Scott Cooper, Managing Director of Ideal Bathrooms
CUSTOMER CHARTER OUR PROMISE TO YOU
ALWAYS AVAILABLE It’s easy to say that ‘the customer comes first’ but at Ideal Bathrooms, we’ve put in place our customer charter as a promise to you
WE PUT YOU FIRST... By always looking at things from your point of view. We don't assume that we know best and we make decisions with you in mind.
WE KEEP IT SIMPLE By making it easy for you to order with Ideal Bathrooms. Choose from phoning us, or 24/7 ordering via email or through our online portal. We keep it simple so you can choose.
You can buy from us with confidence. Our blue lorry in the price guide and on our portal is our commitment to have the stock you need, and available next day. What's more, in partnership with our suppliers, we work hard to give accurate lead times on over 20,000 additional products available to order.
WE PROVIDE EXPERT ADVICE Our team are always on hand to give product advice, if we don't know the answer, we'll find it within 48 hours - and that's a promise!
WE ARE YOUR PARTNER OF CHOICE And more than just a distribution company to our customers. We're a partner to your business and we can help you win! Want to know more? Contact your local Area Sales Manager today! (see page7)
Tel: 0800 634 2600 | Email: neworders@idealbathrooms.com | idealbathrooms.com
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