July 2024
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Things to know about power restoration
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e do our best to avoid power disruptions, but they are inevitable from time to time. As an Inland Power member, we want you to know that during an outage our team is working as quickly and safely as possible to restore power. Here are a few important items we would like to share with you regarding our restoration process: When your power goes out, it might be just at your home or small section of a neighborhood. Through our AMI system we are able to pinpoint outages, however; we do encourage you to contact us if you do not see your outage on our outage map. It’s a team effort at Inland Power to get your power restored as soon as possible. Our member experience representatives receive calls, engineers and field staff survey damage, our vegetation management team clears hazards, dispatchers organize crews, line crews make needed repairs to keep everyone safe and restore power and communicators inform everyone of
progress or potential dangers. When your power goes out, we all work together as quickly and safely as possible to get you back to normal. Every outage is different, and we don’t know how dangerous it is or what equipment might need to be replaced. When responding to outages, we first need to see what happened, then figure out what materials we need and plan how to fix the problem without compromising electric flow for the rest of our members.
indicate our equipment worked and prevented a possible outage, likely caused by animals or stray tree limbs falling on power lines. We do our best to help those who need it, but if you depend on electricity for life support purposes, you must have a back-up plan. We don’t always know how long restoration efforts will take.
Our crews focus on responding first to public safety issues and critical services like hospitals. Then we complete work that impacts the largest of number of members first.
Our portion of the power grid is connected to other electric utilities, and we maintain positive relationships with power providers interconnected to our system. If our outage is due to an issue from their feed into our system, we must let them do their repairs and be mindful of what they’re going through to fix it.
Our employees face many dangers when working around high voltage electricity. Our crews are on alert for wild animals, weather elements, falling trees and fastmoving cars.
Inland Power is a local electric cooperative owned by the members we serve; our employees are local too. Remember, if you are without power, our people might be too.
Sometimes flickering lights can be mistaken as an outage, but these “blinks” are important because they
For more information on outage and emergency prepardness, please visit inlandpower.com/outages-emergencies. inlandpower.com/outages-emergencies
Our mision is our members!