Online Catering Services

International Research Journal of Engineering and Technology (IRJET) e-ISSN:2395-0056

Volume: 10 Issue: 01 | Jan 2023 www.irjet.net p-ISSN:2395-0072

Online Catering Services

Aryan Goud G, Sujay Keerthan V, Sai Praneeth M

Aryan Goud G Sreenidhi Institute of Science and Technology,CSE Dept,Telangana

Sujay Keerthan V Sreenidhi Institute of Science and Technology,CSE Dept,Telangana

Sai Praneeth M Sreenidhi Institute of Science and Technology,CSE Dept,Telangana

Dr. B. Krishnaveni, Assistant Professor,CSE Dept,Sreenidhi College,Hyderabad,Telangana ***

ABSTRACT Asimplifiedonlinemealorderingsystemis suggested to make ordering food easier. The suggested systemdisplaysauserinterfaceandupdatesthemenuto includeallalternatives,makingiteasierforcustomersto completetheirtasks.Beforeloggingoff,thecustomercan view order information and add more than one item to theircart.Theclientreceivestheorderconfirmation.The orderisaddedtothequeue,thedatabaseisupdated,anda real-time response is sent. The team is helped by this systemtoefficientlyanderror-freehandleordersinreal time.

Index Terms PHP, MYSQL, XAMPP, CSS, APACHE, PHPMyAdmin,PERL/PHP/PYTHON.

I. INTRODUCTION

Findingpersonnelischallengingbecauselabourcostsare risingsubstantiallyeachyear.Thecostofhiringtheright peopletocompletetheworkisthehighestexpenseinthe food sector because it is so labor-intensive. Utilizing contemporary technology to automate some tasks currently carried out by people is one approach to cut down on this cost. Here, we suggest a "Online Catering Service System" for fast food restaurants, take-out, or collegecafeteriasalsoforold-agehomes.Anyindustrythat delivers food can use the system. This makes ordering meals easier for both the customer and the business becauseitstreamlinestheentireprocedure.

Our technology gives customers and users the choice to orderfromrestaurantsorfromamess.Customersarealso given recommendations from the daily updated restaurants/messowners.Byorderingmealsthroughour system,customerswillnotberestrictedinhowmuchthey may order. Developers can use the same system applicationasastartupbusiness.Oursolutionprovidesthe restaurant or business owner with real-time customer reviewsandcomments.

Our system application is made to prevent users from makingdeadlymistakesandtakingwrongaction.Theuser will enter data via the graphical user interface. The key attributeswillcontributetothedataset,includingname, address, email address, mobile number, and other personally relevant variables. The output will be determined by the user's or customer's order, bill,

feedback, and recommendation. In five places, we have consideredtworestaurantsandtwomessservicesforthe system'sinitialinstallation.

II. LITERATURE REVIEW

Numerous case studies have emphasized the difficulties encounteredwhenopeningarestaurant.Followingisalist of some of the issues with the current system that were discoveredduringthesurvey:

• To place an order, a customer must first visit the restaurant, review the menu, and select the necessary items.Afterplacingtheorder,thecustomermustthenpay. Thecustomermustputintimeandmanuallabourusing thisstrategy.

• When a customer wants to make an order over the phone, they are unable to see the actual menu that is accessibleattherestaurant.Additionally,thereisnoway toconfirmthattheorderwasplacedforthecorrectmenu items.

•Everyrestaurantneedsatleastonepersontotakeorders verbally or over the phone, provide the patron with a memorablediningexperience,andevenhandlepayment processing.

III. METHODOLOGY:

The customer enters their credentials to begin the simulation (name, ID and password). The customer can placeanorderafterthathasbeenconfirmed,indicatingthe quantityoffoodtheyneed.Theordernumber,customer ID,foodname,price,andquantityarenowdisplayedina window.Aftertheconsumercompletestheorder,heorshe is taken to the payment window, where the total cost is shownandthecustomercanchoosethemodeofpayment. The customer then receives an order confirmation message.Figure1(a)and(b)showthemonthlyreportfor orders and reservations done and ER diagram of the proposedonlinefoodorderingsystem(b).

Thesimulationflowthatwasjustdescribedisfromthe perspectiveofthecustomer.Ifyouareanadministrator, youcannowchoosethestandardloginoptionandenter your credentials (email ID and password). You have the

International Research Journal of Engineering and Technology (IRJET)

e-ISSN:2395-0056

Volume: 10 Issue: 01 | Jan 2023 www.irjet.net p-ISSN:2395-0072

choice to add, delete, or update food once you've logged intotheadminarea.Anyavailableoptionwilltakeyouto the meal menu. The finished product, such as the newly addedfoodortheupdatedfoodlist,ispresentedwhenthe specifiedoperationiscompleted.Ifafoodwasdeleted,itis alsoremovedfromthemainmenu.

ONLINE CATERING SERVICES

Fig(a): The figure shows the report of the reservations done in monthly basis

IV. PROPOSED SYSTEM

AnonlinefoodorderingsystembasedontheInternetof Things is suggested to get beyond the limitations of the aforementionedmethod.AsAndroiddeviceshavegrownin popularityintheautomationofnormaltasksinwireless environments, the usage of mobile technology has undergone a revolution. Android is an operating system madeformobiledeviceslikesmartphonesandtablets.The study'soverallgoalistocreateadependable,practical,and accurate food ordering system. A method that will undoubtedly satisfy customer service will be taken into considerationasanobjective.Oneofthemaingoalsisto buildasystemthatcanhandlealargenumberofordersat once and compute the bill automatically. To evaluate its effectivenessisoneofthekeygoals.

V. SOFTWARE REQUIREMENTS

Hypertext Pre-processor, or PHP ,isageneral-purpose programminglanguagethatwasoriginallycreatedforthe development of web applications. PHP code is run in a predetermined order, beginning with a PHP interpreter, which is subsequently implemented as a web server module. The output of both PHP code that has been interpretedandcodethathasbeenexecutedismergedbya webserver,whichcanbeanytypethatisconnectedtothe developedwebpage[6].

TherelationaldatabasemanagementsystemMySQLisfree andopensource(RDBMS).TheWAMPopen-sourceweb application software stack is centred around MySQL. "Windows,Apache,MySQL,[7]andPHP"isreferredtoas WAMP. Although MySQL can be manually produced and installedfromthesourcecode,itisalwaysinstalledviaa binarypackageowingtomodification.However,additional measuresareneededtoalertthesecurityandoptimization settings.

VI. HARDWARE REQUIREMENTS

The operating system was Windows 10 on a desktop computerwithanIntelCorei3orhigher64-bitprocessor, 1GBofRAMforthegraphicscard,andthesespecifications andalsoitsupportsonmobile.

VII. REQUIREMENTS DEFINITION

(b) The ER Diagram of the Online Food Ordering System.

Evaluatesthefeaturesthatarerequiredfortheapplication based on similar applications and performs the informationaboutthefeaturesthatwillbeproducedand theirfunctions.Thefollowingfeaturesmustbeincludedin theapplicationforthecustomer:

International Research Journal of Engineering and Technology (IRJET) e-ISSN:2395-0056

Volume: 10 Issue: 01 | Jan 2023 www.irjet.net p-ISSN:2395-0072

Theprimaryfunctionofthecustomer-sideapplicationthat willbeutilizedtoplaceordersisNewOrder.Onewayto placeanorderisthroughtheMyFavoritestool,whereyou mayselectoneofyourtopthreefavouriterestaurants,and theotheristhroughtheMakeaNewOrderfunction,where youcanselectarestaurantandmenuswithease.

OrderHistory:Thisfeature,calledorderhistory,displays thecustomer'sorderhistory.

RestaurantProfile:Thisfeaturedisplaysinformationabout the restaurant. Customers can phone the restaurant directlyusingthisoption.

Order Status: This function is intended to display information about the order status, such as The terms "orderreceived"and"orderconfirmed"indicatethatthe restauranthasreceivedtheorder,"cooking"indicatesthat the restaurant is preparing the order, and "delivering

In our datasets, we have taken into account 2 restaurants/mess from 5 neighbouring regions forthe system's initial implementation. Real-time feedback is includedintooursystem,andwhenanorder is placed, a client will receive an email with feedback regarding their order. Using Sentiwordnet analysis, we deliver recommendations based o the customer comments and ratings. Customers first and other giving the highly rated restaurant/mess,respectively. The Sentiwordnet analysis analyses thefeedback's comments to assign a value that can beeither good or negative and arrangetherestaurant/mess in some way. For example, the mess or restaurant with the highest positive valuewillbedisplayedfirst,andviceversa.

VIII. RESULTS

Following are the results that one can draw from thissystem:

i. Thesuggestedmethodallowsforthesuccessful

placementoffoodorders.

ONLINE CATERING SERVICE

Administators need the following features on the

order" indicates that the order has been delivered. The customermayadditionallydisplaythedeliverymapwhile thestatusissetto"deliveringorder." website:

Resto:Thisfunctiondisplaysalistofrestaurants.Through thisfunction,anadministratorcanchangerestaurantdata, add new restaurants, and change the status of existing restaurantsfromactivetoinactive.

Order: This feature displays the order list that each restauranthascreated.

Menu:Thisfeaturedisplaysalistofeachrestaurant'smenu items.Theadministratorcanalsochangeeachmenuusing thisfeature.

Courier: This function displays the courier list for each restaurant. The administrator can modify each courier's datausingthiscapability.

VII . I SYSTEM IMPLEMENTATION

ii. At the rear counter, fewer staff members will be needed.

iii. iii. The technology will assist in lowering labour costsandloweringtheamountofspaceneededto erectcafeteriasintherestrictedregion.

iv. iv.Sinceitisanautomatedmethod,errorsareless likelytooccur.

v. Customerscanskipthelengthylinesatthecounter thanks to the fair execution speed and highest throughput.

Figures2(a)–(e)showthesnapshotofvariousstages ofthefoodorderingsystemonthemobileApp.

Wecreatedaweb-basedapplication,andonthebasisof that,wecreatedanandroidapplication.

The system application is implemented using Java, jQuery, and HTML, and the datasets are kept in a MySQL database. Using Cordova, we created a hybrid Androidapplication. For our application, you'll need an Android smart phone and a computer or laptop with a browser and an internetconnection.

Fig 2 (a). The above snapshot shows the index page which provides various navigation buttons to reach other page.

International Research Journal of Engineering and Technology (IRJET) e-ISSN:2395-0056

Volume: 10 Issue: 01 | Jan 2023 www.irjet.net p-ISSN:2395-0072

IX. DISCUSSION

Fig 2 (b). The above snapshot shows the online reservation can be made by the customer and get it to doorstep.

Thistechnologymakesitsimpleforpeopletoplacemeal orders. Additionally, it can make sure that people don't wastetheirvaluabletimeandputittogooduseworkingon other projects. Long-term, this will guarantee that it contributes to labour cost reduction. In comparison to other systems, this method demonstrate. to be more reliableandcost-effective.Intermsofpayingforthefood, thisapproachismoredifficulttofakeorcheatthanother systems.It is really simple to use and needs little maintenance.Sincenohumaninvolvementisnecessary,it can be referred to as totally automated. There are no restrictionsassuchwiththissystem,howeveroneneedsto takecareofthesmallerparameterslikeserverbreakdown whilethissystemisimplemented.

X. CONCLUSION

Inabusyrestaurant,thereisapossibilitythatthewaiters willbeoverwhelmedwithordersandunabletofulfilthe needsofthecustomers.Therefore,peoplecanimmediately order food from the chef online by utilizing this programme.

Fig 2 (c). This is the snapshot of menu that the admin can add or delete from the customer side page.

ONLINE CATERING

Fig 2 (d). The above snapshot shows the menu and combos that are available

In conclusion, a system for ordering meals online is suggested.Thissystemishelpfulforlocationslikecollege cafeteriasandsmall,family-runeateries.Thescopeofthis project may potentially be increased. It was created for restaurants to streamline regular managerial and operational tasks and enhance customer eating experiences. This helps the restaurant owners build enduringrelationshipswiththeircustomersbyproviding servicesthatareatleastreasonablyacceptable.Thesystem alsoenablestherestauranttokeeptrackoftheproductsit hasinstockinrealtimeandadjustitsfoodandbeverage

SERVICE

Inventoryinresponsetoordersplacedandordersfulfilled. The application is user-centered and built around the needs of the user. This system developed all problems pertaining to every user that it includes. Almost anyone may use the programme if they know how to use an Android smart phone. The various problems with the Mess/Tiffin service will be resolved by this system. The implementationofanonlinefoodorderingsystemisbeing donetoassistandresolvesignificantissuesforpeople.

Basedontheapplication,itcanbesaidthat:Thissystem makes placing orders simple; it gives customers the information they need to place orders. Through the programme, it is able to receive orders and amend their data, and it also aids the administrator in managing the entirefoodsystem.

Fig 2 (e). This is the snapshot of the reservation made should be confirmed by the admin by making payment.

International Research Journal of Engineering and Technology (IRJET) e-ISSN:2395-0056

Volume: 10 Issue: 01 | Jan 2023 www.irjet.net p-ISSN:2395-0072

ACKNOWLEDGEMENT

The authors are appreciative of Accendere Knowledge ManagementServicesPvtLtd'ssuggestionsandassistance withmanuscriptpreparation.

REFERENCES

1.Towardsthedigitizationofrestaurantbusiness,Simon Awojide,I.M.Omogbhemhe,O.S.Awe,andT.S.Babatope.

2.TheDesignPerspectiveontheProcessforFoodOrdering inaPrivateUniversityinNigeria.SamuelAdegboyega:A Study UniversityEdoStateNigeria,"Int.J.Sci.Res.Publ., vol.8,no.5,pp.46–54,2018.

"TowardstheDigitizationofHotelBusinessinNigeria:The Design Perspective," vol. 8, no. 2, pp. 1175–1178. 2.O. I. MikeandA.Simon.

3."OnlineFoodOrderingSystem,"Int.J.Comput.Appl.,vol. 180,no.6,pp.22–24,2017.AdithyaR.,A.Singh,S.Pathan, andV.Kanade

4. Priyanka Teli, Varsha Chavan, Priya Jadhav, Snehal Korade,and

International Journal of Innovative Science, Engineering Technology (IJISET) published a paper in 2015 titled "Implementing Customization Online Food Ordering SystemUsingWebBasedApplication.

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