ICTS UK & Ireland Newsletter March 2026

NEWS FROM HQ

A MESSAGE FROM THE MD, ANDY KYNOCH

become the company in June 2019 evoke a work ethic communicating, It’s good to see our ranks and this newsletter is evidence of that

I am astounded how each quarter there are yet more fabulous stories about our people and the successes they enjoy. I am super proud of you all and that’s a great reason to note that we recently celebrated two milestone days in the calendar year: Employee Appreciation Day and International Women’s Day - so important to me and so dear to my heart!

ICTS has a family feel about it where we care for one and all and that is seen day after day, whether it be amongst ourselves or something our clients’ witness One great example of that led to the 2025 Employee of the Year Award going to Paul Darrington for his outstanding intuitiveness and caring for his colleague who failed to come to work and could not be contacted. I’ll let you read the story on page 4 within. Paul, I salute you and thank you for your actions that day.

Throughout the year, ICTS collaborates and supports various initiatives within the industry, from ICTS Ireland sponsoring the Institute of Strategic Risk Management Ireland Chapter Event to supporting foodbanks around the network Furthermore, we sit on and provide expertise to key Industry events and bodies such as the Data Centre Advisory Council on which our Executive Director - Corporate Security, Ashley Fernandes is a member. We support key Aviation groups too in various ways and are seen at both Aviation and Corporate events and conferences extolling our innovation and dedication to providing absolute security and safety to customers and staff alike Communication and collaboration are clearly uppermost in our minds!

Which leaves celebration, and that too goes from strength to strength, from employees who have achieved outstanding performance to those who pass milestone service years with the company

As usual, the world continues to provide challenging events and I urge everyone to increase their vigilance whilst on the job, question everything, remain, as ever, totally alert at all times and always be proactive

Finally, Spring is nearly here and hopefully drier weather, whatever take care and stay

Andy

AWARDS & EVENTS

EMPLOYEE OF THE YEAR 2025: PAUL DARRINGTON

Many congratulations to Paul Darrington from our Corporate Security Division (based at a Data Centre location) who has been crowned Employee of the Year 2025

In July 2025, Paul Darrington, a Supervisor and an ICTS Safety Champion based at one of our data centre locations, demonstrated extraordinary initiative and courage during a critical situation that could have resulted in the loss of life When a colleague became uncontactable and failed to attend work, Paul acting on instinct and duty of care left site during his break and drove to the staff member’s home to check on his welfare a decision that ultimately saved this colleague’s life

The colleague had missed work and was unreachable by phone despite repeated attempts by the ICTS Security team. Earlier, he had sounded drowsy during a brief call, raising concerns about his health With no further contact and growing alarm, Paul took decisive action Upon arrival at his colleague’s home, Paul could hear a television on inside but received no response at the door

Persisting, Paul eventually heard faint replies and noticed slurred speech clear signs of a medical emergency Recognising the urgency, Paul immediately contacted emergency services Police and paramedics forced entry and found Paul’s colleague in a critical state According to an attending paramedic, he was only an estimated 60–90 minutes away from end of life Without Paul’s intervention, the outcome would almost certainly have been fatal. His quick thinking transformed a potential tragedy into a life saved.

Paul’s actions went far beyond his normal responsibilities He demonstrated exceptional judgement, compassion and courage under pressure His proactive approach ensured that the ICTS staff member received emergency care in time, whilst also maintaining professionalism by escalating appropriately in line with procedures

“I am deeply honoured and sincerely grateful to receive the Employee of the Year award. The support, trust and encouragement of Leadership and my colleagues mean more to me than I can fully express This recognition is truly humbling, and I am proud to be part of an organisation that values people, compassion and teamwork” - Paul Darrington (Employee of the Year 2025)

CONFERENCE -

5 FEBRUARY 2026

Our Operations Conference took place on Thursday 5 February near London Heathrow Airport, bringing together key teams from across ICTS UK & Ireland’s Aviation and Corporate Divisions

The Conference was an opportunity to showcase and review last year’s achievements and performance, address current challenges and outline next-step actions and goals for the months and year ahead

Teamwork is a core ICTS value, underpinning the collaboration, professionalism and shared commitment that enable our teams to deliver safe, high-quality security services across all operations.

COMPANY BROCHURES

Our company brochures have been updated and are available from our website:

CITY SECURITY COUNCIL AGM

Our Corporate Security Division was pleased to attend the City Security Council’s AGM on 23 January 2026 ICTS is a Founding Member of the CSC and we look forward to continuing being active participants in CSC events. Handler, Martin and Jubilee from our Canine Security Team were on duty keeping everyone safe

SUPPORTINING THE CITY OF LONDON CRIME PREVENTION ASSOCIATION

ICTS continues to support the City of London Crime Prevention Association and placed an advert in the City of London Crime Prevention Association (CoLCPA) 2026 Events Programme.

ICTS IRELAND SPONSORS THE INSTITUTE OF STRATEGIC RISK MANAGEMENT (ISRM) IRELAND CHAPTER EVENT

Nuira Caffrey Esmau, Business Development Manager for ICTS Ireland writes, “On Friday 13 February, ICTS Ireland attended Operation Sentinel: OSINT – Cradle to the Grave, held at the Mansion House, Dublin

The event brought together Security and Intelligence professionals to explore the growing role of Open-Source Intelligence (OSINT) within today’s evolving threat landscape. The speaker sessions highlighted the risks associated with digital exposure, social engineering and the increasing convergence of physical and cyber security The day concluded with an interactive tabletop exercise, encouraging attendees to consider the strategic and ethical implications of OSINT in a hyperconnected environment

ICTS Ireland was proud to support the event as a sponsor and to engage with peers across the wider security community ”

ICTS PARTICIPATES IN THE SECURITY & POLICING 2026 CONFERENCE (10-12 MARCH, FARNBOROUGH INTERNATIONAL EXHIBITION AND CONFERENCE CENTRE)

ICTS is attending the Security & Policing 2026 Conference, during which our Canine Security team will be providing security sweeps of the venue during the lead up and duration of the conference.

We invite everyone attending to come and meet the ICTS Team including our working dogs at Stand D57 We will be showcasing all of our ICTS Canine units: NCTAS-P accredited Explosives Detection Dogs, Free Running Explosives Detection Dogs (FREDDs), Drug Detection Dogs and GeneralPurpose Patrol Dogs

We look forward to exploring the latest advancements in security and policing, engaging with attendees and participating in meaningful discussions on how together we can enhance our national security.

ICTS is the largest supplier of NCTAS-P Explosives Detection Dog Teams Our Dog Teams can enhance any security provision in line with the new Terrorism (Protection of Premises) Act 2025, also known as Martyn’s Law

ASHLEY FERNANDES, EXECUTIVE DIRECTOR OF CORPORATE SECURITY AT ICTS UK & IRELAND, HAS BEEN APPOINTED TO THE DCA ADVISORY COUNCIL.

ICTS UK & Ireland has been a Corporate Partner for the Data Centre Alliance (DCA) for several years The newly established DCA Advisory Council, of which Ashley Fernandes, Executive Director - Corporate Security - ICTS UK & Ireland is a member, was officially launched on 4 March at Data Centre World 2026 conference at the London ExCel

Ashley Fernandes commented, “Delighted to be joining some amazingly talented colleagues on the DCA Advisory Council.

Data centres are no longer simply part of the digital economy, they are foundational infrastructure underpinning cloud, AI, financial systems, and the wider resilience of modern society I’m looking forward to contributing to a forum that prioritises collaboration, shared learning, and practical initiatives that will certainly benefit the wider industry ”

The DCA Advisory Council, consisting of subject matter experts from across the data centre world, seeks to identify and address the major issues affecting the data centre community.

ICTS as a Group secures over 200 data centre sites across 13 countries We specialise in delivering comprehensive security services through a multilayered, holistic approach that integrates personnel, canine and technology

OUR ICTS FOODBANK INITIATIVE

In our last Newsletter (December 2025) we wrote about the launch of our foodbank initiative ahead of the festive period to support vulnerable individuals and families in the communities near our main operational hubs (London Heathrow, Glasgow, Bristol and Dublin)

The December Newsletter featured photos of our teams helping out at the Hillingdon Foodbank (near London Heathrow Airport).

“Dear ICTS Team,

On behalf of everyone here at the Capuchin Day Centre, we want to extend our heartfelt thanks for your kind words and for the time and energy you dedicated during your first day of volunteering with us

Your enthusiasm and willingness to help made a real difference, and it was a pleasure to welcome you as part of our extended family. The compassion and commitment you demonstrated truly reflect the values we hold dear, and we are grateful for your support in serving those who need it most

We are excited about the possibility of working together on a structured volunteering schedule for 2026 This partnership will undoubtedly strengthen our ability to provide care and dignity to the community we serve We will be in touch soon to discuss how we can make this vision a reality

Thank you again for your generosity and for sharing your time with us The photos from the day are a wonderful reminder of the positive impact we can create together.”

Our Team in Bristol supported the Weston Foodbank Helen Plowman, HR Advisor at Bristol Airport writes, “We organised a collection at Bristol Airport just prior to Christmas and we were delighted to visit Weston-super-Mare’s foodbank in the New Year to hand over our donations The team at the foodbank gave us a tour and talked us through their processes and how many people they support across our community

Thank you to Fiona McElroy, Alan McEvoy, Nuira Caffrey Esmau, Brian Kelly, Rob Brogan, Denis Predic, Wayne Furlong and Tatjana Banozic for volunteering their time

They were incredibly grateful to receive the donations of their most needed items. We look forward to supporting them again throughout the year with further campaigns.”

Our Team in Glasgow Airport organised a donation to the The Star Project in Paisley, a charity that delivers a varied programme of creative group and individual support sessions to community members within Renfrewshire from the charity’s base in the North End of Paisley.

Our Teams in Glasgow also supported the Toy Appeal by donating gifts to underprivileged children.

Teams from Dublin and London Heathrow revisited the Capuchin Day Centre and the Hillingdon Foodbanks respectively again in the New Year – you can read more about the visits in the CSR section of this Newsletter (see page 36) .

AIRLINES UK ANNUAL DINNER 24

FEBRUARY 2026

Our Aviation Team was pleased to attend the AirlinesUK Annual Dinner together with Clients on 24 February 2026 In attendance from ICTS UK: Raj Kumar, Amanda Grinyer, Johnathan Kilroy, Kirsty Virdee, Kashif Shahzada, Qais Kassim and Louise Bishop.

The event, hosted at The Waldorf Hilton in Aldwych, London, offered an engaging evening that combined networking and insightful discussion, made even more notable by the presence of keynote speakers: The AirlinesUK Chair, Baroness Liz Sugg and the Minister for Aviation, Keir Mather MP

ICTS UK & Ireland is a Gold Member of AirlinesUK, the trade body for UK-registered airlines.

For more info.: www.airlinesuk.org

HR & COMPLIANCE

2025 STAFF SURVEY RESULTS

“2025’s annual staff survey ran in November, and it provided the opportunity for all of our colleagues to share their views on their experience working at ICTS Thank you for taking the time to let us know your views and giving us the information we need to bring about meaningful change

We received the results shortly after Christmas from our hosting partner The Survey Initiative and have already got to work on our site-specific action plans to tackle the areas where you told us we can improve. These plans will be shared and enacted at your places of work, with HR surgeries and catch ups throughout the year to check our progress and get your feedback on what’s working and what can be done better

Our participation rate was 37%, which disappointingly was down on 2024 However, despite the number of completions, our overall engagement actually increased by 1% to 54% All of the key themes saw an improvement, with Motivation increasing by 2% to 46%, Pride increasing by 1% to 63%, Intent to Stay increasing by 2% to 63%, Rarely Thinking of Leaving increasing by 2% to 45% and Advocacy at 54%, an increase of 1% We are encouraged to see that despite fewer people taking part, those who did are telling us that they have seen improvements since the survey in 2024 This is a testament to the actions taken at site level throughout the course of the year on the back of the previous survey

Our top three scores across the board were:

1 I am happy with my current role relative to what was described to me (78%)

2. The information I need to do my job effectively is readily available (76%)

The three areas where you told us you would like to see improvements are:

1 I believe my pay is fair, relative to similar roles at other companies (36%)

2 I rarely think about looking for a role at another company (45%)

3 ICTS motivates me to go beyond what I would in a similar role elsewhere (46%)

These three areas are consistent with the lowest three scoring areas in 2024, although in all three areas, we have seen a slight percentage increase of 6%, 1% and 1% respectively So, although we know we still have work to do, we are heartened to see that we are already taking positive steps in the right direction

We will continue to update you in each edition of Viewpoint as to what’s happening following the survey across our UK and Ireland locations, and we look forward to sharing with you even more progress throughout 2026 and into 2027.”

- Faye Davidson, Head of HR

3. I have access to the things I need to do my job well (73%)

This shows us that our recruitment teams and onsite operational teams are equipping our people to do the best job they can while they are performing our critical work, which is excellent to see

TOGETHER AGAINST CORRUPTION:

THE POWER OF ANTI-BRIBERY REPORTING

Together Against Corruption: The Power of AntiBribery Reporting

Integrity isn’t just a value we uphold; it’s the cornerstone of our business Anti-bribery reporting plays a critical role in maintaining this standard While our policies and information posters provide guidance to you, have you ever considered why this matters so much? Let’s take a closer look.

Safeguarding Our Reputation

In today’s interconnected world, news travels fast. A single instance of bribery can tarnish a company’s reputation overnight By staying vigilant and reporting anything suspicious, we protect not only ICTS but also the trust our clients place in us

Staying on the Right Side of the Law

Anti-bribery laws, such as the UK Bribery Act 2010, don’t mess around Companies and individuals found in breach face hefty fines, legal action, and in extreme cases, imprisonment. When we speak up about potential issues, we help ensure compliance with these regulations and keep our company and staff safe. By addressing potential issues promptly, we ensure compliance with antibribery laws

Fostering a Culture of Integrity

Understanding the importance of anti-bribery reporting fosters a culture of honesty and transparency This improves morale and reminds us that integrity is a shared responsibility When we work together to uphold ethical standards, we create a stronger, more unified workplace.

How Can You Contribute?

Speaking up can sometimes feel daunting, but remember, you are never alone in this Our reporting channels are confidential and designed to make the process as straightforward as possible Whether you have a concern about a potential bribe or simply a question, we encourage you to reach out We take all claims very seriously and ensure they are thoroughly investigated, taking appropriate action if necessary. However, if any claims are found to be malicious, we address them with equal seriousness By acting, you play a vital role in upholding our values and protecting the future of ICTS

Need Support or More Information?

The Business Assurance Department is here to help If you have questions about our Anti-Bribery Policy or need guidance, don’t hesitate to contact us

Let’s continue to work together to keep our workplace ethical, transparent, and free from corruption.

WHY HEALTH & SAFETY MATTERS…. FROM DAY 1

Did you know that according to the Health and Safety Executive (HSE), new starters are more likely to be involved in a workplace accident during their first six months than at any other time in their career

Safety is everyone’s responsibility, and we all play a part in creating a supportive and secure environment If you see someone new looking unsure, don’t walk past check in, offer a hand, and help guide them. These small acts make a big difference.

Together, by following the steps we take and looking out for each other, we build a culture where everyone can thrive safely especially those just starting their journey with us

Please reach out to the Business Assurance Department if you have any questions

The following is an update on our wellbeing initiatives and chosen ICTS Awareness Day campaigns:

FEBRUARY’S TIME TO TALK DAY reminded us just how much of a difference a friendly, listening ear can make. It also provided us with an opportunity to highlight the services of our ICTS Employee Assistance Programme and the role of our Mental Health First Aiders. In MARCH we celebrate

DAY (6 March) and INTERNATIONAL

Read more on page 13

OUR WELLBEING INITIATIVES

On 6 March 2026 we celebrate Employee Appreciation Day

Our employees are the driving force behind everything we do and the success of ICTS Across airports, corporate sites, critical national infrastructure locations and more, our teams make a difference with their professionalism, vigilance and commitment to keeping passengers, clients and communities safe 24/7

From frontline officers, control room operatives, to our many support teams and leadership every role makes a difference and contributes to our success. It’s your dedication, resilience and teamwork that uphold the highest standards of security and service excellence.

Thank you for:

Your unwavering commitment and hard work

Your integrity and professionalism

Your teamwork and support for one another

The pride you take in representing ICTS in the UK & Ireland and abroad

Here’s to our employees who are the golden thread that binds our organisation together the driving force behind our reputation for service excellence, integrity and innovation.

On International Women’s Day (8 March) we celebrate the leadership, resilience and achievements of women both within ICTS and across the world This year’s theme, #GiveToGain, reminds us that when we give our support, our voice, our advocacy we all gain a stronger, more inclusive future

Our CSR Commitment: Supporting Women & Girls Through Education

At ICTS UK & Ireland, International Women’s Day offers us an opportunity to make a meaningful contribution towards long-term, positive change For several years, ICTS has proudly supported the WONDER Foundation, a charity empowering women and girls worldwide through education, vocational training and community-led development Our donation helps provide the skills, confidence and opportunities required to break cycles of poverty and enable economic independence

Why

It Matters

Education is one of the most powerful tools for equality. Through our partnership with the WONDER Foundation, we help extend access to learning, skills development and long-term support ensuring women and girls can create brighter futures for themselves and their communities

Please join us in promoting inclusion, fairness and meaningful action At ICTS, we will continue to champion initiatives that advance opportunity, support wellbeing and build a more balanced world.

More info. on the Wonder Foundation charity: www.wonderfoundation.org.uk

NEW BUSINESS

NEW CORPORATE CONTRACT WITH DATA CENTRE CLIENT

We are pleased to announce the successful startup of a brand-new Corporate contract securing the London office of a leading data centre client Operations started successfully on 17 November 2025

The wider ICTS Europe Group already provides specialist data centre security services to this client across three key European cities:

• Amsterdam

• Berlin

• Paris

We look forward to a strong business partnership and to upholding the standard of excellence that the ICTS Europe Group is recognised for across the global data centre community

OUR CLIENT PORTFOLIO AT LONDON HEATHROW AIRPORT EXPANDS TO INCLUDE AMERICAN AIRLINES AND AVIANCA

ICTS was pleased to welcome American Airlines and Avianca as a new clients at London Heathrow Airport at the end of last year

Our Team provides American Airlines with USA TSA-aligned aviation security services at the boarding gates for the airline’s multiple daily flights.

This new contract at London Heathrow Airport follows American Airlines’ appointment of ICTS at Edinburgh Airport in May 2025 for the provision of aviation security services

OUR CLIENT PORTFOLIO AT LONDON HEATHROW AIRPORT EXPANDS TO INCLUDE AMERICAN AIRLINES AND AVIANCA CONT.

On 7 November 2025, ICTS was requested at short notice to support Avianca at London Heathrow Airport We immediately deployed a team, providing one ramp guard and one jet-bridge guard to secure the aircraft and carry out all required access control measures.

On 11 November 2025, the scope of service was expanded to include aircraft searches, as requested by the client ICTS then formally took over the full security operation on 13 November 2025

Our Aviation Security Team currently supports one daily flight from the UK to Colombia ensuring consistent operational and security coverage for Avianca, the flag-carrier airline of Colombia

CANARY WHARF RE-APPOINTS

ICTS’ CANINE SECURITY SERVICES

ICTS UK is pleased to announce that we have successfully renewed our specialist canine security services contract for the Canary Wharf estate This contract award further strengthens ICTS’ established partnership with Canary Wharf Group, ongoing since 2011, and highlights our proven track record in providing high-quality security solutions within high-profile settings.

The Canary Wharf estate, one of the UK’s leading financial districts, attracts millions of visitors annually and demands the highest standards of safety and resilience ICTS’ Explosives Detection Dog (EDD) teams and General Purpose (GP) dog units will continue to play a critical role in safeguarding the estate

These Dog Teams provide visible deterrence, assist with screening operations and respond to incidents involving unattended items or vehicles, ensuring reassurance for staff, stakeholders and the general public

ICTS’ canine security teams are renowned for their professionalism, adaptability and rigorous training standards – including the NCTAS-P accreditation which enables our explosive detection dog teams to work alongside government agencies in the fight against terror

This re-award reflects our commitment to innovation, integrity and client-first service. As the estate evolves, we remain dedicated to delivering a flexible and appropriate security solution.

ICTS CANINE TEAM IS REAPPOINTED BY THE LTA TO PROVIDE SECURITY AT THE QUEEN’S CLUB, LONDON

ICTS UK’s Canine Security Team has been reappointed to provide security screening services at the Lawn Tennis Association’s (LTA) future HSBC Championships tennis tournaments held at The Queen's Club, London

Our Explosive Detection Dog Teams, accredited to the highest standards under the National Canine Training and Accreditation Scheme – Private Security Industry (NCTAS-P), will provide a robust layer of security at the venue creating a safe and secure environment for participants, spectators and staff

Ashley Fernandes, Executive Director - Corporate Security, ICTS UK & Ireland comments, “We are delighted that the LTA has chosen to extend its partnership with ICTS and continues placing their trust in our ability to deliver robust, professional security at one of the UK’s most prestigious sporting events.

Having proudly supported the LTA for several years, our teams have consistently worked hard to maintain the highest levels of training, accreditation and best-in-class service Our Canine Security Division and NCTAS-P-accredited Dog Teams play a vital role in strengthening venue resilience, enhancing screening operations, supporting smooth crowd flow and providing a highly visible deterrent to hostile threats

It is always rewarding to see our team’s commitment recognised as we continue this partnership to ensure players, officials and spectators can enjoy world-class tennis in a safe and secure environment.”

The HSBC Championships is one of the most popular and longest-running grass court tennis events; established in 1889 and held every June at The Queen’s Club in West Kensington The tournament this year will take place between 6th and 21st June 2026

NEWS FROM OUR CONTRACTS

WORDS OF PRAISE

Jemma Clark, Station Manager - Edinburgh Airport would like to highlight the recent good work of HBS Supervisor, Alan Martin and Lead Agent, Daniel Macovei.

Jemma writes, “Edinburgh Airport recently hosted representatives of Prestwick Airport who were looking at the Hold Baggage Screening (HBS) system in place at Edinburgh Alan played an invaluable role in the visit, with his knowledge and experience of the HBS system providing detailed insight into the pros and cons of the system and how screeners interact with it Alan has received lovely recognition from both the EDI compliance team and the Prestwick airport visitors who expressed their thanks for the insight he provided at such short notice. The visit truly would not have gone as well without all of Alan's help!

I would also like to recognise Daniel Macovei, whose vigilance in screening led to the successful identification of an undeclared firearm in hold baggage He was able to identify the weapon during x-ray screening and promptly notified the Airport authorities, leading to the successful intervention of an undeclared weapon ending up on board an aircraft I am however unable to provide further details as we are uncertain as to whether a criminal investigation was opened against the owner of the baggage and so were not informed further of the situation after the police arrived to assess the weapon. ”

LONG SERVICE MARKED WITH TOP CLIENT WITHIN THE FINANCIAL SECTOR

Congratulations to Kumar Shrestha who has marked 20-years service with one of our prestigious Clients within the Financial sector.

Congratulations to Glasgow Airport’s Employee of the Month, Bart Proctor (image below).

Bart has had continuous high performance with regards to TIP - Threat Image Protection (a training programme used daily by Officers) - for several months now and is always enthusiastic and happy to help in the workplace giving passengers a memorable experience at Glasgow Airport

Congratulations to Gary Malcolm who has marked 25 years’ service at Glasgow Airport (part of the AGS Group).

RECRUITMENT DRIVE AT GLASGOW AIRPORT

“ICTS at Glasgow Airport enjoyed attending the Glasgow Airports Jobs Fair on 28 January, where we met some fantastic candidates and had great conversations about opportunities within our teams

It was also a pleasure connecting and networking with other businesses across the airport community” wrote Holly Boyden, ICTS Administrator at Glasgow Airport.

UNITED AIRLINES CEO VISITS DUBLIN AIRPORT

ICTS Senior Lead Agent Michael Coughlan who has over 14 years’ experience working on the United Airlines contract is seen in the picture below with United Airlines’ CEO, Scott Kirby who visited Dublin Airport’s operations on Thursday 29 January 2026

STRENGTHENING MENTAL HEALTH SUPPORT ACROSS ICTS IRELAND -LAUNCHING OUR MENTAL HEALTH FIRST AID COMMITTEE

Wayne Furlong, Health & Safety Manager – ICTS Ireland writes, “ICTS Ireland is proud to announce the upcoming rollout of our new Mental Health First Aid (MHFA) Committee, scheduled for March 2026 This initiative marks a key step in enhancing how we support our colleagues experiencing mental health challenges and how we coordinate our response during critical incidents

Why This Committee Matters

below (L-R): Gary Malcolm with Grant Evans (Operations Manager) - Gary receiving his 25 years’ Service Award.

In today’s workplace, mental health is just as important as physical safety. The MHFA Committee has been established to ensure we provide a unified, consistent and effective response to mental health–related incidents across all ICTS locations By creating structured support systems, the committee will help foster a safer and more supportive working environment for everyone

STRENGTHENING MENTAL HEALTH SUPPORT ACROSS ICTS IRELAND -LAUNCHING OUR MENTAL HEALTH FIRST AID COMMITTEE CONT.

The Committee’s core responsibilities include:

• Improving our company-wide response to mental health incidents and concerns

Key Goals of the MHFA Committee:

• Coordinating clear and consistent procedures during critical incidents

• Designating trained Mental Health First Aiders (MHFAs) at each ICTS location, ensuring that every team has a go-to support contact

• Establishing a clear and transparent reporting structure so that incidents are handled efficiently and appropriately.

• Supporting our Mental Health First Aiders, ensuring they are confident, informed, and fully equipped to carry out their role

• Developing and delivering training and promotional materials to raise awareness, provide guidance, and encourage a culture of openness and support

Rollout and Launch Activities – ICTS Ireland

The official rollout begins in March 2026, kicking off with two Mental Health Toolbox Talks designed to introduce the committee, highlight its purpose, and explain how staff can access support.

Alongside the talks, the ICTS Ireland will release new promotional materials to increase awareness of available mental health resources and to spotlight the Mental Health First Aiders in each location

The Mental Health First Aid Committee represents a major investment in the wellbeing of our people By working together and supporting each other, we are building a workplace where mental health is acknowledged, protected, and prioritised.”

SECURING ALPINE F1 TEAM

Ramachandran (Ram) Saravanabavan, ICTS OPS Duty Manager at London Heathrow AirportCargo writes, “We are proud to have provided our security services to the Alpine F1 Team during February 2026. It was an honour to collaborate with such a high-performance organisation competing in the Formula One championship.”

Photo above: Team Supervisor, Anselmo Vaz next to last year’s race car.

Photo right (R-L): Ramachandran Saravanabavan with Alpine Team Project Manager.

MOMENTS YOU’VE CAPTURED ON THE GO:

Dumitru Gornea (Regional Manager –Corporate Security), Chris Lean (Training & Standards Manager – Corporate Security) and Olu Olojo-Kosoko Health & Safety Support Manager) – on their way to a site visit in the snow

Curtis, Standards & Compliance Manager, had two horses competing at the London International Horse Show 2025 a major annual equestrian event (18–22 December) at the iconic London ExCeL. Whilst at the ExCel Hilary was pleased to meet with ICTS’ Canine Security Team working for the ExCel

NEWS FROM DUBLIN AIRORT

Brian Kelly, Station Manager at Dublin Airport writes, “Congratulations to Edyta Kwiatek who is our Employee of the Month of January. Edyta consistently demonstrates exceptional initiative. Tasks are often completed before they are even assigned, showing her strong awareness of team needs and outstanding proactive approach In January, she successfully passed two covert DAA compliance tests, further highlighting her reliability and adherence to high standards

Edyta’s timekeeping and attendance have been excellent and she continues to be a highly valued and dependable member of the Hold Baggage Screening (HBS) team

Edyta’s work ethic, attention to detail and commitment to excellence make her an integral part of our success. ”

TRAINING

INTRODUCING OUR NEW AVIATION TRAINING MANAGER FOR LHR AND NEW TEAM OF TRAINERS

KASHIF SHAHZADA (TRAINING MANAGER FOR LONDON HEATHROW AIRPORT)

“Hi everyone, I’m Kashif Shahzada (but most people call me Kash), your new LHR Training Manager at ICTS. I’m a people-focused leader with 10+ years’ experience, known for coaching and developing high-performing teams, turning underperformance into standout results and driving consistent performance through clear leadership and standards I am looking forward to meeting you all and supporting your growth and success ”

SANJIV CHAUDHRY (TRAINER)

“I am pleased to join ICTS, transitioning from Heathrow Airport Limited As an Aviation Security Instructor, I look forward to contributing to the continual success of ICTS, and I certainly look forward to meeting and working with all my new colleagues within the business.”

ALI KHAN (TRAINER)

“I am one of the new Trainers here at ICTS and I'm excited to be a part of this growing company. Delivering quality training to our staff to ensure they are ready for their role as security officers is a priority of mine ”

MONICA AKHAZEMEA (TRAINER)

"My name is Monica Akhazemea and I am currently employed as an Aviation Security Trainer for ICTS. I started out as a security officer in LHR, and after 17 years’ gaining knowledge and experience within the industry, have now moved directions as a Trainer to impart that knowledge to others I'm excited about my new role and looking forward to gaining even more skills to enrich my trainer experience "

JAGDEV NAHAR (TRAINER)

"I am extremely excited to take on this role and contribute to the team I began my journey with ICTS in 2023 and have steadily progressed within the company by joining the mentoring team and focusing on my personal development This experience has been instrumental in leading me to my current position as a Trainer, and I am looking forward to delivering engaging and impactful training sessions that help others grow and succeed."

CONGRATULATIONS TO ANDREW AKERS WHO HAS BECOME A FIRST AID TRAINER

“In July I was very pleased when I was chosen to be a ICTS First Aid instructor for our company I was sent to Warminster to update my instructors training, so I can be the best informed to instruct our staff

I have always wanted to help people and have helped by being a member of the Red Cross cadets and later St John Ambulance Unit Manager for Community First Responders with the London Ambulance service During my time as a First Responder, I have also been an instructor and assessor for a private First Aid company

I am very pleased and honoured I can bring my experience to help train our staff in First Aid to save lives and I appreciate the trust the company has in me ”

FIRST AID COURSE (DECEMBER 2025)

Congratulations to our colleagues who successfully completed the First Aid Training course delivered by Andrew Akers

ICTS DELIVERS ID PASS TRAINING AT BRISTOL AIRPORT

Bristol Airport’s ID Unit, run by our ICTS Team, recently delivered an intensive BRS Pass Standard Training course

The programme attracted 47 business partners, from Border Force, IMB, Redline to other Security companies such as Mitie All 240 training slots were fully booked – a testament to ICTS community’s commitment to security and professional development.

A special ‘shout-out’ to Simona Leonte, whose hard work and dedication made the training programme run smoothly and successfully.

This initiative highlights ICTS’ focus on safety, collaboration and excellence

A snap-shot of some of the feedback received: “It was very informative and I have learnt a lot from this!” from TUI Griffiths described the sessions as “Very helpful. It’s good to have sessions.”

CHARTERED MANAGEMENT

INSTITUTE (CMI) COURSE (27-29 JANUARY 2026) ATTENDED BY COLLEAGUES FROM

OUR AVIATION SECURITY DIVISION

Many congratulations to the staff members from our Aviation Security Division who successfully completed the Chartered Management Institute (CMI) course that took place between 27 and 29 January 2026 at our Stockley Park Offices.

(L-R): Ian Baxter (ABZ), Priti Kamal (LHR), Kashif Shahzada (LHR), Aman Brar (LHR), Khadar Mohammed (LHR), Ashish Jivan (LHR), Omparkash Dhanda (LHR), David Allison (GLA). Front row: Natalia Succar (LHR)

Our colleagues in the group photo above have completed their CMI classroom training and are now due to complete their assignments

Whilst our colleagues in the photos below have just completed their CMI accreditation:

Congratulations to the first cohort of staff from across the UK and Ireland to have completed the new ICTS Manager Training Programme:

FIRST AID COURSE (JANUARY 2026)

Congratulations to our colleagues from our Aviation Division who successfully completed the First Aid Training course delivered by Chris Lean at our Stockley Park offices

SELF-DEFENCE WORKSHOP IN THE COMMUNITY

A team from London Heathrow Airport attended a self-defence community workshop on 8 February in Hounslow The workshop was organised by Action Breaks Silence in collaboration with Hounslow Safer Neighbourhood Board

Action Breaks Silence is a frontline delivery prevention education charity, established to create a world in which women and girls can live free from all forms of male violence CONGRATULATIONS TO OUR HANDLERS AND THEIR DOGS FOR SUCCESSFULLY PASSING THE NCTAS-P ACCREDITATION

The NCTAS-P accreditation is the Home Office-approved gold standard for Explosives Detection Dog teams, ensuring they operate to the highest levels of professionalism and best practice within the private security sector

OUR PEOPLE

MEET OUR ASSISTANT LEGAL COUNSEL - JANNET AUSTIN

2025 your job? matters I handle to collaborate

ICTS Also, I find it rewarding when I help navigate a complex legal issue and provide timely legal advice.

What key attributes make someone successful in your role?

Success in this role requires strong analytical skills, excellent attention skills and sound judgment to have clear communication mindset and willingness skills

What advice would you give to someone new to the company?

Take the time to connect with your colleagues –be approachable and curious Do not hesitate to ask questions, as everyone is happy to help and you will learn so much this way

What’s a fun fact about you that colleagues might not know?

I love exploring new places, trying new foods and unwinding with a good K-drama – I have even gone parasailing in the U.S. Virgin Islands.

What is your favourite pastime?

I love watching Korean dramas, spending quality time with my family, and trying out new restaurants – I’m always on the lookout for exciting food experiences.

What has been your greatest achievement?

My greatest achievement has been building a career I genuinely enjoy and am passionate about, while continuing to grow and make a meaningful contribution.

If you weren’t in your current role, what type of career would you choose?

Food critic - combining my passion for food with the opportunity to explore and review different dining establishments.

“Hi Team ICTS!

ANDY MASON – HEAD OF COMPLIANCE

It is a great opportunity, and I am excited to have joined the ICTS family as Head of Compliance (Aviation & Corporate). I look forward to working closely with many of you over the course of the coming months and years to continue to look at how we can continue to deliver high levels of compliance, whilst becoming more efficient and innovative, providing our clients with an industry leading service

I arrive at ICTS with over 16 years of experience in the security sector, having spent all of those years with Redline Assured Security Starting as a quality assurance tester across airports and cargo I progressed into coordination roles, deputy and management roles, before my final role, held for 4 and a half years as Head of Covert Testing and Quality Assurance across various sectors including Aviation (CSA, Staff Search, HBS, Cargo, Airport Supplies), Maritime, Critical National Infrastructure, Events & Arenas to name but a few As part of my role I was responsible for marketing, profit & loss accounts, resource planning & management, tender writing, client relations as well as routine delivery on behalf of clients including security auditing, quarterly client management team meetings reviewing performance trends, causal factors and recommendation for improvement.

I look forward to collaborating with you all and enhancing our capabilities and strategy.”

JACK DAVIES – HR BUSINESS PARTNER (AVIATION)

“I recently moved to the UK from Brisbane, Australia with my partner I have been in HR for over 6 years with experience in Medical Manufacturing and Mining.

I enjoy all types of sport from marbles to rugby union I love the atmosphere that sport provides and the comradery My partner and I are trying to spend most of our weekends exploring all of Europe and the UK

I am keen to join the Aviation team and help drive people initiatives to improve the employee experience ”

HAPPY RETIREMENT

PHIL LINFORD (BUSINESS ASSURANCE DEPT.)

Brian O’Shaughnessy, Business Assurance Manager writes, “After 18 years of dedicated service, we would like to announce the retirement of Phil Linford from the Business Assurance Dept at the end of January 2026

During his time with ICTS, Phil has made a significant and lasting contribution across all areas of ICTS. He spent many years in operational leadership roles, working as a Regional Manager across both our Aviation and Corporate portfolios In these roles, Phil played a key part in supporting operational delivery, client relationships, and managing the frontline teams across a wide range of sites

More recently, Phil became a valued member of the Health & Safety function within the Business Assurance Department, where he brought extensive operational knowledge, a pragmatic approach to risk and compliance, and a calm, professional presence. His experience and willingness to support colleagues across the business have been greatly appreciated.

We would like to thank Phil for his commitment, professionalism, and the positive impact he has had throughout his 18-year career with ICTS We wish him a long, happy, and well-deserved retirement

Please join us in wishing Phil all the very best for the future ”

Photo (L-R): Prasanna Muthukumarana (Health & Safety Support Manager), Caroline Atterton (CSR & BA Systems Coordinator), Hilary Curtis (Standards & Compliance Manager), Phil Linford, Jayne Thorpe-Negbi (Executive Director - HR & Compliance), Olu Olojo-Kosoko (Health & Safety Support Manager) and Brian O’Shaughnessy (Business Assurance Manager).

Phil Linford writes, “I started my career with ICTS in 2007 as a Contract Manager at Birmingham Airport and then became Station Manager and finally Regional Manager, where I had many operational contracts and sites to cover:

• Airport security and Airlines at Birmingham Airport,

• Manchester Airport - at that time covering all American carriers. Plus, a small operation at Cambridge Airport.

• Several Home Office asylum reporting centres.

• Three Louis Vuitton shops.

• Two sea ports – Immingham & Grimsby

• (2014 onwards) numerous - Amazon loss prevention sites

Following on from my work in Operations and because I had the required H&S qualifications, I joined the newly formed Business Assurance Dept in 2016

It’s been a great journey working for ICTS and along the way I have made some great friends and worked with some very good colleagues. I am sure the company will continue to go from strength to strength and I wish everyone, a great and prosperous happy future!”

MANAGERIAL MOVES

CHRIS LEAN

Congratulations to Chris Lean who has been appointed Training & Standards Manager for the Corporate Division

JEMMA CLARK

Congratulations to Jemma Clark who has been promoted to Station Manager for Edinburgh Airport.

MARTIN CAPON

Congratulations to Martin Capon who has been appointed to Head of Canine.

AMIT GAGLANI

Congratulations to Amit Gaglani who has been promoted to Finance Business Partner.

LONG SERVICE AWARDS

At ICTS, we value loyalty and dedication as cornerstones of our success. Our Long Service Recognition programme celebrates employees who have devoted many years to supporting our operations and clients

These awards acknowledge not only the length of service but also the professionalism and commitment demonstrated throughout an employee’s career By honouring these milestones, we reinforce our culture of appreciation and ensure that long-serving team members feel recognised for their vital contribution to the company’s growth and reputation.

The people who work for ICTS make ICTS what it is

THANK YOU TO THE FOLLOWING MEMBERS OF STAFF FOR THEIR COMMITMENT AND LOYALTY TO ICTS UK & IRELAND:

25-YEARS’ SERVICE

Tarlochan Ladher (London Heathrow Airport)

“My name is Tarlochan Ram Ladher and I began my career with ICTS on 23 January 2001.

I started as a Controller Supervisor at London Heathrow Airport Terminal 3, assigned to the American Airlines operations I held this role for 18 years, where I gained extensive experience in aviation security, team supervision, operational control and maintaining high safety and security standards in a fast-paced airport environment

Following my tenure at Terminal 3, I continued serving within ICTS across various locations, adapting to new responsibilities and operational requirements while maintaining consistent performance and professionalism.

Since November 2020, I have been working at Control Posts (Campus Security) In this role, I am responsible for maintaining site security, ensuring compliance with safety procedures, and supporting overall campus security operations

Throughout my career with ICTS, I have consistently demonstrated dedication, reliability and security standards I have great experience with the management ”

LONG SERVICE AWARDS CONT.

25-YEARS’ SERVICE

Joanne Castelino (Stockley Park – Operational HQ)

“Having reached 25 years’ service with ICTS as Office Manager at London Heathrow, I can honestly say it has been an honour to contribute to the organisation’s growth and success

I am grateful of the support and collaboration from colleagues past and present and proud of what we’ve achieved together and grateful for the support throughout the years

It’s been a privilege to work with such dedicated and inspiring colleagues. I’m proud of the journey so far and for what lies ahead.”

Tajammul Hussain (London Heathrow Airport)

“It has been a great pleasure working at ICTS for the past 25 years I have thoroughly enjoyed working on various contracts with the entire team.

I am grateful for all the opportunities I have received over the years which have allowed me to progress in my career and gain a lot of experience. I would also like to thank my colleagues for their continuous support, kindness and friendliness

I will continue to support ICTS with my hard work and dedication in the coming years "

20-YEARS’ SERVICE

Esther Narh (London Heathrow Airport)

“I am proud to celebrate 20 years with ICTS and grateful for the journey from day one to today It has been a privilege to contribute to the success of the company. I’m thankful for the memories and the incredible team and remain excited for what the future holds ”

“I can’t believe it’s been 20 years since I joined ICTS the time has absolutely flown. The Accounts Department has seen plenty of change over the years, with people coming and going, but one thing has stayed constant: it’s always been a fantastic team to be part of I’ve genuinely enjoyed working with such a great group of people ”

20-YEARS’ SERVICE CONT.

“I’ve spent 20 years with ICTS at London Heathrow, and it has truly become a second home to me I began my journey with American Airlines, and when that contract ended, I moved to Virgin Atlantic.

With Virgin Atlantic, I took on several roles and supported many projects including advisory work during the Luton station rebuild

“My ICTS adventure began back when I was a Trainer and Deputy Station Manager at Cardiff Airport, just as ICTS took over the security contract in February 2006. Little did I know I was signing up for two decades of early starts, late finishes and more high vis jackets than any human should legally own

Since then, I’ve worn more hats than a duty-free shop I’ve helped:

• Open Cambridge Airport (no pressure at all)

• Support the G8 Summit at Belfast Airport (just a few world leaders nothing major)

• Secure the European Summit (because who doesn’t love a good summit?)

• And countless other projects that kept me busy, caffeinated and occasionally questioning my life choices.

In 2019, I joined the Bristol Airport team permanently, and that’s where you’ll still find me and where I fully intend to stay until I retire or someone finally catches me hiding in the break room with a biscuit

Looking back, it’s been quite a ride The ups have definitely outnumbered the lows, and ICTS has given me more memories, laughs and stories than I could ever fit into one message. Here’s to the next chapter preferably working fewer Fridays.”

I’m now working in security patrol in the Virgin car park, a role I genuinely enjoy The best part of my job has always been meeting new people passengers, colleagues, and the many wonderful employees across the airport. I’m proud of the career I’ve built and look forward to many more years with ICTS.”

“Over the past two decades, Elvir has shown incredible dedication, professionalism, and loyalty to the company His hard work has not gone unnoticed.

Elvir is someone we can always rely on, and that reliability is extremely valued within our team He has contributed not only through his strong performance, but also through his positive attitude and ongoing commitment

On behalf of everyone at ICTS, I want to sincerely thank Elvir for his dedication and loyalty” - Szczepan Skiba, Operations Manager, ICTS Ireland.

15-YEARS’ SERVICE

Arthur Durrington (Manchester Airport)

Sean Brennan, Station Manager at Manchester Airport writes, “Arthur Durrington celebrates his 15th anniversary with us this year. I’ve known and worked with Arthur closely since I joined the company over 8 years ago I got to learn quickly that it was hard to get a laugh out of him, but his commitment to the role, the standards required, punctuality and attendance are literally off the charts I initially worked with Arthur as a colleague, before becoming his supervisor (on AA) then moving on to become his Duty Manager etc He’s never let me, any supervisor, or any contract down during that period Thank you, Arthur!”

10-YEARS’ SERVICE

Abdouraman Mohamadou (UCG), Samira Chaudhri (London Heathrow Airport), Silvester da Costa (London Heathrow Airport), Nagma Quessou (London Heathrow Airport), Mohammed Awal (London Heathrow Airport), Shihah Ismael (London Heathrow Airport), Agnelo Sousa (London Heathrow Airport), Chris Lean (Training - Corporate Security), Andreyois Gewargis (London Heathrow Airport), Anil Chugh (London Heathrow Airport), Rosa Francisco Pais da Cunha (London Heathrow Airport), Alan Brocklehurst (Manchester Airport)

5-YEARS’ SERVICE

Tom Robbins (Data Centres), Victor Tome de Oliveira (Eighty Strand), Jolanta Bajer (London Heathrow Airport), Dimitrov Dimitar (Financial Institution), Lea Tough (Aberdeen Airport), Shelly Scorgie (Aberdeen Airport), Vasilica Nagy (Aberdeen Airport), Natalia Konvgina-Mbemba (London Gatwick Airport)

EMPLOYEE RECOGNITION SCHEMES

AN OVERVIEW OF OUR MAIN SCHEMES:

EMPLOYEE OF THE QUARTER / YEAR SCHEME

A reminder about the scheme: all staff members below the level of Site/Station/Dept Manager are eligible for this award We will allow a maximum of 6 winners in a quarter with no minimum number of winners being required

Each winner will receive a sum of £/€500 Should we not have a total of 6 winners in a quarter, the excess funding will be placed in a pot and will be allocated to the Employee of the Year’s charity of choice.

We are looking for employees who have done something exceptional that is worthy of recognition

Nominations for the quarterly awards should be emailed by Station/Site Managers to: eom nominations@icts co uk together with any supporting documents

Please note that the deadline for submissions for each quarter is as follows:

• 31 March Quarter 1

• 30 June Quarter 2

• 30 September Quarter 3

• 31 December Quarter 4

All 2026 winner(s) of the Employee of the Quarter Award make up the shortlist for the Employee(s) of the Year 2026 award, who will receive £/€5,000 (gross) and a lapel pin.

SAFETY CULTURE AWARD SCHEME

This Safety Culture Award Scheme is open to all our employees Nominations for the quarterly awards should be forwarded by Station/Site Managers to the Business Assurance Department with a brief outline as to why the nominee should be considered for the award Please email: safetycultureawards@icts co uk

There is a quarterly Safety Culture Award and the winning nominee will receive a cash prize of £100 (net) or €100 if in the Republic of Ireland. This will also qualify you for an automatic nomination for the prestigious ‘Safety Culture of the Year Award’, the winner of which will be awarded £1,000 (net) or €1,000 if in the Republic of Ireland

CUSTOMER SERVICE STAR SCHEME

The Customer Service Star scheme runs alongside our Employee(s) of the Quarter/Year scheme and Safety Culture Awards. The scheme has been established to recognise those employees who deliver excellent customer service to such a level that a client or a member of the public takes the trouble to write/post a commendation about the service delivered This scheme goes a small way to say thank you and recognises all those very important customer service interventions by many of our employees

Employees are asked to email a copy of the feedback to our HR Team hr@icts co uk

EMPLOYEES OF THE QUARTER 4 2025: ALEX RODGERS

& PAUL DARRINGTON (from our CORPORATE SECURITY DIVISION)

ALEX RODGERS

Alex works for a key financial institution in Edinburgh and has been recognised for his decisive actions when faced with a serious first aid incident and with a hostile act against the Client’s property

ICTS Site Security Manager, Cassie Malcolm writes: “Alex, huge congratulations this award is so well deserved You consistently bring a calm head, sharp instincts, and a genuinely supportive attitude to every shift Whether it’s guiding the team, stepping in during tough moments, or just keeping the place steady, you make a real difference

The way you handled both the hostile threat incident and the medical emergency says everything about the kind of person you are: composed, switched on, and always looking out for others We’re all incredibly grateful for the effort you put in every day Thank you for everything you do, Alex We’re lucky to have you, and I’m really proud of the work you deliver ”

Alex Rodgers said "Thanks so much for this it really means a lot. I’m lucky to work with a brilliant team who always pull together, look out for each other, and make even the tough shifts easier.

Everything we deal with is a team effort, and I wouldn’t be able to do any of it without the people around me

Big thanks as well to our Managers for the support, guidance and for always having our backs. It makes a huge difference.

And of course, thank you to the wider organisation for giving us the tools, training and support we need to do our jobs properly I’m genuinely grateful to be part of such a solid team Thanks again, everyone ”

Paul is a Site Supervisor for a data centre Paul’s swift proactive approach to a colleague’s welfare which ultimately saved a life was recognised

Dumitru Gornea, Regional Manager – Corporate Security who nominated Paul Darrington writes, “Paul champions both a strong security mind-set and a duty of care towards our colleagues and the wider workplace I am pleased that his proactive actions have been recognised and celebrated.”

Paul was later crowned Employee of the Year 2025 – read more about it on page 4.

SAFETY CULTURE AWARD

SCHEME Q4 2025 & EMPLOYEE

OF THE YEAR WINNER: TARA STEVENSON (from our AVIATION SECURITY DIVISION)

Congratulations to Tara Stevenson, based at Manchester Airport, who has been recognised for her outstanding efforts as a Safety Champion and has been awarded the Safety Culture Award for Quarter 4 2025 and Safety Culture of the Year 2025 winner.

Hilary Curtis, Standards & Compliance Manager writes, “Tara has demonstrated exceptional commitment to safety by proactively driving a strong and positive safety culture She consistently engages her fellow workers, leads by example and goes the extra mile to ensure safety standards are understood and followed Her informative and insightful safety reports contribute significantly to continuous improvement and risk prevention

Tara’s monthly reporting along with photographic evidence in the role of a Safety Champion is exceptional.”

Sean Brennan, Station Manager – Manchester Airport adds, “I am really proud of Tara and what she has achieved It’s a great accolade not only for her, but this award also reflects the high standards we consistently aim for up here in Manchester Well done, Tara!”

Terry Bebbington, Duty Manager at Manchester Airport writes, “We at MAN are very proud of Tara. She undertook the role of Health and Safety Champion from the previous, very experienced, H&S Champion, and really hit the ground running once qualified. She has proven herself to have all the excellent qualities required to ensure that we at Manchester are kept safe It can sometimes be a thankless task, but Tara has ensured that H&S is taken seriously, inspections are thorough, staff are well drilled and up to date with training, and potential issues are dealt with before they develop into problems We are very lucky to have found such a dedicated member of the team to take on that mantle Tara has just commenced a period of maternity leave - We wish her all the very best.”

Tara Stevenson - “I’m very pleased for being recognised with the Safety Culture Employee of the Year award I am truly grateful, delighted and honoured to receive this recognition

I am incredibly proud to be part of the Manchester station, and this award reflects the strong safety culture we have built together Thank you for the support, encouragement, and trust that I have received in droves directly from my Duty Manager Terry Bebbingon and my Station Manager Sean Brennan. I am grateful for the opportunity to work alongside such dedicated colleagues and will continue to do my very best to uphold and promote the high standards of safety we all value Once again, thank you for this award it means a great deal to me ”

CUSTOMER SERVICE STAR SCHEME

Congratulations to GEORGE LLOYD from Bristol Airport who has been awarded an ICTS Customer Service Star.

STAFF BENEFITS

We are fortunate that ICTS UK & Ireland offer a comprehensive benefits packages designed to support staff wellbeing, financial security and overall engagement

We have access to a confidential Employee Assistance Programme (EAP), providing unlimited telephone support, counselling, legal and financial guidance, and life coaching. The Spectrum.Life Wellbeing & Discounts Platform helps staff improve fitness, nutrition and mental health while unlocking discounts and rewards across major brands and supermarkets Additional benefits include the HSF Health Plan, offering cashback on optical, dental, hospital and other health-related expenses; GymFlex (UK only) corporate gym memberships; and cost-saving schemes such as Cycle to Work and salary-sacrifice pension contributions (UK only)

CORPORATE SOCIAL RESPONSIBILITY

CHRISTMAS DAY AT LONDON

Kirsty Virdee, ICTS Terminal 5 Manager – LHR, sent us the photos above of our teams enjoying a shared festive lunch on 25 December at London Heathrow Airport’s Terminal 5

NEW CSR REPORT (2026)

Our new CSR Report is available on both the ICTS UK and ICTS Ireland websites (under Environment, Social and Governance)

TEAM ICTS AT GLASGOW AIRPORT TO SUPPORT ‘CASH FOR KIDS’ CHARITY IN 2026

Holly Boyden, Administrator at Glasgow Airport writes, “This year, we’ve decided to focus on supporting one charity throughout the year rather than multiple By doing this, we can ensure that a single organisation benefits from all our fundraising efforts.

We hope this initiative will bring our team closer together as we rally behind a local charity, Cash for Kids This organisation supports families and children across Glasgow and the West of Scotland all year round

We have lots of exciting fundraising activities planned and encourage staff to share their own creative ideas to help make a difference!”

VOLUNTEERING AT THE CAPUCHIN DAY CENTRE - DUBLIN

On 22 January, Security Agents Eoghan, Darragh, Sean and Operations Manager Szczepan spent the day volunteering at the Capuchin Day Centre The centre provides meals for people experiencing homelessness in Dublin and has expanded its services over the years to meet the changing needs of those who come seeking food and support

During the first part of the day, the team worked in the warehouse, helping to organise and sort donated products. In the second part of the day, they helped serve lunch to those attending the centre. It was a very enjoyable and rewarding experience to be able to help.

On 20 February, it was the turn of Elsa Franco, Dave Boland, Harry Lipscomb and Sevinj Ayyubova to volunteer at the Capuchin Day Centre During their time there, they gained hands-on experience in the warehouse, helped serve hot meals in the kitchen, supported activities in the family centre

They witnessed first-hand the importance of the centre’s work particularly within the family centre, where they assisted young families facing challenging circumstances.

Our teams really enjoyed the experience and are grateful for the opportunity to better understand the reality faced by people who are less fortunate

A TEAM FROM OUR HEATHROW CONTRACTS RE-VISITS THE HILLINGDON FOOD BANK

On Thursday 29 January 2026 our teams from Heathrow Airport (Control Posts and Terminal 5 contracts) volunteered their time to help organise, pack and prepare food packages to be distributed within the community as well as donating some non-perishable items.

A special thank you to the following staff members Mandeep Singh Grewal, Satnam Jheeta, David Ayinde, Ekemena Obibi and Karishma Callycham for volunteering their time

RAFFLE RAISES FUNDS FOR TEENAGE CANCER TRUST

Congratulations to Levi McNulty, ICTS Officer who won Southampton Airport’s Valentine’s Day Hamper. ICTS raised £153.00 for Teenage Cancer Trust.

ICTS UK

South Block, Entrance D, Tavistock House, Tavistock Square, London, WC1H 9LG www.icts.co.uk

ICTS IRELAND

Office 15, 2nd Floor, Link Building, T1, Dublin Airport, Dublin, K67A0K7 www.icts.ie

ICTS UK and ICTS Ireland are wholly owned and independent subsidiaries of ICTS Europe. www.ictseurope.com