JUNE 2026
THE MESSENGER A Publication for North Arkansas Electric Cooperative Members
11 safety tips for seniors
Billing changes coming to NAEC members in August North Arkansas Electric Cooperative will change to a new billing software Aug. 3. Members will experience several changes, including: A new bill design, which will feature a graph with the past year’s monthly usage; A new account number or numbers; A new portal and app known as SmartHub to access your account(s) online beginning Aug. 3; and A new due date because the bills will be mailed about a week later than in the past. NAEC will share the latest information on the software conversion at naeci.com/smarthub. You’re also welcome to call (870) 895-3221 to speak with a Member Services representative during business hours. We’ll also provide information in the following: The Messenger bill inserts; NAEC’s Facebook at Facebook.com/NorthARElectric; Email blasts; Direct mail pieces; and Lobby and drive-through signage.
Electric safety is crucial for everyone, but especially important for seniors. Adults over the age of 65 are at the greatest risk of death from fire and this risk increases with age, according to the National Fire Protection Association. As we age, our reflexes slow down, eyesight decreases and senses become less acute, making it essential to take extra precautions when handling electric appliances. Here are 11 ways for older adults to maintain a safe living environment: • Ensure that electric appliances are in good working condition. Regularly inspect cords and plugs for damage or wear and tear. • Don’t overload sockets or extension cords. Plugging too many appliances or devices into a single outlet can cause overheating and increase fire risk. • Limit the use of carpets and rugs, which are tripping hazards, and avoid placing extension cords under them to prevent overheating. To help prevent trips and falls, cords should not stretch across a room. For a safer and more permanent solution, consider having an electrician install additional outlets where needed. • Unplug appliances when not in use and before cleaning or repairing them. — See SAFETY on Back
HAPPY 250TH, USA! — NAEC offices will be closed July 3 for Independence Day. Personnel will be on call in the event of an outage. Report an outage by calling (870) 895-3221 or using the NAEC app or.
ENERGY EFFICIENCY TIP OF THE MONTH A smart thermostat can help keep your home comfortable while reducing cooling costs. It learns your routine and automatically raises the temperature when you’re away and cools things down before you return.