Jacksonville Zoo and Botanical Gardens 2024 to 2025 Annual Report

2024–2025 Annual Report

Annual Report Acknowledgments:

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and

To Our Valued Supporters,

As we look back on this past year, I am filled with gratitude and a deep sense of momentum. Jacksonville Zoo and Botanical Gardens is entering a new era, and every step we have taken has been intentional. Together, we have been preparing for transformational growth that will shape the future of our Zoo, our community and the conservation work we champion here at home and around the world.

This year has been a foundationbuilding year, a time of setting the stage for what comes next. From strategic decisions that strengthen our operations to long-term planning that supports our animals, guests and staff for decades to come, we have focused on the work that ensures a strong and sustainable future.

One of the most exciting milestones has been our rebranding efforts. This initiative is far more than a new look. It reflects who we are becoming: a modern conservation organization rooted in science, compassion and connection. It aligns our visual voice with the transformative experiences our guests expect and helps us share our story with clarity and purpose.

This year also brought a proud recognition from guests and supporters across the country. Jacksonville Zoo and Botanical Gardens was voted the No. 4 Best Zoo in the Nation by the USA TODAY 10Best Readers’ Choice Awards. This distinction reflects the dedication of our team and the unwavering support of our community, and it

serves as a powerful reminder of what can be achieved through passion, expertise and generosity.

We also moved forward on several important projects behind the scenes. Our comprehensive interpretive planning elevates the guest experience through meaningful storytelling, education and engagement. Our focus on deferred maintenance, while often unseen, is essential to long-term sustainability and the wellbeing of our animals and staff. These investments ensure that we are ready for the growth that lies ahead.

As we transition to the new VyStar SkyScape entrance and the J. Wayne and Delores Barr Weaver Manatee River habitat, we are stepping into a defining chapter for our institution. These spaces represent more than beautiful additions to our campus. They symbolize our commitment to conservation, accessibility, guest experience and the next generation of environmental stewardship.

Thank you for standing with us, for supporting our mission and for helping us build a future where wildlife and wild places thrive. The best is yet to come, and I look forward to sharing it with you.

With gratitude,

Jeff Ettling, Ph.D. President and CEO

Dr. Jeff collecting field data on Armenian vipers.

“By the time this annual report reaches you, these landmark spaces will already be welcoming guests and inspiring our community. What was once a vision is now a vibrant part of the Zoo experience.

Everything we have accomplished, and everything we will continue to build, is possible because of you. Your generosity, your belief in our mission and your partnership make this progress real. You are an essential part of the life of this Zoo, and we are deeply grateful to share this exciting new chapter with you.

“

Who We Are

Jacksonville Zoo and Botanical Gardens is a 501(c)(3) nonprofit organization that has inspired the discovery and appreciation of wildlife through innovative experiences for over 100 years. What began in 1914 with a single red deer fawn has grown into a thriving institution home to more than 2,000 animals and 1,000 plant species.

Animal wellbeing remains at the forefront of care and habitat design, demonstrated through immersive exhibits such as Primate Forest and Land of the Tiger. We are also committed to protecting threatened and endangered species, with a portion of every ticket and membership supporting over 35 conservation initiatives locally and around the world.

We are also proud to be an accredited member of the Association of Zoos and Aquariums.

Our Mission

Connecting communities with wildlife and wild places.

Our Vision

A vibrant community energized by a connection to nature that enriches lives and inspires all to preserve and protect our natural world.

Culture

We strive to develop a collaborative culture where safety is the foundation driving our actions and interactions to create safe spaces and habitats through the cultivation of equity and wellbeing for all forms of life.

Conservation

We commit to being proactive, emphasizing the urgency of environmental and sustainability challenges while fostering empathy, support and compassion towards our planet and its inhabitants.

Education

We recognize that every interaction is a learning and teaching opportunity that inspires change, enriches one another and our visitors, promotes accessibility and connects our communities.

Innovation

We embrace the challenge to continuously grow and develop our organization, valuing creativity to support one another and remain relevant within our community.

A Brand Created for Innovation

Aligning Our Visual Identity with Our Mission and Values

When people think of a zoo, they often picture a fun, familyfriendly day spent marveling at wild animals. When they think of a botanical garden, they might imagine serene pathways winding through lush, vibrant greenery. But few places bring those two experiences together in such a powerful, purposeful and immersive way as Jacksonville Zoo and Botanical Gardens. And now, this remarkable dual experience is being reintroduced with a bold new identity.

In the summer of 2025, we officially transitioned our name to Jacksonville Zoo and Botanical Gardens, launching a comprehensive brand refresh that reflects not only what the organization is, but what it aspires to be.

For animals. For plants. Forever.

With a new logo, vibrant visual system and the rollout of an emotional purpose-driven advertising campaign, the Zoo is poised to claim a stronger presence in the hearts and minds of the community and visitors from far beyond.

This campaign isn’t just a fresh coat of paint; it’s a signal of transformation. One that affirms our evolving role as a conservation leader, a place of learning and wonder and a joyful sanctuary where people of all ages and backgrounds can reconnect with nature.

Our Reimagined Logo

The Zoo’s new dynamic logo was thoughtfully created to tell our story and invite our community into our mission. Its abstract forms reflect our vision of connecting people with nature, with each element representing a distinct part of our brand. Together, they form a unified symbol of the Zoo and Botanical Gardens. Our brand is more than a visual identity, it’s how we express who we are, both in our community and beyond.

The Letter “J”

J stands for Jacksonville and represents our commitment to our local community.

Half of a Flower Elephant Profile

The flower serves as a symbol of the vital role and enduring significance of our Botanical Gardens. Combined, these symbols create an elephant profile that shows our dedication to wildlife conservation.

Jacksonville Zoo and Botanical Gardens Named One of the Best Zoos in the Nation!

We’re proud to share that Jacksonville Zoo and Botanical Gardens was named the No. 4 Best Zoo in the Nation in the 2025 USA TODAY 10Best Readers’ Choice Awards! This marks our first-ever nomination for Best Zoo, a major milestone made even more meaningful by the fact that the rankings were determined by public vote.

While our Land of the Tiger habitat has long been recognized as one of the top exhibits in the country, this national recognition speaks to the incredible momentum building across our entire Zoo. From our award-winning exhibits and rare animal and plant species to our commitment to conservation, education and the ongoing ReZOOvenation transformation, we’re honored to be seen as a standout destination.

Thank you to our amazing members, guests, supporters and community for voting and showing the world just how special Jacksonville Zoo and Botanical Gardens truly is.

Amplifying Our Story

From December 2024 through September 2025, we experienced one of our most visible and transformative periods in recent years. Media coverage highlighted our national accolades, new attractions, community initiatives and moments of crisis response.

By sharing our story, we reach allies nationwide and around the world, inspiring understanding, empathy, advocacy and action for wildlife.

Publicity Value

3,000 + Mentions Across $132 M 12 B +

Combined potential audience across all media platforms.

People Who Make it Happen

Everything we accomplish starts with our people. We dedicate over 55% of our annual operating budget to our 256-member team. Across animal care, horticulture, education, operations, facilities and administration, every role matters. Our people care for resident animals, provide a great experience to our guests and bring our mission to life daily.

A New Tradition

In November 2024, we commemorated the lives of our resident animals with a special Day of the Dead Ofrenda, a traditional Mexican altar to the dearly departed. Led by the Zoo’s Hispanic Heritage group, the initiative aims to honor the Day of the Dead tradition and offer comfort to our staff who deeply care for our resident animals. The public was invited to visit the Ofrenda to pay their respects and join in the celebration and a new tradition was born.

“ “

We are caregivers, and that role is as rewarding as it is intense, especially at the end of the natural life cycle.

— Dr. Jeff Ettling, President and CEO

Staff and Volunteer Impact

For three years in a row, the Zoo earned Gold Level recognition from the First Coast Wellness Council, a testament to our commitment to employee wellbeing. Our comprehensive program includes competitive benefits, generous paid time off, 403(b) retirement, wellness initiatives and social events supporting our people’s financial, career, mental, physical and social health.

Dedicated team members worked to bring our mission to life. 256

1,564

Volunteers that work alongside our teams to share their passion for conservation with guests of all ages, contribute diverse skills and expertise behind the scenes and make a meaningful difference for our mission.

66,827

Hours of service contributed by our volunteers.

ReZOOvenation

A Future Taking Shape

Rescued manatees will receive care and rehabilitation for eventual potential release based on their health and readiness. This milestone reflects the thousands of decisions, countless hours of planning and shared dedication of everyone involved. And it’s only the beginning of ReZOOvenation.

We’ve invested more than forty million dollars into a habitat where, ideally, no animal will be a permanent resident. That says everything about who we are as a conservation organization.

— Dr. Jeff Ettling, President and CEO

“

A Transformational Journey Led by People and the Community

This year marked a major milestone in ReZOOvenation, the Zoo’s multi-year vision to create a campus that inspires awe, supports conservation and enhances visitor experience. The project combines an inviting new front entrance and plaza with the J. Wayne and Delores Barr Weaver Manatee River habitat, a critical facility that helps rescued manatees recover for a return to the wild, bringing the Zoo’s mission to life in every corner of the campus.

What began as a $17 million plan grew to more than $70 million due to rising costs and global supply challenges, yet the Zoo’s team, donors and partners kept the project moving forward with creativity, care and determination.

What began as a vision from former Executive Director Tony Vecchio was later carried forward by Dr. Jeff Ettling. Every decision balanced animal care, guest experience and long-term infrastructure needs. From fundraising to construction, the project has been a collective effort.

Nikki Smith, Chief Philanthropy and Marketing Officer, and the philanthropy team rallied over 600 donors, along with a transformational partnership with the City of Jacksonville, to provide the resources needed to bring this vision to life. Meanwhile, Cullen Richart, Construction Project Manager, orchestrated construction within an active Zoo, keeping animals, staff and guests safe as pathways shifted and systems evolved.

Built Through Partnership

The Danis team, led onsite by Patrick Skahill, worked side by side with Cullen, to ensure the evolving design met operational needs, accessibility standards and long-term sustainability. Together, these efforts are bringing the Zoo’s vision to life, from the sweeping VyStar SkyScape canopy to the J. Wayne and Delores Barr Weaver Manatee River habitat.

Cullen played a pivotal role in shaping the success of the project, by thinking several steps ahead, communicating constantly between departments and guiding the project with care and foresight. He helped create an entrance experience that feels seamless, safe and intuitive for every guest who walks through it.

A Year of Impact

Every number tells a story of animal care, conservation wins and connections made. Here’s how we made a difference this year.

Over

19,000 Member Households

872,337 Zoo Visitors

24,485 Puerto Rican Crested Toads Released into the Wild Welcomed the FirstEver Crowned Lemur Birth at the Zoo

300 Heart of the Zoo Members

$1,678,287 Awarded to Support Conservation and Education

28 Conservation Initiatives Supported

425.8 hrs of In-person Animal Wellbeing Observations 386.41 hrs of Camera Footage Coded across 15 Observers and 27 Projects

175 Anesthetic Events

Processed Over 3,400 Diagnostic Samples for Our Animals

210 Behind the Scenes Experience Programs with 1,219 Participants

Filled Over

3,500 Prescriptions

Shared Over 300 Tree Seedlings Through Community Outreach

Processed Over

26,000 Pounds of Meat for Our Carnivores

Processed Over

136,000 Pounds of Pelleted Grain for Our Herbivores

Unveiling Sloth Crossing

In March 2025, we proudly unveiled Sloth Crossing, a vibrant new habitat designed to bring guests closer to two of the Zoo’s most beloved residents, Ruth, a Linnaeus’s two-toed sloth, and Chata, a Hoffmann’s two-toed sloth.

This thoughtfully crafted space features both a climate-controlled indoor area for optimal comfort and an outdoor section where sunlight filters through lush greenery. Filled with vines, foliage and climbing structures, the habitat mirrors the layered rainforest environment sloths call home, encouraging natural behaviors, movement and rest at their own pace.

The new habitat took approximately six months to build and represents an investment of around $300,000, a testament to the Zoo and its donors’ commitment to creating enriching, sustainable spaces for animals and guests alike.

Building a Habitat, Together

Bringing Sloth Crossing to life was a true Zoo-wide collaboration, made possible with the generous support of our donors. Teams from Animal Wellbeing, Animal Care, Horticulture, Facilities and more worked together from planning to planting to create a habitat that blends comfort, safety and natural beauty.

From the Community

Nine-year-old Paisley Collins and her grandmother, Holt, were the first guests to arrive on opening day, hours before the gates opened. Their early arrival and heartfelt excitement mirrored the community’s anticipation for this milestone moment at the Zoo.

She’s

been looking so

— Holt Collins, Zoo Guest “

forward

to

it. She told me it was a day I wouldn’t forget. And I won’t.”

Going Behind the Scenes

The excitement surrounding Sloth Crossing inspired a new opportunity for guests to connect even more closely with these fascinating animals. This year, we introduced the Sloth Behind the Scenes Experience, inviting visitors to step into the habitat and learn directly from our Animal Care Specialists about sloth behavior, diet and enrichment.

These small-group encounters have quickly become one of the Zoo’s most popular add-on experiences, offering guests an unforgettable chance to meet a sloth up close, while supporting our ongoing conservation and animal care efforts.

Warthog Piglets

First-Time Parents

This year marked an exciting milestone for our warthog habitat! Following facility updates and completed habitat construction, parents Nusura and Mateo were introduced for the first time, setting the stage for a new generation.

In August, Nusura and Mateo became firsttime parents! Their trio of piglets, one male, Anakin, and two females, Leela and Ripley, play an important role in the sustainability of the AZA Species Survival Plan population.

Births and Hatchings

Species Specimens

New births at the Zoo represent hope for the future of wildlife. Each birth supports global conservation efforts by helping maintain healthy populations of endangered species, protecting vital genetic diversity and ensuring these animals can thrive for generations to come.

Archie A Life of Legacy

For nearly five decades, Archie was a beloved presence at the heart of our Zoo. Guests grew up visiting him, care staff built lifelong bonds with him and he became a symbol of our community’s commitment to wildlife. His remarkable lifespan set new standards in geriatric rhino care, and his participation in groundbreaking research will continue to enhance rhino wellbeing everywhere.

Late 1969

Born in Royal Natal National

Late 1970’s

Transported to Kings Island Amusement Park in Mason, Ohio, where he helped introduce countless families to the wonder of wildlife.

1979

2000, 2002, and 2004

Archie and Gabriella welcomed three calves together, further strengthening the North American rhino population.

December 2019

Archie celebrated his 50th birthday!

2024

Archie underwent a full immobilization to treat an infected tooth, becoming the oldest rhino to safely undergo the procedure. Top exterts from across the world united to his care.

March 2, 2025

January 1987

Male calf cyrano was born.

December 1989

2012

participated

2021

Began daily clay treatments to moisturize his skin, protect from the sun and deter insects, providing specialized geriatric care helping him thrive.

Surrounded by loving and devoted caregivers, Archie was humanely euthanized at 55 years old, the oldest known male rhino in human care in the world.

As a founder of the North American white rhino population, Archie leaves behind more than 60 descendants.

Animal Wellbeing Helping Every Animal Thrive

Animal wellbeing is a true team effort. Through strong collaboration between Animal Care, Animal Health and the Wellbeing team, we are able to provide individualized support that helps every animal live their best life.

Naomi the Giraffe

As one of our oldest giraffes, Naomi receives enhanced wellbeing monitoring to support agerelated mobility concerns common in giraffids. The Wellbeing team observes her multiple times per week, and Animal Care Specialists complete biweekly surveys to track her activity, comfort and response to treatments. By gathering consistent data and staying ahead of changes, the team can make timely adjustments to keep Naomi moving comfortably and enjoying her days with the herd.

Boston the Siamang

In February 2025, Boston was diagnosed with diabetes, an illness that requires constant attention. Thanks to dedicated training and monitoring, she has adapted incredibly well. Care Specialists have trained her to voluntarily participate in blood glucose checks and insulin administration, helping ensure her disease is well controlled with minimal stress. She is also monitored several times weekly by the Wellbeing team and receives daily activity assessments.

Protecting Wildlife in Our Own Backyard

Our conservation work begins at home. From Florida’s waterways to its forests and shorelines, we’re committed to protecting the species and ecosystems that define our region. With the opening of our new front entrance and its focus on manatees, we’re doubling down on our dedication to safeguarding the wildlife that surrounds us. Through field research, rescue support, habitat restoration and community partnerships, we’re working to ensure a thriving future for Florida’s native species.

Conservation

Projects:

FWC Bat Acoustic Monitoring

Chapman’s Fringed Orchids

Lights Out Northeast Florida

Manatee Rehabilitation Project

Coastal Plains — Striped Newt

USFWS Wood Stork Recovery

Puerto Rican Crested Conservancy

Team Terrapin

Bok Tower Gardens

Snapshot USA

University of Florida: Matt Hallet

Record Year for Puerto Rican Crested Toad Tadpole Release

In 2025, we achieved a record-breaking milestone in amphibian conservation. This extraordinary accomplishment nearly doubled the Zoo’s total contribution since first joining the reintroduction program in 2011, bringing the overall number of tadpoles released to 51,117.

The Puerto Rican crested toad is Puerto Rico’s only native toad and is listed as Critically Endangered. Severe threats, including habitat loss, rising sea levels, invasive species and disease, have driven sharp declines in its wild populations. Since 1984, the Puerto Rican crested toad

24,485

Puerto Rican Crested Toads Released into the Wild in 2024-2025

51,117

Puerto Rican Crested Toads Released into the Wild Since 2011

has been the focus of the longest-running amphibian reintroduction program under the Association of Zoos and Aquariums (AZA). We are proud to play an important role in this pioneering conservation effort.

Each year, our Herpetology team carefully prepares adult toads for breeding by replicating natural environmental cues such as temperature changes, rainfall and toad calls. Tadpoles are then hatched and flown to Puerto Rico, where officials from the U.S. Fish and Wildlife Service and the Puerto Rican Department of Natural and Environmental Resources oversee their release into protected ponds.

The Puerto Rican crested toad holds a special place in our conservation mission. Reaching this milestone reflects not only the dedication of our team but also our Zoo’s broader commitment to protecting biodiversity worldwide.

— Cayle Pearson, Assistant Curator of Herpetology

Why Gopher Tortoises Matter: Researching a Keystone Species

Gopher tortoises are considered a keystone species in Florida, as their burrows offer critical refuge for more than 350 wildlife species, including several that are threatened or endangered. Gaining insight into their movement patterns and habitat use is essential for supporting and conserving their populations, particularly as development and habitat fragmentation continue to increase across the state.

The Zoo is excited to collaborate with the University of Florida and the Florida Fish and Wildlife Conservation Commission (FWC) to advance research that will inform management decisions and promote long-term ecosystem health.

Restoring Florida’s Rare Flora

The Zoo is actively involved in local plant conservation efforts aimed at protecting native species and the ecosystems they support. This year, our team partnered with Etoniah Creek State Forest and Bok Tower Gardens to outplant Etoniah rosemary, a rare and imperiled species found only in Florida.

This collaborative effort underscores the vital role of partnerships in effective plant conservation, demonstrating how coordinated action among institutions can help preserve native flora and restore critical habitats.

Building a Future for the Striped Newt

The striped newt is a keystone amphibian of Florida’s longleaf pine ecosystems, relying on healthy wetlands to complete its unique life cycle. Once common, western clade striped newts have faced dramatic declines due to drought, disease, invasive species, habitat loss and changes in natural fire patterns. In the Apalachicola National Forest, they were believed to be gone until a small population was rediscovered in 2017.

Each release is paired with monitoring to track survival, development and movement, critical data that helps refine strategies and strengthen longterm recovery efforts. Together, these actions offer renewed hope for the striped newt and advance broader amphibian conservation across the Southeast.

3 Stripped Newt Releases with 823

2,000 Released Newts ed Newt

Wood Storks Conservation and Long-Term Monitoring

Wood Storks have migrated to the Zoo since the early 1990s, with the first nesting pairs establishing in 1999. Their growth reflects the success of regional conservation efforts. This year also brought a special moment: a stork banded here in 2013 returned to raise a new family, highlighting the value of long-term monitoring.

In partnership with the U.S. Fish and Wildlife Service and the University of Florida, the Zoo has monitored and banded Wood Storks since 2003, providing essential data on movement, nesting success and survival for North America’s only native stork.

In 2025, the Colony Produced

Connecting Local Impact to Global Conservation

Our responsibility to wildlife extends far beyond Florida. As part of a global conservation community, we collaborate with partners across continents to protect species facing critical threats. From supporting field research to contributing to long-term sustainability programs, our international efforts reinforce our belief that conservation is a shared global mission.

Conservation Projects:

Elephants for Africa

SANCCOB

Madagascar Fauna and Flora

Giraffe Conservation Foundation

International Rhino Foundation

Vulpro

Pan African Sanctuary Alliance

Birdlife Australia

Armenian Viper Conservation Project

Friends of Bonobos

International Iguana Foundation

ICAS

Columbian Shade Grown Coffee

JACK Niassa Carnivore Project

Elephant Queen

Centro de Conservacion

From Rescue to Rewilding: A Milestone for Grauer’s Gorillas

We are proud to partner with GRACE, the world’s only sanctuary dedicated to Grauer’s gorillas.

In 2024, GRACE achieved a historic milestone: the first successful rewilding of rescued Grauer’s gorillas in eastern Democratic Republic of the Congo. After more than a decade of care and years of preparation, four female gorillas, Isangi, Lulingu, Mapendo and Ndjingala, were released into Virunga National Park, where they are thriving under the protection of a wild silverback.

This achievement, made possible through global and community collaboration, increased the Mt. Tshiaberimu population by 50% and offers hope for a species with fewer than 6,800 individuals remaining. GRACE’s Congolese-led model focuses on rewilding gorillas, protecting forest habitats and engaging local communities in conservation.

The success underscores an urgent truth: preventing wildlife trafficking and protecting forests are vital to ensuring a future for Grauer’s gorillas.

Partnering to Protect the Grevy’s Zebra

The endangered Grevy’s zebra, once numbering 15,000 and now reduced to fewer than 3,000, faces ongoing challenges in northern Kenya, where more than 90% of the species now survives.

We proudly support the Grevy’s Zebra Trust (GZT), the only organization in the world dedicated solely to the species’ survival. Our support strengthens the Grevy’s Zebra Scout Program, a community-based initiative that trains local Scouts to monitor herds, track habitat conditions and lead outreach that builds stewardship across northern Kenya.

This year, we also welcomed Peter Lalampaa to the Zoo, Executive Director of GZT, who shared firsthand updates on current population trends, drought resilience work and the vital role of community-led conservation.

Natalia Mroz

In the most recent reporting period: 1,618 foot patrols across nearly 18,000 KM of Grevy zebra range.

385 community meetings and outreach sessions, reaching 29,000 people.

1,481 encounters, totalling 13,162 individual sightings.

Documented an average herd size of 8.8 zebras, with the largest group reaching 104 zebras.

Reintroducing the Northern Bald Ibis

Launched in 2003 by Zoobotánico de Jerez and the Government of Andalucía, Proyecto Eremita works to restore the endangered Northern Bald Ibis in southern Spain. Once widespread across the Mediterranean, the species now survives in small wild populations in Morocco and Turkey. Thanks to these efforts, a stable population of 270 birds, including 37 breeding pairs, thrives in La Janda, Cádiz.

We support this volunteer-driven work by funding nest construction and maintenance, water provision, GPS monitoring and educational outreach, as well as meals and transportation for field volunteers. These efforts help ensure the continued growth and stability of the population while engaging local communities in conservation.

“Proyecto Eremita is a hallmark story showing how zoos and captive breeding programs can support wild species. I’m proud of our role in the ongoing success of the Northern Bald Ibis population!

— Baylee Earl, Senior Bird Care Specialist

Complementing this field support, we also have a robust Eastern bongo breeding program here in Jacksonville, contributing to global assurance populations and providing a potential source for future reintroductions into secure habitats.

Bongo Surveillance Project (BSP)

BSP is the only initiative worldwide dedicated exclusively to conserving the critically endangered Eastern, or mountain, bongo and safeguarding its remaining forest habitat in Kenya. By partnering with local communities, governmental agencies and international stakeholders, BSP works to secure existing populations, restore numbers through rewilding and preserve genetic diversity to ensure a sustainable future for this iconic species.

Year One

Supported surveillance and patrol operations by supplying uniforms, training, rations and vital field equipment, including camera traps, batteries and GPS units.

Year Two

Funded the expansion of education and community initiatives, including tree nurseries, rainwater harvesting systems and educational resources for more than 20 bongo wildlife clubs.

Year Three

Strengthen BSP’s outreach programs, supporting sustainable livelihoods such as dairy goat and beekeeping initiatives, while maintaining critical ranger surveillance capacity.

Okapi Conservation Project

Restoring a National Icon to Epulu

In early 2025, John Lukas, Jacksonville Zoo and Botanical Gardens Curator of Wildlife Conservation and President of the Okapi Conservation Project, led a historic effort to return okapi to the Epulu Okapi Breeding and Research Station after a 13-year absence.

In response to strong community support for returning okapi, the national symbol of the Democratic Republic of the Congo and a species at risk due to habitat loss and poaching, the Institut Congolais pour la Conservation de la Nature and partners launched a carefully planned wildlife support operation. Preparations included traditional community ceremonies and extensive camera trap surveys to identify stable okapi populations.

One female was successfully relocated to the station, where she was named Tundana, meaning “Together.” She is now thriving in a natural rainforest enclosure, allowing Congolese visitors to once again see their national symbol in its natural habitat. The next phase aims to bring two males and another female to join Tundana, establishing a genetically diverse breeding nucleus to secure the future of okapi at Epulu.

Preserving Life, One Tree at a Time

In 2025, we celebrated our first Legacy Tree. Launched in 2024 by our Horticulture and Philanthropy teams, the Legacy Tree program gives individuals and groups the opportunity to name and register exceptional live oak specimens, preserving the tree until its natural end of life. Each named tree helps support its care and preservation, raising awareness for trees while contributing to the Zoo’s mission of conserving Florida’s natural landscape.

Growing a Greener Path

Thanks to a generous $141,000 grant from the City of Jacksonville Urban Forestry Division, our Horticulture team planted 64 native trees along the new walkway between our boat dock and Land of the Tiger.

Towering live oaks, elegant southern magnolias and wetland-loving bald cypress now line the path, restoring canopy, enhancing habitats and reinforcing our commitment to preserving Florida’s natural landscape.

Education in Action Where Curiosity Meets Conservation

Education is essential to connecting communities with wildlife and wild places. At the Zoo, we inspire curiosity, foster empathy and empower audiences of all ages to take meaningful conservation action.

Through hands-on education, interactive interpretation, community science and volunteer programs, we create opportunities for lifelong learning and meaningful conservation action for audiences of all ages.

FrogWatch Northeast Florida:

10

volunteers monitoring local frog and toad populations, in partnership with Jacksonville Parks.

323 Homeschool Zoocademy learners served $65,000 in program revenue from Homeschool Zoocademy

298 participants documented 3,651 observations of 1,317 species.

Across multiple sessions, our new Adult Zoo Camp welcomed

50 + participants to explore wildlife conservation firsthand, an exciting expansion of our adult learning programs.

W.I.L.D.

Wildlife Inclusion and Leadership Development

112

W.I.L.D Teens served to date

26 Active Teens

9 Graduates moving on to college or the workforce

Record Participation in Camps Generating More than

$215,000 in Revenue

106 Winter Zoo Campers

49 Spring Zoo Campers

852 Summer Zoo Campers

72 Interns

3 Externs

We provided hands-on learning opportunities for across wildlife care, conservation science, marketing and more.

167

Our Zoo-to-You Outreach Program brought live animal education programs to sites, engaging participants across schools,

14,395 libraries and community centers.

Bringing Stories to Life Across the Zoo:

This year, the Interpretation team helped transform every visit into a journey of connection, understanding and wonder. Guided by our Strategic Interpretive Plan and rooted in the National Association of Interpretation framework and Tilden’s Six Principles, we ensure every message is storydriven, inclusive and conservation-focused.

Seven key themes, from Empathy for Wildlife and Wild Places to Living Well with Wildlife, help guests see their connection to nature and their power to protect it.

Personal interactions remain at the heart of our work. More than 1.69 million guest engagements at Giraffe Overlook, Lorikeet Landing, Stingray Bay and the Goat Yard created powerful moments of curiosity and conversation. An additional 1,104 guests enjoyed Behind-the-Scenes Tours, gaining a deeper look at the dedicated care and conservation science supporting every animal.

By blending storytelling, science and empathy, the Interpretation team ensures that a day at Jacksonville Zoo and Botanical Gardens is never just a day at the Zoo. It’s the beginning of a lifelong relationship with nature and a call to protect the wild places we all call home.

New interpretive signage across the Zoo now enhances the guest journey, with updated animal identification panels and storytelling elements that reflect our mission to inspire discovery, foster empathy and strengthen connections between people, wildlife and wild places.

Wild Wonders: Dementia Patient and Caregiver Program for Adults

Since 2020, our Education team has expanded its focus to reach more adults through programs like the Advanced Inquiry Program, Conservation Corner classes and Adult Zoo Camp. Most recently, we’ve partnered with the community to launch Wild Wonders, a program designed for dementia patients and their caregivers.

Inspired by a program at the Cummer Museum of Art & Gardens designed for dementia patients and their caregivers, our staff met with Mayo Clinic and ElderSource to observe their program, Artful Moments at the Cummer, and quickly saw the potential for a similar initiative at the Zoo.

By January 2025, education staff and volunteers attended a training course led by the Alzheimer’s Association in partnership with Mayo Clinic and ElderSource. Building on this foundation, the Education team launched Wild Wonders. As of October 2025, three sessions have been held, serving a total of 12 patient–caregiver pairs.

The program is offered free of charge to participants, with staffing and program costs covered through a grant secured by Mayo Clinic. Through programs like Wild Wonders, the Zoo is not only advancing its mission of education and conservation but also strengthening its role as a place of healing, connection and community support.

Special Events

Across every season, our events brought people of all ages together to connect with nature and one another. From after-hours adventures to elegant private events, our teams crafted experiences that inspired laughter, learning and lasting memories, each one shining a light on the heart of our mission.

Tunes and Blooms made its summer debut, filling the Zoo’s gardens with live music, colorful blooms and animal encounters for guests of all ages. Local bands brought themed nights to life, drawing a diverse audience and highlighting the Zoo’s vibrant event spaces in a truly unforgettable experience.

B R EWAT THEZO

Brew at the Zoo returned in 2025 bigger than ever, doubling attendance from its previous year and bringing more guests and vendors to the Zoo. Partygoers enjoyed craft brews, bites and lively animal encounters, making it a one-of-a-kind night out for our 21+ audience. With thanks to our food vendors and beverage partner, Champion Brands, this beloved event continues to grow and delight fans year after year.

Art in the Garden returns each Mother’s Day weekend, transforming the Zoo and Botanical Gardens into a vibrant showcase for local makers and artists. With over 35 vendors, guests of all ages can browse unique creations and soak in the beauty of blooms and wildlife. This beloved weekend connects artists with new audiences while giving every visitor an unforgettable experience.

Bringing Light Where It’s Needed Most

In partnership with the Foundation of Community Hospice & Palliative Care, we proudly hosted ROARS and More, a full Zoo buyout during Colors of the Wild. Through creative collaboration between our Private Events and Special Events teams, we transformed one of our most popular seasonal experiences into an exclusive evening that blended compassion, community and conservation.

The event welcomed families from the Foundation’s Community PēdsCare® program to explore the glowing lantern displays and enjoy a night of light and joy. Proceeds supported Community PēdsCare’s mission to provide essential hospice and palliative care services to nearly 3,000 children and families each year, ensuring comfort and support during life’s most difficult moments.

ExZOOberation

ExZOOberation 2025: Riverfront Rendezvous proved to be a tremendous success for the Zoo, drawing over 600 guests from across the community for an unforgettable evening under the stars. This year’s theme celebrated the Zoo’s unique riverfront setting, blending natural beauty with vibrant entertainment and meaningful philanthropy. Guests enjoyed samples from over 30 local food and beverage vendors, an elegant dinner catered by SSA Group and a silent auction, all designed to celebrate wildlife, conservation and community connection.

The event not only delighted attendees but also exceeded fundraising expectations. Through 12 generous sponsorships, auction proceeds and individual contributions, ExZOOberation: Riverfront Rendezvous raised significant funds to support the Zoo’s mission of inspiring the discovery and conservation of wildlife. The success of the gala directly contributes to key initiatives, including animal care and welfare, habitat improvements, conservation education and sustainability programs that benefit both local and global ecosystems.

Equally important, the gala strengthened the bonds between the Zoo and its dedicated community of donors, volunteers and corporate partners.

The energy and enthusiasm shared throughout the evening reflected a shared commitment to protecting wildlife and creating unforgettable experiences for guests of all ages.

Expanding Access for All

We believe that every member of our community should have the opportunity to connect with wildlife and wild places.

This year, we expanded our community access initiatives to ensure families from every neighborhood can experience the joy, innovation and inspiration the Zoo provides.

Through specially priced admission days, including $5 Community Days, Kids Free Days and other inclusive promotions, we welcomed thousands of guests who may not otherwise have the means to visit. These programs continue to play a vital role in breaking down financial barriers, fostering a sense of belonging and inspiring a lifelong appreciation for nature in visitors of all ages.

Kids Free Months

5 Dollar Day Attendance

Accessible Event Nights Child Adult

Your Support Makes It Possible

Our Members, donors, partners and friends make everything we do possible. You are at the heart of our mission to care for animals, protect species and inspire conservation here in Jacksonville and around the world.

Over

19,000

Member families call the Zoo their home away from home, creating memories with us all year long.

We host exclusive Member events throughout the

including: - Tastings with Tigers - Snapshot Society - Painting with Penguins - Early access to Colors of the Wild - Wine and Cheese with Goats - And More!

Revenue & Expenses

As a nonprofit, our financial strength is rooted in the generosity of those who believe in our mission. Every contribution, from a family visit to a major donation, helps us care for the animals and plants, protect wild places and inspire future generations.

FY 2024- 2025 Revenue

Contributions and Donations

Admission Fees

City of Jacksonville Operational Amusements and Concessions

Other

Special Events

Membership Fees

TOTAL

Contributions Breakdown

City of Jacksonville Capital

Kids Hope Alliance W.I.L.D. Program

State of FL Operational Funding

State of FL Capital Funding

Unrestricted Contributions

Capital Campaign Funding

TOTAL

FY 2024-2025 Expenses

Zoo Programs

Conservation and Education

Management and General Fundraising

TOTAL

$19,198,082

$10,724,887

$1,282,500

$4,122,871

$1,983,451

$3,488,499

$3,140,381

$43,940,671

$11,382,262

$252,811

$29,704

$688,771

$1,103,201

$5,741,333

$19,198,082

$22,484,687

$1,678,287

$4,950,486

$688,981

$29,802,441

You play a crucial role in advancing our mission to support animal care, habitat preservation, education programs and innovative conservation initiatives, ensuring a sustainable future for wildlife and enabling impactful experiences for generations to come. Join us in securing a legacy through the enduring impact of these initiatives.

You Can be an Ally For the Zoo and Gardens Membership

With a membership to Jacksonville Zoo and Botanical Gardens, you’ll have access to a plethora of benefits, like visiting your favorite exhibits as often as you like—while taking advantage of special discounts, invitations to Members-only events, exclusive news and more! Plus, memberships play a vital role in helping us tackle critical issues affecting endangered species and you can feel good knowing you are helping support our conservation initiatives here and around the world.

Heart of the Zoo Zooliance

The Heart of the Zoo Society is an esteemed community of passionate individuals committed to elevating their support for the Zoo through high-level annual giving. Members of this exclusive society enjoy unique privileges, exclusive access and a profound opportunity to significantly impact our conservation efforts and the Zoo’s mission, ensuring a vibrant future for wildlife and exceptional experiences for all.

Take your commitment to the next level by joining Zooliance, where your corporation can enhance employee benefits with exclusive Zoo perks, establish valuable connections through business-tobusiness opportunities and boost brand visibility at North Florida’s premier cultural attraction. By joining Zooliance, you not only gain unique access to the Zoo but also actively contribute to the growth and support of your regional zoo and botanical gardens, making a meaningful impact on both your business and the community.

Philanthropy

You can make a lasting impact. To support our mission to connect communities with wildlife and wild places, please call us at (904)757-4463 or email philanthropy@jacksonvillezoo.org.

Current Gifts

Cash Donation

A cash gift provides immediate support to Jacksonville Zoo and Botanical Gardens and qualifies as a tax-deductible charitable donation.

Monthly Giving

Your recurring monthly contribution drives crucial global conservation efforts, supports the care of various animals and plants at the Zoo and fosters hope for exceptional wildlife, relying on our consistent support for their daily flourishing.

Employer Contributions

Through employee donation matching programs, your charitable contributions are doubled, amplifying the impact and support for the Zoo.

Legacy Gifts

Bequests

Include a bequest in your will or living trust, specifying a particular amount, asset, or a percentage of your estate.

Charitable Remainder Trust

Opt for a fixed annuity payment or variable payments tied to the trust principal. Upon maturity, the remaining trust amount benefits Jacksonville Zoo and Botanical Gardens.

Charitable Gift Annuity

Receive fixed payments based on your age for life. After the annuity’s duration, the remaining amount supports the Zoo.

Corporate Gifts

Corporate Giving

Build meaningful community connections at Jacksonville Zoo and Botanical Gardens through corporate partnership, supporting wildlife conservation and education. From small businesses to large enterprises, our corporate partners help keep the Zoo a vital cultural resource on the First Coast.

Securities and Real Estate Contribution

Contributions of appreciated property, such as stocks and real estate, can result in a charitable income tax deduction for the property’s full, fair-market value. Additionally, donors can avoid paying capital gains tax on the appreciated value.

IRA Rollover

For donors aged 70 1/2 or older, a direct transfer of up to $100,000 from an IRA to Jacksonville Zoo and Botanical Gardens can fulfill the required minimum distribution and offer support.

Foundation Grants

Partner with the Zoo to advance diverse projects and programs, from saving endangered species, establishing new habitats, assisting underserved communities, inspiring future generations, and more.

Individual Retirement Account (IRA)

Naming the Zoo as an IRA beneficiary is a tax-efficient method of charitable giving, avoiding various estate and income taxes.

Life Insurance

Designating the Zoo as a life insurance beneficiary is a straightforward way to support our mission without relinquishing current assets.

Sponsorship

Zoo sponsorships from corporations are of paramount importance, serving as crucial pillars that sustain conservation efforts, educational programs and animal welfare initiatives. Through these sponsorships, your corporation becomes a key player in maintaining the vitality of the Zoo while fostering a shared commitment to environmental stewardship.

2024-2025 Board of Directors and Staff

Executive Committee

Lucia Lindsey, Chair

Chuck Ged, Immediate Past Chair

Kelly Coker-Daniel, Secretary

Kerri Stewart, Chair-Elect

Pamela Phillips, Governance Chair

Salmaan Wahidi, Treasurer

Jeff Ettling, Ph.D., President & CEO

General Board

Ken Amaro (COJ)

John Baker III

Scott Chamberlayne

Donna Deegan (COJ)

Kenyonn Demps

Fredrik Eliasson

Dan Fields

Mike Gay (COJ)

Wilfredo Gonzalez

LeAnna Gutiérrez Cumber

John Hayt, Honorary Advisor

Carolyn LaRose

Kelli O’Leary (COJ)

Missy Peters

Paula Renfro

Param Sahni

Hope Selevan Prober

Jason Spencer

Joel Swanson

Martha Baker

Joe Johnson (COJ)

Honorary Board

Danny Berenberg

Diane David

A. Dano Davis

Lenore McCullagh

Elizabeth Petway

Herbert Peyton

Clifford Schultz

Janet Vaksdal Weaver

Honorary Past Chairs Council

Martha Baker

J.F. Bryan, IV

Carl Cannon

Howard Coker

Charles Commander, III

Jed Davis

Matt Fairbairn

Joseph Hixon, III

J. Michael Hughes

Lewis Lee

David S. Loeb, M.D.

Richard Martin

Frank Miller

John A. Mitchell, III

Bill Rowe

Thomas Schmidt

Carl “Hap” Stewart

James Stockton, Jr.

Penny Thompson

Courtenay Wilson

Strategic Operations Team

Jeff Ettling, Ph.D., President & CEO

Steve Henry, Chief Operating Officer

Paula Shields, Chief People and Culture Officer

Nikki Smith, Chief Philanthropy and Marketing Officer

David Hagan, Chief Life Sciences Officer

Leanne White, Director of Learning and Conservation

John Lukas, Curator of Wildlife Conservation

Mindy Barker, Interim Chief Financial Officer

Leadership Team

Christopher Dailey, Curator of Horticulture

Donna Bear, Curator of Species Management

Emily Long, Marketing Manager

Gabriela Mckenzie, Senior Sales Manager

J Cullen Richart, Construction Projects Manager

Kelly Shaner, Special Events Manager

Laura Carlton, Director of Safety and Security

Lindsay Mahovetz-Myers, Curator of Wellbeing and Science

Michael Moberg, Park Services Manager

Teresa Caro Iguina, Internal Communications Manager

Tonya Reeves, SSA Group, General Manager

Tracy Fenn, Curator of Mammals

Will Taylor, Director of IT

Laura Kleinschmidt, Director of Animal Health

Mike Taylor, Curator of Herpetology, Birds and Others

Doug Hollon, Director of Campus Facilities

Behind the Scenes

Experience any of the following:

• African Elephant Experience

• American Black Bear Experience

• Sloth Experience

• Magellanic Penguin Experience

• Greater Flamingo Experience

• Animal Hospital Tour

• Manatee Behind the Scenes Tour

+1 (904) 757-4463

philanthropy@jacksonvillezoo.org

jacksonvillezoo.org