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Evaluation of Mass Transportation System: A Case Study of Porbandar City

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International Research Journal of Engineering and Technology (IRJET)

e-ISSN: 2395-0056

Volume: 12 Issue: 10 | Oct 2025

p-ISSN: 2395-0072

www.irjet.net

Evaluation of Mass Transportation System: A Case Study of Porbandar City Gautam Shingrakhiya1, Shekhar Parmar2, Chirag Odedara3, Prashant Bhuva4, Ashish Kachhadiya5 1PG student, Dr. Subhash University, Junagadh

2Assistant Professor, Department of Civil Engineering, Dr. Subhash University, Junagadh,Gujarat 3Assistant Professor, Department of Civil Engineering, Dr. Subhash University, Junagadh,Gujarat 4H.O.D, Department of Civil Engineering, Dr. Subhash University, Junagadh, Gujarat

5Assistant Professor, Department of Civil Engineering, Dr. Subhash University, Junagadh,Gujarat

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Abstract - Mass transportation systems play a vital role in

techniques and GIS-based optimization in improving transport planning. This review synthesizes key findings from past literature and identifies research gaps for developing a comprehensive evaluation framework tailored to Porbandar.

shaping urban mobility, accessibility, and sustainability, particularly in rapidly growing Indian cities. The present review synthesizes existing research on public transport performance and evaluation frameworks to derive lessons applicable to Porbandar city. Studies across Ahmedabad, Surat, Vadodara, Rajkot, Anand, Mehsana, and Dahod highlight critical factors such as affordability, accessibility, reliability, and operational efficiency. Multiple decisionmaking tools, including Analytic Hierarchy Process (AHP), Analytic Network Process (ANP), Data Envelopment Analysis (DEA), GIS-based optimization, and logit-based travel behavior models, have been employed in evaluating transport systems. Findings reveal that while larger cities have adopted structured frameworks such as BRTS, medium and small cities struggle with inefficiency, inadequate coverage, and growing dependency on private vehicles. The paper identifies research gaps in integrating GIS-based planning, service quality evaluation, and commuter travel behavior modelling for cities like Porbandar. Lessons from prior studies are synthesized to propose a systematic framework for evaluating Porbandar’s mass transportation system.

2. Literature Review Synthesis 2.1 Service Quality and Operational Efficiency The evaluation of a mass transportation system is fundamentally driven by Service Quality (SQ) and Operational Efficiency (OE). Studies across major Indian cities consistently highlight that commuter satisfaction and ridership are tied to specific key performance indicators1. o

Key Words: Mass Transportation, Public Transport, Bus System, GIS, AHP, Service Quality, Porbandar

1.INTRODUCTION Urban transport is a fundamental driver of economic growth and social well-being. In India, rapid urbanization and motorization have increased pressure on existing transportation systems, leading to congestion, air pollution, and reduced mobility. Medium-sized cities like Porbandar face unique challenges due to limited infrastructure, unorganized transport services, and overdependence on private vehicles.

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To address these issues, researchers have applied diverse evaluation methods—ranging from performance metrics (speed, fuel efficiency, passenger load) to user satisfaction indicators (safety, affordability, accessibility). Recent studies demonstrate the value of multi-criteria decision-making

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Ahmedabad (AMTS): Research by Bhatti et al. utilized the Analytic Hierarchy Process (AHP) to rank bus routes in Ahmedabad Municipal Transport Service (AMTS)2. The study stressed that decisive service quality factors include affordability, safety, punctuality, and reliability3. Critically, this research aimed to address efficiency gaps in conventional bus operations by applying a robust framework that successfully combines quantitative criteria (e.g., fuel usage, distance between stops, timeliness) and qualitative criteria (e.g., road conditions, safety, passenger comfort) for a comprehensive route performance assessment. Chaudhary (2020) reinforced that affordability, safety, and dependability are primary determinants of commuter satisfaction, particularly in Bus Rapid Transit System (BRTS) cities like Surat5. Furthermore, Patel et al. (2014) confirmed that regularity and punctuality are crucial for establishing commuter trust in public transport systems. The gap identified in Surat in the early 2010s showed that only state-run (GSRTC) and private bus services were in operation, leading to a proposal to introduce advanced public transport modes like BRTS or Light Rail Transit (LRT), demonstrating the evolution of efficiency frameworks in larger cities.

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