Integrated Connectivity Solutions for Public Transport
A Revolution in Transport Powered by High-performance Connectivity More than ever, transport operators are expected to provide the best possible quality of service to their passengers, while simultaneously operating with greater efficiency and maintaining safety and security standards on board their vehicles. Mobile Internet Connectivity has an important role to play here. Connectivity allows data to be transmitted to and from the moving vehicle in real-time. This enables systems and services which:
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Increase Passenger Satisfaction
Reduce Costs
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with an improved
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Passenger Experience
Operational Efficiency
Safety & Security
In the quest to meet these three objectives, operators have traditionally resorted to installing multiple pieces of hardware and software on board their vehicles, with various internal processes needed to manage them all. Additional hardware takes up more space and is inevitably more complex to install. Multiple software systems can add complications when it comes to controlling larger fleets - If particular pieces of software are tied to particular solution providers, then bringing the data together in order to see “the big picture” can be difficult; it can easily create unnecessary work for teams looking to utilise and act on data from across the fleet. Finally, and perhaps most importantly, combining different systems can prove costly, with significant additional expenditure associated with working together with different providers in order to manage a single fleet. Icomera provides a powerful, easy to install, cost-effective and high-quality solution by deploying a single, integrated hardware and software platform. Powered by high-performance mobile Internet connectivity which utilises our patented technology to deliver the fastest, most secure and most reliable connection available to a moving vehicle, the Icomera platform allows an interconnected eco-system of virtual applications to be built on the foundations of a single piece of hardware, making it easy to deploy new functionality over time and reducing the total cost of ownership. Utilising over 20 years’ experience pioneering connectivity solutions within the industry, we are working to help build for the connected societies of tomorrow, and create a world that is safer, more efficient and more environmentally friendly. 1
Watch our Icomera Way Video…
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Centralised Connectivity Platform Icomera’s powerful, secure, and fully integrated platform combines our patented connectivity technology, onboard hardware, and cloud-based management software to deliver cost efficiency, long-term reliability, and provable results.
SureWAN™ Aggregation Protocol SureWAN™, Icomera’s proprietary core technology, empowers the modems in our onboard routers to intelligently connect to multiple cellular and other communications networks simultaneously, aggregating all available capacity to deliver the fastest, most reliable connection possible to a moving vehicle.
Mobile Connectivity & Applications Routers Specifically built for road and rail applications, our ruggedised onboard routers provide the necessary connectivity and computing power to integrate multiple services into one easy-to-manage system, delivering a simple and cost-effective hardware solution. 3
ICONIC Monitoring & Management Software Icomera’s Network Insights and Control (ICONIC) cloud-based software tools have been specially developed for monitoring, managing and optimising your connectivity solution. Through its intuitive, easy-to-navigate and customisable interface, ICONIC allows users to quickly view key metrics, or drill-down into the wealth of data on an account, fleet and system level in order to make granular statistical analyses.
SynAPse AP01 Access Point The SynAPse AP01 is Icomera’s triple-radio rail-grade access point. Acting as a critical component in a vehicle’s communications system, the AP01 utilises 4×4 Multi-User (MU) MIMO technology to meet and exceed the data-heavy requirements of both passengers and operators.
TraXside™ Connectivity Within the rail sector, Icomera TraXside™ is a key component in delivering the next generation of mobile Internet connectivity. Leveraging Icomera’s purpose-designed onboard platform, TraXside helps erase “not spots” along a route by providing continuous, gigabit-speed wireless connectivity to a train. 4
Passenger Experience We deliver a wide range of services which improve the experience of those travelling, increasing satisfaction levels and ultimately encouraging passengers to use public transport more often.
Passenger Wi-Fi Whether it’s catching up on work emails, shopping online, or using social media, people value having easy, on-demand access to the Internet. Fast, reliable, and secure, Icomera’s passenger Wi-Fi service has been installed on tens of thousands of vehicles across the globe, serving millions of passengers every week.
Real-time Journey Information By providing real-time information via mobile web portals or in-vehicle screens, we can keep travellers updated with live arrival and departure times, as well multimodal onward journey options. Additionally, we can send notifications to passengers before, during and after their trip to ensure the best possible experience. 5
GoView Onboard Entertainment Our onboard entertainment portal, GoView, delivers an industry-leading experience. Passengers can watch Hollywood movies and popular TV shows, play games, read bestselling eBooks, digital newspapers and magazines, and listen to audiobooks and other spoken-word content.
Transport Accessibility Icomera’s Transport Accessibility solutions help passengers who need assistance while on the go. Delivering timely, accurate information to passengers via their smartphone, our services help those with visual and hearing impairments to travel with confidence, allowing us to build transport systems which can be enjoyed by all.
Passenger Feedback & Sentiment Analysis Our passenger feedback and sentiment analysis solution allows transport operators to access measurable and actionable feedback that they receive from their passengers. Using this information, issues can be resolved before they escalate, and products and services can be improved. 6
Safety & Operational Efficiency Leveraging Icomera’s onboard connectivity, we deploy solutions which make travel safer for passengers and more cost-efficient for operators.
Digital Video Surveillance Utilising Icomera’s technology, operators can leverage a vehicle’s onboard Internet connectivity as a backbone for high-resolution digital video surveillance systems and video management software, providing a powerful and fully realised security solution.
Automatic Passenger Counting Our innovative passenger counting solution supports operators in maintaining an overview of key metrics such as carriage load, and can be used to assist passengers in finding a free seat or quiet carriage.
Telematics The Icomera platform delivers the connectivity required to provide real-time access to data feeds from multiple devices and systems installed on board vehicles. Operators can intelligently use these feeds to derive a range of operational and safety benefits.
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Design, Installation & Support Offering end-to-end solutions, we build a team around your team, taking care of everything from planning and design, to installation and continuous support.
DG8 Industrial Design and Engineering Our dedicated design and engineering division, DG8, are a creative and versatile team with extensive experience in delivering projects from concept through to implementation.
Field Engineering Services Icomera’s Field Service Engineers (FSEs) and our trusted engineering partners are experts in installing connectivity solutions for road and rail. Experienced, diligent and skilled, they know our hardware inside out.
Network Operations Centre The Icomera Network Operations Centre (NOC) is able to provide round the clock proactive and reactive support for our clients, helping maintain unbroken service coverage, resolving incidents in a timely manner, and contributing to a high performance and high availability environment.
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The Icomera Way The Icomera Way is what we do and how we do it. It relies on three vital elements which combine to give us our competitive edge – Our people, our platform and our scale.
Our People At Icomera, we pride ourselves on having the best people. Our expert advisors will be on your side from the very beginning, taking the time to properly understand the needs of your organisation to create a bespoke solution that is fit for purpose now and in the years to come. We build a team around your team, taking care of everything from planning and design to installation and continuous support.
Our Platform At the core of every Icomera solution is our 5G-enabled technology platform, which utilises all available communications networks to deliver the fastest, most reliable connection. Integrating cutting-edge hardware designed and built by us to the very highest specifications, Icomera’s secure platform exceeds ISO 27001 standards, providing peace of mind for passengers and transport operators.
Our Scale With over 20 years’ experience pioneering mobile Internet connectivity and successfully connecting tens of thousands of vehicles worldwide, we know what it takes and have the scale to build a solution that works in every situation. We are part of the EQUANS group, with the reach to operate locally in territories around the globe. We believe that being on the ground alongside our client’s teams, wherever they are, is vital to successfully delivering a first-class service and solution. 9
Get in Touch Today…
At Icomera, we work in partnership with clients to build long-term relationships. We listen to your needs and advise you on the solutions that fit your requirements, with room to grow in the future. We are with you through the installation process and over the entirety of a solution’s service life. We can point to our proven track record of successful projects, providing relevant case studies on request.
To find out more about how we can help you, contact sales@icomera.com today
About Icomera Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses and coaches, serving millions of passengers and tens of thousands of onboard systems on a daily basis. We deliver the fastest, most reliable and secure Internet connection available to a moving vehicle, supporting a wide range of digital applications which increase passenger satisfaction, enhance operational efficiency, and improve safety and security. Our solutions make transport more attractive for passengers and part of a smarter, safer, greener future for everyone, accelerating the transition towards a carbon-neutral world. 10
ICOMERA Odinsgatan 28, 411 03 Göteborg, Sweden T +46 31 799 21 00 sales@icomera.com