NEW IELA REPORT 85 1/19.qxp_Layout 1 10/10/17 2:16 PM Page 1
IELA REPORT 85 AUTUMN 2017
OPERATIONS SUMMIT 2018 Operational Excellence
SAN FRANCISCO 2018 Save the Date!
NEW IELA MEMBERS
Introducing six new partners to the network
SERVICE: The path from GOOD to GREAT to COOL
POST EVENT REPORTS
32nd IELA CONGRESS & 6th IELA PARTNERING EVENT / June 24th • 29th, PRAGUE 2017