect Shield technology converts clothing into long-lasting effective and convenient insect protection. Whether you’re on the trail, by the water, or exploring your own backyard, our products are designed for comfort, durability, and dependable protection against mosquitoes, ticks, ants, flies, chiggers, and midges (no-see-ums)—so you can focus on the adventure ahead, not the bugs.
TO PLACE AN ORDER
Approved retailers can order online at www.hadleywrenwholesale.com
Phone: (253) 853-5300
Fax: (253) 853-5311
Email Orders to: orders@hadleywren.com
If you have other inquiries not found above, please feel free to email customerservice@hadleywren.com or call us.
Our business hours are Monday Friday 8am to 4pm (PST).
