
International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
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International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
Hitanvi Jain
Abstract - This study explores how modern marketing solutions are more effective in customer attraction and retention than the conventional marketing methods in use before. A number of modern marketing solutions such as social media marketing, influencer marketing, internet-based advertising, and AI-powered personalization are analyzed in this study in relation to the total effect of modern marketing on consumers. Through the analysis of data on the total digital advertising spend globally in the year 2024 ($618.73 billion and rising every year) and use of data on the total number of consumers on Instagram (2.2 billion every month on an average in the year 2024), TikTok (655.4 million in December 2022 with rising numbers each month), Facebook (2.9 billion people use Facebook every month on an average in 2024 with rising numbers each year), and YouTube (2 billion consumers every month on an average in the year 2024 with rising numbers each year) on the one hand and metrics on the total customer preferences on the other hand, this study establishes the total effect of modern marketing on consumers with the primary factors of personalization, emotions, and storytelling. Case analysis on the marketing campaign "Megh Malhar" of Taj Mahal Tea with an environmentally interactive billboard with classical music that received the Guinness Record also establishes the grand impact of modern marketing on business with the total brand recall rising from 74 to 89 points with brand imagery in the mood enhancement category rising by 700 basis point values with the doubling of efficient marketing. Additionally, the study monitors the data on total marketing spend of Hindustan Unilever (growing by 5.5% every year with revenue increase of 8.3%) in the year 2024 with the data on total consumption of tea in India (1,870.8 million kg in 2022 with the total estimated consumption estimated by the product company in 2025 as 1,470 million kg). Other parameters of psychology on the primary marketing factors such as the factors of social proof, scarcity, and personalization also form a significant area of the research study.
Keywords: Marketing, social media, research, mathematics
1. Introduction
Marketing has changed dramatically in how companies reach and attract customers. In the past businesses depend on traditionalmethodslikeTV,radio,andnewspaperadstoreachlargegroupsofpeopleallatonce.Now everythingisdifferent. Todaycompany’susesinternettechnology,artificialintelligence,dataanalysis,andpersonalmessagingtoreachcustomersin ways that feel designed just for them. The ability to attract and keep customers has become much more sophisticated and strategicthanbefore.Whatmakesmodernmarketingworkiscombiningsmartuseoftechnology,understandinghowpeople thinkandmakedecisions,andreachingpeopleacrossmanydifferentplatformsallatthesametime.
Modern marketing strategies are not just about telling people what a product can do they are about understanding what customersactuallywant,makingemotionalconnections,buildingtrust,andcreatingexperiencesthatmakecustomerschoose onebrandoveranother.Thisresearchpaperlooksathownewmarketingstrategiesworktoattractcustomerstoday.Wewill lookathowmarketinghaschangedovertime,whatmethodscompaniesareusingnow,howpeopleactuallythinkwhenthey decide to buy things, what role new technology plays, and we will study real examples of companies that have done this successfully.
Ichoses thisresearch topic because marketingis everywhere inourlivesandi wantedtounderstandhow itactuallyworks. Every day we see ads on social media, we get emails from companies, we see personalized products recommended on websites, and we wonder why some brands seems to attract so many customers while others don’t. Understanding new marketingstrategiesisnotjustinterestingacademicallyithasrealpracticalvalueforanyonetryingtounderstandthemodern world,anyoneworkinginbusiness,andanyoneinterestedinhowcompaniesandcustomersinteract.
Over the past few years, I have been observing how certain brands seems to grow super-fast and attract lots of customers while others brand struggle even if they make similar products. I notice that the successful one is not just doing traditional advertising on TV or in magazines. Instead they are using social media, they are working with social media influencers, they are personalized their messages based on what individual customers care about, and they are using artificial intelligence to figureoutwhateachpersonmightwant.Thisobservationcreatedaquestionwhataretheactualstrategiesandmethodsthat

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
make these new marketing approaches work so well, why do some companies attract customers so effectively while others don’t Companies, business owner, marketing professionals, customers, and even people who work in different field can all benefitfromunderstandinghowmodernmarketingstrategiesattractcustomers.Marketingprofessionalswanttoknowwhich tacticsworkbestandwhy.Businessownerwanttoattractmorecustomersfortheirproductsandservices.Acustomerwants tounderstandwhytheyarebeingtargetedwithcertainads.Asocialmediaplatformwantstounderstandhowcontentspreads and becomes popular. Understanding these marketing strategies helps all this people make better decisions and understand theworldaroundthembetter.
This research investigation has several main questions:
How do modern marketing strategies successfully attract customers compared to traditional marketing methods, which specifictactics(likesocialmediamarketing,influencermarketing, anddigitalads)aremosteffectiveatattractdifferenttypes of customers, how do companies use understanding of consumer psychology like emotions, trust, and social proof to make their marketing more effective, What role do new technologies like artificial intelligence, big data, and automation play in making marketing strategies work better, can we identify common patterns how successful companies use these strategies, what differences are there in how different platforms (like Instagram, Facebook, YouTube, TikTok) affect how marketing strategies work, are there limitation or problems with how new marketing strategies work, and what should companies be carefulabout.
4. Marketing Background and Theoretical Framework
Understandinghownewmarketingstrategiesattractcustomersrequiresunderstandingsomebasicconceptsaboutmarketing andhowitworks.
4.1
Marketing strategy is a business plan for reaching consumers and pursues them to purchase goods or services. Marketing strategies aim to accomplish four key goals mention:- (1) identify the ideal consumers for your product. (2) Explain to them whyyourproductisuniqueandgood.(3)Excitedthosetopurchaseit.(4)Maintaintheirpurchasesovertime.Basicquestions like who are our customers, what do they want, how we reach them, and what makes us different are addressed by a successfulmarketingstrategy.
The job of marketing is to connect what companies make and what customers actually need or want. This means really understanding the market, knowing how people think, knowing what competitors are doing and choosing the best ways to reachtherightpeople.Marketingisnotjustaboutmakingadsanymoreitisaboutcreatingthewholeexperiencepeoplehave withabrand,fromthefirsttimetheyhearaboutitandgoingthroughtobuyingitandbeyond.
Marketing has had to completely reinvent itself today thanks to new technology and changing customer expectations. Think aboutitnottoolongagomarketingwasprettybasic.Acompany’smaingoalswerejusttogetproductsonstoreshelvesandto runadslettingpeopleknowtheyexisted.ThoseadswereeverywhereonTV,betweensongsontheradio,andinthepagesof the newspaper. But everyonesaw the same commercial or read the same flyer. There wasno waytocustomize the message fordifferentpeople,andbusinesseshonestlyhadlittleclueifthoseadsactuallyledtosales.
Then the internet changed the game entirely. Overnight, companies could talk directly to customers online. They could start personalizingthingslikeifyoulookedatapairofshoesonawebsite,suddenlyyouwouldseeanadforthemsomewhereelse. Theycouldalsotrackeverything,finallyseeingclearlinksbetweenanadcampaignandajumpinpurchases.
Today’smarketingusesmanydifferenttacticsacrossmanydifferentplatforms.

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
Social media is absolutely most important for marketing now. Instagram, Facebook, Tik-Tok, YouTube, and other platforms havebillions ofusers, which mean companiescan reachvariety numbers ofpeople.Social media marketing is notjust about posting ads it includes creating interesting content, working with popular accounts (Social Media influencers) to promote products,payingforadsonthis platforms,talkingwith customers,andencouragingcustomerstocreateandsharetheirown content.
What makes social media special for marketing is that it allows two way conversations between companies and customers. Companies can respond to questions, fix problems, and build communities of loyal followers. Different platforms work differently Instagramisgoodbecause peoplelikelookingatpicturesandvideos, TikTok worksreallywell for makingvideos thatgoviralbecauseitsalgorithmisdesignedtoshownewcontenttopeoplebasedonwhattheylikeinsteadofjustshowing peoplewithmorefollowersandYouTubeletspeoplewatchlongeducationalvideosorshortentertainingones.
Influencer marketing means having popular people on social media recommend products. What has changed recently is smallerinfluencersarebecomingmoreimportant peoplewith10000to100000followerswhousuallyfocusononearealike fitness or beauty These smaller influencers often have followers who trust them most and more than huge followers celebrities because they seems more real and relatable. The reason influencer marketing works is because people trust recommendationsfrompeopletheyfollowandlikemorethanregularadsfromcompanies.
Digital ads today are more sophisticated than old banner ads. Companies can run ads on Google when people search for products, they can use computer programs to automatically buy ads and show them to the right people, they show ads to people who already looked at something but did not buy it (reminding them) and they can show personalized ads based on whatpeoplehavesearchatorboughtbefore.Whatisdifferentaboutdigitaladsisthatcompaniescantargetexactlytheright peopleinsteadofshowingthesameadtoeveryone.
5.4
Email marketing is still very effective, esp. if the emails are tailored according to the individual based on previous activities. However, the companies segment the customers into various categories and send them emails according to that. Content marketing is the creation of valuable blog posts, videos, podcasts, and so on that solve the queries that the customers are searchingfor.Insteadofjustpromotingsomething,contentmarketingprovidestheaudiencewithsomethingofactualvalue.
Letmelookatsomeactualdataabouthowmarketinghaschangedandhowcustomersbehave.

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
Digitaladvertisingspendinghasgrowncontinuously,showingthatcompaniesareputtingmoremoneyintodigitalmarketing. Thegrowthrateisslowingdownbecausethemarketisgettingmature,butspendingkeepsincreasing.
Table2:Differentplatformshavedifferentusersandworkdifferentlyformarketing.TikTokhasexplosivegrowthpotential despitehavingfewertotalusersthanFacebook.
Table3:Dataonwhatcustomersactuallywantandwhatmakesmarketingeffective.Thisshowsthatpersonalizationand authenticityareveryimportanttomoderncustomers.
Peoplelikewhencompaniessend relevantcontent
Personalizationisbecomingexpected
Personalizationactuallymakes marketingmoreeffective
Whatacompanystandsformattersto buyers
influencedbyinfluencer recommendations
Influencershaverealpowertoaffect buying
Table4:TeaproductioninIndiaandexportsforfollowingyears

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net
Tea Production in India(in Million Kg)
Tea Exports
Graoh2:-TeaExports
India Consumption
of Tea
Table

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072

Graph 3:- Fitting of different functions m Thedata/graph. bysolving Become
Solvingwithcalculatorweget

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net
Table 5: Marketing expenses and revenue of Hindustan Unilever ltd for following years
40%of

Graph 4:- Hindustan Unilever expenses vs. calculated quadratic

Weget
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
Calculations
Weget International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056


Table 6: Share Price vs year HUL

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
7. Understanding Consumer Behavior and Psychology
Formarketingtowork,companiesneedtounderstandhowpeopleactuallythinkandmakedecisions.
Peopledonotjustmakebuyingdecisionsbasedonfactsandprice.Ourfeelingsandemotionsarehugefactors. Studiesshow thatcustomerswhofeelemotionallyconnectedtoabrandbuymoreproductsandbuymoreoftenandtelltheirfriendsabout the brand and company Brand affinity is created when a brand is consistent in its values, telling authentic brand stories, showing it cares about the same things the customers are passionate about (like the planet or a societal issue), and treats customerswell.
AssoonasNikedecidedtostandupinsupportofColinKaepernick’sfightforracialjustice,customersfeltlikethecorporation caredaboutsomethingmeaningfulinadditiontogeneratingprofit.Duetothisconnection,customersremainedloyaltoNike.
Humansareheavilyinfluencedbywhatotherpeopledoandwhatbuythisiscalledsocialproof.Whensomeoneseethatlotsof peoplebuysomethingandwerehappywithit,theyfeelmoreconfidentandbuyingittoo.Customerreview,recommendations from social media influencers and seeing how popular something is all use this psychology. A Starbucks customer posting pictures with it their Starbucks cup on Instagram makes other people think Starbucks is popular and cool. This works both consciously(readingreviews)andunconsciously(justseeingsomethingpeoplebuyingalot).
Peoplerespondbettertopersonalizedexperiencesthangenericones[16].Whenacompanysendsanemailaboutproductsthe personactuallycaresabout,orrecommendssomethingbasedonwhattheylookedatbefore,orgivesthemaspecialofferjust forthem,peopleengage moreand buymore.Amazon’s product recommendationsarea perfectexample the moreAmazon recommends products you personally might like, the more you spend money there.7.4 Scarcity and Urgency Psychology Marketingmaysometimesusetheideaofscarceresourcestopromptpeopletobuyproductsearlier.Clearancesales,special products forspecial customers,andcountdown timers all createa sense thatif the person doesn't buy now, they'll miss out. Thoughthecompanieshavetobehonestaboutthese,theideaofscarcitydoesmakepeoplebuyproductsearlier.

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
8. Digital Marketing Models and Analysis
Letmeanalyzehowdifferentdigitalmarketingapproacheswork.
8.1 Email Marketing Model
Email marketing works best when targeted and personal. When a company sends an email to someone who looked at a productbutdidnotbuyit,remindingthemaboutthatproduct,itworksreallywell.Whenanemailhastheperson’snameinit and mentions products they actually looked at, it gets opened more and more people click on it. AI helps optimize this by figuringoutthebesttimetosendeachpersontheiremailandwhatsubjectlinewillmakethemwanttoopenit.
Socialmediamarketingworksdifferentlyondifferentplatforms.OnTikTok,videosgoviralbasedonhowmuchpeopleengage withthem,notbasedonhowmanyfollowerstheaccounthas.Thismeansacompletelyunknownpersoncanmakeavideothat millions of people see. On Instagram, having a large follower count matters more. Facebook works by showing posts from people you follow more than random pages. The algorithm is designed to keep you scrolling and engaging. YouTube’s algorithmdecideswhatvideosyouseenext,andthatisresponsibleformostofwhatpeoplewatchontheplatform.
8.3 Influencer Marketing Model
Influencer marketing works because people trust recommendations from people they follow. When a fitness influencer recommends a protein powder, their followers trust that recommendation because they have seen other products this influencerusesandtruststhem.Micro-influencerswithsmallerfollowercountscanbeveryeffectivebecausetheyhavevery engaged followers who really care about what they say. The influencer needs to genuinely like the product for it to work followerscantellwhensomeoneisjustpromotingsomethingformoney.
9. Case Studies and Real-World Applications
Letmelookatcompaniesthathavesuccessfullyusednewmarketingstrategies.
9.1 Analyzing Taj’s Megh Malahar Ad Impact
Musical Legacy
TheadvertisingofTajMahalTeahasalonghistoryofincludingHindustaniclassicalmusic:Zakir
Hussain:-HistablaactsmadetheWahTajslogansopopular.
Rahul Sharma: - Santoor virtuoso Rahul Sharma was showcased in an advertising campaign in 2015, shot at Dal Lake, performinghissignaturepiece.
NiladriKumar:–ThesitaristlaunchedaseriesofinstrumentsbasedonDarjeelingintheyear2014withaspeciallycomposed Costs and Size
Evenastheprecisetotalbudgetvaluewouldneverbedisclosedinanysortofmarketingcampaign,thescalewasimmense:
Development:-Ithastakensixmonthsofplanningfortheexecutionofthisproject.Morethan50professionalswereinvolved.
Duration:-TheinstallationwasoperationalfromAugust3,2023,toOctober16,2023.
Recognition:-ItalsoearnedaSilverLionawardatthe2024CannesLionsInternationalFestivalofCreativity.
Location:–InstalledoppositetheVijayawadaJunctionrailwaystationinthestateofAndhraPradesh.

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
GuinnessWorldRecord:-Recordedasthe'LargestEnvironmentallyInteractiveBillboard'inlate2023.
CreativeTeam:-TheideawasconceptualizedbyOgilvyIndia.TaufiqQureshi,amusician,wasaconsultantforthisproject, althoughtheactualmusicwasarrangedbyShantanuGokhale,PrashantSalil.
Amarketingbudgetspecifieshowmuchmoneyacompanywillspendonmarketingoverthecourseofaquarteroryear. Becausethecompany’sstrategywasdesignedtoattractalargenumberofclientsintheearlystages,marketingwilltakeupa majorportionofthecapitalbudget.StudiessaythatteaconsumptioninIndiaisveryhighandisalsoconsideredasanational drinkandmoreoveritclimbsslightlyinthewinter.Whencomparingseasonalfactors,winterteaconsumptionisslightly higherthansummerandmonsoonteaconsumption.Henceforththebudgetisdesignedaccordingly.
Table 7:- Type of marketing expenditure for following months
10. Validation and Limitations
Thesemarketingstrategiesworkreallywell,buttheyalsohavesomelimitsandchallenges.
10.1 What Validates These Strategies
These strategies are validated by real results companies that use them successfully attract more customers, sell more products, and build stronger brands. We can measure results through sales, customer satisfaction, social media engagement, andloyalty.Datashowsthatpersonalizationworks,thatinfluencermarketing works,whichauthenticstorytellingworks,and that multi-platform strategies work better than single platform approaches. Companies that use these methods consistently seebetterresultsthancompaniesthatdon’t.
11. Conclusion
In2023,thecompanylaunched“MeghSantoor”inVijayawadawithanoutdooradvertisingcampaignfeaturinga2,250sq.foot musicalhoardingthatusedrainwatertoplayRaagMeghMalhar.Thisistheragatypicallyplayedwhenitisabouttorain.

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
The campaign changed Taj Mahal Tea's perception of a "traditional" advertiser into a "cultural" performer, as it offered a "sensoryexperience"andwasnolongermerelyaproductcommunication.
BrandAwareness:-Top-of-Mind(TOM)recallofthebrandrosesignificantlyfrom74pointsto89atanall-timehighestlevel andremainedstableforthreemonthspost-launch.
Cultural Link: - Also, tying up with classical musician Taufiq Qureshi helped the brand retain its 40 year linkage with the Hindustaniclassicalmusicsystemandmadeitseems'synonymous'withmonsoons.
Public Pride: - The project won a Guinness World Record for "The Largest Environmentally Interactive Billboard," bringing publicprideandinternetviralitythroughsocialmediasitessuchasWhatsAppandInstagram.
ImprovedBrandHealth:-Thecampaignhasregistereda+700bpsimprovementinBrandImageryfortheattribute“enhances yourmood,”whichisitshighestscoreinayear.
MediaEfficiency:-Thisisbecauseoftheviraloffersofthecampaign,creatinganoverall2XliftinTelevisionRating(TVR)of 1.9asopposedtothenormal0.8.
International Acclamation: - The achievements received prestigious recognition in the form of awards. Notably, the brand pickedupaSilverLionattheCannesLions2024,thusstrengtheningitspremiumpositioningintheglobalmarket.
Although the direct quarterly revenues for solely the Megh Malhar campaign were not released, its effects were quite prominent.
StrategicMarketGrowth:-ThereasonforchoosingthestrategicmarketofVijayawadaisbecauseitactsasa"citadel"forthe brand, contributing 10 percent of the total volume of Taj Mahal Tea sales across the country, penetrating 90 percent of the households
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International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056
Volume: 13 Issue: 01 | Jan 2026 www.irjet.net p-ISSN: 2395-0072
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Biographies:
Hitanvi Jain, Grade 12
Grade12studentcurrentlypursuingtheA-LevelcurriculuminIndia
BusinessStudies,AccountingandMathematics
AcademicinterestinMarketing,includingconsumerbehaviour,promotionstrategies,andbranding
Under the guidance of:
Dr. Mamta Jain
M.Sc(Mathematics)(Doublegoldmedalist)
M.Phil(ComputerApplications)withhonorsFromUniversityofRoorkee(nowIITRoorkee)
PhD(Mathematics)-Variouspaperspublishedininternationaljournals
FormerLeadAuditorISO9001,ISO-22000SchoolAccreditationExaminerbyQCI
26yearsofteachingexperience
VariousResearchPaperPublished
Er. Raunaq Jain
B.EMechanicalEngineeringFromThaparInstituteofEngineeringandTechnology
DistrictPhysicsTopper
ContentWriterandgraphicdesigner
MechanicalMentorfromsession2019-2020
TechnicalDataAnalystatDeloitte