International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056 Volume: 11 Issue: 05 | May 2024
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p-ISSN: 2395-0072
APPLYING SITE RELIABILITY ENGINEERING PRINCIPLES TO HEALTHCARE SYSTEMS Karan Khanna*1, Lav Kumar*2 Netflix, USA Salesforce Inc., USA -------------------------------------------------------------------------***----------------------------------------------------------------------ABSTRACT: The healthcare industry has witnessed a significant digital transformation in recent years, with the adoption of electronic health records (EHRs), telemedicine, and various digital health applications. However, this increasing reliance on technology also introduces challenges in terms of system availability, reliability, and scalability. To address these issues, healthcare systems can use the principles and practices of Site Reliability Engineering (SRE), a discipline that Google helped to pioneer. This article explores how SRE principles, such as ensuring high availability, reliability, and scalability, can be implemented in healthcare systems. It discusses real-world examples and case studies demonstrating the successful application of SRE practices in healthcare organizations, leading to improved system performance, reduced downtime, and enhanced patient care. The article also highlights the importance of adopting practices like continuous integration and delivery (CI/CD), comprehensive monitoring and alerting, and chaos engineering to proactively identify and address potential issues. By embracing SRE principles, healthcare organizations can ensure the smooth functioning of their digital infrastructure and deliver high-quality, reliable services to patients. Keywords: Site Reliability Engineering (SRE), Healthcare Digital Transformatio,n System Availability, Scalability in Healthcare, Continuous Integration and Delivery (CI/CD)
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