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Healthcare App - Video Conferencing Appointment and Record Management

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International Research Journal of Engineering and Technology (IRJET) Volume: 09 Issue: 05 | May 2022

www.irjet.net

e-ISSN: 2395-0056 p-ISSN: 2395-0072

Healthcare App - Video Conferencing Appointment and Record Management Yamini Barhate1, Shivani Patil2, Samradhni Patil3 1,2,3Usha

Mittal Institute of Technology SNDT Women’s University, Mumbai Guide: Dr. Anita Morey, Usha Mittal Institute of Technology SNDT Women’s University, Mumbai ---------------------------------------------------------------------***---------------------------------------------------------------------

Abstract - The Covid-19 pandemic has created many

and social distancing. Unavailability of beds was the major challenge for hospitals, eventually many people couldn't get treatment on time. Nowadays, smartphones have reached every hand and every home. As a result, people are making use of the beneficial mobile applications to make their everyday life easier. The number of smartphone users is growing rapidly, including among healthcare professionals. In the pandemic situation it becomes difficult to go out even for medical purposes. Many medical applications for smartphones have been developed and widely used by healthcare professionals and patients. Also, smartphones can play a vital role in patient education, disease self-management, and remote monitoring of patients. This small device can be used as a tool of awareness.

challenges and problems for all the public services due to social distancing. Healthcare services faced major difficulties while serving people, as it was the most required service during pandemic. It includes inadequate capacity of hospitals, unavailability of doctors, rapidly increasing number of patients, avoiding contacts while medical treatment, etc. The Covid-19 pandemic was the powerful alert that we live in a complex and highly unpredictable world. It was nearly impossible for all to step out of home to get any health care services. In the midst of these problems and challenges lies an opportunity for the healthcare industry to be in a better position and transform their situation. The major challenge was lack of adequate capacity to handle the increasing patient volume. Many of the people were not able to get treated because of unavailability of beds. Managing and guiding patients in this pandemic was being difficult for healthcare managers and the government. To keep the healthcare industry working during such pandemic, executives need to take steps towards creating a safe patient care process and environment. Our application facilitates the user with online booking of video appointments as well as in-person appointments with the specialist doctor with few clicks. Receipts for successfully booked appointments will be sent to patients via email. The application will also provide facility for saving previous record and history management for an individual user. Expense tracking of all appointments will be taken care of in the application. This results in time saving and cost-effective application for the healthcare sector. Also patients can register for blood donation and organ donation through our app. Patient can see the history of their past appointments. For self disease management and patient education health articles are provided. The main benefit of our application is that the patient does not need to step out for minor medical problems.

Our application named Pocket Doctor helps users to book appointments and interact with doctors anytime and anywhere. It provides easy access to specialist doctors in a few clicks. The appointment can be taken for inperson visit as well as online video appointment. After successfully securing the appointment slot, patients will get the receipt via email. Pocket Doctor app being facilitated with video conferencing features allows the user to get good medical consultation without stepping out of home. Also provides facility for previous records and previous appointment history management for individual users which make our application more user friendly. In addition to the above, it also enables users to register for blood and organ donation. Also the App keeps track of expenses for the appointments. The main objective of our application is to develop a platform that provides a anywhere, anytime available service for patients to get diagnosed or interact with doctors through the online video conferencing with a medical record management feature. This results in the cost effectiveness of the app and saves time.

Key Words:Covid-19, Application, Patients, Timesaving, Cost-effective, Pandemic.

2. PROPOSED FRAMEWORK Fig 1. Shows the flow of our proposed system. Some of the existing systems only have appointment booking whereas our proposed system provides online video consultation anytime and anywhere. In this system, for crowded hospitals in person appointment is provided which is missing from the existing systems. Other features that are provided in the proposed system over the existing systems

1. INTRODUCTION The Covid-19 pandemic had an adverse effect on healthcare infrastructure all over the globe. As India has a huge population it became more difficult to provide medical services to each of us. Many people were not able to have access to medical facilities owing to the lockdown

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