ICTS UK & Ireland Newsletter June 2026

NEWS FROM HQ

A MESSAGE FROM THE CEO, ANDY

KYNOCH

workplace, indeed areas, for all our number one priority. will be I know I before and I will going forward, rest assured of that

The nature of our work, the environment in which we find ourselves, can be extremely dangerous and I cannot impress upon you enough the need to look after yourselves and colleagues whilst in the workplace. Recent events show that it’s not just within the workplace.

The safety culture that is instilled in you all, within the data centres, around the busy airports and aircraft and in other corporate contracts too should be passed on to your loved ones at home too It’s what we do, it’s in our company DNA - we protect, we secure, we always ensure safety

It is therefore heartwarming and outstanding that ICTS UK at London Heathrow Airport has won an International Safety Award from the British Safety Council, you can read more inside these pages

Of course, this time of the year sees the sudden increase in flights as the airlines ramp up for their summer schedule For the first time in the history of ICTS, not just the UK but across Europe, we will be securing every US airline flight westbound to the United States That is some feat, some statement, and it fills me with utmost pride that our company has the depth, strength and passion to provide that consistent level of service far and beyond.

I know that same commitment, strength and passion is also applied to all our other clients within the Corporate Division and other non-US airlines and Airports too

Congratulations too goes to Tuyangalala Ngombo, the ACS Pacesetters Security Officer of Distinction 2026 for his outstanding work during an incident at United College Group (UCG)

I look forward to coming out into the operation again and surprising some of you with your service award pins, something I have been unable to do in recent months and have missed.

So please enjoy the stories within these pages - we have so much to be proud of, enjoy the summer, enjoy the World Cup and as usual I’ll end withtake care and

Andy

AWARDS & EVENTS

INTERNATIONAL SAFETY AWARDS

ICTS UK – DISTINCTION WINNER

ICTS UK Ltd at London Heathrow Airport has won an International Safety Award from the British Safety Council in recognition of its commitment to keeping its workers and workplaces healthy and safe during the 2025 calendar year

Now in their 68th year, the International Safety Awards recognise and celebrate organisations from around the world which have demonstrated, to the satisfaction of the scheme’s independent judges, their commitment to preventing workplace injuries and work-related ill health during the previous calendar year The awards also acknowledge organisations that have shown commitment to wellbeing and mental health at work

Andy Kynoch, Managing Director, ICTS UK & Ireland writes, “We are incredibly proud that ICTS has been awarded a Distinction in the International Safety Awards 2026. Achieving an outstanding score of 47 out of 50 reflects the robust Health and Safety systems embedded throughout our operations as well as our commitment to maintaining the highest standards of wellbeing in the workplace Thank you to all our Teams for your contribution to the success of ICTS ”

Mike Robinson, Chief Executive of British Safety Council, congratulated ICTS UK Ltd at London Heathrow Airport on their success in winning an International Safety Award 2026 with a Distinction:

“Our winners have all made significant and continued efforts to protect and improve the health, safety and wellbeing of everyone in their organisations All the winners, and those who were shortlisted, have dedicated substantial time, resources and commitment to ensuring their work, teams and workplaces remained healthy and safe during 2025 I also thank all organisations who took time to apply for these awards, and to our panel of volunteer judges for adjudicating

“It is our vision at the British Safety Council that no-one should be injured or made ill through their work – wherever that takes place around the world By sharing the achievements of the winners of these awards, we can inspire other employers everywhere to follow their lead and give workers’ health, safety and wellbeing the priority it rightly deserves

“The long list of winners of the International Safety Awards, demonstrates that a significant number of companies recognise that effective management of health and safety risks is a business growth enabler, benefiting not just employees, but organisations and wider society By celebrating the achievements of the 851 winners of the 2026 International Safety Awards and over six decades of improving health and safety standards around the world, we encourage other organisations to adopt this approach and place employees’ health, safety and wellbeing at the core of their business

“Our sincere congratulations to ICTS UK Ltd at London Heathrow Airport. All of those working at ICTS UK should be enormously proud of their achievement.”

More information on the International Safety Awards can be found at: International Safety Awards | British Safety Council

GOLD SPONSORS OF AIRPORTSUK

ANNUAL DINNER

ICTS UK & Ireland was honoured to be the Gold Sponsor of the AirportsUK Annual Dinner held on 11 March 2026, one of the most prestigious gatherings in the UK aviation calendar The event, held at the Grosvenor Hotel in London was attended by senior leaders from across our Aviation Industry.

Reflecting on the event, the ICTS leadership emphasised the importance of championing best practice and celebrating the professionals who ensure the safety and resilience of the UK’s global aviation network

As a leading provider of Aviation Security services, ICTS looks forward to supporting and contributing to a strong and forward-thinking aviation sector in the UK and beyond

BEST PERFORMINING SITES OF THE YEAR AWARDS

The ICTS Station / Site of the Year Awards 2025 shine a spotlight on the outstanding performance, professionalism and teamwork demonstrated across our operations.

Celebrated during the ICTS Operations Conference held back in February, the awards recognised sites that in 2025 consistently went above and beyond in service delivery, client partnership and operational excellence This year’s winners of the Best Performing Corporate Contract of the Year – went to a Global Data Centre Client This year’s winners of the Best Performing Aviation Contract of the Year – went to a Global Data Centre Client

Representing our winning teams were:

• Dan Leaney and Agnieszka Chlewicka who last year were Cluster Account ManagerData Centres and Area Manager respectively for the Data Centre client

• Helen Jones (ICTS Station Manager at Bristol Airport) and Sam Flook (Operational Development Manager at Bristol Airport) exemplify the dedication and high standards that define ICTS UK & Ireland. The Teams’ achievements reflect the collective commitment of our people, whose hard work continues to strengthen our reputation and drive success across the business

The Awards, presented by Alan Dutt, Chief Operating Officer, were the highest accolade given across all ICTS Corporate and Aviation contracts in the UK & Ireland The Awards celebrate the exceptional dedication, professionalism, and consistency shown by every officer/agent and manager on site throughout 2025.

SECURITY & POLICING EVENT

As we issued our March Newsletter, our Canine Security Team was attending the Security and Policing Event (10-12 March 2026) at the Farnborough International Exhibition and Conference Centre The following are photos captured during the event

ICTS UK RE-ACCREDITED WITH ARMED FORCES COVENANT SILVER AWARD

We are delighted that ICTS UK has been re accredited with the Armed Forces Covenant Silver Employer Recognition Scheme Award, reaffirming our ongoing commitment to supporting the Armed Forces community

The Silver Award, which will remain valid until 2030, reflects our commitment to fair and inclusive employment practices, including actively recruiting from the Armed Forces community, supporting veterans, reservists and cadet force adult volunteers (CFAVs) and their families, and promoting awareness of the transferable skills that ex-service personnel bring to ICTS

“We are proud to maintain our Silver status and will continue working to strengthen our support for the Armed Forces community as part of our wider people first culture” said Ryan Collins, Armed Forces Covenant Lead and Station Manager at Aberdeen Airport – ICTS UK

ACS PACESETTERS SECURITY

OFFICER OF DISTINCTION 2026 WINNER: TUYANGALALA NGOMBO

Many congratulations to ICTS Security Officer, Tuyangalala Ngombo (known as Ngombo), who was crowned 2026 ACS Pacesetters Security Officer of Distinction at the Awards ceremony on 20 May in Windsor

The ACS Pacesetters Security Officer of Distinction Awards recognise front-line security personnel who have gone above and beyond in their duties, delivering outstanding service to both their employer and client.

Ngombo, who is a member of our Security Team at United College Group (UCG) in London was nominated for the manner in which he responded to a serious incident With remarkable composure and decisiveness, Ngombo intervened to protect the College community His swift actions prevented what could have resulted in a far more serious incident.

Ashley Fernandes, Executive Director, Corporate Security commented, “The ACS Pacesetters event is a really important opportunity to recognise and celebrate the incredible work taking place across our sector every day, often in challenging and complex environments

We are extremely proud of Ngombo, and his award is a clear reminder that behind every accreditation, standard, and success story at ICTS, are the fantastic people who make a real difference on the ground every single day.”

Please join us in congratulating Ngombo and the rest of the frontline Award Finalists and Winners whose hard work and dedication continue to make a positive impact on the communities served by the security industry

The Awards lunch was attended by Ashley Fernandes (Executive Director – Corporate Security), Danielle Davies (Divisional Director –Corporate Security) and Agnieszka Chlewicka (Strategic Account Manager – Data Centres) and the following frontline staff from across our Corporate contracts: Sajawal Ismail, Anita Rodrigues, Tuyangalala Ngombo, Clayton Fraser, Syed Rizwan, Bishal Limbu, Emmanuel Amoateng, Bimal Rai

ICTS JOINS INDUSTRY LEADERS IN GLASGOW FOR AIRPORTSUK SUSTAINABILITY CONFERENCE

ICTS attended the AirportsUK Sustainability Conference on 6–7 May 2026, contributing to discussions on practical steps airports can take to accelerate environmental progress across the UK aviation sector.

GLASGOW ICTS was represented at the AirportsUK Sustainability Conference, held 6–7 May 2026 in Glasgow, as airport operators, regulators and sustainability specialists met to share emerging best practice and accelerate delivery on environmental commitments across the aviation industry

Organised by AirportsUK, the conference brought together industry leaders, environmental advocates and expert speakers from the Environment Agency and our regulators the CAA to explore how airports can reduce carbon emissions, improve resource efficiency and strengthen nature and community outcomes while maintaining safe, resilient operations

ICTS attendees included CSR Lead, Caroline Atterton and Business Assurance Manager, Brian O’Shaunghnessy, who attended keynote sessions, panel discussions and peer networking focused on topics such as decarbonisation pathways, climate adaptation and resilience planning, waste reduction and circular economy approaches, biodiversity and habitat stewardship, and transparent sustainability reporting

The programme emphasised implementation moving from strategy to delivery through shared case studies and lessons learned on supply-chain collaboration, data quality for environmental metrics, and the role of assurance and governance in demonstrating progress to customers, regulators and local communities

“What stood out in Glasgow was the shared focus on practical delivery working together across airports, suppliers and regulators to turn commitments into measurable progress,” said Caroline Atterton, CSR Lead at ICTS. “We’ll be taking these insights forward by strengthening how we evidence performance, improve the quality of our sustainability data and identify collaboration opportunities that accelerate realworld outcomes ”

Brian O’Shaunghnessy added: “Credible sustainability progress depends on robust governance and assurance clear metrics, consistent reporting and the discipline to embed environmental considerations into day-to-day operational decisions. Conferences like this help align the industry on what ‘good’ looks like, and where we can strengthen controls and evidence to demonstrate real performance ”

ICTS is a corporate partner of AirportsUK and remains committed to supporting the aviation sector’s sustainability ambitions through continuous improvement across its own operations, strong governance and assurance, and collaboration with industry partners Insights from the conference will help inform ICTS priorities and engagement over the coming year.

EMPLOYEE OF THE YEAR 2025: PAUL DARRINGTON

In our last Newsletter we congratulated Paul Darrington from our Corporate Security Division (based at a Data Centre location) for being appointed Employee of the Year 2025

As part of our ICTS Employee of the Year scheme Paul was able to select a charity, to receive a monetary donation of £5,000 from ICTS UK & Ireland

Paul’s charity of choice: Asthma + Lung UK.

Paul Darrington said, “I chose to support a COPD (Chronic Obstructive Pulmonary Disease) Charity because it’s a cause very close to my heart My mother suffered from COPD for many years, and sadly, it’s the illness that took her from us Donating and raising awareness feels like a meaningful way to honour her memory and help others facing the same struggle It allows me to turn a difficult personal experience into something positive that could make a difference for other families ”

Becca Dean, Community Fundraising Manager at Asthma + Lung UK said, “We are so grateful to Paul for choosing Asthma + Lung UK as the beneficiary of this donation in honour of his employee of the year award. Without amazing supporters like Paul and ICTS, we couldn’t continue to do the vital work we do to support people with lung conditions

12 million people in the UK will develop a lung condition during their lifetime Asthma + Lung UK is here to offer support, advice and information through our helpline and website, fund groundbreaking research into treatments and cures and campaigning for cleaner air and better care for everyone with a lung condition

It costs around £319 for a day of the best research to find new solutions to the biggest challenges in respiratory prevention, diagnosis, treatment and management So you can see what valuable support you’re helping to provide, with your donation of £5,000 you could pay for three weeks of life-changing research!

Through the support of our incredible fundraisers and supporters, we will fight for every breath so that one day we will have a world where everyone can breathe with healthy lungs.”

GENDER PAY GAP REPORT 20242025 (ICTS UK)

The ICTS UK Gender Pay Gap Report 2024 – 2025 has been published and is available from the ICTS UK website

A SUMMARY OF THE YEAR-ON-YEAR MOVEMENT:

Hourly pay gap:

o The mean pay gap narrowed from 0.54% to 0.25%, indicating continued convergence of average hourly rates

o The median pay gap moved from 2 73% (women higher) to 0 73% (women still higher but closer to parity) This suggests the mid point of women’s pay remains slightly above men’s, though the difference reduced

Bonuses:

o The mean bonus gap increased slightly (48 43% → 49 02%), reflecting that average bonuses for men remain materially higher

o The median bonus gap rose more noticeably (6 25% → 14 58%), implying distribution changes around the middle of bonus awards (e g , higher median awards for men or reduced median awards for women).

Bonus eligibility/receipt:

o A higher proportion of women than men received a bonus again this year (24 55% vs 18 80%), but the amounts awarded to men are still higher on average and at the median

Quartile representation:

o Women represent ~32–37% of each quartile, with limited variation This indicates consistent under representation of women across the structure rather than sharp drop offs at the top; the composition suggests a pipeline/attraction and retention opportunity across all levels, especially in male dominated roles.

Read the full Report:

OUR ICTS WELLBEING INITIATIVES

The following is an update on our wellbeing initiatives and chosen ICTS Awareness Day campaigns:

In APRIL we marked EARTH DAY

In recognition of Earth Day on 22 April, we once again provided a corporate donation to support the UK’s National Trust’s reforestation programme By sponsoring the planting of trees, we are taking a step toward mitigating the effects of climate change and protecting vital biodiversity This initiative remains a cornerstone of our broader environmental strategy as we accelerate our journey toward achieving Net Zero emissions by 2050

Together with the National Trust, we hope to continue to make a positive impact on the environment and inspire others to join us in protecting our planet for future generations.

Read more about the National Trust’s aim to plant and establish 20 million trees by 2030

WORLD DAY FOR SAFETY AND HEALTH AT WORK

The focus for this year’s World Day for Safety and Health at Work (28 April 2026) was on promoting healthy psychosocial working environments, highlighting that safety at work is not only about physical protection, but also about mental health and wellbeing

To mark the day, our Business Assurance Team organised a workshop for our Operational Managers, H&S Champions and Mental Health First Aiders which provided an overview of the Spectrum Life platform – a key ICTS UK & Ireland Staff Benefit

Spectrum Life offers a confidential Employee Assistance Programme (EAP) and wellbeing platform including 24/7 professional support for a wide range of personal and work-related issues, including stress, anxiety, low mood, financial or legal concerns, relationship challenges, and bereavement The service is available not only to employees, but also to partners and dependent children over the age of 16 living at home In addition to counselling support, the platform offers wellbeing content covering mental health, fitness and nutrition, along with access to rewards and discounts through the Benefits Hub

Access is completely confidential and designed to support our staff members whenever they need it.

At ICTS, our approach to safety is about striving to care about the ‘whole’ person. Alongside strong safety systems and procedures, we are committed to fostering a culture where people feel supported, listened to and confident to speak up should they require assistance

OUR ICTS WELLBEING INITIATIVES

In MAY we promoted WALKING MONTH by encouraging our staff to walk more to promote general wellbeing and a healthy lifestyle

In JUNE it’s WORLD ENVIRONMENT DAY (5 June) and we reflect on the progress we’ve made as a business and the role each of our employees plays in that journey

Our environmental responsibilities are important to us As a certified ISO 14001 organisation, our Environmental Management System provides the framework we use to identify, manage and continuously reduce ICTS UK & Ireland’s environmental impacts We are committed to going beyond minimum legal compliance and we work closely with regulatory agencies and stakeholders to keep raising our standards.

Every member of the ICTS team contributes to our environmental performance whether it’s through how we travel, how we manage waste, or how we use energy day-to-day

What We’ve Been Doing

Over the past year, we have:

• Invested in Sustainable Aviation Fuel (SAF) Credits purchasing 4 5 tCO₂e of credits to reduce indirect emissions from corporate aviation travel by 30% by 2030

• Continued to transition our fleet to electric and hybrid vehicles, getting ahead of the forthcoming UK’s Zero Emission Vehicle (ZEV) mandate

• Renewed our memberships with the United Nations Global Compact, SEDEX and the Supply Chain Sustainability School (Silver Award members).

• Published our Annual Communication on Progress (CoP) CSR Report to the United Nations Global Compact (UNGC), demonstrating our transparency and accountability on environmental performance

What’s Coming Next

• We have updated our Environmental Policy to align with ISO 14001:2026, formally incorporating ‘Climate Change’ as a risk This puts us in a strong position ahead of our recertification audit later this year

• We will continue to progress the transition of our fleet to electric and hybrid vehicles and ICTS will continue to focus on reaching our target to reduce our Scope 1 fleet emissions

• EcoVadis sustainability re-accreditation

NEW BUSINESS

ICTS UK CANINE SECURES THE BOAT RACE 2026

Our specialist Canine Security Team was delighted to support the safety and smooth running of the iconic Boat Race on Saturday 4 April 2026, an annual event between crews from the University of Oxford and the University of Cambridge

With thousands of spectators lining the River Thames between Putney and Mortlake and heightened safety requirements for major public events, ICTS UK deployed its specialist Explosive Detection Dog (EDD) Teams to carry out proactive security screening across key locations in West London. Our NCTAS P accredited EDD teams provided a visible and reassuring presence

Our Canine Security teams are trained to the highest national standards and supported by experienced, professional handlers

ICTS UK EXPANDS ITS SECURITY SERVICES AT DHL

ICTS commenced a brand-new security contract in April at DHL Hayes This new contract sees our security teams provide DHL with guarding and CCTV control room services by our ICTS Alarm Receiving Centre (ARC) in Manchester

This new contract builds on DHL’s trusted relationship with ICTS UK, developed over twelve years of successful collaboration at London Heathrow Airport where our security teams provide Cargo screening services to DHL.

ICTS looks forward to working closely with DHL Hayes and continuing to support DHL with top-tier cargo and guarding operations

UNITED AIRLINES CONTRACT GOES LIVE AT GLASGOW AIRPORT

Our ICTS Team was delighted to welcome United Airlines back to Glasgow Airport on 9 May 2026 United Airlines is the first scheduled service by a U S airline between Glasgow and the United States since 2019

Under this new contract, ICTS UK is responsible for the delivery of airline security services in support of United Airlines’ non-stop daily seasonal service between Glasgow and Newark/New York. The mobilisation was delivered through close collaboration between our aviation management team, support functions and onsite operational teams, ensuring a smooth and compliant transition from day one This latest contract further strengthens ICTS’ relationship with United Airlines and demonstrates our capability to deliver high quality, regulated aviation security services at regional and international gateways across the UK

Team ICTS at Glasgow and across the UK & Ireland looks forward to supporting a busy 2026 summer season in the aviation world.

JETBLUE RESUMES SERVICES AT EDINBURGH & LONDON GATWICK AIRPORTS

On 22 May 2026, JetBlue launched its daily nonstop flight from London Gatwick Airport to Boston, USA Our ICTS Team at Gatwick is responsible for the delivery of aviation security services to the US airline

JetBlue has also re-started its daily seasonal flights to Boston and JFK from Edinburgh Airport.

ICTS WELCOMES ALASKA AIRLINES AT LONDON HEATHROW AIRPORT

We are delighted to announce the start of our new security services contract with Alaska Airlines, marking another exciting milestone for ICTS UK and a great addition to our growing portfolio of airline partners

Operating out of London Heathrow Airport’s Terminal 3, our aviation security team is responsible for the delivery of a broad range of operational and security functions, including supervisory, passenger service and security positions throughout key areas of the airline's operation, supporting Alaska Airlines' new daily, year-round service between London and Seattle

Our ICTS Italy and ICTS Iceland sister subsidiaries have also started the summer season by welcoming Alaska Airlines at Rome Fiumicino and Keflavík Airport in Iceland

This new partnership reflects the continued trust placed in ICTS to deliver high standards of service and professionalism, and we look forward to building a strong, long-lasting relationship with Alaska Airlines

The U.S. Embassy in London hosted an exclusive reception in March to celebrate Alaska Airlines launching its first-ever nonstop route between Seattle and London Heathrow Airport – an event that was attended by Virinder Singh (ICTS Operations Director - Aviation UK)

SUPPORTING THE BBC’S COMIC RELIEF ACTIVITIES

Our Corporate Security Team was pleased to provide the BBC with security services during the filming of an advert on 12 March in aid of Comic Relief, a leading UK charity which tackles poverty and social injustice in the UK and around the world

WESTJET SUMMER SEASON LAUNCH AT GLASGOW, EDINBURGH and LONDON GATWICK AIRPORTS

Canadian airline, WestJet resumed its summer operation and chose ICTS as its preferred security supplier at Glasgow, Edinburgh and London Gatwick Airports.

The airline officially resumed its flights from Glasgow Airport for the first time since 2022 and currently offers a four-times weekly service to Toronto WestJet have also re-started their seasonal service to Toronto, Calgary and Halifax from Edinburgh and to Halifax and St John’s in Canada from London Gatwick

Team ICTS looks forward to supporting WestJet during a busy summer season.

NEWS FROM OUR CONTRACTS

HEALTH & SAFETY VISIT TO GE HEALTHCARE

Olu Olojo-Kosoko, Health & Safety Support Manager writes, “The H&S site visit on 5 March 2026 included staff engagement, document reviews, checks on risk assessments and Read & Sign records, safety discussions with staff and a full Health & Safety audit completed using the Compliance Tracker ”

LONG SERVICE IN THE CITY

Sagar Patel, Security Account Manager writes, “Congratulations to Officer, Dan Olajide on reaching an incredible 20 years of dedicated service with one of our top Clients in the Financial sector

Your commitment, professionalism, and vigilance have played a vital role in keeping people and operations safe every single day This milestone is a true testament to your hard work and reliability thank you for everything you do, and here’s to many more successes ahead!

Honouring 15 Years of dedicated service: Please join us in congratulating Josephine Afriyie and Gerald Harvey on completing an outstanding 15 years of service with one of our top Clients in the Financial sector Over the years, they have played a crucial role in maintaining a safe and secure environment for our colleagues, clients, and visitors Their vigilance, professionalism, and commitment to upholding the highest standards of security have made a lasting impact on our organisation

Thank you for your dedication, reliability and unwavering focus on safeguarding our workplace. We truly appreciate your contribution and look forward to many more years of teamwork and excellence.”

Congratulations Dan, Josephine and Gerald on your long service

ICTS AT BRISTOL AIRPORT

OFFERS ‘SWAPS’ WHILST PROMOTING A CAREER WITHIN OUR AVIATION SECURITY SECTOR

ICTS UK & Ireland is proud to announce its latest community partnership with Weston College and Weston Job Centre, delivering Sector-Based Work Academy Programmes (SWAPs) These are intensive, one-week courses specifically tailored to equip candidates with the essential skills required for Security Agent roles at Bristol Airport.

Beyond standard security protocols, the curriculum focuses on critical soft skills, including Customer Service, Conflict Resolution and Hidden Disabilities Candidates who successfully complete the week earn a Level 1 qualification and a guaranteed interview with our team

To ensure candidates are fully prepared, ICTS Trainer, Callum Jordan and ICTS HR Advisor, Helen Plowman, spend time in the classroom providing both industry and Company insights This session is then followed by an immersive "behind-thescenes" site tour of the Airport. This unique experience allows potential recruits to experience the rhythm of an airport shift first-hand.

MOMENTS YOU’VE CAPTURED ON THE GO:

Photo above: Our Corporate Security Team visiting the AtlasEdge data centre facility in Leeds.

AtlasEdge has since sold nine of its data centre sites in Europe, including those in the UK, to Templus

above: Our HR Team visiting the United Colleges Group Team in London

VIRGIN ATLANTIC RECOGNISES ICTS’ KEITH PRINCE’S VALUABLE CONTRIBUTION

Many congratulations to Keith Prince who in March was recognised by Virgin Atlantic’s Senior Management Team at London Heathrow Airport for his consistent hard work and dedication to Virgin This was a very proud moment for the entire ICTS Team at Terminal 3 and beyond

UNITED AIRLINES RECOGNISES ICTS’ FELIX DE SOUZA’S VALUABLE CONTRIBUTION

Many congratulations to Felix De Souza whose outstanding customer service was recognised by a United Airline’s priority passenger at London Heathrow Airport Felix was presented with an award by United’s Management Team

NEWS FROM DUBLIN AIRPORT

Brian Kelly, Station Manager at Dublin Airport writes, “Congratulations to Patrick Moore on his recent promotion to Lead Agent.

Patrick has been a valued member of the team since joining the company in 2018, consistently demonstrating professionalism, expertise and commitment to aviation security Throughout his time with the company, Patrick has built extensive operational experience, previously working as a Profiler for Delta Airlines and as a BDO for United Airlines

Patrick is TSA trained and a qualified X-Ray Operator, bringing a strong technical skillset to his role. His diligence and attention to detail have also contributed to over 100 stoppages on Canadian flights, highlighting his dedication to maintaining the highest security standards

Patrick was presented with his Lead Agent badge by John Parker, recognising both his experience and the significant contribution he continues to make to the team

We congratulate Patrick on this well-deserved promotion and wish him every success in his new role ”

Employee of the Month (Feb) Kavishka Aubeeluck

Brian Kelly, Station Manager at Dublin Airport states, “Kavishka has quickly become an invaluable member of the team since joining seven months ago.

Kavishka’s reliability, professionalism, and willingness to support the wider team have made a significant positive impact in a short period of time. Her dedication to maintaining a high standard and her proactive attitude make her a very deserving recipient of Employee of the Month ”

Employee of the Month (Mar) Maldino Rodrigues

Brian Kelly, Station Manager at Dublin Airport states, “Maldino began his employment with ICTS on 30 June 2025, and has consistently demonstrated outstanding dedication and professionalism

Since joining the team, he has made a strong and positive impression through his excellent work ethic and commitment to maintaining high standards

Colleagues and supervisors alike enjoy working with Maldino, as he is reliable, approachable, and supportive He works at the TSA checkpoint and also contributes to Aviation operations, showing flexibility and a strong sense of responsibility in both roles

Maldino is always willing to assist others, frequently going above and beyond to ensure smooth operations and team success. His positive attitude and readiness to help make him a highly valued team member and a deserving candidate for Employee of the Month ”

Employee of the Month (April) Yordan Yordanov

She plays a key role in managing airline billing, payroll, and a wide range of administrative responsibilities, consistently ensuring that tasks are completed accurately and efficiently Her organised approach and strong attention to detail help keep essential processes running smoothly

Yordan Yordanov has been recognised for his outstanding performance and dedication Working predominantly within Canadian document checking for WestJet operations, Yordan has demonstrated exceptional attention to detail, professionalism and vigilance in carrying out his role

NEWS FROM DUBLIN AIRPORT

CONT.

During the month of April, Yordan successfully identified multiple imposters and fraudulent passports, helping to maintain the highest standards of aviation security and compliance His sharp eye, consistent focus, and commitment to protecting airline operations have made a significant impact on the team and our overall security procedures.

Yordan’s hard work and dedication do not go unnoticed, and he continues to set an excellent example for those around him Congratulations, Yordan, and thank you for your continued commitment and excellent work

Celebrating Service Milestones

In May we were delighted to recognise and celebrate an extraordinary milestone within our company: 29 years of dedicated service from Rosie Hassett, our longest serving team member Rosie started her journey with Aviation Defence International (ADI) on the 07/05/1995 ICTS took over the following September

Rosie’s roles in ICTS included Security Agent, Lead Agent, Supervisor and for many years G S C for Delta Airlines

Over nearly three decades, Rosie has been an integral part of the company’s journey, contributing not only through hard work and commitment, but also through loyalty, professionalism and a wealth of experience that has helped shape the organisation we are today

Throughout the years, she has witnessed many changes, challenges, and successes, always approaching each with positivity and dedication Rosie has earned the respect and appreciation of colleagues across the business and continues to be a valued member of the team

Reaching 29 years of service is an incredible achievement and a testament to her commitment and passion. We are truly grateful for everything Rosie has contributed over the years and look forward to celebrating this remarkable milestone together

Please join us in congratulating Rosie on this outstanding achievement and thanking her for 29 years of exceptional service

Celebrating 10 Years of Dedication - We are delighted to recognise and celebrate an incredible milestone for two of our valued team members – Melissa Walsh and Anthony McCann, who are both marking 10 years of service with the company.

Over the past decade, Melissa has been a key part of our TSA area, consistently demonstrating professionalism, reliability, and a strong commitment to maintaining the highest standards in her role Her contribution has made a lasting impact on both her team and daily operations

Anthony, working within the aviation section, has shown the same level of dedication and work ethic throughout his time with us His experience and steady presence have been invaluable, contributing to the smooth running of operations and supporting colleagues along the way

Reaching 10 years is a significant achievement and a true reflection of their hard work, loyalty, and commitment to the company.

We would like to extend our sincere thanks to both Melissa and Anthony for their continued dedication and for being such important members of the team We look forward to celebrating many more milestones in the future

DELTA AIR LINES AT DUBLIN AIRPORT

Brian Kelly, Station Manager at Dublin Airport writes, “We are proud to have received some wonderful feedback from our client Delta, recognising the outstanding collaboration between our teams during the recent operation with Delta in Dublin.

Over a demanding weekend with long hours and tight requirements, our team worked seamlessly alongside Delta colleagues From managing security taskings and ensuring constant communication and full compliance with all operational standards, every step was handled with professionalism, flexibility and dedication

The strong rapport and cooperative spirit between both teams turned a complex challenge into a smooth, safe and successful outcome This is a perfect example of how partnership, commitment and shared expertise deliver excellence for our clients.

Well done to everyone involved, your hard work and teamwork truly make the difference!”

LONG SERVICE AT SOUTHAMPTON AIRPORT

Many congratulations to Deborah Murphy who on 2 April 2026 marked 25 years’ service at Southampton Airport

UNSUNG HERO AWARDS AT EIGHTY STRAND

Prince Addo Asamoah was the UNSUNG HERO at Eighty Strand for March 2026 as he handled the Mapp GDPR audit on access control and CCTV at Ivybridge House with no issues Well done, Prince and thank you for your service

CARGO – EMPLOYEE OF THE MONTH AWARD

Congratulations to Kulendiran Navaratnam who has been selected as Cargo’s Employee of the Month Kulendiran has shown great dedication to his assigned duties and has been highly supportive of his colleagues in helping them complete their tasks.

NEWS FROM ABERDEEN AIRPORT

From Station Manager, Ryan Collins:

WELCOME TO OUR NEW OPERATIONAL TRAINER –MIA REID

We are delighted to announce Mia Reid’s appointment as Operational Trainer at Aberdeen Airport, having successfully stepped into the role at the beginning of January 2026.

Mia has been part of the ICTS team since November 2022, previously working as a Security Officer. During this time, she gained strong operational knowledge and demonstrated a real commitment to supporting her colleagues, making her a great fit for this next step in her career

In her new role, Mia will be a key presence for staff following their training, offering ongoing support, answering questions, and providing updates as needed She will play an important role in supporting new staff, helping them settle into their positions and feel confident as they begin their careers with ICTS.

WELCOME TO OUR NEW DUTY MANAGER –ADRIENNE ROGER

We are pleased to welcome Adrienne Roger, who joined the team as a Duty Manager at Aberdeen Airport in February 2026

Although Adrienne is new to the Aviation Industry, she brings valuable managerial experience and has already shown a strong ability to adapt quickly to her new role Since joining ICTS, she has been proactive in learning about the many different aspects of airport operations and the wider aviation environment

Adrienne’s main priority is getting to know her team, making herself visible to the operation and gaining a deeper understanding of how all areas work together. She is looking forward to building strong working relationships and supporting the team as she continues her learning journey

NEWS FROM GLASGOW AIRPORT

SUPPORTING THE ‘ABUSE DOESN’T FLY’ CAMPAIGN AT THE AIRPORT

The UNITE Union team were spreading awareness for abusive behaviours with their campaign 'Abuse Doesn't Fly" tying in with the return of ‘Campus Watch’ at Glasgow which helps point out those passengers who have been refused alcohol or have demonstrated unruly behaviours

Photo above (L-R): Colin Hainey, John Lister (Station Manager) and Gary Dawson

GLASGOW AIRPORT - EMPLOYEES OF THE MONTH

Tam Anderson was Employee of the Month of Februarynominated by his colleagues for always being ready to help, his problem-solving skills and always listening

Mark Mclaughlin was Employee of the Month of March - he was chosen because of his dedication to the role "In Flight Screening Agent“

Joanna Cross, was Employee of the Month of April – she was selected by the Security Team Managers for her teamwork, reliability and a great positive attitude

LONDON HEATHROW AIRPORT

SUMMER AIRSIDE SAFETY WEEK 2026

ICTS teams at London Heathrow Airport participated in the Summer Airside Safety Week 2026 (11-14 May) activities promoting the importance of safe driving and working practices across the airport environment

Our Security and Health & Safety team, including ICTS Health & Safety Champions, played a key role in supporting the 4-day initiative, engaging with colleagues and the wider stakeholder community and highlighting the shared importance of safe driving and maintaining a safe and secure operational environment Our crossword puzzle activity which focused on safe driving practices at airside, proved a success

“Thank you to Team Heathrow for facilitating such an engaging event which allowed ICTS to participate and contribute to Heathrow’s overall safety culture alongside our clients and the wider airport community. The week fostered teamwork and collaboration.” said Hilary Curtis, Standards & Compliance Manager, ICTS UK & Ireland.

NEWS FROM ASM - ELECTRONIC SECURITY AND MONITORING SERVICES.

Adam Lodge, General Manager of ASM writes, “We recently welcomed a new starter, Paul Cover, who has joined the team as a Service Engineer, strengthening our on-the-ground delivery capability

The ASM Team has been working on several largescale projects for Kent County Council These have included the full installation of a new CCTV Video Management System, as well as remotely monitored CCTV solutions incorporating thermal cameras and ANPR technology across 17 Household Waste and Recycling Centres and waste transfer stations. This has been a highly collaborative effort between our Electronic Security and Monitoring teams and demonstrates our ability to deliver complex, integrated security solutions at scale

We are also pleased to share that ASM has been successfully awarded a tender to design and install a new cloud-based access control system for Hyde Housing This project will see the solution rolled out across their entire estate portfolio, marking a significant win for the business and reinforcing our position as a trusted provider of modern, scalable access control solutions.”

TRAINING

JUNIOR LEADERSHIP TRAINING PROGRAMME – ICTS IRELAND

David Jackson, Operations Director, ICTS Ireland writes, “This was the first Junior Leadership Training (JLT) course delivered this year, introduced in response to the continued expansion across our client sites

The programme is designed to equip our Supervisors with the core foundations of leadership, ensuring consistency in standards, decision-making, and operational delivery across all locations.

Through this training, our Supervisors develop a stronger understanding of their role in leading teams, managing challenges, and maintaining high levels of performance It also encourages them to bring forward innovative ideas, take ownership of their responsibilities, and actively contribute to improving daily operations

By investing in structured leadership development, we are strengthening our internal capability while ensuring we continue to meet and exceed client expectations. This initiative supports ICTS Ireland’s ongoing growth and reinforces our position as a trusted, professional partner across all sites ”

David Jackson and Terry Steeples were course Instructors

TRAINING CONT.

MEDICAL

TRAINING PROGRAMME

IN BELFAST

On 21 April 2026, a full-day medical training exercise took place at a key Corporate Client’s location in Belfast to test our teams’ ability to respond to realistic emergency scenarios in a high-pressure environment

Five teams participated in unannounced, dynamic scenarios designed to assess First Aid skills, decision-making and command and control, including CPR, casualty care, electrical hazards and managing multiple casualties and distractions The exercise was designed and led by David Jackson (Operations Director – ICTS Ireland) and Alan McEvoy (Head of Corporate Services, ICTS Ireland), supported by Wayne Furlong in his role as Health and Safety Manager, alongside additional operational personnel

Overall, the exercise provided valuable real-world learning and reinforced the importance of scenario-based training in building confidence, competence and effective emergency response

CONGRATULATIONS TO ALL OUR COLLEAGUES RECEIVING THEIR CHARTERED MANAGEMENT INSTITUTE (CMI) CERTIFICATES

AVIATION SECURITY MANAGER (ASM) COURSES HELD AT ABERDEEN AIRPORT

CONGRATULATIONS TO ALL OUR COLLEAGUES RECEIVING THEIR ICTS MANAGEMENT TRAINING PROGRAMME (MTP) CERTIFICATES

CHARTERED MANAGEMENT INSTITUTE (CMI) COURSE FOR OUR CORPORATE DIVISION

The CMI course for Corporate took place between 28 and 30 April 2026 at our Stockley Park offices All candidates now have to complete their self study assignments before receiving their certification

above: Guest Speaker, Danielle Davies (Divisional Director – Corporate Security) visited the session to greet the team and share her thoughts on team building and Corporate Social Responsibility

FIRST AID COURSES- APRIL

Many congratulations to the following members of our Corporate Security Team for passing their First Aid course: Veliston Pinto, Khalid Al-Yoorby, Dini Kasim, Adnan Ali, Maria Tinca, Roger Harber, Dominic Fernandes, Olubumni Rufus and Emmanuel Adeboye.

MEET OUR HEAD OF OPERATIONS, CORPORATE – DAN LEANEY OUR PEOPLE

When did you join ICTS?

I TUPE’d in with a data centre account in October 2022

What do you enjoy most about your job?

The variety, everyday is different The sudden challenges that arise due to the nature of the industry is a constant. I also really enjoy meeting all the different individual team members and clients we have. I learn something new daily.

What key attributes make someone successful in your role?

Communication is key! I think good communication skills at all levels and in both directions are vital Good knowledge of the industry and of your teams and clients is a must, and time management!

What advice would you give to someone new to the company?

Learn everything you can about the people around you and the sites you work on or with Be confident to come forward with ideas and communicate regularly with your management team If you want to progress, make it known and you will be supported

What’s a fun fact about you that colleagues might not know?

I am an honorary member of The Ships Company of HMS Victory (Lord Nelson’s flag ship) which is the oldest serving ship in the Royal Navy I was christened on it and made a member at birth to my parent’s dismay, despite our naval heritage I then opted to join the Army when old enough to do so!

What is your favourite pastime?

I coach an under 11s football team (which my son is a part of) and it is very rewarding I am also a big Portsmouth and Leeds United supporter.

What has been your greatest achievement?

Outside work (although cliché) I would have to say my children In work, my 25 years in the Industry and my personal progress from a Relief Officer to where I am now, along with the satisfaction of watching others develop around me and progress in their careers

If you weren’t career would you I love all types teacher or archaeologist though)

ROBERT CROOK –CLUSTER ACCOUNT MANAGER (DATA

CENTRE CLIENT)

“I am pleased to be joining ICTS as the new Cluster Account Manager – Data Centres

I am looking forward to this next chapter of my career and to contributing to the continued success of the business. ICTS has a strong reputation for professionalism, service delivery and client focus, and I am proud to be joining an organisation with clear values and ambition

In my role, I am keen to work closely with colleagues across the organisation, build effective client relationships, and support the consistent delivery of high standards across our data centre portfolio Data centres are critical environments where security, resilience, attention to detail and operational excellence are essential every day. I look forward to playing my part in ensuring we continue to provide a reliable, high-quality service to our clients.

I have worked in the security industry for 20 years, including 14 years with Securitas UK in both commercial and operational roles I began in Operational Support before moving into the commercial department as a Business Development Manager Following a successful period in that role, I returned to Operations as a Branch Manager for seven years, before moving into the position of Commercial Account Manager. Throughout my career, I have focused on building strong working relationships, understanding client requirements, and ensuring teams have the direction and support needed to perform at their best I believe that effective partnerships internally and externally are essential to delivering sustainable, long-term success

I look forward to meeting and working with colleagues across ICTS, learning from the expertise within the business, and contributing to the next stage of ICTS’s growth I am pleased to be part of the team and excited about the opportunities ahead.”

BRIGITTA BORS (HEALTH & SAFETY SUPPORT MANAGER)

“Hello everyone, My name is Brigit, and I’d like to thank you all for the very warm welcome to ICTS

I’ve recently joined as a Health and Safety Support Manager within the Business Assurance team, and I’m really looking forward to connecting with colleagues across the business particularly the teams I’ll be working closely with in Aberdeen, Bristol, Edinburgh, Gatwick, Glasgow, Manchester, and Southampton Airports I’ll be based at London Gatwick Airport

So far, I’ve been truly impressed by ICTS the way it operates at scale while still maintaining a strong sense of community and “family” feel really resonates with my own values.

I’m passionate about creating safe, compliant, and supportive working environments, and I’m excited to bring a thorough and proactive approach to help make ICTS an even stronger and safer organisation

While I’m new to the aviation sector, I’m confident that with your support and collaboration I’ll be up to speed very quickly

Outside of work, I enjoy dancing particularly Argentine tango although I haven’t had as much time for it lately as I’d like!

Above all, I believe safety is everyone’s responsibility. My goal is simple: to ensure that we all go home safe every day, so we can enjoy life outside of work and bring our best selves back to it

I look forward to meeting you all soon ”

HAPPY RETIREMENT

CELEBRATING 48 YEARS’ SERVICE –WILLIE MASSON

At the beginning of April, we said farewell to William “Willie” Masson, who retired after an extraordinary 48 years of service at Aberdeen Airport

During Willie’s time with us, airport security has undergone a seismic change – particularly in the years following Lockerbie – and throughout it all, Willie remained a steady, reliable and positive presence. Known for his upbeat attitude and good humour, he was someone colleagues could always count on and a true credit to the team After nearly five decades on the job, Willie earned the respect of everyone he worked with and was valued as a consistently positive and dependable colleague

To mark his retirement, Willie was presented with an engraved quaich from his colleagues at ICTS A traditional Scottish drinking cup, the quaich symbolises friendship, trust and respect – making it a fitting tribute to a colleague who embodied all three.

As he begins this next chapter, Willie tells us that he’s looking forward to tackling the list of jobs waiting for him kindly prepared by his wife Elaine

Willie, thank you for everything – you will be greatly missed, and we wish you a long, happy, and well-earned retirement ”

MANAGERIAL MOVES

DAN LEANEY

Congratulations to Dan Leaney who has been appointed Head of Operations for the Corporate Division

ADAM LODGE

Congratulations to Adam Lodge who has been promoted to General Manager of ASMElectronic Security and Monitoring, supporting the continued growth and strategic direction of these services.

LONG SERVICE AWARDS

At ICTS, we value loyalty and dedication as cornerstones of our success. Our Long Service Recognition programme celebrates employees who have devoted many years to supporting our operations and clients

These awards acknowledge not only the length of service but also the professionalism and commitment demonstrated throughout an employee’s career By honouring these milestones, we reinforce our culture of appreciation and ensure that long-serving team members feel recognised for their vital contribution to the company’s growth and reputation.

The people who work for ICTS make ICTS what it is

THANK YOU TO THE FOLLOWING MEMBERS OF STAFF FOR THEIR COMMITMENT AND LOYALTY TO ICTS UK & IRELAND:

25-YEARS’ SERVICE

“Today (30 May) marks a very special milestone 25 years with the company

It has been an incredible journey filled with learning, dedication, challenges and achievements

I started my career as an X-Ray Operator and have learned so much from the aviation industry throughout these years. For almost the last 15 years, I have proudly worked as a supervisor, gaining valuable experience and unforgettable memories along the way.

I am truly thankful to my colleagues, mentors, and leadership for their continuous guidance, encouragement, and support over the years Management support has played a big part in my professional growth and success

Looking forward to the future with the same passion, commitment, and enthusiasm Thank you all once again for being part of this wonderful journey.

LONG SERVICE AWARDS CONT.

25-YEARS’ SERVICE

“25 years ago, I began this journey with dreams and determination. Over the years, this company became more than just a workplace, it became a second family I am deeply thankful for the friendships, experiences and opportunities that have fulfilled both my career and my life

My journey started with Menzies Aviation, and later I was transferred to ICTS, where I truly enjoyed my role as an X-Ray Screener working across multiple cargo sites Throughout these years, I had the privilege of working with very supportive management teams and wonderful colleagues who always encouraged teamwork and professionalism.

Today, I am proud to be working as a Team Leader at one of the busiest sites, a role that has brought both challenges and great satisfaction Looking back, I feel grateful for every experience, every lesson learned, and every person who has been part of this remarkable journey Thank you all for your continuous support and encouragement over the years ”

20-YEARS’ SERVICE

“I can hardly believe that I have reached the 20year milestone with ICTS I still remember my first day joining the company as an Agent, followed shortly thereafter by a promotion to Supervisor within my first week Since then, I have continued to grow within the aviation industry, strengthening my skills and developing greater confidence in my decision-making abilities

Throughout my journey, I have been fortunate to receive consistent support and guidance from senior colleagues, who have played a significant role in my professional development and progression.

Many congratulations to David on marking 25 years’ service at ICTS Ireland

I have truly enjoyed my time at ICTS and look forward to continuing my journey with the company ”

Caroline

“I can’t believe how quickly time has flown. I joined the company and, within one year, I was promoted to Team Leader because of my hard work, confidence, and willingness to take on challenges

My experience has helped me grow and take on greater responsibilities over the years I would like to express my sincere gratitude to all the Managers who believed in me and trusted that I could achieve great things I was also offered the position of Supervisor and I truly appreciated their confidence in me Throughout my journey, all the Managers have been very supportive and helpful whenever I needed guidance with work-related matters. I have also been fortunate to work with wonderful colleagues who are hardworking and efficient. Working alongside them has given me valuable experience and many good memories

I am proud to still be working with ICTS today Congratulations to everyone who has worked with me over the years and thank you all for your support ”

"I started as an Operator, and with time I have been given opportunities to participate in different contracts I believe my effort was significant and I enjoyed all the time I have spent with the company."

“I would like to express my sincere appreciation to the company. I have proudly worked in ICTS for 20 years, beginning my journey in Shannon Airport and progressing to my current role as Contract Security Manager for AirNav

I am grateful for the opportunities, support, and experience I have gained throughout my career, and I value the trust the company has placed in me over the years ”

“Proud to mark 20 years of service with ICTS. Grateful for the journey, the growth, and the amazing people I’ve worked with along the way Here’s to many more milestones ahead! Thank you to all past and present colleagues ”

“I have been involved in a variety of projects, ranging from short-term assignments lasting only a few days to long-term commitments extending over weeks and years I am highly satisfied with my experience at ICTS, particularly appreciating the company's flexible work environment that accommodates diverse schedules and project requirements I am grateful to my company for all the years of support ”

20-YEARS’ SERVICE CONT.

Kim Putman (London Heathrow Airport)

“I am incredibly grateful to work with this company I have truly enjoyed working with the team for 20 years and I will carry on to do my best Thank you "

Natalie Marden (London Gatwick Airport)

Natalie Marden joined ICTS as an X-Ray operator in March 2006 As a member of the nights’ team in Hold Baggage screening, Natalie’s contribution to the operation in London Gatwick is invaluable. Her support to her colleagues and supervising team is well appreciated by everyone

Natalie is a strong believer in doing things right and to never taking shortcuts in her work

Warm congratulations from the Management team this milestone, and Airport)

“It has been great pleasure to work with ICTS for 20 years It has been a journey filled with challenges, growth, and memorable experiences Grateful for the opportunities along the way, but most of all for the support, teamwork, and friendships built with such great colleagues.

It has been a privilege to work alongside so many talented people over the years ”

Mary Taylor (Glasgow Airport)

Many congratulations to Mary on marking 20 years’ service at Glasgow Airport.

Helen Jones (Bristol Airport)

“20 years - Where has the time gone

I joined ICTS in 2006 working at Cardiff Airport, then moving to Bristol Airport in 2015 Over the years, I've had the opportunity to progress through a variety of roles across the business.

It has been rewarding and a privilege to be part of the company’s development and to work alongside such dedicated colleagues. I look forward to continuing to contribute in the years ahead.”

15-YEARS’ SERVICE

Cadija Minaz Ali (London Heathrow Airport)

“It is an honour to celebrate 15 years with ICTS Since joining in 2011, I have been proud to work alongside amazing colleagues and supportive managers Throughout my journey I have learned a lot I am grateful to be part of the ICTS team "

Heathrow Airport)

“I can’t believe it’s been 15 years already! I am so proud to be part of the ICTS family These years have been an incredible journey, I have learnt so much Thank you to my management and colleagues, some of whom are great friends, for being so supportive and creating such a friendly working environment. Looking forward to spending many more years with them all ”

Samgi Ramgi (London Heathrow Airport)

“It is a privilege to celebrate 15 years with ICTS UK since joining in 2011 as a Profiler and later as United Airlines check-in waves I'm truly grateful to be part of the ICTS team

Thank you so much ”

Wayne Martin (Manchester Airport)

Many congratulations to Wayne on marking 15 years’ service at Manchester Airport

Yasin Mohammed (London Heathrow Airport)

“I am sincerely grateful for the recognition of my 15 years’ service with ICTS. It has been an incredible journey and to be recognised means a lot Thank you for the support and opportunities that have made my journey with ICTS rewarding I look forward to continuing to contribute to our success ”

James Macmillan (Glasgow Airport)

Many congratulations to James on marking 15 years’ service at Glasgow Airport.

Yoganantha Kaneshpaththar (London Heathrow Cargo)

“Fifteen years ago, I started this journey with excitement and hope

Today, I look back with gratitude for the experiences. It has been an amazing experience of growth, teamwork and continuous learning

I sincerely appreciate the friendships, and opportunities that shaped my career Thank you to everyone who made this journey meaningful Specially our cargo management team who always supported me during the time I was hospitalised Thank you ”

Bernard Gallagher (Dublin Airport)

Many congratulations to Bernard on marking 15 years’ service at Dublin Airport.

(London Heathrow Airport)

“My journey began in April 2011 when ICTS secured the American Airlines contract After completing my training, I started working on the security gates, carrying out baggage and body searches Shortly afterwards, I moved into profiling duties, where I developed my skills and gained valuable experience within the aviation security industry.

As the business evolved, so did my career Around 2017–2018, I transferred to the United Airlines contract, where I continued to expand my knowledge and experience in security operations In 2019, I joined the Campus operation during a strike period to support the business. What was initially intended as temporary support soon became a permanent move, and I have proudly remained part of the Campus team for the past six years

One of the biggest reasons I have enjoyed my time with ICTS is the people Throughout my career, I have worked alongside dedicated colleagues, supportive supervisors, and inspiring managers who have helped shape my journey I would like to thank supervisors such as Shaun, Viad, Zain, Sahar, and the entire Campus supervisory team, as well as managers including Pinky, Bhogal, Andre, Junaid, Rasheed, Sunny, and Aman. Their support, guidance, and leadership have contributed greatly to my development over the years

The Campus operation has become a second home to me I have built strong working relationships, made lasting friendships, and had the opportunity to contribute to a team that consistently works hard to deliver high standards Being part of such a dedicated and professional operation has been one of the most rewarding aspects of my career.

The reason I have stayed with ICTS for 15 years is simple: the company has provided me with stability, opportunities, and the chance to grow While there have been challenges along the way, there have also been countless opportunities to learn, develop, and be part of a successful team ICTS has supported me throughout my career, and I am grateful for that

Looking back on the last 15 years, I am proud of what I have achieved and thankful for everyone who has been part of my journey. Reaching this milestone is a moment of great pride, and I look forward to continuing to contribute to ICTS and supporting the business for many years to come ”

“We are delighted to recognise that James Dowling achieved 15 years of dedicated service with ICTS on 12th May 2026, having first joined the company back on 12th May 2011.

Working as a Training Instructor, James affectionately known as Jim, is a highly committed employee who consistently leads by example, setting a wonderful standard for others to follow

ICTS Station Manager was delighted to present Jim with his 15-year service pin in recognition of this fantastic milestone James constantly goes above and beyond in his role and is always readily available to step in and assist with operational needs whenever required. His contribution and reliability are truly valued by the whole team.”

15-YEARS’ SERVICE

“I’m proud to be marking 15 years with ICTS at Bristol Airport, having joined in March 2011 Starting as an Agent, I’ve progressed through Team Leader and Supervisor roles to my current position as Duty Manager It’s been a rewarding journey, working with great colleagues and supporting the safe and efficient operation of the airport. Thank you to everyone who has supported me along the way.

”

10-YEARS’ SERVICE

Alan Smith (Bristol Airport), Ivan Bizimungu (London Heathrow Airport), Vicentinha Rebelo (London Heathrow Airport), James McCulloch (Glasgow Airport), Lee Boyd (Bristol Airport), Kevin Hill (Bristol Airport), Amanpreet Khaira (London Heathrow Airport), Jagdeep Mahal (London Heathrow Airport), Melissa Walsh (Dublin Airport), Anthony McCann (Dublin Airport), Matthew Renke (Executive Director - HQ), Susan Skelton (Glasgow Airport), Agus Lauw (Edinburgh Airport), Nicholas Strachan (Glasgow Airport), Nalin Patel (London Heathrow Airport), John Maguire (Dublin Airport)

5-YEARS’ SERVICE

Alex McKitty (Financial Institution), Savio Rodrigues (Ealing Hammersmith and West London College), Anees Zameer (NHS Amersham), Reece Payne (NHS Amersham), Vladimirs Storozenko (Vantage data centre), Arben Manjani (Financial Institution), Jovan Krstovski (GE Healthcare), Reska Gavrovska (GE Healthcare), Frankie Colaco (London Heathrow Cargo), Frankie Jimmy Mascarenhas (London Heathrow Cargo),

EMPLOYEE RECOGNITION SCHEMES

AN OVERVIEW OF OUR MAIN SCHEMES:

EMPLOYEE OF THE QUARTER / YEAR SCHEME

A reminder about the scheme: all staff members below the level of Site/Station/Dept Manager are eligible for this award We will allow a maximum of 6 winners in a quarter with no minimum number of winners being required

Each winner will receive a sum of £/€500 Should we not have a total of 6 winners in a quarter, the excess funding will be placed in a pot and will be allocated to the Employee of the Year’s charity of choice.

We are looking for employees who have done something exceptional that is worthy of recognition

Nominations for the quarterly awards should be emailed by Station/Site Managers to: eom nominations@icts co uk together with any supporting documents

Please note that the deadline for submissions for each quarter is as follows:

• 31 March Quarter 1

• 30 June Quarter 2

• 30 September Quarter 3

• 31 December Quarter 4

All 2026 winner(s) of the Employee of the Quarter Award make up the shortlist for the Employee(s) of the Year 2026 award, who will receive £/€5,000 (gross) and a lapel pin.

SAFETY CULTURE AWARD SCHEME

This Safety Culture Award Scheme is open to all our employees Nominations for the quarterly awards should be forwarded by Station/Site Managers to the Business Assurance Department with a brief outline as to why the nominee should be considered for the award Please email: safetycultureawards@icts co uk

There is a quarterly Safety Culture Award and the winning nominee will receive a cash prize of £100 (net) or €100 if in the Republic of Ireland. This will also qualify you for an automatic nomination for the prestigious ‘Safety Culture of the Year Award’, the winner of which will be awarded £1,000 (net) or €1,000 if in the Republic of Ireland

CUSTOMER SERVICE STAR SCHEME

The Customer Service Star scheme runs alongside our Employee(s) of the Quarter/Year scheme and Safety Culture Awards. The scheme has been established to recognise those employees who deliver excellent customer service to such a level that a client or a member of the public takes the trouble to write/post a commendation about the service delivered This scheme goes a small way to say thank you and recognises all those very important customer service interventions by many of our employees

Employees are asked to email a copy of the feedback to our HR Team hr@icts co uk

L-R: Kamal Hashi (Ops Manager), Abdouraman Mohamadou (Contract Manager), Tuyangalala Ngombo, Danielle Davies (Divisional Director – Corporate) and Dumitru Gornea (Regional Manager).

TUYANGALALA NGOMBO

Congratulations to Tuyangalala Ngombo (known as Ngombo), based at United College Group (UCG) for being selected as Employee of the Quarter (from our Corporate Division).

Ngombo was nominated following an incident of exceptional bravery Ngombo responded with remarkable composure and decisiveness, intervening to protect students, staff and members of the public from serious harm

Ngombo’s actions resulted in him being nominated and subsequently winning the SIA ACS Pacesetters Security Officer of Distinction Awards on 20 May 2026 (full details on page 8).

RITU WARIS & INDERPREET GILL

Congratulations to Ritu Waris, from the Vetting team based at our Stockley Park offices and Inderpreet Gill from our London Heathrow Airport contract for being selected as Employees of the Quarter (from our Aviation Division)

Ritu was recognised for her dedication, hard work and diligence whilst Inderpreet was recognised for consistently demonstrating the core skills expected of a Security Agent - always willing to step in wherever required and demonstrating a strong knowledge of security procedures

Inderpreet was recognised for consistently demonstrating the core skills expected of a Security agent - remaining calm and composed during busy and high-pressure situations, and always willing to step in wherever required, demonstrating strong knowledge of security procedures

ADDO ASAMOAH (Corporate)

Congratulations to Laxmi Narayan Rajlawat, based at London Heathrow Cargo, who has been recognised for his outstanding efforts as a Safety Champion and has been awarded the Safety Culture Award for Quarter 1 2026

Hilary Curtis, Standards & Compliance Manager writes, “Laxmi, you have been nominated for all your commitment as a Health and Safety Champion. We have received an email from our client at Swissport cargo that highlights your excellent safety performance, your constant commitment to putting safety first for your colleagues and Swissport staff and for consistently going the extra mile to support the company’s safety efforts and operation ”

Laxmi Narayan Rajlawat - I would like to sincerely thank you for selecting me for the Quarterly Safety Award for Q1 within Aviation Cargo.

I am truly grateful for the recognition and support This award is very much appreciated and reinforces my commitment to maintaining the highest standards of safety and compliance across our operations

As a Health and Safety Champion and following a recommendation from management at Eighty Strand, I would like to recognise your outstanding performance You have consistently demonstrated excellence in hazard reporting, alongside a proactive approach and strong commitment to maintaining a safe working environment Your ownership in sharing information and knowledge through media resources is truly commendable and reflects your dedication to promoting health and safety awareness.

Prince Addo Asamoah - Being awarded Safety Culture Employee of the Quarter means a great deal to me It reflects not only my personal commitment, but also the strong culture of safety we are building together as a team I take pride in promoting a safe working environment, staying vigilant, and supporting colleagues in following best practices at all times.

This recognition motivates me to continue contributing positively and to uphold the highest safety standards across the site Thank you once again for the opportunity and the acknowledgement

CUSTOMER SERVICE STAR SCHEME

Congratulations to James Haiselden, Darren Waghorne, Dave Williams, Will Duggan, Peter Bull, Dean Baker, Sajib Gurung, Mark Stinton, Grzegorz Staniocha, Mark Overington from our AMEX contract who have all been awarded an ICTS Customer Service Star

INNOVATIONTECHNOLOGY

NEW PLANETE POCKET APP

IN-HOUSE OPERATIONS PLATFORM REBRAND: INTRODUCING VERTINEL

We are pleased to announce that our in-house operations platform has been re-branded to Vertinel

Vertinel is our award winning, all in one security operations platform, designed to help organisations detect compliance gaps and human errors before they escalate. Built by security experts and tested in high-security environments such as aviation and data centres, the platform unifies and streamlines security operations enhancing responsiveness, efficiency, and accountability across teams The rebrand reflects the platform’s continued evolution and our commitment to delivering smarter, more integrated security solutions for our clients

Watch the video here to learn more about Vertinel and how it supports a stronger, more efficient security operation

The new Planete Pocket App was rolled out on 1 March to our Aviation and Corporate Divisions The App conveniently enables our teams to view their schedules, absences, holidays on their phones instead of having to log onto a computer.

CORPORATE SOCIAL RESPONSIBILITY

TEAM ICTS AT HEATHROW T5 SUPPORTS HAYES PARK SCHOOL

Kirsty Virdee, ICTS Terminal 5 Manager – LHR, writes, “The T5 Team recently took part in a foodbank drive supporting Hayes Park School in Hillingdon, helping provide essential supplies for families in need. Donations were delivered to the school on 13 March 2026 and will make a meaningful difference to families as we approach the Easter period.

We’re proud to support our local community and look forward to building an ongoing partnership with Hayes Park School, continuing our commitment to positive community engagement ”

SUPPORTING THE HAYES PARK SCHOOL’S BIG BUILD PROJECT

A Team of ICTS Volunteers from London Heathrow Airport spent Saturday 16 May at Hayes Park School helping with ‘The Big Build’ project They helped build and arrange the play area for the children to support their outdoor playtime

Thank you to Mandeep Grewal, Sahib Singh, Atif Salim and Fiaz Kayani for giving up their time to give back to the local community.

CAPUCHIN DAY CENTRE SUPPORTED BY ICTS IRELAND

On 15 May 2026, the ICTS Ireland team revisited the Capuchin Day Centre as part of our ongoing commitment to supporting vulnerable individuals in our community and giving back to those in need

Thank you to the following team members who participated and contributed their time, energy, and care: Jim Dowling, Kavishka Luxmi-Aubeeluck, Kevin Hanlon, Nihla Nelson

During the visit, the team delivered essential supplies and practical support tailored to the centre's needs. They also spent time interacting with service users, listening to their stories, and offering companionship an aspect that was greatly valued by everyone at the centre. The Capuchin Day Centre team expressed sincere gratitude for the donation and the kindness shown, noting that such contributions play a vital role in helping them continue their important work

This activity not only provided tangible assistance but also strengthened our team’s sense of social responsibility and connection with the local community We look forward to continuing this partnership and undertaking more such meaningful projects in the future.

CHARITY FOOTBALL IN AID OF CANCER RESEARCH IN DUBLIN

Brian Kelly, Station Manager, ICTS Ireland writes, “Get ready for some thrilling news from the pitch. On 11March 2026, the ICTS Ireland Dublin Operations Team faced off against Swissport in an electrifying charity football match

In a nail-biting game that had everyone on the edge of their seats, ICTS emerged victorious with a triumphant 6-5 win But this match was about more than just the score, it was a fantastic opportunity to strengthen bonds and foster team spirit between the two companies

Even better, both sides rallied together to raise money for Cancer Research, making this a truly impactful event. What a win for sportsmanship and a great cause.

MAKING A DIFFERENCE BEYOND ICTS: CHARLOTTE AND KIERAN’S STORY

Amanda Grinyer, Station Manager – SOU, writes, “We are delighted to celebrate two valued members of the ICTS team, Charlotte and Kieran House, who were recently featured on BBC South Today, talking about National Epilepsy Day 26th March 2026 Charlotte and Kieran speak about living with their son Barnaby and his epilepsy They kindly brought in purple ribbons, badges and a copy of Barnaby's story for the team to read You can catch their appearance on the Evening News from 26/03/2026 on BBC iPlayer South today (Time: 10:00).

In addition to their fantastic work with ICTS, Charlotte has also written a children’s book, Barney the Buzzy Bee, which is now available for purchase on Amazon

ICTS has also proudly supported fundraising efforts for the Infantile Spasm charity, an organisation close to Charlotte and Kieran’s hearts ICTS has purchased a copy of the book to support them and for the team to read at their leisure.”

VOUNTEERING AT GREEN CORRIDOR COLLEGE

Gagan Bajaj, Project Manager writes, “As part of our ongoing commitment to community engagement Krishna Patel (Administrator) and I recently spent a rewarding day volunteering at Green Corridor College, a specialist educational centre supporting young people aged 16–25 with special educational needs

In partnership with Heathrow and Stockley Park Estates, we helped tidy the grounds and refresh outdoor spaces by painting their fencing. It was a meaningful opportunity to give back, strengthen local relationships, and contribute to creating a more welcoming environment for the college’s students and staff alike ”

VETERAN AWARENESS WORKSHOP IN DUBLIN

David Jackson (Operations Director, ICTS Ireland) and Alan McEvoy (Head of Corporate Services, ICTS Ireland) both former servicemen of the Irish Defence Forces participated in a Veteran Awareness workshop at Pinterest’s Dublin Office in April 2026.

The workshop covered topics such as retention, training and education, highlighting the need for better support for those leaving the Military despite many excelling post-service Thank you to all who contributed their insights

GLASGOW KILTWALK IN AID OF CASH FOR KIDS

On 26 April 2026 some of our Team from Glasgow Airport took part in the Kiltwalk - 26 miles from Glasgow Green to Balloch This event was part of the Team’s ongoing fundraising for Cash for Kids So far, the Team has raised a total of £1,456 for the charity

A SIKH PRAYER CEREMONY FOR THE WELFARE AND SUCCESS OF ICTS AND OUR EMPLOYEES

“One event that took place in April was an annual prayer organised and hosted by ICTS staff at London Heathrow Airport For the fourth year running, a group of current as well as ex-employees organised a Sikh prayer ceremony for the welfare and success of ICTS and our employees

The prayer itself is known as “Sukhmani Sahib”, a prayer composed for its ability to bring peace, comfort, and spiritual upliftment, and to foster a deeper connection with God It is lovely to see staff come together to give thanks to the company that has become a family”, said Gagan Bajaj (Project Manager)

VOLUNTEER DAY AT SRI GURU SINGH SABHA, HOUNSLOW

On 28 April Satnam Jheeta, Mandeep Grewal and Sahib Singh from our London Heathrow operations spent the day volunteering at Sri Guru Singh Sabha in Hounslow – a major Sikh temple This was for Vaisakhi and they were doing 'Seva', the practice of selfless service The ICTS Team served food to the community, washed dishes and cleaned the floors and areas used to provide food to the people visiting the temple

SUPPORTING OUR CADET FORCES –NORWAY EXPEDITION 2027

Ryan Collins, ICTS Armed Forces Covenant Lead and Station Manager at Aberdeen Airport wrote, “ICTS in Aberdeen have recently been contacted by Lieutenant Georgia Pinson from the 2nd Battalion The Highlanders Army Cadet Force, who are organising an ambitious expedition to Norway in 2027 for 12 cadets from across the Northeast of Scotland.

The expedition, titled ‘Ex Venturer’, is a once in a lifetime development opportunity focused on personal growth, teamwork, leadership, and physical and mental resilience Over 96 hours, cadets will take part in a fully remote expedition in the Agdee region of Norway, navigating mountainous terrain while carrying all essential equipment and managing their own welfare and administration Alongside the physical challenge, cadets will also learn about Norwegian culture, wildlife, and regional history.

Many of the cadets will be working together for the first time and are already collaborating through planning fundraising activities A strong emphasis is also placed on inclusivity, ensuring equal opportunities for young people from a variety of backgrounds, with some cadets travelling overseas for the first time

As part of ICTS’ ongoing commitment to the Armed Forces Covenant, and proudly holding Silver Award status, ICTS has made a sizeable donation to the Battalion to support their fundraising efforts. This reflects the company’s continued dedication to supporting the armed forces community, both locally and nationally

ICTS also actively supports employees who are Reservists, those considering becoming Cadet Force Adult Volunteers (CFAV’s), and colleagues with wider military commitments, recognising the valuable skills, leadership and experience they bring to the business

The expedition builds on the success of a similar venture in 2024, which saw cadets travel to Bavaria and represents an even more challenging and rewarding opportunity for all those involved ”

ICTS UK

South Block, Entrance D, Tavistock House, Tavistock Square, London, WC1H 9LG www.icts.co.uk

ICTS IRELAND

Office 15, 2nd Floor, Link Building, T1, Dublin Airport, Dublin, K67A0K7 www.icts.ie

ICTS UK and ICTS Ireland are wholly owned and independent subsidiaries of ICTS Europe. www.ictseurope.com