Leaving no one behind The value of Jersey’s health, social care and wellbeing charity sector
18 March 2026
Objectives and approach
The Health and Social Care Charities Impact Accelerator Programme builds on our Value of Jersey’s Third Sector research in 2024.
Impact accelerator programmes seek to build capability and capacity quickly and efficiently. This pilot aimed to test whether a thematic programme for a group of charities would be an effective way to bring organisations together around common goals, provide economies of scale in data and impact valuation, and provide both sector-wide and charity-specific views.
Launched in July 2025, this pilot programme aims to support local health, social care and wellbeing charities in Jersey. These charities are central to improving wellbeing for islanders, whilst facing increasing demand, funding pressures and evolving expectations.
Specifically, the programme worked with 14 charities to:
• Understand, quantify and communicate their collective value to society and the impacts the sector seeks to achieve
• Enhance sector-wide collaborations to support improved outcomes and efficiencies in delivering services to the wider community
Programme structure:
Phase 1: Sector workshop (July 2025)
• Co-created a shared future vision for the sector
• Strengthened understanding of how charity activities and interventions lead to change
• Identified opportunities for collaboration
Phase 2: Survey data collection and analysis (August – October 2025)
• Collected data from participating charities
• Produced quantifiable impacts and monetary valuations
Phase 3: Report & Dashboards (October – December 2025)
• Produced programme-wide view and Final Report
• Produced individual impact dashboards for participating charities
Overview of key messages arising from the Final Report
The participating charities provide significant economic and social value to the island, and savings to public expenditure.
For every £1 spent, they provided an estimated £1.77 economic value and £2.66 social value in 2024.
This pilot proves the value of collecting a range of data and collaborating on shared metrics to assess and quantify impact. The participating charities have already found the approach transformative.
The programme is pioneering for Jersey’s health and social care sector. Building on this, Jersey could look to lead the way in further valuation of health outcomes and social impact. The programme provides a strong foundation for future research and policy alignment.
The charities are strongly aligned around a shared vision for their role in the future of health and social care in Jersey.
In particular, the findings of this programme demonstrate that charities are uniquely positioned to deliver early intervention, reduce system pressure and support wellbeing across the island. Such early action yields measurable system-wide benefits.
In order to realise these benefits for Jersey and for islanders, the following needs to be in place:
• More consistent, purposeful collaboration within the sector and with government
• Data, research and impact assessment that is embedded in ways of working across the sector
• Government leadership on safe, joined-up data sharing
• Evolved, longer-term funding models
• Investment in charity infrastructure. Efficiency and quality rely on funded back-office systems, digital tools, governance and workforce development
• Accelerated technology adoption as a catalyst for sector transformation, including customer relationship management (CRM), digital health solutions, automation and information-sharing tools
• Government commissioning, data, investment and policy choices that reflect evidence, lived experiences and longterm planning
The following pages set out further extracts from the Final Report and the underlying analysis.
Vision for the sector and five priority themes
Priority theme goals and a collective vision were agreed by participating charities as part of the sector workshop in July 2025.
Thematic goals
Shared vision of success
Preventing ill health
By 2040, prevention is embedded in Jersey’s systems and culture based on education, early intervention and equity
Mental wellbeing
Disabilities & long-term conditions
Ageing society
By 2040, Jersey is a safe, healthy, content, and connected community where all islanders are included and can access the right care at the right time. Care is personalised to leverage their community, family, or personal strengths
By 2040, islanders recognise Jersey as a thriving and just society. All islanders enjoy fulfilled lives in a society that puts prevention first, is inclusive, is accessible and cares for all.
By 2040, all older islanders in Jersey enjoy long, happy and purposeful lives. Being connected, respected, and empowered, all islanders can have the confidence, comfort, and freedom to lead an accessible and opportunity rich life
Early years support & development
By 2040, Jersey is a society that understands and operates in a way that always puts children first and meets all individual children’s needs through a world-leading focus on equity, safety and nurture so that no child is left behind and all children fulfil their potential throughout life
"By 2040, Jersey is celebrated as one of the world’s healthiest and happiest communities. Islanders of every age, ability, and background enjoy long, flourishing lives in a society that puts prevention first and cares without limits, leaving no one behind."
“Their services are indispensable. The difference in mum’s mood is so significant. She has more social life than the rest of us! The knowledge, care and support is exceptional.” DEMENTIA JERSEY
Since I’ve been working here, it has opened a new life for me. It has made me independent. I am now going to and from work on the bus. I’m meeting people from all parts of the world. I love my job very much and it’s a pleasure working for Beresford Street.” BERESFORD STREET KITCHEN
The total monetary value created by a charity, measured using monetary contributions (e.g. staff remuneration), voluntary contributions (e.g. market value of volunteering) and savings contributions (e.g. savings versus private sector delivery) before deducting any associated costs, expenses or losses
The total monetary value created by a charity’s activities, measured using wellbeing and health improvement metrics (e.g. QALY, WELLBY) and savings to public expenditure (e.g. avoided healthcare costs, employment effects), adjusted for deadweight, attribution, durability, and drop-off, before deducting any associated costs, expenses or losses.
The total monetary value created by a charity, calculated by summing only nonoverlapping and distinct economic, social, and environmental benefits, ensuring that no impact is double-counted across categories.
In 2024, 13 charities delivered quality of life & wellbeing improvements for 22,225 islanders
1. Health impact is valued using QALY and WELLBY metrics, with monetary uplift; see Appendix for definitions and valuation method. This is the largest component (80%) of social value, providing £70.9m of a total £89.1m (see next page).
2. Direct beneficiaries are those who receive care or wellbeing improvements; other beneficiaries include carers (formal/informal) benefiting from reduced burden and support. Numbers are charity-reported and may include double counting.
3. Other conditions cover those outside the 13 main survey categories (e.g.,
Further findings from analysis of 2024 data
Time spent
How did charities spend their time?
Most activity hours (88%) were focused on delivery of services directly to care recipients
Which priority theme received most activity hours?
36% of activity hours were spent supporting disabilities & long-term conditions
Which priority theme achieved the greatest health impact?
Mental wellbeing interventions created £23.6 million of health impact value (42% of total)
Volunteers & income
What was the value of volunteering?
1,167 volunteers contributed 64,029 volunteering hours with an estimated market value of £2.7m
Expenditure & beneficiaries
What did charities spend most on?
80% (£28m) of charities’ expenditure was on staff remuneration
Which voluntary roles contributed the most hours?
36% of volunteered hours were Managers, Directors & Senior Officials
How much was capital expenditure?
Significant in 2024 at £3.8m
Savings generated
Did the charities generate any public savings?
An estimated £17.8m (gross) was generated in public savings and tax gains. The largest savings were from health interventions, social care savings and employment effects.
Which priority theme had the least time spent?
Preventing ill health accounted for 11% of activity time (although charities wanted to spend more time)
How much income did charities generate?
£38.3m, 68% from long-term service delivery contracts
How much were total donations?
£3.7m donations (10% of total income) were received. Of this £2.4m was from individuals and £0.7m from corporates
What was the value of inkind-contributions?
£1m, mostly from rent relief
How many islanders did the charity activities directly benefit?
Up to 11,557 service users through increased quality of life and wellbeing, with an estimated value of £57m
Given some of the charities were contracted by government to deliver services, what were the net savings to government?
An estimated £6.2m (net), mostly from tax gains through employment support
How many islanders did the charity activities indirectly benefit?
Up to 10,668 carers and family members through services such as counselling, with an estimated value of £14m
How did the charities’ health interventions reduce pressure on public services?
Based on data available, hospital bed days were reduced by an estimated 8%, emergency visits by an estimated 14%, and ambulance callouts by 3.5%
Six opportunities arising from this programme to strengthen Jersey’s health, social care & wellbeing charities
Advocacy and voice
Charities highlighted a need for a stronger, coordinated and collective voice to influence policy and funding, grounded in lived experience:
✓ Lift and amplify the voice of the health, social care and wellbeing sector, and those of islanders needing care, to shape and strengthen public policy at political, government decision-maker and community levels.
Research, data collection & sharing
Collecting and sharing the right data enables charities to demonstrate impact, make better strategic decisions, collaborate effectively, and support a further shift towards preventative care:
✓ Improve targeted data collection within the sector to evidence outcomes and impact
✓ Resolve barriers to sharing data
✓ Participate in research to plug gaps in the evidence locally and internationally
Technology adoption
Technology adoption is key to unlocking improved productivity and helping to manage funding pressures, strengthening data, enabling collaboration across the sector and improving outcomes for beneficiaries and those in need:.
✓ Adopt technology to improve data, share knowledge, unlock revenue streams, and accelerate transformation of service delivery and digital health
✓ Encourage donors to fund investment in technology solutions
Shared operations and resources
By pooling resources and working together, charities can boost efficiency, amplify their collective impact, and deliver more joined-up, equitable services in a challenging funding environment:
✓ Pool people, processes and physical resources to minimise overheads and maximise shared efficiency and impact
Shift to preventative care
A shift to prevention and early intervention is essential to avoid escalating pressure on services that keeps islanders healthier for longer:
✓ Strengthen consistency of education and awareness. Charities, through their campaigns and early interventions, are critical to public health strategy
✓ Make the investment case for preventative health, the role of charities and appropriate long-term funding
A longevity mindset
Jersey’s Island of Longevity initiative aligns with the sector vision by promoting healthier, longer lives and seeking to encourage the culture change, preventative care agenda and policy influence needed across the island:
✓ Continue to engage with this initiative
For further details on each of these, please refer to the full Final Report
✓ Opportunity to reset the social contract between islanders, government, business and the charity sector supporting all islanders to lead longer, healthier, fulfilling lives
Actions towards an inclusive, caring, prevention-first island where we all enjoy longer healthy lives & leave no-one behind
Health, social care & wellbeing charities
✓ Use programme outputs to support fundraising, reporting, planning and learning
✓ Play your part in acting on the findings and sharing with others
✓ Engage with collaborative forums and partnerships
Government and public sector
✓ Recognise the role and value of health, social care and wellbeing charities
✓ Commit to more longer-term service level agreements / delivery partnerships
✓ Work closely with the sector, so they bring in voices of lived experience
✓ Help to catalyse investment in technology adoption in the sector
✓ Be bold in policy and investment for prevention and early intervention
Donors and funders Islanders and the wider community
✓ Recognise the role and value of the health, social care and wellbeing charity sector
✓ Recognise the value in financing operational improvements and technology adoption alongside funding frontline services
✓ Consider seed funding to test new methods of delivery and provision of care for sector, as well as research funding for studying gaps in the evidence for impacts.
✓ Ask questions of politicians about the opportunities
✓ Support our island’s charities and foster a culture of philanthropy and volunteering
✓ Engage with preventative healthcare and the role we all need to play in lifestyle choices and technology adoption
Jersey Community Foundation
✓ Scale this programme’s learning and use to strengthen approach to programming
✓ Be open to funding charity data and technology readiness
✓ Apply programme findings as part of newly-commissioned Philanthropy Policy
“People like me would be lost without the services and support you provide. You provide us with the knowledge and experience, tools and training to keep living a life, although that may look different to others. You make us feel that we matter and are not invisible to the world”.
JERSEY EMPLOYMENT TRUST
Reflections on the programme from participating charities*
* as surveyed November 2025
A shift in mindset is already evident:
80% of participating charities reported a clear shift in how they understand and think about impact; the remainder saw change emerging or said it was too early to tell.
Participating charities have a better understanding of impact and its value: Charities say they feel more confident moving beyond counting outputs toward explaining health, economic and social value, including monetary valuation and return on investment.
Participating charities already have a stronger impact narrative and voice: Individual impact dashboards are helping charities articulate a clearer, more coherent narrative about their work, strengthening credibility and countering misconceptions. The dashboards are already being used in fundraising and donor conversations, enabling stronger evidence-based communication.
Charities have a better understanding of the value of data and impact measurement: They have deepened their understanding of how change happens and what data is needed to assess this, identifying data gaps, and using a shared framework to aid collaboration.
The programme has already served as a catalyst for better systems: For charities earlier in their data journey, the programme has already helped them make the case for investing in CRM and impact-tracking systems.
The programme has laid the foundations for long-term strengthening of the sector: These shifts support the programme’s core aim: improving how charities understand, evidence and communicate impact, driving better strategic positioning, diversified funding, more effective resource allocation and more informed dialogue with government.
“Taking part in the Impact Accelerator programme has been transformative for our charity.
The economic and social impact data produced has strengthened how we demonstrate our value to the community and Jersey’s wider wellbeing.
The programme also shaped our thinking about becoming a modern, sustainable charity, one that is outcomes-focused, collaborative, and able to contribute meaningfully to policy.
Working alongside other charities created shared learning, a strong sense of collective purpose, and valuable new relationships.
We are grateful to have been involved in this pilot and for the insight, challenge, and support it provided at a pivotal time for us.”
FREEDA
What’s in the full Final Report? An overview
Who is it for?
• This Summary Overview booklet is for anyone who would like an overview of the findings of the programme.
• The full Final Report contains the details of all the underlying analysis. It is for participating charities and wider stakeholders looking for detailed insights underpinning the findings.
Where can I find…? (page numbers in brackets)
Foreword (3)
• List of participating charities (5)
Executive Summary (7)
• Economic value summary (10)
• Social value summary (11)
1. Introduction (13)
• About this report (14)
• Programme overview (15)
• Approach to data collection (16)
Where can I find it?
2. A shared vision for the sector (17)
• Five priority themes (18)
• The case for change (19)
• Challenges & opportunities (20-)
• A shared vision (23)
• Impact pathway (24)
3. Insights about the participating charities (28)
• Activities and beneficiaries (29)
• Value of volunteering (32)
• Sources of income (33)
• Service value and benefits transfer (36)
4. Contribution to health impacts (37)
• Quality of life and wellbeing improvements
5. Contribution to society (41)
• Economic and social value
6. Benefits & savings to the public purse (46)
• System-wide value (47)
• Net savings to government (48)
7. Moving forward (50)
• Six priority opportunities (51)
• Reflections on this pilot programme (58)
8. Making a difference: A call to action (60)
• Priority actions for charities, government, donors and islanders
Appendices (62):
• Approach to valuation (63)
• Glossary (64)
• Assumptions and limitations (71)
• Survey content (72)
About Jersey Community Foundation
Jersey Community Foundation works alongside the Island’s charitable sector to connect generosity with the areas of greatest need in our community. This May we celebrate six years of supporting local charities and community projects, distributing more than £13 million in funding during that time.
Community foundations exist all over the world. They are local experts in charitable giving, organisations that understand the needs of their communities and help direct funding to where it can have the greatest impact.
What we do
At the heart of what we do is grant-making. But what we’re really here to do is support people living in our community, through funding the areas of greatest need. We manage a range of charitable funds that charities and community organisations can apply to, supporting projects that strengthen communities and improve wellbeing across the Island.
Our funding priorities are informed by research and data about need in Jersey, including areas such as mental health, poverty and inequality, healthy living, and supporting an ageing population. Applications are assessed through a robust process including due diligence and independent grant panels, helping ensure funding goes to organisations that are well run and delivering meaningful impact.
The Jersey Community Fund is our largest and most flexible fund, supporting charities and community organisations working across a wide range of social issues. Alongside this, we manage several other charitable funds that support specific causes and initiatives. We work with organisations across the charitable sector, so we also develop a strong picture of the needs and opportunities facing communities in Jersey, helping connect generous donors with organisations doing important work across the Island.
Why it matters
By bringing together strong applications and generous donors, we help ensure funding flows to the places where it can make the biggest difference.
Charities and community organisations can find information about current funding opportunities, at www.jerseycommunityfoundation.org We also welcome conversations with charities and community organisations about how we can support work that strengthens Jersey’s communities.