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International Research Journal of Engineering and Technology (IRJET)

e-ISSN: 2395-0056

Volume: 10 Issue: 04 | Apr 2023

p-ISSN: 2395-0072

www.irjet.net

Online Courier Management Rahul Devadiga1, Deekshitha V2, Pradeesh3, Rashmi Gavadi4 1,2,3 Final Year BCA Student, Dept. of CS, Dr. B B Hegde First Grade College, Kundapura, Karnataka,India 4Asst Professor, Dept of CS, Dr. B B Hegde First Grade College, Kundapura, Karnataka, India

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Abstract-This research paper describes an online courier

following sections of this paper provide a detailed description of the system's features, design, implementation, and evaluation.

management system developed using Django. The system enables users to send couriers and track their progress in real-time. Once a user submits a courier request, it becomes available to all staff members registered to the location. The staff member who accepts the courier becomes its designated handler, and only they can view and access the courier's details. The staff member collects the courier from the user's location and updates the courier's status on the system. The administrator can monitor all couriers and update their checkpoints, which users can view on the system's tracking page. The system's reporting feature provides detailed statistics and insights into courier management. The proposed system offers an efficient and user-friendly solution to streamline courier management processes, reducing time, effort, and errors while increasing transparency and accountability.

1.1 Existing-system In addition to the lack of an online platform and real-time tracking system, the current courier system has other significant drawbacks. One of the major issues is the inconvenience it causes to the users. The requirement to physically visit the courier office can be time-consuming and may also involve transportation costs, particularly for users who live far away from the office. Moreover, the absence of a real-time tracking system can lead to uncertainty and anxiety for the users. They may be unsure about the status of their package, its estimated delivery time, and whether it has been received by the intended recipient. This can result in unnecessary phone calls and emails to the courier service, causing a further burden on the already busy staff.

Key Words: Send courier, View details, Track courier, Accept courier, Admin, tracking.

1. INTRODUCTION

Additionally, the reliance on manual updates from the courier officer can lead to delays and inaccuracies in the information provided. If the officer is not available or is too busy to respond promptly, the user may not receive timely updates on the package's status, leading to frustration and dissatisfaction with the service. Overall, the current courier system is not user-friendly, and the lack of an online platform and real-time tracking system can cause inconvenience, uncertainty, and delays for the users.

In today's fast-paced world, courier management systems have become an essential aspect of businesses and individuals alike. Managing couriers can be a tedious and time-consuming task that requires careful coordination and tracking. Online courier management systems offer a convenient and efficient solution to these challenges. This research paper presents an online courier management system developed using Django, an open-source web framework. The

1.2 Proposed system

system allows users to send couriers and track their progress in real-time. The system also enables staff members to view, update, and manage couriers assigned to their location, while the administrator can monitor and manage all couriers. The system's reporting feature provides insights into courier management, which can help businesses optimize their processes and improve customer satisfaction. Overall, the proposed system offers an efficient and user-friendly solution to streamline courier management processes, reducing time, effort, and errors while increasing transparency and accountability. The

Impact Factor value: 8.226

I. This courier system allows users to send their courier from the comfort of their own homes without the need to visit a physical courier office. The user's data will be stored in a secured database ensuring privacy and confidentiality. II. Users can track their courier in real-time and receive timely updates as it reaches each checkpoint. III. The admin has the authority to update the checkpoints and track the courier's movement.

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