A Review & Development of E-Commerce Website

International Research Journal of Engineering and Technology (IRJET)

Volume: 09 Issue: 04 | Apr 2022 www.irjet.net

e ISSN: 2395 0056

p ISSN: 2395 0072

A Review & Development of E-Commerce Website

Amandeep1, Ashwini Verma2, Satyam Chaudhary3 , Vikram Thakur4

1,2,3,4Student, Dept. of Computer Science, Lovely Professional University, Punjab, India

***

Abstract The Internet has been the greatest invention of mankind which has changed the life of every individual on this planet. Finally, long distances don’t feel so long and everyone can keep in touch with anyone without any boundaries. Every app which is mostly used on the internet today is trying to reduce the distance from each other in one way or another. From social media to online shopping every app is trying to sell comfortableness to people from the convenience of their homes. One Particular sector in which players are working on this will always be e commerce. The main purpose of e commerce is certainly to sell products at very fair prices because the ease of doing business is certainly a blessing in this busy world. With greater penetration of smartphones and the internet growth of e commerce has been like never before. Moreover, this business has contributed to the economy tremendously and provided thousands of jobs all over the world

Key Words: E CommerceWebsiteDevelopment,Internet, Self service,m commerce,Development.

1. INTRODUCTION

The Internet has been the biggest revolution for mankind which has led to the development of some of the most unrealistic development of technologies which was deemed possible. The internet has broken barriers of many things such as social media, entertainment, and quite certainly e commerce, and revolutionized the processofdoingbusiness[1].

Ecommerceistheprocessofdoingbusinessonanetwork, especially on the internet where a person who wants to sell can gain exposure. The goal of eCommerce is to providecomforttotheselleraswellasthecustomer.Ine commerce,apersoncansitinsidetheirhouseandlisttheir product and the customer doesn't matter where they are. They can order the thing which will be delivered to their home. The Online Shopping System helps in buying products, products, and services online by choosing the listedproductsfromawebsite(ECommercesite).Withthe development of e commerce many things about online businesses such as better infrastructure and better technology. Moreover, e commerce from mobile has been amuchbiggergamechangerasithasbecomemuchmore accessible [2].In this decade Ecommerce is moving to customers centric and becoming more customizable with helpofmachinelearningandartificialintelligence.

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E Commerce is considered a paradigm shift for the innovationitbroughtasitfulfilledthegapthatwasleftby traditional businesses such as low exposure and inability to sell outside as they were limited with the technology, money, and logistics. Moreover, it has also improved relationsbetweencustomers,productpromotion,andcost savings.

Thekeycontributionofthispaperis:

●

A review paper that dives into the depth of the state of e commerce around the world, especially inIndia.

● A detailed explanation of the development of e commercesitesandtechnologyisrequired.

The rest of this paper is formulated as follows: Section 2 presents a comparative analysis of the existing e commerce review papers. Section 3 describes the objective of the project. Section 4 details the state and growth of e commerce in India. Section 5 provides the process of developing an e commerce website and the processusedbyus

2. LITERATURE SURVEY

Inhisresearchpaper,Shoewuetal.[2]hassuggestedthe process of development of an eCommerce website with the help of HTML,ASP.NET, and MYSQL and also advised onsecurityriskswhichcanbecriticalwhileproposingthe website to the customer as it can be a major risk. He has alsoproposedadetaileddatabasedesignandwhatcanbe includedinthetablesofthedatabaseinadetailedmanner.

Aftab et al. [3] in his research paper has published the review and state of e commerce all around and helped us understandtheprocessofdevelopmentofane commerce websitewiththehelpofJavascript,HTML,andCSS.Hehas also provided the payment solution for the proposed website and concluded the paper with advice on the improvement of the e commerce industry in the coming years.

Rajasekar et al. [4] in his research paper published the impact of e commerce in India, the timeline of development,andsharedtheimpactofe commerceonthe economyandsuggestionsforimprovingtheinfrastructure in India and has also shared the challenges faced by companiesinIndia.

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International Research Journal of Engineering and Technology (IRJET)

Volume: 09 Issue: 04 | Apr 2022 www.irjet.net

Abdul.[6]inhisresearchsharedhisviewontheimpactof e commerce in emerging economies such as India and Bangladesh he has shared his view on the development, growth,andchallengesfacedbye commercebusinessesin this type of country and he has also shared his view the benefit such reduced cost, faster transportation, and better exposure through different seller can reach especially in the emerging economy which this business canprovideinthistypeofeconomy.

Shahid et al. [7] in his paper shared his view on the situation of commerce in this country and the fast development of the infrastructure of e commerce in this country.Healsosharedthetrendofbuyingtheproductby usersinthiscountry.

3. ECOMMERCE IN INDIA

E commerce is one of the fastest growing technologies in India. Many new companies have emerged which have helped e commerce to grow exponentially.E commerce whichhada businessof,merely14billiondollarsin2011 has grown more than six times in 2021 to 84 billion dollarsandisexpectedtogrowmorethantwiceinfiveto sixyears.

3.1 Underlying Factors in E Commerce

Higher penetration of internet and mobile services has beenagame changerforIndiabecauseofwhichmoreand morepeoplearejoiningasacustomereveryminute[8]. It has been observed about 60 70 percent of shopping has been done through smartphones in India. Currently, the penetration of smartphones is at fifty percent which is going to double in the next twenty years.Cash on delivery is also one of the prominent underlying factors that have contributed to the growth of the e commerce industry in India accordingtothetimes ofIndia evenin2021approx fifty percent of payments in tier 1 cities of India are done via cash on delivery whereas more than seventy percent paymentsaredonethroughcashondeliverythroughtier 2/tier3cities[11].

3.2 Growth of e commerce in India

The Indian e commerce industry is the fastest growing e commerce industry in the world. It is expected to grow more than twice by 2027 and is expected to become the biggest eCommerce industry in the world by 2050.

Lucrative offers and cash on delivery have lured Indians greatlytogetinvestedinthisindustrywhilenotmeddling with the trust of the people. Moreover, According to ASSOCHAM apparel, jewelry and footwear are the most purchased items through eCommerce in India thanks to cheaperratesanddoorstepdelivery[4].

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Table 1: Growthofmarketcapfrom2015to2021with forecasting

Year MarketCapof Ecommercein India(inbillionUSdollar)

2015 14 2016 14.6 2017 39 2018 21.9 2019 24.6 2020 30 2021 84 2025 188 2027 200

3.3 Challenges of e-commerce in India

With such astounding growth of e commerce in India therehasbeenagrowthofchallengeswhichwasfacedby companiesinIndiawhichinclude[8].

● Connectivity Many parts of India are still very rural and delivery there is very far fetched

● Fraud Inrecentyearstherehasbeenanincrease in online fraud where some websites which claimedtobesomethingotherhavephishedusers into logging their credit card information and resultinginmonetaryfraud.

● FakeProducts Therearehundredsofthousands of sellers registered with different e commerce websites and it has become very difficult to scrutinizealltheirproductswhichhasresultedin many fake deliveries which do not have the productswhicharepromised.

● MissingProducts Inrecent yearstherehasbeen an increase in such cases where people are not receiving products that they ordered which has resultedinalossoftrust.

4. SYSTEM DESIGN

System design refers to the process and shaping of the creation of an e commerce website and modules that are going to beusedintheprocessofmakingthewebsitei.e., Nodejs,HTML,CSS[3].

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4.1.5 Database

When we consider mammoth e commerce websites, data can be huge, and every data like items list, customer info, delivery address, etc. need to be stored in a database. A Database is a place where information on all the things associatedwitheCommerceisstored.Everythingisstored intheformofatableorkey valuepair.

4.1 Coding

Codingreferstotheprocessofbuildingawebsitethatcan be later used to process the request of customers. It is a standalone site that can handle multiple requests of peopleatoncesothatthesellercanfulfilltheorder[3].

4.1.1 HTML

The hyperText markup language is the skeleton of any website that is to be created. It is used structurally to devise a road to develop a site so that later designers can useittodevelopa betterlayoutofthewebsite.Itcanalso be used to separate different tags such as graphical contents, hyperlinks, and words so that it does not cause anentanglementlaterandcanbeseparatedeasily[3].

4.1.2 CSS

Cascading Style sheets often referred to as CSS is a formatting language that is used to standardize and improve the quality of a website. While HTML lays the skeleton of the website CSS can use those attributes and improvethelayoutofthewebsite[3].

4.1.3 JavaScript

JavaScript is a client side rendering standalone programminglanguagethatcanbeusedinthebackendas wellasfrontend.ThemainpurposeoftheJavaScriptinthe frontend is to provide more functionalities and make the website much more dynamic which cannot be obtained withHTMLorCSSalonewhereasinthebackenditisused to write API which is used to connect the backend with frontend.

4.1.4 Node.JS

Node.js is a backend framework written in JavaScript which is used to write the code for many asynchronous networks in a website. It can serve multiple requests synchronically where other frameworks use an os based concurrencymodelwherethreadsareemployed Node is directly uses I/O so the process never ends up deadlocked except when it is explicitly using an asynchronouslibrary[4].

Databases can be of various types, but they are typical of twotypes:

4.1.5.1 SQL Databases

SQL type databases are those databases in which data is storedintheformofatable[3].

Ex SQLite,MYSQL

4.1.5.2 NoSQL Databases

No SQL databases are typical databases in which data is storedintheformofkey valuepair[3].

Ex MongoDB

4.2 CUSTOMER

The reason e commerce boomed across the world is becauseitwashugerelaxationcustomersitselfastheease of ordering something within a few clicks and it getting reached in a week or so was the very big relaxation and thathasbeenauniquesellingpointofthiskindofwebsite [6]. Customized advertising and increase in number of sellers as well as variety of sellers which increased the variety of products have also made the customer experience very good more sellers with different price segments have saved them from forming a monopoly within the site and provided more option which in turn provides more reasonable price and an experience of negotiations for every customer gets far more opinion than any shop in the world as eCommerce is the combinationofshopsratherthanbeingone[8].

Customers are the ultimate goal of any business to which products are sold and with this ever growing population and life getting busier each day the demand for e commerce is increasing as time is something very limited inthisnewgeneration[10].Alsooneofthemostimportant factorina ecommercewebsiteiscustomerengagement is theemotionalandethicalconnectionwithcompany.Good customer engagement means there wil be more customer purchasing from that website and they will promote the product more which will in turn benefit the company. According to Rithika Sirvi her research paper she mentioned the fact good customer engagement can boost upto24percentsalesofecommercewebsites.

Research Journal of Engineering and Technology (IRJET)

Volume: 09 Issue: 04 | Apr 2022 www.irjet.net

Table 2:Growthofe commercecustomerbase

Year GrowthofCustomerBase WorldWideinbillions

2014 1.32

2015 1.46

2016 1.52

2017 1.66

2018 1.79

2019 1.92

2020 2.05

2021 2.14

4.3 DELIVERY

Whene commercewasestablishedespeciallyinacountry likeIndia one of the major problems faced wasdelivering products home to home as there was very little to no infrastructureavailablelackofprivateplayerswasamajor setback and government agencies were already overloaded and less reliable to accommodate the demand so the companies decided to lay there own infrastructure which has been more than successful in fulfilling the demandandalsohelpedforcuttingthecost[10].

Delivery is the final stage of the e commerce system. AccordingtoJehangirinhisresearchin2017,heproposed that52percentofpeopleoptforhomedeliverykeepingin mindeaseofhomedeliveryfromtheshopandsomeofthe issuefacedbythebusinessandcustomerisUnavailability of respondents, Cost of delivery and time of delivery as most of the people are at work during a weekday during theday[12].

Deliveryisthemostextensivelydemandedandimportant job out of all the processes in e commerce as it requires extensive networking, logistics, and manpower support. There is a need for extensive technology to track and support the process and one of the biggest barriers is internationalordersandtheirlimitations[7].Amoreopen environment could improve efficient access to global networks for home grown small businesses. Competition between service suppliers can reduce prices and lift the standard of services offered. A facilitative regulatory environmentcanrapidlyincreasethesetrendsandmakes thebusinesscaseforoperatinginsmallerormoreremote marketsthatwaymoreappealing[3].

5. CONCLUSION

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Thisresearchpaperprovidesinsightintothedevelopment of e commerce and some insight into the latest trend and technology which attract customers and provide management with some useful information on e commerce. Whileunderstandingthe bitsandpiecesof e-commerce we have also tried to understand complete system design as well as the basics of the flow of informationofoperatinge commerce.

Amoresustainable waywouldbeto develop e commerce and traditional business side by side because as the population is increasing it would be very difficult to accommodate the needs of such a vast and diverse population with only E commerce. With the increase of penetration of mobile, there is going to be an indefinite increase in usage of e commerce throughout the world which would push the limit of technology which would again push the limit of firms to develop a safer and compatibleEnvironment.

REFERENCES

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2. 2.Dr. Oluwagbemiga Omotayo Shoewu & Olusegun O. Omitola (2014,October) . Development of an Electronic CommerceWEBApplication

3. 3.Aftab Aalam,Shivansh Mishra,Satyam Sharma & Richa Gupta (2020,May).Study & Development of E Commerce Website

4. Dr. Rajasekar & Sweta Agarwal. (2016,March). A Study ofImpactofecommerceonIndia'sCommerce

5..Lulu Cai,Xiangzhen He & Yugang Dai (2018).Research on B2B2C E commerce Website Design Based on User Experience

6.AbdulGaffarKhan.ElectronicCommerce.(2016)AStudy onBenefitsandChallengesinanEmergingEconomy

7. Dr. Shahid Amin,Prof. Keshav Kansana &Jenifur Majid (2016,February).AReviewPaperonE Commerce

8. .Dr. (Smt.) Rajeshwari M. Shettar. (2016,September). Emerging trend of Ecommerce in India: An Empirical Study.

International Research Journal of Engineering and Technology (IRJET)

Volume: 09 Issue: 04 | Apr 2022 www.irjet.net

9. .Reena Budhathoki & Mohan adhikari (June,2021) .EcommerceWebsiteDevelopmentForElectronicStore.

10. Ritika Sirvi, Gundla Ranga Ram,Varun Revelli,Gv SantoshKumar&DrChandraSekharPattnaik.(June,2021)

.The Role of E commerce on Customer Engagement in 2021

11. Swati Gangawane, Dr. D. N. Padole. Study of EcommerceinIndia.

12. Jehangir Bharucha. (2017,February) .Issues in the HomeDeliveryModelinIndia

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