REIDVALE HOUSING ASSOCIATION
INTERIM BUSINESS AND OPERATIONAL PLAN 2024/25 CONTENTS 1. Introduction........................................................ 2
7. Our homes......................................................... 5
2. Our history.......................................................... 3
8. Regulatory compliance.................................. 6
3. Our commitment and accountability to the local community................................... 3
9. Financing our plans..........................................7
4. Our governance............................................... 4 5. Our staff team.................................................... 4 6. Our tenants and our services....................... 5
10. Business Goals for 2024/25......................... 8 11. Priority projects for 2024/25........................ 9 12. Key Risks............................................................10
APPENDICES A. Operational Workplan 2024/25.................................................................................................... 11 B. Key Performance Indicators (KPIs)............................................................................................... 16 C. Summary Budget and 5-Year Financial Projections.............................................................. 21 D. Management Committee Members...........................................................................................25 E. The Staff Team..................................................................................................................................30