International Research Journal of Engineering and Technology (IRJET)
e-ISSN: 2395-0056
Volume: 09 Issue: 12 | Dec 2022
p-ISSN: 2395-0072
www.irjet.net
An Intelligent Chatbot for College Enquiry with Amazon Lex Sreeja M K1, Chithra Raj N2 1 Department
of Computer Engineering ,Sree Rama Government Polytechnic College, Triprayar, Kerala, India of Computer Engineering, Government Polytechnic College, Cherthala, Kerala ---------------------------------------------------------------------***--------------------------------------------------------------------In this paper, we focus on creating a college enquiry Abstract - People are constantly looking for new ways to 2Department
chatbot using Amazon Lex. This paper covers the following: Section 2 provides the literature survey, while Section 3 examines the features of Amazon Lex, section 4 discusses the proposed system. Section 5 provides resultinteraction with the bot ,Section 6 concludes the whole paper.
use technology to make their lives easier as the number of mobile and web-based applications has grown significantly. Chatbots are now an essential component of daily life with a variety of applications & software handling day-to-day tasks. One of the most remarkable and promising developments in human-machine interaction is the chatbot. We are going to implement a virtual assistant based on artificial intelligence that can solve college related queries..This chatbot can deal with the various queries of the stakeholders like admission enquiry, fees structure, scholarship details, etc. This paper focuses on creating a College Enquiry Chatbot using Amazon Lex to help the stakeholders solve various queries.
2. LITERATURE SURVEY Numerous applications can be made using artificial intelligence. A wide range of businesses, including marketing, education, banking, healthcare, and finance, can use chatbots. Chatbot systems needs to incorporate both Natural Language Processing (NLP) and Machine Learning (ML) technology to do this.
Key Words: chatbot, Machine Learning, Amazon Web Services, Amazon Lex, Artificial Intelligence
A response to various queries was created using AIML by P.Nikhila, G.Jyothi, K.Mounika, Mr. C. Kishor KumarReddy, and Dr. B.V. Ramana Murthy [5]. (Artificial Intelligence Mark-up Language). Alicebot is a chatbot application that is supported by ALICE free code and is created or customised using AIML.
1. INTRODUCTION The ability of chatbots to solve problems, use less time, and save money is driving up demand for them. Chatbots are changing the way of communication over the past few years. Natural language processing, machine learning, robotics along with e-service agents, also commonly referred to as chatbots, are regarded as the best known applications of artificial intelligence to date [2].. Therefore, a chatbot is the most accessible system for any user and is always available. Internet access and a mobile device or other laptop device can be used by anyone, anywhere, at any time, without any issues, to resolve questions. College Chatbot uses machine learning concepts to have conversations with humans Typically, chat bots offer a text-based user interface that enables users to enter commands and get text responses in order to solve problems..
A synthetic chatbot based on NLP (Natural Language Processing) was suggested by Nitesh Thakur, Akshay Hiwrale, Sourabh Selote, Abhijeet Shinde, and Prof. Namrata Mahakalkar [6]. NLP can be done in two ways: written text and vocal or voice dialogue. Communication via writing is much simpler than spoken communication. In virtual human discourse systems, this study investigates some fresh possibilities for interpreting and processing information at ever-evolving speeds [6]. Yurio Windiatmoo, Ridho Rahmadi, and Ahmad Fathan Hidayatullah [8] developed a deep learning-based chatbot that could be linked with Facebook Messenger.
For the development of chatbots, many businesses offer both proprietary and open source platforms. One such solution for integrating voice and text-based conversational interfaces into any application is Amazon Lex, a component of Amazon Web Services. Amazon Lex , a flexible chatbot framework uses Natural Language Processing and Machine Learning capabilities. One may create anything using Amazon Lex, from straightforward messaging bots to enterprise systems.
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3. Amazon Web Services AWS is an Amazon subsidiary that offers management, cloud computing, and data analytics services,, etc. AWS provides an inbuilt infrastructure. Business applications, robotics, content distribution, consumer interaction, enduser computing, storage, machine learning, developer tools, databases, game technology, and media services are among the services it offers.
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