N O R T H A R K A N S A S E L E C T R I C C O O P E R AT I V E
Who Owns What?
Understanding electric equipment responsibilities As July rolls in with extended daylight and rising trim trees throughout our service territory to improve temperatures, it also brings the increased potential for service reliability. If you spot a tree limb that is obstructing severe weather. Summer storms can arrive quickly and hit a power line, please report it by calling (870) 895-3221 hard, sometimes causing significant damage to essential or emailing info@naeci.com. NAEC is responsible for electric equipment. maintaining all electric lines with the exception of any North Arkansas Electric Cooperative (NAEC) is prepared service line passed the meter; we recommend members to respond swiftly to outages and restore power safely, but use a licensed professional tree-trimming service for that it is also important for homeowners to understand which maintenance. parts of the electric system are their responsibility and By working together to understand the essential which are maintained by the cooperative. Understanding equipment that powers daily life, we can all be better these key differences can help speed up repairs and ensure prepared to start the repair and restoration process if severe everyone stays safe. weather impacts our community. NAEC is responsible for maintaining and repairing the equipment and lines to your home, including utility poles, distribution power lines, electric meters, underground Electric Co-op Owned Equipment vs service lines as well as overhead and Member-Owned Equipment padmount transformers. This graphic depicts equipment owned by the co-op (in gold) and the member (in blue). Members are responsible for the If a storm damages any equipment owned by the co-op, we are responsible for repairs. If a storm damages any member-owned equipment, the member is equipment located between the electric responsible for repairs. Members should hire a licensed electrician meter and your home or business, including when making any repairs to member-owned equipment. the service panel. Members are also Co-op owned responsible for the weatherhead and service Member-owned mast. (Please note: If your meter is on an NAEC pole, you are responsible for that Power meter loop and service line going into the distribution lines home.) Transformer If any equipment that you (the Weatherhead homeowner) are responsible for is damaged, Service line please call a licensed electrician to conduct Service mast Tree trimming the repairs. A professional has the experience Service guy Trimming trees mast and know-how to assess and manage these around service line is the co-op’s types of repairs safely. responsibility When severe weather damages electrical Power equipment, it’s important to note that pole any necessary repairs to the homeowner’s equipment must be completed before our crews restore power to your home or Service Meter panel business. By understanding the equipment Meter socket you are responsible for, the repair and Padmounted transformer restoration process will be smoother and faster. Regular trimming is essential to ensure reliable electric service and minimize Service line damage from severe weather. We regularly
Who Owns What?
22
JULY 2025
NORTH ARK ANSAS ELEC TRIC COOPERATIVE
NRECA
Note: This graphic depicts overhead and underground service with the meter on the home. Your meter may be on the electric pole.