International Research Journal of Engineering and Technology (IRJET)
e-ISSN: 2395-0056
Volume: 12 Issue: 02 | Feb 2025
p-ISSN: 2395-0072
www.irjet.net
Examining the Challenges and Urban Traffic Impacts on Platform-Based Gig Workers Rudraakshi Tiwari1, Prof. Ar. Divya Pandey2 1(MURP Scholar III Semester), Faculty of Architecture and Planning, Dr. APJ Abdul Kalam Technical University
Lucknow, India 2Faculty of Architecture and Planning, Dr. APJ Abdul Kalam Technical University, Lucknow, India
---------------------------------------------------------------------------***-------------------------------------------------------------------------ABSTRACT The platform-based gig economy is a transformative force in contemporary labor markets, particularly in urban centers where digital platforms connect workers with flexible and on-demand employment opportunities. In India, with its burgeoning digital infrastructure and urban population, this model has rapidly gained traction. Over 15 million individuals are engaged in platform-based gig work, primarily in sectors such as food delivery, ride-hailing, and home services. However, this growth is accompanied by significant challenges, including job insecurity, inadequate social protections, and the impact of urban infrastructural constraints, particularly traffic congestion. This research paper explores the multifaceted issues faced by gig workers, focusing on how urban traffic conditions exacerbate these challenges. Congestion, delays, and safety risks create a feedback loop, reducing worker productivity and earnings while increasing operational and health costs. These dynamics also have broader implications for urban mobility and sustainability. The study employs a qualitative research design, drawing on secondary data sources such as policy documents, industry reports, and academic literature. It examines legislative efforts, such as the Rajasthan Platform-based Gig Workers (Registration and Welfare) Bill, 2023, and considers global best practices for integrating gig worker needs into urban planning. Findings suggest that addressing the challenges faced by gig workers requires an integrated policy framework that combines labor protections, platform accountability, and infrastructural improvements. This paper advocates for a collaborative approach involving policymakers, urban planners, and platform operators to ensure equitable labor conditions and sustainable urban mobility.
1. Introduction 1.1 Contextualizing the Gig Economy The gig economy is a pivotal shift in employment paradigms, characterized by task-based, flexible work facilitated by digital platforms. This model has disrupted traditional employment structures, offering opportunities for supplemental income and entrepreneurship. India’s gig economy is among the largest globally, with platforms like Uber, Zomato, Swiggy, and Urban Company leading this transformation. Platform-based gig work thrives on urbanization, which provides a dense customer base and logistical feasibility. However, these urban centers also pose unique challenges. India’s urban population is projected to exceed 600 million by 2030, intensifying existing infrastructural issues such as traffic congestion and inadequate public transport. For location-based gig workers, these issues directly impact their productivity, earnings, and quality of life.
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