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International Research Journal of Engineering and Technology (IRJET)

e-ISSN: 2395-0056

Volume: 11 Issue: 03 | Mar 2024

p-ISSN: 2395-0072

www.irjet.net

An ERP system for ophthalmology using AI & ML Mrs. Sneha Sankhe1, Aditya Gupta2, Pranay Parab3, Aachal Yadav4 1Professor, Dept. of IT Engineering, Theem College Of Engineering, Maharashtra, India

2U.G. Student, Dept. of IT Engineering, Theem College Of Engineering, Maharashtra, India 3U.G. Student, Dept. of IT Engineering, Theem College Of Engineering, Maharashtra, India 4U.G. Student, Dept. of IT Engineering, Theem College Of Engineering, Maharashtra, India

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Abstract - Enterprise Resource Planning (ERP) systems are

suggested that ERP systems can be used to improve the quality of healthcare services. Based on these findings, if ERP systems were successfully implemented in eye care organizations, they would facilitate significant changes in certain areas such as finance, human resources and capacity, revenue, and access resources. ERP systems can also improve both the profitability and services of eye care organizations. Due to the lack of research in this area, further research should investigate the use of ERP in eye care organizations. Information is an important part of the ophthalmology industry. Knowledge sharing has become essential to reduce costs and improve customer service. Therefore, a eye care system must be able to collect and share information between many parties, such as clinics and clients. It must also provide information on billing and medical information within the eye care organization and to stakeholders. In addition, the increased use of IT is driven by the desire to reduce costs, increase the competitiveness of the health sector and improve personal health. This study analyzes the healthcare ERP system and looks for ways to improve healthcare services through the implementation of ERP systems. The implementation of today's business environments have taken various forms and ERP systems are important in improving organizational efficiency and strategic decision-making. Therefore, healthcare organizations are no exception on going new business changes. In fact many business problems today can be solved by implementing ERP.

a type of software that attempts to integrate and unify all departments and processes across a company into a single system. The project demonstrates an effective Enterprise Resource Planning (ERP) system for Ophthalmology. Basically ophthalmology is the branch of medical science that is concerned with the diagnosis and treatment of disorder of eye. In the world of increasing business, there is a need of better reporting tools with real time information, better access to customer information, faster response times, improved ontime delivery and improved order accuracy. Boosted cash flow, better invoicing and better collections tools, cost savings and better supply chain management can only be provided through an Enterprise Resource Planning system. An effective ERP system for ophthalmology is emerging need of the business world that can improve customer satisfaction, thereby building good customer relation. Our project consists of various modules such as customer management, staff, appointment management, customer report, product detail, customer feedback, billing, equipments used and inventory. It will deal with functionalities such as accounting, purchasing, sales and customers interaction with the system. Additionally, the project consists of an app for the user convenience where user can select frames among several, user will also be provided with the suggestion of the frames depending upon the face shape and several other parameters. An ERP system consisting of an app will not only drive customer attraction but also provide them the satisfactory and convenient platform.

2. LITERATURE SURVEY

Key Words: ERP system, ophthalmology, sales, cash

A literature survey on ERP systems involves a comprehensive review and analysis of existing scholarly articles and other relevant sources. A systematic literature review is a means of evaluating and interpreting all available research relevant to a particular research question, topic or phenomenon of interest. The scientific databases with full text paper, and the other available scientific articles in the field of social sciences were used in the research. All scientific and other papers and works written in the time span from 2009 to March 2020 are taken into account.

flow, billing, inventory .

1.INTRODUCTION Globally, efforts to improve eye care services have increased and the role of information technology (IT) in finding solutions to various health problems is increasing. The purpose of this study is to identify how enterprise resource planning (ERP) systems were used in the eye care and how these systems could be used to improve health services. The IT sector now encompasses all industries, including the healthcare sector, which is currently undergoing fundamental changes. Based on the literature reviewed in this study, the use of ERP systems in the healthcare sector has not been widely reported. However, some findings

Impact Factor value: 8.226

2.1. Existing Papers An overview of the current state of the ERP systems – their functionalities, the technologies that were used to

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