The next major feature of the age of conversational services is chatbots in the new era of technology. A Chatbot
framework is a software program that uses natural language to communi- cate with users. Chatbots is a virtual entity that can
effectively explore the use of digital textual competencies with any hu- man being. Recently, their growth as a medium of
conversa- tion between people and computers has taken a great step for- ward. The aim of the chatbot framework for machine
learn- ing and artificial intelligence is to simulate a human conver-sation, maybe through text or speech. Natural Language Processing understands one or more human languages through chatbot software. To simulate informal chat communication, the
chatbot structure combines a language model and compu- tational algorithms covering enormous natural language pro- cessing
techniques.