Jeffery D Whippo’s Thoughts on the 360Degree or Multi-Rater Feedback Mechanism
JEFF WHIPPO’S VIEWS ON UTILIZING A MULTI-RATER FEEDBACK TOOL • Jeffery D Whippo, an expert in the fields of Leadership and Organizational Development feels that one of the most effective ways to study and identify behaviors of effective and ineffective leaders is to get feedback on the leader utilizing a multi-rater feedback tool. • He says that the 360-degree or multi-rater feedback survey is the most common tool used for assessing leader behaviors. • CEO’s from Johnson & Johnson to GE have indicated that these tools were critical to the success of their companies.
EXAMPLES OF THE LEADER BEHAVIORS THAT ARE COMMONLY USED IN 360-DEGREE SURVEYS Jeffery D Whippo explains that these feedback mechanisms consist of a set of the organization believes are important to assess. Some examples of the leader behaviors that are commonly used in 360-degree surveys include the following: • Inspires a Shared Vision • Delivers Results • Challenges the Process • Values People • Develops Self and Others • Communicates with Candor • Acts in the Best Interest of the Company
ABOUT THE FEEDBACK COLLECTED FROM 360-DEGREE SURVEYS
• Whippo explains that feedback from these surveys is collected from subordinates, peers, business partners, and other leaders within the organization. • He states that the feedback is usually kept anonymous in order to make sure that it is honest and accurate.
MORE ABOUT THE 360-DEGREE OR MULTI-RATER FEEDBACK SURVEY • Jeff Whippo explains that in 360-degree or multi-rater feedback surveys, the leader being assessed is usually asked to rate themselves also in order to compare and contrast the way the leader thinks he or she is portrayed versus the literal perception from others. • After the feedback is collected and presented to the leader that is being assessed, coaching becomes a critical success factor. • According to Whippo, with proper coaching and a leader that is willing to hear feedback and work on development strategies, these feedback mechanisms can prove to be extremely useful in creating successful leaders.
Thank You Jeffery D Whippo