International Research Journal of Engineering and Technology (IRJET)
e-ISSN: 2395-0056
Volume: 12 Issue: 11 | Nov 2025
p-ISSN: 2395-0072
www.irjet.net
House Helper Hub: A Web-Based Household Service Platform for OnDemand Domestic Services Pranav Tute1 , Saniya Sonule2 ,Sandhyarani Kshirsagar3 , Mangesh Wadatkar4 ,Suraj Mozarkar5 , Sushama Telrandhe6 1,2,3,4,5Dept. of CSE, Gurunanak Institute of Engineering and Technology, Nagpur, Maharashtra, India 6Associate Professor, Dept. of CSE, Guru Nanak Institute of Engineering and Technology, Nagpur, Maharashtra
---------------------------------------------------------------------***--------------------------------------------------------------------presents challenges for service seekers, who face Abstract - The increasing complexity of urban life has difficulties in verifying provider reliability, coordinating schedules, and ensuring consistent service quality. These issues are exacerbated by a lack of standardized feedback systems and transparency in pricing.
created a significant demand for reliable household service solutions that can accommodate busy professional schedules. This paper presents House Helper Hub, a webbased platform developed to facilitate connections between household service seekers and qualified service providers. The platform addresses the fragmented nature of the domestic service market by offering a centralized system where users can book various services including house cleaning, dishwashing, and car cleaning through a single interface. The implementation employs a three-tier architecture with HTML5, CSS3, and JavaScript forming the frontend, while SQL database management handles backend operations. The system incorporates user authentication, dynamic service cataloging, real-time booking management, and comprehensive feedback mechanisms to ensure service quality and user satisfaction. Through modular design principles and systematic development methodology, the platform demonstrates how web technologies can effectively organize traditionally informal service sectors. Performance evaluation reveals substantial improvements in service booking efficiency compared to conventional methods, with the platform successfully handling concurrent user sessions while maintaining response times under two seconds. The findings suggest that centralized digital platforms can significantly reduce the time and effort required for household management while establishing accountability mechanisms that were previously absent in informal service arrangements.
House Helper Hub was conceptualized to address these issues by applying established digital marketplace principles to the domestic service sector. The platform seeks to create a structured environment that fosters trust, efficiency, and quality. By centralizing the processes of service discovery, booking, and review, the platform aims to reduce transactional friction and establish clear accountability for all stakeholders. The platform's design was directly informed by observing these key market deficiencies: provider fragmentation, scheduling inefficiencies, and the absence of systematic quality control.
2. Related Work The development of on-demand service platforms has received significant academic attention, providing a robust foundation for this project. Initial research focused on sectors like transportation and food delivery, where platforms demonstrated technology's ability to efficiently mediate between consumers and providers, thereby reducing transaction costs. While this success inspired similar models for household services, this sector presents unique challenges. Unlike transport, household services often occur in private spaces, raising significant trust and safety concerns. Furthermore, service quality is highly subjective and difficult to standardize, and the frequent repeat nature of these services necessitates a design that accommodates relationship-building.
On-demand services, web platform, household services, database management, user authentication, service booking system. Key
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1.INTRODUCTION The digitalization of service industries marks a significant shift in contemporary urban life. As professional responsibilities intensify and schedules become more demanding, managing household operations has become increasingly complex. Traditional methods for securing domestic assistance, often reliant on personal recommendations or local agencies, are frequently inadequate for the dynamic needs of modern households. The domestic service sector, despite its crucial economic role, often remains unorganized. This disorganization
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Trust mechanisms are consequently a critical design component. Research indicates that platforms incorporating multiple trust signals, such as identity verification, user reviews, and service guarantees, achieve significantly higher user retention [1]. The technical architecture is equally vital for platform success. Scalability and reliability are often achieved through architectural patterns like multi-tier separation of
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