WINTER 2024
Bield celebrates awards for Leadership in Tenant Engagement and Equality We’re overjoyed to share some fantastic news with you! Recently, we had the honour of winning not just one but two prestigious awards for our work in supporting tenants and building inclusive communities across Scotland. We were named Housing Organisation of the Year at the TIS National Excellence Awards in November. This recognition highlights our commitment to putting tenants at the heart of everything we do - whether it’s creating welcoming communities, involving
L-R: Kaye Adams (host), Robert Black (Policy & Insight Officer, Bield), Claire Macbeth (Head of Customer Contact Services, Bield), Maria Martin (Customer Contact Services Co-ordinator, Bield), Kalli Fox (Customer Standards Administrator, Bield), Tracey Howatt (Director of Customer Experience, Bield), Zhan McIntyre (Head of Policy & Customer Standards, Bield), Callum Chomczuk (National Director of CIH Scotland)
you in decisions or making sure our homes and services meet your needs. We also received the Marion Gibbs Award for Equality in Housing at the Chartered Institute of Housing (CIH) Scotland Awards, celebrating our efforts to make housing fair and accessible for everyone. This includes the work of our tenantled Equality Network, which has launched initiatives like the Rainbow Network to support LGBT+ tenants and improved access to our services for those who don’t speak English as their first language.
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