ATI IVVEE NNOORRTTHH AARRKKAANNSSAASS EELLEECCTTRRI ICC CCOOOOPPEERRAT
Report outages 4 ways
Wind 101
NAEC's dispatch center is staffed 24 hours a day, 365 days a year. In addition, personnel always are ready to respond in the event of an outage. Reporting an outage to the dispatcher on duty is important because it's possible the outage only affects your home or business.
TORI MOSS
NAEC offers four ways for members to report an electric outage. They include:
Tyler Ochoa, member services technician, shows Calico Rock Elementary School students how much electricity the wind turbine is generating during Earth Day festivities. NAEC employees shared pros and cons of both intermittent fuel sources, such as wind, solar and hydro, and baseload fuel sources, such as coal, natural gas and nuclear.
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Mobile App — Once logged in to NAEC's app, select the account experiencing an outage. Then, select "Menu" ▶ "Services" ▶ "Report an Outage."
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Outage Viewer — Go to outageviewer.com, and then click "Report Outage" in the top right. Enter your name, account number and phone number, and click "Submit."
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(870) 895-3221 — Call NAEC's main phone line to speak with a member services representative or dispatcher.
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(844) 335-4461 — Call the automated phone system. It will try to identify you by matching the number you are calling from to one on file. You also can enter your information.
For NEXT internet or phone outages, please call (870) 895-3221 or use the NEXT app.
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Want to enroll? Call (870) 895-3221 or visit an NAEC office. JUNE2025 2025 22 June
NORTHARK ARKANSAS ANSASELEC ELECTRIC TRICCOOPERATIVE COOPERATIVE NORTH