Read Chapter 1: Forget What You Know about Engagement from Dream Play Build by James Rojas and John Kamp
https://islandpress.org/books/dream-play-build#quotes
"Nonetheless, successfully communicating their message in a simple language that expert and amateur planning practitioners and novices can easily comprehend is of great significance. Furthermore, pictographic illustrations—a unique and commendable feature of the text—aid understanding in a way that is both precise and concise. The book will undoubtedly contribute to the existing body of knowledge on urban planning and related disciplines."
Journal of the American Planning Association