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SVE Bill Redesign Guide 2023

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MEMBER NOTICES

SVE NEW BILL LOOK EXPLAINED NNNN

Pay By Phone: 877-779-7476 Billing Inquiries: 877-511-8062 siouxvalleyenergy.com

Member Name(s): SVE MEMBER

3

99999 99999

2

$298.00

1

Bill Date: 05/12/2023 Account: 123456789 Service Address: 123 COOPERATIVE AVE Map Location: 001-1-001-999

Account Number: 123456789 Meter #

TOTAL AMOUNT DUE

12

4

This Month

Last Month

2,240 kWh

3,240 kWh

2,640 kWh

30 Days

31 Days

30 Days

Current Charges Energy Charge Demand Charge Basic Service Sub Total Taxes Operation Roundup Total Current Charges Due

15 14

5

Billing Period Averages

13

Total Amount Due

Visit siouxvalleyenergy.com for more detailed billing information.

Billing Period From To 04/06/23 05/06/23 04/06/23 05/06/23

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Charge details found on the back.

This Month Last Year

RURAL RES SD ELEC HEAT

Account Activity Previous Balance Payment(s) Received Account Balance Before Current Charges

Autopay Do Not Pay

Monthly Energy Use Comparison

Rate Description

10

75 kWh

AVERAGE DAILY ENERGY USE

$9.93

AVERAGE DAILY COST

A MESSAGE FROM YOUR CO-OP

2,240 kWh @ 0.10260 11.200 kW @ 0.00000

16

$229.82 $0.00 $55.00 $284.82 $12.82 $0.36 $298.00 $298.00

Kilowatt Hours

Avg Monthly Temp

Monthly Use

3500

Temp 75

17

3000 2500

60

45 2000 30

1500 1000

15

500 0 0 M

J

J

A

S

O

N

D

J

F

M

A

M

2023

2022

Accounts past due 10 days after the due date are subject to a late fee of $5.00 or 1.5%, whichever is greater. A $30.00 fee will be assessed for all returned checks. A security deposit may be applied to accounts not in good standing.

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Important news from Sioux Valley Energy!

$342.00 -$342.00 $0.00

Service Address: 123 COOPERATIVE AVE Readings Meter Energy Demand Diff Previous Present Mult (kWh) (kW) 4077 4133 56 40 2,240 11.200 3520 3560 40 20 800 4.200

18 Other Ways to Pay Your Bill Online

Phone

Mobile App

Visit siouxvalleyenergy.com

Call 877-779-7476

Download the SmartHub app

Please detach bottom portion and return with payment.

Payment due on 05/26/2023

PO Box 216 Colman, SD 57017-0216 1-800-234-1960

1630 1 AV 0.471 SVE MEMBER 123 COOPERATIVE AVE ANYTOWN, ST 99999-9999

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5 1630 C-5

Autopay

19

123456789

Account

7

$298.00

In-Person At any of our four office locations

Sign up for SmartHub at siouxvalleyenergy.com

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Paperless Billing Save time, money and trees – go paperless!

Do Not Pay

Energy Use Data Track your monthly, daily and hourly usage.

SIOUX VALLEY ENERGY PO BOX 5512 2 SIOUX FALLS, SD 57117-5512

Outage Information Report an outage or sign up to receive outage notifications

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Address and phone number changes SmartHub makes updates easy! You can also call 877-511-8062 or email info@siouxvalleyenergy.com

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Sioux Valley Energy is an equal opportunity provider and employer.

1. Member Information: Member name(s), bill date, account number, service address, and map location. 2. Total Amount Due: The total amount owed for the account. 3. Sioux Valley Energy Contact Information: Phone and website information. 4. Monthly Energy Use Comparison: Usage comparison for this month, last month, and this month last year. 5. Billing Period Averages: Average daily use and cost for current billing period. 6. Message Center: Sioux Valley Energy will post important messages to our members here. 7. Autopay: Your payment will be automatically deducted from your checking/ savings account or credit/debit card on the first business day after the due date. You can sign up for autopay by signing in to SmartHub. This is an optional program.

8. Billing Address: Address bills will be mailed to. 9. Payment Address: Payments should be mailed to the address indicated on the stub. 10. Meter Detail: Rate description, billing period, and meter information. 11. Account Activity: Previous balance, payments, and adjustments. 12. Current Charges: Information on all charges associated with the account. 13. Energy Charge: the amount of usage (kWh) billed. 14. Demand Charge: The highest average kW measured in half-hour intervals during the billing period. Demand measures a member’s individual impact on the grid. Two members can use the same amount of energy (kWh) in a billing period but their demand (kW) can vary drastically. Running things such as appliances separately rather than simultaneously helps your demand.

15. Basic Service Charge: A monthly charge that covers the fixed costs associated with providing electricity to the location. Fixed costs include items such as meters, transformers, electric lines, and billing.These costs are independent of your electric usage. Basic Service applies to both active (energized) and disconnected (de-energized) accounts. 16. Operation Round Up®: ORU is a charitable program that provides funding to non-profit organizations throughout our service territory. 17. Usage Graph: Monthly comparison graph with average temperatures. 18. Other Ways to Pay Your Bill: A listing of other options on how to pay your bill. 19. Banner Ad: Sioux Valley Energy will post important member information here. 20. SmartHub: Information on what SmartHub can do and how to sign up.

July 2023 | COOPERATIVE CONNECTIONS 7


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SVE Bill Redesign Guide 2023 by Inside Information, Inc. - Issuu