International Research Journal of Engineering and Technology (IRJET) e ISSN:2395 0056 Volume:09Issue:07|July2022 www.irjet.net p ISSN:2395 0072
DESIGN OF VIDEO CALLING APP
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Abstract - The development of communication technologies has opened up new avenues for qualitative research. MyChat, a cutting edge video conferencing platform, stands out among them thanks to a number of special features that raise the possibility of its attractivenessto qualitative andmixed methodsstudents. Few studies have looked at participant and student perspectives on using web and video conferencing platformsforresearch,despitethefactthatstudiesonthis topichavebeenconducted.Furthermore,thereisapaucity of information on the advantages and drawbacks of using MyChat as a tool for data collection. In order to better understand MyChat's applicability for qualitative and mixed methods students, we investigated its feasibility and acceptability for collecting qualitative video calling data in a health research context. Despite the fact that some participants had technical issues, the majority of them ranked MyChat higher than other video calling options like face to face, telephone, and other video conferencing services, platforms, and products. The relative ease of use, cost effectiveness, data management features, and security choices of MyChat as a tool for qualitative data gathering are findings that point to its feasibility. It is advised to conduct more research into the usefulness of MyChat in order to evaluate advances in onlinelearningandadvancethemforstudents.
Key Words: videoconferencing, web conferencing, technology, qualitative methodology, online research methods,videocallings,nurses,healthresearch
1. INTRODUCTION
→ The coronavirus COVID 19 pandemic has had a significant impact on the growth of several societal sectors, including business and education (at all levels) (Crawford et al., 2020). (McKibbin & Roshen, 2020). Due totheCOVID 19emergency,morethan1.5billionkidsand young people worldwide are impacted by school and university cancellations (Universities, 2020). UNESCO (UNESCO&IESALC,2020)reportsthat5.131.897students in Ecuador are affected by COVID 19. However, the schedules for the schools in Ecuador's Amazonia, Highlands,andcoastalregionsvary.
1.1MyChatasaResearchTool
→Onlinemeetingsareoneofthefunctionsoffered by the video conferencing service MyChat. Similar to similar services like Skype, MyChat enables real time
communication with people who are separated by distance using a computer, tablet, or mobile device. MyChat, on the other hand, differs from many other VoIP technologies in that it has a variety of extra benefits that increase its potential research utility. This functionality is especiallycrucialinstudieswhenit'snecessarytoprotect extremelysensitivedata.
ItisstilltobedeterminedwhetherVoIPtoolslikeMyChat can enhance participants' and students' perceptions of qualitative data collection. Students' subjective evaluations of the caliber of video calling data are often used to compare the advantages and disadvantages of VoIP technologies as well as comparisons with in person data collection. Research that assesses MyChat's usefulnessasaplatformforqualitativedatagatheringcan help educate decisions regarding its potential use and solutions for overcoming platform or context specific challenges to enable productive collaborations between studentsandparticipants.
In this paper, we discuss how students and participants perceived and engaged in video chats with a geographically distributed group in India using MyChat. This study contributes to raising knowledge of the methodological choices available to qualitative students byevaluatingthepotentialutilityofMyChatforqualitative data gathering and offers relevant suggestions for further applications.
2. METHODOLOGY:
2.1 Languages Used :
Inthisproject,variouslanguageshavebeenutilised. Python serves as the project's primary language. HTML, CSS, and JavaScript are the other languages used. For video related reasons, Agora SDK was used. The Django webframeworkservedastheproject'sfoundation.
2.2Overview
To start, we used HTML and CSS to construct the login page. Then, in order to give it functionality, weconnected ittotheJS.Then,tomakethevideocallpagefunction, we created it and used Django and Agora. Agora generates a token so that you may use their SDK. The SDK is then helpedtofunctionasintendedbytheJSfileandDjango.
Inordertogiveconsumersconvenience,wegaveitavideo off/on,microphoneoff/on,andleavebuttonchoice.
Each participant is visible to the presenter, who has the powertoexcludeanyoneatanytime.
4. Advantages of using MyChat
→ In general, students and participants agreed that usingMyChattoconductqualitativevideocallswasagood idea. The majority of participants (69%) chose MyChat as their favorite method above telephone, alternative video conferencing platforms, and in person video calls. The following benefits of using MyChat for qualitative video callingwerecommonlymentionedbystudentsandothers who received the calls, reflecting logistical, technological, and impersonal factors: rapport, convenience, and simplicity.
4.1Rapport
3. RESULTS:
→ Between March and June 2022, we had multiple video calls with 5 persons utilising MyChat. The calls lastedfor30to50minutes.Everyonewhotookpartwasa student. Although some respondents were located in remote and regional areas, the majority of participants were concentrated in the city of Pune. The results are broken down into two areas that show the primary benefits and drawbacks of MyChat as seen by the participantsandstudents.
When compared to "nonvisual" communication channels like the phone or e mail, many participants (69%)thoughtthatMyChatwashelpfulinbuildingand establishing rapport with the student. Similar to studies looking at the use of Skype for qualitative calling, participants frequently said that being able to seethestudentandreacttononverbalcueswascrucial for developing rapport, forging connections with others, or for providing "a personal touch" (P1). In ordertopromoteparticipation,trust,andnatural,easy discussion, students frequently recognised the importance of beingableto read nonverbal cluessuch gestures and facial expressions. In several instances, students noted, particularly when participants were accustomed to videoconferencing technology, the
International Research Journal of Engineering and Technology (IRJET) e ISSN:2395 0056
Volume:09Issue:07|July2022 www.irjet.net p ISSN:2395 0072
ability to see the caller and react to body language promoted vibrant and engaging debate. The students thought that this made it possible to get precious information.
44percentofthosesurveyedmentionedthescreenon MyChat as a standout benefit that promoted more engagement and improved rapport. Specifically, becauseviewingandevaluatinganumberofscreening instrumentswasarequirementforparticipationinthe currentstudy.
4.2 Convenience: access, time effectiveness, and cost effectiveness
Participants and students frequently identified convenience as a primary benefit of MyChat, particularly in terms of accessibility to participants who were geographically far, cost effectiveness, and time effectiveness. Given their remote location, hectic work schedules, and potential of noisy or distracting working conditions, more than half of participants (56%) cited time effectiveness ("time is a precious moment for everyone...if this works, go this way," P8) as a major advantage. Participants also cited MyChat's potential cost effectiveness as a result of lower travel costs and the absence of upfront setup fees for basic subscriptions. Students also cited cost savings from reducedoreliminatedtravelorvenuehirechargesasa benefit of using MyChat for data collecting, as well as the potential for greater flexibility in the timing and locationofvideocalls.
Another significant benefit of MyChat over conventionalface to faceapproacheswasthepotential for a wider reach for recruiting participants from regional and remote places (nationally and internationally).Studentsdiscussedhowhavingaccess to previously inaccessible participants might enhance research by boosting the diversity of viewpoints represented and trying to maximize research effort when there are little resources available (e.g., time, money).
4.3Simplicityanduser-friendliness
When compared to webinar and alternative web conferencingserviceslikeSkype,morethanhalfofthe participants(56%)citedMyChat'ssimplicityanduser friendliness as its top advantages. Participants and students highlighted the platform's key strengths as being the simplicity of connection, intuitive functionality (straightforwardness), and robust but simpleprivacyandsecurityoptions(suchastheability to manage user and call metadata, secure webinar options, and secure recording on local devices or remote servers). It was commonly mentioned how difficult it was to connect into Skype as opposed to
howsimpleitwasformanyparticipantstosecurelylog intoMyChatbyutilisingacommonusername.
4.4DisadvantagesofusingMyChat
Although the majorityof participantschoseMyChatas their favorite way for video calling, the following factors were noted as platform obstacles, showing problems with call connection and audio or video dependabilityandquality..
4.5Difficultyconnecting
Despite finding MyChat to be simple to use and straightforward, the majority (88%) of study participants had some difficulties joining the session. Low Internet bandwidth, old technology, and/or limitedwebcamand/ormicrophonefunctionalitywere typical technical issues. Most of the time, participants rather than students encountered these issues, which probably reflected disparities in MyChat familiarity or accessibilitytodependable,high speedInternet.
We discovered that the prolonged cooperative problem solvingprocedureimplicatedbythetechnical issues frequently had unforeseen benefits with regard to creating rapport. After spending a considerable amount of time resolving numerous problems during session setup, one participant expressed the following sentiment in comments: "We did it. It was an audition for someone else .Comparatively, another participant acknowledgedthestudentfortheopportunitytolearn andsaidofthevideochat,"It'sallwonderfullearning... Everything about it, you know, is useful to know since everyone does it. So, I'd like to thank you for the chance.
4.6Callqualityandreliabilityissues
After overcoming the first technical challenges in setting up the call, some participants (25%) reported problemswiththequalityofthevideooraudio.These occurrences could have been brought on by a shaky Internet connection, the use of outdated computers or mobiledevices,orslownesscausedbydroppedcallsor lost call connections. Although there were infrequent instances of poor audio quality, two participants reportedaudiogarbled:
5. FUTURE SCOPE:
→Regardlessofwherewearelocated,wemaycollaborate as if we were in the same room together, face to face. By distributing its workforce across different nations, cultures, continents, and time zones, these advances enable businesses who are working to solve the world's most pressing issues to hire exceptional people from all over the globe. In order to cope with the new reality of
2022, IRJET | Impact Factor value: 7.529 | ISO 9001:2008 Certified Journal | Page 1717
International Research Journal of Engineering and Technology (IRJET) e ISSN:2395 0056
Volume:09Issue:07|July2022 www.irjet.net p ISSN:2395 0072
social distance, COVID 19 has forced all enterprises to function remotely. When the pandemic is finished, everyonewillreturntowork,butwewon'toperateinthe samemannerasbefore.
1. Browser-based Video Conferencing Solutions
Free open source software called WebTRC offers one click video calling from a web browser without the installation of any downloads or plugins. MyChat is a fantastic illustration of this modern technology. You may start an instant video conference, join a meeting, or arrange a call all from your web browserwithjustoneclick.
2. Video Conferencing Rooms
Room based video conferencing is made for large group meetings, much like 1:1 sessions. With the aid of large screens, sophisticated noise canceling speakers, sensitive microphones, and wide angle or rotating cameras, attendees and remote visitors can effortlessly converse once they enter the meetingspace.Thesehavemadeitpossiblefor us to collaborate with folks from all around the world in an effortless manner. New high tech hardware for enhancing communication is made accessible every day. When seeking for a unified communication service, IT departments may soon be able to sign contracts with one provider, one stop shopping, by offering bundled packages of hardwareandsoftware.
6. CONCLUSION:
→ Due to its comfort, simplicity, security, interaction, special features, and capacity to foster personal ties betweenusers,MyChattechnologywasfrequentlypraised by students in this study. Compared to other widely used VoIPtechnologies,ourfindingsimplythatMyChatmaybe averygoodplatformforgatheringqualitativevideocalling data. Although initial connection issues were frequently experienced, these problems did not appear to have an impact on how the participants felt about the video calling's quality or experience. We propose that the provisionofwritteninstructionspriortothevideocalling and/or practise sessions may lessen the occurrence of technologicalissues.
To our knowledge, this study is the first to investigate whether MyChat is appropriate for gathering qualitative data, and it is also one of the first to investigate how participants' experiences with web conferencing technologieshavechanged overtime.Toinformdecisions regarding how such technology can effectively be used to supplement and enhance current qualitative methodologies, more research is required. However, MyChat and similar technologies are anticipated to make significant contributions to the conduct of qualitative research in the future given the capability of videoconferencing to offer greater flexibility and widen participationwhilekeepingdataquality.
7. REFERENCES
3.
High Quality Video and Audio
No matter how many great features a video conferencing tool has, customers will leave if the visual and audio quality are not up to snuff, which will significantly lower the program's adoption rate. Therefore, the ultimate goal for all providers and businesses implementing a new video conferencing solution should be high quality video interactions.
4. Natural Language Processing (NLP)
Theuserexperienceofvideoconferencingcan be enhanced with the help ofNLP. When AIis integrated, voice activation can be used to start or conclude a meeting or to tell participants to go silent when they are finished speaking. We should also anticipate real timetranslationsinvideoconferencingin thenearfuture.
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