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AN INTELLIGENT CHATBOT SYSTEM FOR COLLEGE WEBSITE

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International Research Journal of Engineering and Technology (IRJET)

e-ISSN: 2395-0056

Volume: 11 Issue: 10 | Oct 2024

p-ISSN: 2395-0072

www.irjet.net

AN INTELLIGENT CHATBOT SYSTEM FOR COLLEGE WEBSITE K.Vanitha Mani1, S.Jeyasudha2, D.C.Kavya Nandhini3, G.P.Kiruthiga4, M.Sridevi5 11Assistant Professor, Dept. of Computer Science and Engineering, KLN College of Engineering, Tamil Nadu, India 2345UG student, Dept. of Computer Science and Engineering, KLN College of Engineering, Tamil Nadu, India

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Abstract - In modern educational institutions, the need for

This approach not only simplifies the process of obtaining information but also reduces the time and effort required to find answers to common questions. Additionally, the system’s adaptability allows for continuous updates and improvements based on user interactions, ensuring that the information provided remains current and accurate. Ultimately, this intelligent chatbot serves as a pivotal tool in enhancing communication and accessibility within educational institutions, providing a smarter way for users to engage with their college environment.

quick and efficient access to information is increasingly important for students, faculty, and visitors. This model introduces an intelligent chatbot system designed to streamline the process of searching and retrieving information about college details. The system leverages geographic information, using a campus website as a core dataset, to provide detailed directions in addition to traditional department information such as contact details, course offerings, and events. The chatbot is powered by Natural Language Processing (NLP) techniques, enabling it to understand and respond to a wide range of user queries. By integrating with the college's existing databases and incorporating a detailed map of the campus, the chatbot offers precise navigation assistance, guiding users to specific department locations. This approach not only enhances the user experience but also reduces the time and effort required to find departments within large and complex campus environments. The system's adaptability allows for continuous updates and improvements based on user interactions, ensuring that the information provided remains current and accurate.

In this project it handles simple queries related to college only. If we give queries other than the college it won’t respond to that query. Another drawback is writing queries for different scenarios are very time consuming. The queries are asked in the form of text like English language chatbot also give response in the form of text only. Whenever User uses chatbot use may feel like he/she may talk to the staff from the college. AI provides several features for the chatbot to behave like smart and responses to the query in intelligent way. The main purpose of this project is to make conversion between human and computer in a situation where human unable to come to the college to know information regarding college like admission details, placements, fee structure, exam branch, canteen, different departments information, courses that are offered by the college etc. With this we can easily know the information regarding college in less time through virtually.

Key Words: Natural Language Processing (NLP), Machine Learning, Deep Learning, Artificial Intelligence, Neural network.

I. INTRODUCTION In today's fast-paced educational landscape, quick and efficient access to information is essential for students, faculty, and visitors. To address this need, we present an intelligent chatbot system specifically designed to streamline the search and retrieval of college-related information. This innovative system leverages a comprehensive campus website as its primary dataset, integrating geographic information to provide users with detailed insights into various college offerings, including contact information, course offerings, and event schedules.

I.I PROBLEM STATEMENT Students often encounter difficulties in obtaining timely and accurate information from college help desks, requiring costly and time-consuming physical visits to campus. This reliance on in-person inquiries can lead to communication gaps between students and college administration. Traditional methods of accessing information, such as static websites and manual inquiries, are often inefficient, resulting in frustration and delays. To address these challenges, there is a need for an online chatbot system that leverages a wellinformed database and employs Artificial Intelligence (AI) and Natural Language Processing (NLP) techniques. This system aims to provide quick and efficient responses to student queries, enhancing communication, reducing the burden of travel, and streamlining access to essential college information.

Powered by advanced Natural Language Processing (NLP) techniques, the chatbot can understand and respond to a diverse range of user queries, making it an invaluable resource for navigating the complexities of modern academic institutions. By seamlessly integrating with the college's existing databases, the chatbot offers accurate and relevant information, significantly enhancing the overall user experience.

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