International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 11 Issue: 05 | May 2024
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p-ISSN: 2395-0072
CLOUD SECURITY IN RETAIL: PROTECTING CUSTOMER DATA AND ENSURING PCI COMPLIANCE Amarnath Ragula Archer Daniels Midland, USA --------------------------------------------------------------------------***---------------------------------------------------------------------------ABSTRACT: Cloud computing is being used more and more in stores to make things easier for customers, get ahead of the competition, and improve the customer experience. Even so, this means that shops now have to deal with new security risks, especially when it comes to keeping customer data safe and following the Payment Card Industry Data Security Standard (PCI DSS). It's hard for stores in the cloud to keep online transactions safe, stop data breaches, lower threats from insiders, and keep up with how threats change. This article talks about these problems. Another part of the article talks about the main cloud security tools that shops can use to handle these issues. These include encryption, tokenization, intrusion detection and prevention systems (IDPS), multi-factor authentication (MFA), and PCI DSS compliance. Real stores that have used these methods to make their stores safer and keep customer data safe are shown in this article. Keywords: Cloud Security, PCI DSS Compliance, Customer Data Protection. Retail Cybersecurity, Intrusion Detection and Prevention Systems (IDPS)
INTRODUCTION: Cloud computing has helped stores stay ahead of the competition, make tasks run more easily, and give customers a better shopping experience. The retail cloud market will grow at a rate of 16.3% per year from 2021 to 2026, according to a study by Mordor Intelligence [1]. It will reach $51.39 billion by 2026. One reason for this growth is that more people are shopping online, IT infrastructure needs to be able to grow and change quickly, and people want to look at data right away [2]. They polled retail executives and found that 72% of them believe cloud computing is important for the growth of their business [3]. The shopping business is moving to the cloud because of a few main reasons. First, the COVID-19 virus has sped up the move toward online shopping. In 2020, compared to the previous year, online sales grew by 44% [25]. Because of this, stores need
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